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726 Customer Relationship Management courses in Cardiff delivered Online

Customer Service Manager - QLS Endorsed Bundle

By Imperial Academy

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Customer Service Manager - QLS Endorsed Bundle
Delivered Online On Demand
£599

Consumer Rights Awareness

By Imperial Academy

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 230 CPD Points|CPD & CiQ Accredited

Consumer Rights Awareness
Delivered Online On Demand
£129

Retail Assistant Training (QLS)

By Imperial Academy

Level 3 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 150 CPD Points| CPD & CiQ Accredited

Retail Assistant Training (QLS)
Delivered Online On Demand
£129

Ecommerce Training - CPD Certified

4.9(27)

By Apex Learning

Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Ecommerce Training Now Amidst all the complexities of the modern world; buying, selling and mobile banking have become everyone's cup of tea with the advent of Ecommerce. Consumers are finding it fun to get services and products through online transactions. Because of its popularity and hassle-free trading, companies are becoming more inclined to the Ecommerce business. So breathe new life into your professional life by decoding all the jargon of the Ecommerce sector. This Ecommerce Bundle Consists of the following Premium courses: Course 01: Level 3 Ecommerce Management Course 02: Digital Marketing Course 03: Build an Amazon Affiliate E-Commerce Store from Scratch Course 04: SEO - Search Engine Optimisation Level 5 Course 05: Basic Product Management Course 06: Strategic Planning and Analysis for Marketing Course 07: Facebook Marketing Course 08: Tele sales Executive Training Course 09: Product Photography Course 10: Customer Relationship Management Course 11: Commercial Law 2021 Also, our Ecommerce experts are available for answering your queries on Ecommerce and help you along your learning journey. Advanced audio-visual learning modules of these Ecommerce courses are broken down into little chunks so that you can learn Ecommerce at your own pace without being overwhelmed by too much material at once. Key features of this Ecommerce : This Ecommerce bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Ecommerce is entirely online 24/7 Learner support The Ecommerce bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Ecommerce expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Ecommerce from any place in your own time without travelling for classes. Curriculum of Ecommerce Bundle Course 01: Level 3 Ecommerce Management 1: Introduction to Electronic Commerce 2: E-Commerce Strategy and Implementation 3: Customer Service 4: Products, Brands, and Services 5: Content Planning and Production 6: Use of Social Networks 7: Marketing _ Advertising 8: Creating an Engaging User Experience 9: Transaction Management 10: E-Commerce Analytics & 10 other courses. How will I get my Ecommerce Certificate? After successfully completing the Ecommerce course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 14 = £140) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thsi Ecommerce bundle is for everyone Requirements This Ecommerce course has been designed to be fully compatible with tablets and smartphones. Career path Having this Ecommerce expertise will increase the value of your CV and open you up to multiple job sectors, including: Ecommerce Business Manager Marketing Manager Digital Business Developer Sales Consultant Marketing Analyst PPC (Pay-Per-Click Manager) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Ecommerce Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Ecommerce Training - CPD Certified
Delivered Online On Demand
£45

Professional Certificate Course in Advanced Analytics and Emerging Trends in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This Professional Certificate Course in Advanced Analytics and Emerging Trends offers a comprehensive overview of advanced analytics tools, future-ready digital analytics, data mining, customer journey mapping, and the creation of customer-centric marketing campaigns. Participants will also learn how to stay current with emerging trends and adapt to evolving technologies in the dynamic field of digital marketing. After the successful completion of the course, you will be able to learn about the following: Advanced analytics techniques and tools Preparing for the future of digital analytics and marketing Concept of data mining and customer journey mapping and be able to create customer-centric marketing campaigns. How to stay up-to-date with emerging trends and technologies in digital marketing and be able to adapt to changes in the industry.   This Professional Certificate Course in Advanced Analytics and Emerging Trends provides a thorough grasp of advanced analytics tools. Participants will explore the future of digital analytics, understand data mining, and master customer journey mapping for creating customer-centric marketing campaigns. The course also focuses on staying current with emerging trends and technologies in digital marketing, fostering adaptability to industry changes. This Professional Certificate Course in Advanced Analytics and Emerging Trends provides expertise in advanced analytics tools. Participants will explore data mining, customer journey mapping, and create customer-centric marketing campaigns. The course ensures readiness for the future of digital analytics, emphasizing staying current with emerging trends and adapting to industry changes. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Advanced Analytics and Emerging Trends Self-paced pre-recorded learning content on this topic. Advanced Analytics And Emerging Trends Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Professionals Navigating Emerging Trends Individuals in Customer Relationship Management Those Adapting to Industry Changes Data Analysts and Scientists Marketing Professionals Seeking Advanced Analytics Skills Digital Marketing Strategists Business Intelligence Professionals Marketing Managers Marketing Enthusiasts Seeking Future-Ready Knowledge Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Advanced Analytics and Emerging Trends in London 2024
Delivered Online On Demand14 days
£33

Payroll & Performance Management

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Payroll & Performance Management mega bundle. This 37 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Payroll & Performance Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Payroll & Performance Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Payroll & Performance Management Bundle Consists of the following Premium courses: Course 01: HR Management Course 02: HR Virtual Interview Techniques Course 03: Managing Online Meetings Course 04: Decision Making in High Stress Course 05: Supporting a Grieving Employee Course 06: Working from Home Essentials Course 07: HR Crisis Communication Training Course 08: Diploma in Emotional Intelligence and Resilience Course 09: Customer Relationship Management Course 10: Mental Health Support in Working from Home Course 11: How to Create Positive Work Environment Course 12: Supporting Health and Welbeing of Team Members Course 13: Microsoft Excel Complete Training Course 14: Receptionist Skills Course 15: Office Skills Course 16: Employment Law for HR Course 17: Operations Management Course 18: Emotional Intelligence and Human Behaviour Course 19: Administrative Management Course 20: Managing Budgets Course 21: Business Analysis Course 22: Business Ethics for the Office Course 23: Diploma in Management Skills Course 24: Goal Setting & Accomplishment Course 25: Team Management Advanced Training Course 26: Talent Management Course 27: Creative Thinking and Innovation Course 28: Ethical Leadership Principles Course 29: Risk Management: Risk Assessment & Analysis Course 30: Conflict Management and Crucial Communications Moreover, this bundles include 7 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Payroll & Performance Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Payroll & Performance Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 37 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Payroll & Performance Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Payroll & Performance Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Payroll & Performance Management
Delivered Online On Demand
£200

Travel Agency & Hospitality and Restaurant Management - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Travel Agency & Hospitality and Restaurant Management - Double Endorsed Certificate
Delivered Online On Demand
£159

Phone-Based Customer Service

4.9(27)

By Apex Learning

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enroll in this course today to fast track your career ladder. Key Features of the Course: FREE Phone-Based Customer Service CPD-accredited certificate Get a free student ID card with Phone-Based Customer Service (£10 applicable for international delivery) Lifetime access to the Phone-Based Customer Service course materials The Phone-Based Customer Service comes with 24/7 tutor support Get instant access to this Phone-Based Customer Service course Learn Phone-Based Customer Service from anywhere in the world The Phone-Based Customer Service is affordable and simple to understand The Phone-Based Customer Service is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Phone-Based Customer Service course, it can be studied in your own time at your own pace. Career Path Having these various qualifications of Phone-Based Customer Service will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 hours total •Module 1: Introduction to Customer Service •Module 2: What's Different about Good Customer Service •Module 3: Customer Relationship Management •Module 4: Customer Service Communication Strategies •Module 5: Aspects of Phone Etiquette •Module 6: Building Rapport Over the Phone •Module 7: Inbound and Outbound Calls •Module 8: Active Listening and Managing Tough Callers •Module 9: Managing Interoffice Calls and Voicemail •Module 10: Problem Solving over the Phone •Module 11: Intra Organization Dealings •Module 12: Measuring Customer Service •Mock Exam - Phone-Based Customer Service •Final Exam - Phone-Based Customer Service •Order Your Certificate

 Phone-Based Customer Service
Delivered Online On Demand6 hours 13 minutes
£12

Travel & Tourism for Travel Agent - QLS Endorsed

By Compliance Central

Are you looking to enhance your Travel Agent skills? If yes, then you have come to the right place. Our comprehensive course on Travel Agent Training will assist you in producing the best possible outcome by mastering the Travel Agent skills. The Travel Agent Training is for those who want to be successful. In the Travel Agent Training, you will learn the essential knowledge needed to become well versed in Travel Agent. Our Travel Agent Training starts with the basics of Travel Agent and gradually progresses towards advanced topics. Therefore, each lesson of this Travel Agent Training is intuitive and easy to understand. Why would you choose the Travel Agent Training from Compliance Central: Lifetime access to Travel Agent Training materials Full tutor support is available from Monday to Friday with the Travel Agent Training Learn Travel Agent skills at your own pace from the comfort of your home Gain a complete understanding of Travel Agent Training Accessible, informative Travel Agent Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Travel Agent Training bundle Study Travel Agent Training in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Travel Agent Training Improve your chance of gaining in demand skills and better earning potential by completing the Travel Agent Training Travel Agent Training Curriculum Breakdown of the Course Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management (CRM) Human Resource Management in Travel Industry Crisis and Visitor Attraction Management Transport Management Procedure Sustainable Tourism Public Awareness Campaigns Brexit and its Impact on Tourism Industry CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Travel Agent Training helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Travel Agent Training. It is also great for professionals who are already working in Travel Agent Training and want to get promoted at work. Requirements To enrol in this Travel Agent Training, all you need is a basic understanding of the English Language and an internet connection. Career path The Travel Agent Training will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Travel Agent Training. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Travel & Tourism for Travel Agent - QLS Endorsed
Delivered Online On Demand3 hours
£12

Travel Agency Level 3

4.9(27)

By Apex Learning

Overview Learn the crucial factors that motivate people to travel, and navigate the best deals with your clients by enrolling in our exclusively designed Travel Agency Level 3.This course provides you with a solid understanding of tourist products to help your clients make great travel plans based on their budgets and preferences.Most people require the specialist help of a travel agency when looking for the best deals and advice on where to go. After your successful completion, you will be equipped with strong management skills, with knowledge of  various tourist destinations, how to provide your client with multiple choices relying on their budget, make a clear and effective accommodation policy, and much more. Enrol today to pave your way towards a successful career in the travel industry. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Travel Agency Level 3. It is available to all students, of all academic backgrounds. Requirements Our Travel Agency Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 03:02:00 total length •Introduction to Travel and Tourism: 00:15:00 •Tourism Products and Services: 00:15:00 •Tour Operating and Travel Retailing: 00:17:00 •Marketing in Travel and Tourism: 00:13:00 •Developing Communication Skills: 00:15:00 •Customer Service and Satisfaction: 00:12:00 •Customer Relationship Management (CRM): 00:18:00 •Human Resource Management in Travel Industry: 00:15:00 •Crisis and Visitor Attraction Management: 00:22:00 •Transport Management Procedure: 00:16:00 •Sustainable Tourism: 00:11:00 •Public Awareness Campaigns: 00:13:00

Travel Agency Level 3
Delivered Online On Demand3 hours 2 minutes
£12