723 Customer Relationship Management courses in Cardiff delivered Online

Get ready for an exceptional online learning experience with the Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Digital Marketing package has something for everyone. As part of the Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads package, you will receive complimentary PDF certificates for all courses in Digital Marketing bundle at no extra cost. Equip yourself with the Digital Marketing bundle to confidently navigate your career path or personal development journey. Enrol our Digital Marketing bundle today and start your career growth! This Digital Marketing Bundle Comprises the Following CPD Accredited Courses: Course 01: Digital Marketing: The Ultimate Guide to Strategic Marketing Course 02: Digital Marketing - Growth Hacking Techniques - Online Course Course 03: Learn to Drive Traffic into Sales through Digital Marketing Course 04: SEO - Master Search Engine Optimisation Course 05: Social Media Marketing Course -The Step-by-Step Guide Course 06: Affiliate Marketing Passive Income Made Easy Course 07: Instagram Marketing Course 08: Facebook Marketing Strategy for Business Course 09: LinkedIn Marketing for Business Course 10: Lead Generation with Attraction Marketing for Business Course 11: Online Multi-Business Master Plan Course 12: Complete Online Marketing & Advertising Course Course 13: Sales Skills Course 14: How To Build Sales Funnels With ClickFunnels Course 15: Creating Highly Profitable Sales Funnels Course 16: Content Management Course 17: Content Writing & Copy Writing For SEO and Sales Course 18: Complete the Email Marketing Course Course 19: Google Ads Training: Turn Profit with PPC Course 20: Diploma in Customer Relationship Management (CRM) Learning Outcome: By completing the Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Digital Marketing Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Digital Marketing Bundle. Build a strong knowledge base in your chosen course via the Digital Marketing Bundle. Benefit from the flexibility and convenience of online learning. With the Digital Marketing package, validate your learning with a CPD certificate. Each course in Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads, a rich anthology of 15 diverse courses. Each course in the Digital Marketing bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle offers you the flexibility and convenience to learn at your own pace. Make the Digital Marketing package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads course. Career path The Digital Marketing, Social Media, SEO, Copywriting, Email Marketing, and Ads bundle will prepare you for a range of careers, including: Digital Marketing Specialist Social Media Manager SEO Analyst Copywriter Email Marketing Coordinator Online Advertising Executive Content Marketing Strategist Digital PR Specialist Web Analytics Manager Brand Engagement Specialist Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Register on the Customer Service & Environment today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Customer Service & Environment course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Customer Service & Environment course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement   Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Customer Service & Environment course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Customer Service & Environment Concepts and Practices in Customer Service Delivery 00:13:00 Organise Customer Service Delivery 00:14:00 Structure of Customer Service 00:14:00 Customer Relationship Management (CRM) 00:18:00 Customer Satisfaction & Relationship with Brand 00:15:00 Monitoring and Resolution of Customers' Complaints & Problems 00:15:00 Social Media Tools and Channels for a Business 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when, rapport building and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Call Centre & Customer Service Training Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Call Centre & Customer Service Training Course - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Call Centre & Customer Service Training Course - Old Version Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the Travel Advisor and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 3 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Travel Advisor course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Travel Advisor course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Travel Advisor Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Travel Advisor course: Module1: Introduction to Travel and Tourism Module2: Tourism Products and Services Module3: Tour Operating and Travel Retailing Module4: Marketing in Travel and Tourism Module5: Developing Communication Skills Module6: Customer Relationship Management (CRM) Module7: Customer Service and Satisfaction Module8: Crisis and Visitor Attraction Management Module9: Transport Management Procedure Module10: Tourism in the New Normal World/ Post COVID Travel Destinations Module12: Public Awareness Campaigns Module11: Sustainable Tourism Module13: Brexit and its Impact on Tourism Industry Module14: Travel and Tourism Issues to Contend with Assessment Process Once you have completed all the modules in the Tcourse, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Travel Advisor Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Travel Advisor program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Travel Advisor Course, you are to start your career or begin the next phase of your career in this field. Our entire Travel Advisor course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Start-ups and business people are a mixed bunch. But one thing the winners all have in common Is - the ability to influence others. Capacity to sell their ideas, sell their goods, sell their services. The online course will provide learners with a platform to apply the selling skills needed in a sales cycle from the minute they start managing the account and get to know the clients to closing sales and building a strong relationship with them. The learners will also develop practical selling skills in this course and enhance their communication skills with their customers. This training is suitable for sales people of any level. Course Highlights Professional Sales Skills Training Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Sales Skills Training Diploma into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 3 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Sales Skills Training Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Sales Skills Training Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Sales Skills Training Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Salesmanship Introduction To Salesmanship FREE 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations FREE 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Mock Exam- Professional Sales Skills Training Diploma 00:30:00 Final Exam Final Exam- Professional Sales Skills Training Diploma 00:30:00

The PROUD Principle® 1 Day online workshop. An innovative and powerful Customer Service model, providing customer service excellence.

In today’s competitive landscape, businesses heavily rely on skilled marketers to promote their brand, create innovative marketing strategies, and drive sales growth. To help you stand out in the job market, we present the Sales and Marketing – CPD Accredited course, designed to equip you with essential marketing skills. The success of any business is tied to the communication, management, planning, and leadership abilities of its marketing professionals. That’s why our experts have carefully curated this Sales and Marketing course to develop your marketing expertise, making you a proficient marketer ready for the global market. In this course, you will gain expertise in Sales and Marketing, Business Administration, Data Analysis in Excel, Business Management, Financial Management and Trading, Performance Management, and Sales: Psychology of Customers and Business Strategies. These skills will enhance your ability to succeed in today’s marketing environment. Enrol in this comprehensive package and make yourself job-ready with this career-focused Sales and Marketing training. Key Features of the Course: FREE Sales and Marketing CPD-accredited certificate Get a free student ID card with Sales and Marketing training (£10 applicable for international delivery) Lifetime access to the Sales and Marketing course materials The Sales and Marketing program comes with 24/7 tutor support Get instant access to this Sales and Marketing course Learn Sales and Marketing training from anywhere in the world The Sales and Marketing training is affordable and simple to understand The Sales and Marketing training is an entirely online Benefits you'll get from choosing Apex Learning for this Sales and Marketing: Pay once and get lifetime access to 11 CPD courses from this Sales and Marketing Bundle Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Sales and Marketing courses designed by expert instructors Learn at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge of Sales and Marketing without leaving your home In this part, we'll discuss the course modules in detail so that you get a clear view of what your learning journey would be. The Sales and Marketing Skills course modules are divided into small sections for a better learning experience. Description: The Sales and Marketing – CPD Accredited course equips you with essential skills to thrive in the fast-paced world of marketing and sales. In a competitive market, having strong marketing strategies is key to driving sales and enhancing brand visibility. This course covers vital topics like digital marketing, social media marketing, business marketing, and consumer psychology, helping you effectively promote products and services. You’ll also gain expertise in content marketing, performance management, business management, and data analysis, allowing you to understand market trends and make informed decisions. Whether you're aiming to enhance sales techniques or expand your marketing knowledge, this course prepares you for various roles, including marketing management and sales leadership. Get ahead in your career with this comprehensive marketing training package and become a proficient marketer ready to excel in the global market. ★★★ Course Curriculum of the Sales and Marketing - CPD Accredited Bundle ★★★ Course 1: Sales and Marketing Skills Level 3 Module 01: Getting Started Module 02: Understanding the Talk Module 03: Getting Prepared to Make the Call Module 04: Creative Openings Module 05: Making Your Pitch Module 06: Handling Objections Module 07: Sealing the Deal Module 08: Following Up Module 09: Setting Goals Module 10: Managing Your Data Module 11: Using a Prospect Board Module 12: Wrapping Up -------- Other Courses Are --------- Course 02: Business Analysis Level 3 Course 03: Digital Marketing and Advertising Level 3 Course 04: Purchasing & Procurement Course - Level 3 Course 05: Data Analysis in Excel Level 3 Course Course 06: Business Administration Level 3 Course 07: Forex Trading and Market Structure Course 08: Risk Management Course 09: Performance Management Course 10: Customer Relationship Management Course 11: Sales: Psychology of Customers How will I get my Certificate? After successfully completing the Sales and Marketing course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sales and Marketing bundle. Requirements This Sales and Marketing course has been designed to be fully compatible with tablets and smartphones. Career path Unlock diverse career opportunities with Sales and Marketing – CPD Accredited. Explore these lucrative paths: Sales and Marketing Manager: £30,000 - £55,000 Digital Marketing Specialist: £25,000 - £45,000 Business Development Manager: £28,000 - £50,000 Brand Manager: £35,000 - £60,000 Marketing Coordinator: £22,000 - £35,000 Market Research Analyst: £25,000 - £40,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sales and Marketing Skills Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam

11-in-1 Premium Bundle | CPD QS Certified | 110 CPD Points | Free Hardcopy + PDF Certificate + Exam | Lifetime Access

Limited Time Offer: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Business Administration Now Hi, business enthusiast! When launching a new venture, understanding the fundamentals of Business Administration is crucial to your success. What’s the first thing you need to know? It’s the golden rule for running a thriving business! Embark on your journey to becoming a successful entrepreneur with the Business Administration Level 3 Diploma. This comprehensive course offers an in-depth exploration of Business Administration, providing you with the essential skills and knowledge to excel in various business settings. Enrolling in this Business Administration course is an excellent way to gain a solid foundation in business management and direction. Discover how effective business administration can pave the way for a range of careers with strong growth potential. Whether you're interested in health care management, business management, finance, accounting, or marketing, the skills you acquire will be invaluable in navigating these fields. Our structured bundle includes multiple in-depth courses designed to offer a rich and flexible learning experience. By immersing yourself in this comprehensive Business Administration program, you'll be well-prepared to take on diverse business challenges and make informed decisions. Start your journey today and equip yourself with the expertise needed for a successful career in Business Administration. Along with this Business Administration Bundle, you will get original hardcopy certificates, a transcript and a student ID card. Courses are included in this Bundle: Course 01: Business Administration Level 3 Course 02: Employment Law Level 3 Course 03: Introduction to Accounting Course 04: Level 3 Xero Training Course 05: Business Analysis Level 3 Course 06: GDPR Course 07: Level 3- Project Management Course 08: Customer Relationship Management Course 09:Team Management Course 10: Effective Communication Skills Diploma Course 11: Professional Bookkeeping Course Key Features of the Course FREE Business Administration Level 3 Diploma CPD-accredited certificate Get a free student ID card with Business Administration Level 3 Diploma training (£10 applicable for international delivery) Lifetime access to the Business Administration Level 3 Diploma course materials The Business Administration Level 3 Diploma program comes with 24/7 tutor support Get instant access to this Business Administration Level 3 Diploma course Learn Business Administration Level 3 Diploma training from anywhere in the world The Business Administration Level 3 Diploma training is affordable and simple to understand The Business Administration Level 3 Diploma training is entirely online Learning Outcomes Acquaint yourself on how to represent your boss and company to bring your success to new heights. Earn the skills of an effective administrator to recruit employees, conduct department meetings successfully, and engage with higher management. Strengthen your business writing skills, communication skills and telephone skills. Get the chance to broaden organising skills to schedule meetings and conferences as well as become punctual. Keep track of records and successfully file systems to avoid unnecessary turmoil for your organisation. Demonstrate the capacity to undertake rigorous secondary research on challenges, whether general business or company functions. Demonstrate the ability to apply broad management knowledge in real-world scenarios. Learn how to handle mail services and shipping and travel related arrangements skillfully. Course Curriculum: Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling ---------------Other Courses Are--------------- Course 02: Employment Law Level 3 Course 03: Introduction to Accounting Course 04: Level 3 Xero Training Course 05: Business Analysis Level 3 Course 06: GDPR Course 07: Level 3- Project Management Course 08: Customer Service Management Course 09: Course 10: Effective Communication Skills Diploma Course 11: Professional Bookkeeping Course How will I get my Certificate? After successfully completing the Business Administration course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Business Administration bundle. Requirements This Business Administration course has been designed to be fully compatible with tablets and smartphones. Career path Upon completing this course bundle, you may pursue the following career paths: Business administrator (£20,000 - £30,000 per year) Business analyst (£25,000 - £35,000 per year) Project manager (£30,000 - £40,000 per year) Customer service representative (£20,000 - £25,000 per year) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.