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22 Educators providing Customer Journey courses

Customer Journey
Swimsound

swimsound

5.0(13)

Liverpool

Swimsound is a family run business providing lessons to hundreds of children and adults throughout Merseyside. Founded in 2010 , we are the fastest growing swim school in Liverpool. Our teachers are exceptionally well trained and dedicated to their work. Our Values To ensure all swimmers reach their full swimming potential Provide a safe and inclusive environment where the customer is well respected and involved in their child’s swimming journey Provide young people with an opportunity to develop their teaching skills through exceptional training and mentorship. To develop positive relationships with our partners, continually investing to develop the facilities we use. We're making consistent progress At Swimsound we believe our team are at the heart of our business. Our team are the reason we have been so successful, and it is there passion that drives us forward. We are continuing to develop our platforms and we remain committed to providing the best customer journey.

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Beyond Theory: business training & coaching

beyond theory: business training & coaching

Northampton

We provide training and coaching on leadership development, employee engagement and customer excellence. Accredited and quality assured by the Institute of Leadership, our training and coaching is bespoke designed to support business and professional development.  We can come to you, you can come to us or we can do it online - the choice is yours.  

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Magpie Training

magpie training

5.0(3)

Consett

Magpie Training has been proudly providing high quality training to the North East since 2012. What differentiates us from other businesses is our ability to truly connect with our customers, and provide the exceptional, compassionate service they deserve.

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Becky Stevenson

becky stevenson

5.0(8)

Sheffield

My zone of genius is processes – I can quickly improve, reconfigure and map them. And the second thing is ideas – I can generate ideas very quickly and put them into a plan (basically a process). I have over 20 years of experience working at leading companies and I built my first business to six figures in just two years whilst employed full time (Yeah – it was really hard!) During my career, I’ve learned how to systemize, improve and implement processes to ensure that large-scale and complex operations run like clockwork. I now help business owners streamline the running of their business. I show you how to improve the way your business is managed and organised. And in turn show you how to grow, improve profit and introduce new services and income streams. My Mission It is my mission to help as many businesses owners to become efficient, streamlined, productive, profitable, and importantly, happy business owners with my business consultancy. A good customer journey is essential to continued success and I show businesses how to allow customers to buy with ease, build trust and authority with, and by the end, build customers to become your raving fans. How I work I am hands-on and I don’t just give theories. I use a combination of strategy, mentoring, consultancy and coaching. Every company and person is unique, and the approach shouldn’t be the same, it’s adapted to suit the person, the mission, values, and goals of your individual business. I also have a team to help bring solutions to you. Virtual Assistants to help with admin, specialised marketing experts and tech developers to build bespoke business systems (CRMs/Workflow systems) for small to medium-sized businesses. My style My style is straightforward, jargon-free, and looks at the foundations and heart of you and your business. I’m passionate and want to help you grow and instil positive change. The relationship doesn’t end there. You become part of my tribe. I will cheerlead you and shout about you. I will be there for long term support and advice going forward – if you want that, of course! It’s all done with a big smile, positivity, kindness and a genuine interest in the people and businesses I work with. What I love Living on the doorstep of the beautiful Peak District is bliss, I love nothing more than getting out and exploring. I also love hitting my local gym for weight and Hit training (I still can’t do a full press up – but I’m working on it!) Most of all, I love spending time with my husband, daughter, family and friends especially when it involves good coffee, cake, and food.

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KYC Consulting Digital

kyc consulting digital

5.0(5)

London

A little more about me Supporting Global Clients, Katrina Consult’s, Mentors, Trains, Teaches, Collaborates Agencies, Corporations, Ventures, SME’s, enterprises and Business owners with her framework process. With features in Forbes, Psychologies Magazine, and The Times, Kat assists clients to build a Digital Online Visibility Growth plan, online digital presence, Technology, and Innovation solutions, with strategies, systems & processes, to increase digital business growth, sales, online e-commerce sales, and automated sustainable digital business income options. Supporting and digital transformation/upskilling/educating clients and corporations to choose the best technology, create conversion optimised products to and sell via automated sales systems that are the best fit for your Business, skillset, and lifestyle aspirations. Helping you to build a plan, solution, and strategy, to increase your digital assets, business growth, sales, and diversified digital income streams through micro websites, R&D, Innovation, licensing, and digital strategies. Who I help and work with I help SMEs to choose Tech to become scale-ready as well as support businesses and departments to design the most profitable and sustainable digital, innovative tech solutions and systems. Specialist areas include Digital Asset Monetisation, Productisation, Business Systems, Emerging Technology, Online Digital UX Microcopy Messaging, Online Conversational Process/Workflow, Digital and Online Business Models, Business Angel and Venture Digital Strategy, Customer Journey Mapping Demand/ Lead Generation, and Sales Marketing Funnels. Katrina works with organisations, corporations, SME’s, and business owners to market their services monetise their digital assets and content to engage and aggregate content to their audiences through lead generation and automated sales funnels. How do I like to support teams and SMEs? - By packaging their knowledge and services into products, training solutions, programs, and online digital business models, licenses and certifications which deliver value, freedom and drive customers and traffic to their products and services

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Orchard Edu

orchard edu

London

Approved Contractors & specialists only, all of which complete a robust due diligence process and achieve excellent audit results. HSE Compliant. All building Repair disciplines are delivered by experienced Tradesmen. From a full fire damaged or flood affected claim, to a minor escape of water claim Joint visits to reduce timescales and agree works required and costs at earliest opportunity. We encourage all parties required to visit together, this minimises Policyholders having to meet many people at numerous meetings, (becomes confusing )and allows for conversations to include everyone involved from the start. Asbestos testing & removing, via specialists & BAU contractors, encapsulation where appropriate instead of destructive removal Drone camera surveys Drains inc surveys Contents inc storage & Restoration. Drying / mitigation and reporting. Alternative / drying solutions to reduce strip out and delays Alternative accommodation arrangements can be worked to as soon as arrangements have been made, to ensure works progress quickly to reduce timescales and therefore costs to the client. This element is also considered much sooner in the process when joint visits are agreed with all parties Temporary Kitchens & Bathrooms to enable p / holders to remain at home. Non destructive Leak detection and mitigation works, thermal imaging, acoustic profiling and tracer gas Internal & external plumbing and central heating systems Swimming pools water ingress and damp/moisture surveys Salts and water testing, moisture measurement Trace and access pipe repairs Historic buildings & Listed properties subsidence claims including all necessary monitoring and mitigation works. Validation and audit function to ensure service delivery & accurate scopes of work. Totally focused on the Customer journey to reduce timescales & costs, and significantly reduce or eradicate AA. Drone Surveys We can provide a refreshingly new approach to Insurance related building Repairs, and offer different solutions for clients. Fully approved Contractors for insurance repairs, all of which have passed robust and relevant due diligence process, maintain their businesses and adhere to compliance changes and Market trends, as well as having many years’ experience in the Industry. This allows adjusters & surveyors to remain engaged and close to everything that happens on a claim as the driver. Our Contractors are TRUSTED, and are a safe pair of hands for Clients, adjusters, surveyors and importantly for Policyholders. Alternatively Via the same process as choice one, We can offer a fully managed service with the same approved Contractors, that will drive performance and SLA adherence, validate the schedule or repairs and drive all dates to ensure the customer journey is swift. Our database will capture details and dates and ensure all parties are kept informed. Client, contractor and Policyholder portals support this.

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Libra Education

libra education

London

Libra Education was founded in 2017 in response to a broken industry model where education companies overpromised and underdelivered, whilst many tutors were not trained to work with international clients. Providing a better and more accountable service to both the students and tutors they work with is key to Libra’s success. We recruited a bi-lingual team of Education Consultants to track students’ progress accurately against our cohort and make targeted interventions where required. Libra Education continues to add value throughout the customer journey through highly personal interactions, providing high-level support to unlock students’ potential in a highly competitive British education sector. To date, Libra Education has sought to live up to the education values that its founders witnessed in their own education. Graduating from Eton College, Cambridge and Oxford, Libra CEO Oscar Hardy ensures that every lesson taught at Libra echoes the gilded experience that top British institutions offer. Since 2017, the services covered by Libra Education have gradually expanded. Geographically, Libra has 4 offices across three different counties and works with students from over 20 countries around the world. Initial services included residential camps, tuition and consultancy for school or university applications. In time, we launched our Corporate Language Services alongside our fully accredited Libra Online School to offer students the best education whenever and wherever they want.

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Apex Learning

apex learning

5.0(10)

London

At Apex Learning, we share the goal of millions of people to make the world better, and we know that, as a company, our actions significantly influence society. For this reason, at Apex Learning, we actively evolve to bring knowledge to everyone through technology based on efficiency, quality, credibility and innovation. Our Mission Offer innovative and quality education through distance education, allowing everyone easy access to technology and the development of a sustainable society. Our Vision To be an educational portal of reference in distance education, innovative in its proposals and practices and the formation of critical, conscious and entrepreneurial learners. Why Choose Us? * Experience * Professionalism & Flexibility * Complete Catalog * Accreditation * Prices * Stunning Promotions * Services * Innovation

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Skill Up

skill up

4.8(9)

Skill Up presents a rigorous online education experience, helping you obtain industry-relevant skills certified by the world’s most reputable academic institutions. We bring you the best courses that boost your skills. We provide accredited courses that deliver eye-opening knowledge and insights into every vital aspect of the ever-evolving job market landscape. We are a pioneer in the online learning sphere. Save time and develop your Hidden Talent By Skill Up, you may learn whenever and wherever you want. We have learners from all over the world who are recognized as superior in flexible global learning. In addition, since we provide flexible scheduling, you may continue your education wherever you are if you often travel or need to move. RISE WITH SKILL UP!

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IIL Europe Ltd

iil europe ltd

London

At IIL, our fundamental values of Intelligence, Integrity, and Innovation guide our actions and achievements with each customer, partner, and colleague. Our deepest purpose is to foster the growth and success of individuals, teams, and organizations through enduring relationships and top-notch learning content delivered through various methods. Explore our learning categories: NEW Generative Artificial Intelligence Agile and Scrum Business Analysis Business Relationship Management Cybersecurity IT Management Lean Six Sigma Microsoft Project Project, Program and Portfolio Management INNOVATION IN PROFESSIONAL DEVELOPMENT & TRAINING IIL offers a wide variety of delivery methods to ensure an optimal learning experience. Using its proprietary Many Methods of Learning™, IIL delivers innovative, effective and consistent training solutions through a variety of learning approaches: * In-Person Classroom Courses * Self-Paced On-Demand Training * Live Virtual Classes * Simulations * Free Videos & Webinars * Mobile IIL ACCREDITING BODIES AND PARTNERSHIPS IIL is a PMI® Charter Global Registered Education Provider and member of PMI’s Global Executive Council as well as a Microsoft Partner (with a Microsoft Gold Project and Portfolio Management competency), IIL is also an Accredited Training Partner for: * PRINCE2 * ITIL * Association for Project Management (APM) * PeopleCert on behalf of AXELOS * IASSC Accredited Training Organization® * The American Council on Education (ACE), an APMG International Accredited Training Organization (ATO) * Scrum Alliance REA organization * Authorized CEU Sponsor Member of the International Association for Continuing Education and Training (IACET). * IIBA® Endorsed Education Provider. IIL is the training solution partner of choice for many top global companies.  * Women’s Business Enterprise National Council (WBENC) corporate member.

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