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833 Customer Relationship Management courses

Professional Diploma in Customer Relationship

By iStudy UK

All businesses have a need to maintain good relationships with their customers. If the customers are not happy with the service a business is providing, they will not even blink before switching over to a competitor. That is why you need this Professional Diploma in Customer Relationship course in order to improve your business' customer service. This diploma level course will provide introductory chapters in order to explain why good customer relationship is important. Using this course you will be able to understand your customers, calculate a customer's lifetime value, how to keep them happy and much more. You will also learn about established ways of retaining your customers and loyalty marketing programs. Dealing with customer complaints and difficult customers will prove to be second nature after you complete this course. Utilizing the ideas explained you will also be able identify the seven deadly sins in customer service, and explore CRM programs. Overall, this course is bound to help you improve the customer service of your business and drive your profit margin upwards. Course Highlights Professional Diploma in Customer Relationship is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Relationship into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Relationship Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Relationship is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Relationship is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Customer Relationship Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Final Exam

Professional Diploma in Customer Relationship
Delivered Online On Demand13 hours 30 minutes
£25

Customer Service Quality Analyst - CPD Certified

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Marketing and Customer Relationship Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Marketing and Customer Relationship Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Marketing and Customer Relationship Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Marketing and Customer Relationship Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Marketing Fundamentals Course 02: Strategic Planning and Analysis for Marketing Course 03: Sales Negotiation Training Course 04: Visual Merchandising Course 05: Telephone Skills Diploma Course 06: Webinar Marketing Funnel Course 07: Email Content Writing Course 08: Effective Email Marketing Course 09: Customer Relationship Management Course 10: Personal and Networking Skills Course 11: Effective Communication Skills Diploma Course 12: Decision Making and Critical Thinking Course 13: Facebook Marketing Course 14: Instagram Marketing Course 15: Pinterest Marketing Course 16: Youtube Marketing Diploma Course 17: Content Management Course 18: Content Writing & Copy Writing For SEO and Sales Course 19: Digital Marketing Business Tips Course 20: Lead Generation with Attraction Marketing for Business Course 21: Social Media Marketing Training Course 22: Social Media Strategy for Business Course 23: LinkedIn Marketing & Sales Lead Generation Blueprint Course 24: TikTok Marketing for Business Course 25: Retail Customer Service Training Course 26: Sales Generation Course Course 27: The Ultimate Sales Training Blueprint: How To Master Sales Course 28: Sales & Selling Management Course Course 29: Affiliate Marketing Course 30: Digital Marketing - Growth Hacking Techniques 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Marketing and Customer Relationship Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Marketing and Customer Relationship Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Marketing and Customer Relationship Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Marketing and Customer Relationship Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Customer Service Quality Analyst - CPD Certified
Delivered Online On Demand7 days
£279

Boost Customer Satisfaction: Join us 1 Day Training in High Wycombe

By Mangates

Customer Service Essentials 1 Day Training in High Wycombe

Boost Customer Satisfaction: Join us 1 Day Training in High Wycombe
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in St Asaph

By Mangates

Customer Service Essentials 1 Day Training in St Asaph

Boost Customer Satisfaction: Join us 1 Day Training in St Asaph
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Northampton

By Mangates

Customer Service Essentials 1 Day Training in Northampton

Boost Customer Satisfaction: Join us 1 Day Training in Northampton
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Crewe

By Mangates

Customer Service Essentials 1 Day Training in Crewe

Boost Customer Satisfaction: Join us 1 Day Training in Crewe
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Burton Upon Trent

By Mangates

Customer Service Essentials 1 Day Training in Burton Upon Trent

Boost Customer Satisfaction: Join us 1 Day Training in Burton Upon Trent
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in York

By Mangates

Customer Service Essentials 1 Day Training in York

Boost Customer Satisfaction: Join us 1 Day Training in York
Delivered In-Person + more
£595 to £795

Marketing & CRM

4.8(9)

By Skill Up

Step into the dynamic world of marketing and master the intricacies of customer relationship management with our enlightening course on 'Marketing & CRM.'

Marketing & CRM
Delivered Online On Demand2 hours 2 minutes
£25

Boost Customer Satisfaction: Join us 1 Day Training in Darlington

By Mangates

Customer Service Essentials 1 Day Training in Darlington

Boost Customer Satisfaction: Join us 1 Day Training in Darlington
Delivered In-Person + more
£595 to £795