330 Customer Experience Management courses

Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your sales and customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Practical Sales Skills 1 Day Workshop in Wakefield

Practical Sales Skills 1 Day Workshop in Perth, UK

Practical Sales Skills 1 Day Workshop in Hinckley

Practical Sales Skills 1 Day Workshop in Cork

Practical Sales Skills 1 Day Workshop in Birmingham

Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Practical Sales Skills 1 Day Workshop in Peterborough

Practical Sales Skills 1 Day Workshop in Warrington

Practical Sales Skills 1 Day Workshop in Inverness