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31 Educators providing Customer Experience Management courses

Customer Experience Management
The Experience Corp

the experience corp

Who We Are The Experience Corporation, is a boutique training and consulting firm dedicated to enhancing customer satisfaction through online training for frontline teams and individual professionals. We provide engaging courses which focus on equipping learners with the practical skills needed to uplevel their soft skills.  We also provide oragnisations with online learning solutions to equip their frontline staff and managers with exceptional soft skills.  Our courses cover the following topics:  * Customer Service  * Customer Experience (CX) * CX Management  * Complaint Handling  * Time Management  * Challenging Customers  * Professional Communication  Who We Help Our courses are for individual learners who are looking to upskill themselves so they can stand out for a promotion, boost their CV and improve their performance at work.  We also serve corporate organisations by providing online learning solutions for frontline employees and their managers.  We serve a variety of industries such as  * Retail * Hospitality * Non-profit * Healthcare * Financial Services   * Previous Clients  Our previous corporate clients include The National Health Service and The Atlas Building London.

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EHP INTERNATIONAL LTD

ehp international ltd

TSIM SHA TSUI

LEADING TRAINING CONSULTANT | SALES & LEADERSHIP

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PMR Training and Development Ltd

pmr training and development ltd

St Helens

We are a learning, training and people development consultancy, operating both nationally and internationally.  We provide a wide range of development services from training courses (classroom, online and blended) - either as open/public courses - or bespoke inhouse programmes.  Some of the topic areas we cover include: * Leadership * Management * Coaching * Team building * Change Management * Performance Management * Customer Service * Train the Trainer * Soft-skills (Communication, Interpersonal, Presentation, etc) We have two unique programmes - 'PROUD Principle® – Achieving Customer Service Excellence', and our ACTIVE 'Coaching® – Coaching Excellence course', which are run as open/public courses as well as inhouse.  In addition we also run teambuilding programmes incorporating our unique team profiling tool TEAM Colours®. Our other services include: * Coaching  - Executive 1-2-1 services and Coaching training * Psychometric assessments * OD, Talent Management and L&D Consultancy services.

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Beyond Satisfaction - Customer service Training

beyond satisfaction - customer service training

I am an experienced, highly skilled and passionate customer service Trainer and Consultant. I am helping businesses and professionals to improve their customer service skills and deliver the best experience to their customers. With more than a decade of experience working for luxury establishments all around the world and all the required qualifications to deliver powerful Training, I am using my expertise, skills and vision to help my attendees becoming experts in customer service. Delivered both on-site and online, these customer service courses have been specifically tailored to cover key topics that are crucial to customer success and care and applicable to my attendee's daily job and challenges. To make your clientele happy, it is crucial to understand that customer service as we call it is only the "emerged part of the iceberg". My vision is built on all the things that can improve your customer service skills so it makes the best impact on your performance and clientele's satisfaction.

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Beyond Theory: business training & coaching

beyond theory: business training & coaching

Northampton

We provide training and coaching on leadership development, employee engagement and customer excellence. Accredited and quality assured by the Institute of Leadership, our training and coaching is bespoke designed to support business and professional development.  We can come to you, you can come to us or we can do it online - the choice is yours.  

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Mind Strategies Limited

mind strategies limited

Manchester

MSL SME Digital Tech Experts Welcome to the home of SME Digital Technology Solutions, Customer Experience Management, Digital Media & Communications.

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Sterling Training

sterling training

4.9(9)

Southampton

Sterling Training delivers top quality management, sales, soft skills and trainer training. So what makes us different from any other training company? It’s HOW we do what we do. We deliver learner-centred training that’s exciting and challenging, with practical, real-world application. That means learning goes deeper and lasts longer.  We give you skills in critical thinking, evaluating, problem solving, reflecting – the skills organisations need to drive their business forward. We create active training rooms, where co-operation, participation and support are the cornerstones. Our expert trainers facilitate powerful training which connects deeply with you, reinforces what you know and challenges what you don't. A learner-centred approach has a dramatic impact on how much of the training is retained, which means your learning goes deeper and lasts longer because it's engaging and energising.

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Atton Institute

atton institute

0.0(3)

Atton Institute Dubai provides certified professional courses and training for staff and business owners. With the increasing competition and global oversupply of goods and services, professional qualifications for staff members have the same or even greater value than the product or service itself.

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Security Cpd Global Ltd

security cpd global ltd

Security CPD Global Ltd is an industry-specific independent company designed for  Security Professionals, for the purpose of accrediting security-related training, skills, and seminars. Many industries have specific bodies that clearly understand the differences between what they do and what the general public does, we provide ISO accreditation, Training course Accreditations and Consultancy

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Knight Training (UK) Ltd

knight training (uk) ltd

5.0(43)

Lancaster

Knight Training is one of the UK's leading Training Centres delivering compliance training courses awarded by the Highfield Awarding Body and the (BIIAB) British Institute of Innkeeping Awarding Body. The services that we deliver will help you conform with all current legislation. Our constant growth has been achieved as a result of our speedy, competitive and reliable approach to customer service. We are proud to be recognised as an "outstanding" centre with the BIIAB and Highfield with a high learner pass rate with both Awarding bodies. We are one of the largest providers of licensed retail training in the United Kingdom and deliver the Level 2 Award for Personal Licence Holders and the Level 6 SCPLH which you will need if you are to sell or authorise the sale of alcohol. We also act as Licensing Consultants and apply to the Authorities for Premises Licence applications and also Personal Licence applications for many large organisations across the UK. We also deliver all other licensing qualifications needed for the licensed trade including SCPLH (Scottish Certificate for Personal Licence Holders), SCPLHR (Scottish Certificate for Personal Licence Holders Refresher Qualification), ABCQ (Award in Beer and Cellar Quality), How to run a successful pub & ALHO - Award in Licensed Hospitality Operations. We have a large choice of e learning courses and in addition to the above, our training includes all SIA Door Supervision, Upskilling, CCTV Operations, First Aid at Work, Emergency First Aid at Work, First Aid at Work Re-qualification, and Paediatric First Aid, Mental Health and Site safety training such as the SMSTS, SSSTS, H&S awareness etc. For a full list of training courses, please visit the courses page in the menu bar at the top of the page, or browse what is available from the booking form accessible by selecting Book from the menu bar.

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Courses matching "Customer Experience Management"

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Practical Sales Skills 1 Day Workshop in Swindon

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Practical Sales Skills 1 Day Workshop in Caernarfon

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Practical Sales Skills 1 Day Workshop in Dublin

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Practical Sales Skills 1 Day Workshop in Cambridge

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Practical Sales Skills 1 Day Workshop in Leeds

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