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Give a compliment to your career and take it to the next level. This Health and Safety in a Construction Environment - Route to CSCS Green Card bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Health and Safety in a Construction Environment - Route to CSCS Green Card bundle will help you stay ahead of the pack. Throughout the Health and Safety in a Construction Environment - Route to CSCS Green Card programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Health and Safety in a Construction Environment - Route to CSCS Green Card course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Health and Safety in a Construction Environment - Route to CSCS Green Card Bundle Consists of the following Premium courses: Course 01: Health and Safety in a Construction Environment - Route to CSCS Green Card Course 02: Construction Site Management Level 4 Course 03: PUWER Course 04: LOLER Training Course 05: Ladder Safety Course 06: Noise and Hearing Protection Training Course 07: HAVS (Hand-Arm Vibration Syndrome) Training Course Course 08: Asbestos Surveyor Training Course 09: COSHH Training and Safety - Level 2 Course 10: DSEAR Training Course 11: Emergency First Aid and Incident Management at Work Enrol now in Health and Safety in a Construction Environment - Route to CSCS Green Card to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Health and Safety in a Construction Environment - Route to CSCS Green Card expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Health and Safety in a Construction Environment - Route to CSCS Green Card Health and Safety in a Construction Environment - Introduction to the Course Introduction to the Health and Safety Protocols at a Construction Site Hazards, Risks, Assessment and Controls Slips, Trips, Falls and Working at Height Manual Handling Plant and Machinery Respiratory Risks Fire, Electricity and Gas Safety Chemical Hazard and Worksite Hygiene Vehicles, PPE and General Safety Course 02: Construction Site Management Level 4 Introduction to Construction Management Project Life Cycle and Success Preliminary Site Investigation & Site Organisation Construction Site Layout Planning and Temporary Facilities Management Site Management Planning & Management of Equipment Construction Materials Management Stock Control Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Course 03: PUWER Module 01: Provision and Use of Work Equipment Regulations Module 02: Selection and Conformity of Work Equipment Module 03: Safe Functionality of Work Equipment Module 04: Monitoring and Evaluation of Work Equipment Module 05: Maintenance of Work Equipment Course 04: LOLER Training Module 01: Introduction to LOLER Module 02: Part 01 - Selecting Lifting Equipment and Accessories Module 03: Part 02 - Selecting Lifting Equipment and Accessories Module 04: Planning the Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Module 06: Roles and Responsibilities Module 07: Risk Assessment Module 08: Examination and Inspection Module 09: Reports and Defects Course 05: Ladder Safety Module 01: Introduction to Ladder Safety Module 02: Ladder Classifications and Uses Module 03: Pre-use Safety Inspections and Risk Assessment Module 04: Setting Up and Safe Use of Ladders Module 05: Placement Considerations and Securing a Ladder Course 06: Noise and Hearing Protection Training Module 1: The Concept of Noise and Hearing Protection Module 2: Identify, Assess and Control Noise at Workplace Module 3: Health Effects of Loud Noise Module 4: Safe Hearing Module 5: Noise Control Laws and Legislation Module 6: Hearing Conservation at Workplace Course 07: HAVS (Hand-Arm Vibration Syndrome) Training Course Module 1: Introduction to Hand-arm Vibration and HAVS Module 2: Popular Syndromes Module 3: HAVS Training and Assessment Module 4: Controlling Risks Module 5: Laws and Regulations Course 08: Asbestos Surveyor Training Module 01: What is Asbestos? Module 02: Health Effects of Asbestos Module 03: Asbestos Containing Materials and Their Properties Module 04: Management of Asbestos Module 05: Risk Assessments and Legislative Requirements Module 06: Asbestos Surveying Module 07: Bulk Sampling Procedures and Strategies Module 08: Survey Report, Quality Assurance and Quality Control Module 09: Personal Decontamination Course 09: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 10: DSEAR Training Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course 11: Emergency First Aid and Incident Management at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Health and Safety in a Construction Environment - Route to CSCS Green Card bundle. Requirements This Health and Safety in a Construction Environment - Route to CSCS Green Card course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

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About Course Master Client Management and Partnership with Strategic Account Management online course 'Account management' is the strategic approach that heavily emphasizes developing and maintaining excellent customer relations. Account managers serve as the primary point of contact and act as trusted advisors to their clients. They proactively identify opportunities, address concerns and work collaboratively to ensure customer satisfaction and success. This course demonstrates the importance of account management programs to an organization. We describe the key responsibilities of account managers and establish the need to build healthy customer relationships. Account Management Fundamentals will take you to journey to master how to maintain your customer relationships and develop their business with you in a competitive market. This course will teach you how top sales companies manage channel partnerships with retailers and resellers by using sales processes, frameworks, and skill sets. You will also learn how to implement a sales strategy to satisfy the needs of customers and boost customer satisfaction. You will be required to demonstrate your account management abilities in areas ranging from customer care to customer success and critical account management.This course will prepare you as a strategic account manager to convert newly developed client relationships into long-term accounts that will help both the customer and the business reach long-term goals. Do you want to start a career in Account Management or improve your Account Management skills? Then this Account Management course will give you a solid foundation to become a confident Account Management professional while also supporting you in increasing your Account Management expertise. This Account Management course will provide you with education from industry specialists. The Account Management course is divided into 9 lectures. If you successfully complete the Account Management course, you will receive an instant pdf certificate free of charge. You may achieve your goals and prepare for your ideal profession by enrolling in this comprehensive Account Management course. The Account Management course offers students a comprehensive learning experience. This Account Management course is intended for professionals who want to excel in their field. This Account Management course covers all you need to know to become a specialist. The Account Management course begins with an overview of the Account Management. This Account Management course will provide you a complete overview of the Account Management, covering key ideas, usage techniques, and in-depth knowledge. The Account Management course materials were created with the help of Account Management professionals, and all information on Account Management is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Account Management. You can learn new skills in Account Management by taking the Account Management course. Account Management training has been expertly designed for you to do remotely via e-learning. What Will You Learn? Define what you need to know about each client and will have the tools to find it Analyse the client Decision-Making Process Set realistic and challenging goals for each account Map out a key account strategy and action plans for current accounts List key skills and qualities required to succeed as an account manager Explain how to build profitable relationships with customers Identify the needs and wants of potential clients Evaluate the risk factors involved in selecting a port for your imports Recognize possible changes that could affect your business Course Content Introduction to Fundamentals of Account Management Introduction to Fundamentals of Account Management Key Account Manager Key Account Manager Account Management Roles and Responsibilities Account Management Roles and Responsibilities Relationship Stages Relationship Stages Developing Key Relationships Developing Key Relationships Account Management Activities Account Management Activities Identifying and Responding to Business Changes Identifying and Responding to Business Changes Account Risk Adjustments and Reassignments Account Risk Adjustments and Reassignments Conclusion Conclusion A course by Xpert Learning RequirementsBasic skills in English and Elementary understanding of Sales Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships. Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships.

Fall into Savings. Enjoy the biggest price fall this Autumn! Give a compliment to your career and take it to the next level. This BIM will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this BIM will help you keep ahead of the pack. The BIM incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this BIM will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the BIM, you can equip yourself with the essentials to keep you afloat in the competition. Along with this course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This BIM Bundle Consists of the following Premium courses: Course 01: Diploma in Construction Management Course 02: Architectural Studies Course 03: Quantity Surveyor Diploma Course 04: Building Surveyor Course 05: Land Surveying Course 06: Construction Cost Estimation Diploma Course 07: Construction Cost Estimation Using Xactimate Course 08: Construction Estimation using RSMeans Course 09: Construction Industry Scheme (CIS) Course 10: WELL Building Standard Course 11: LEED V4: Building Design and Construction So, enrol now to advance your career! Benefits you'll get from choosing Apex Learning for this BIM: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 01: Diploma in Construction Management Introduction to Construction Management Project Life Cycle and Success Cost Management Preliminary Site Investigation and Site Organisation Site Management Planning and Management of Equipment Construction Materials Management Vendor Analysis in Construction Management Construction Procurement Stock Control Supply Chain Management The Main Participators Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Course 02: Architectural Studies Introduction to Architectural Studies Ancient Architecture Architectural Ideas and Movements Architectural Styles Art Deco Architectural Style Scandinavian Architectural Style Victorian Architectural Style Classical and Early Christian Architectural Style Gothic Architectural Style Baroque and Rococo Architectural Style Eclecticism Architectural Style Modern and Post-Modern Architectural Style Interior Designing Colour in Interior Designing Lighting in Interior Design Part One Lighting in Interior Design Part Two Course 03: Quantity Surveyor Diploma Quantity Survey An Introduction Development of the Quantity Surveyor Quantity Surveying Measurement Cost Management Pricing and Operational Estimation Contract Management and Tendering Procurement and Bill Preparation Predicting Potential Risk and Management Regulation and Control Report Writing Course 04: Building Surveyor Building Survey: An Introduction Building Law Principles Building Procurement and Contract Administration Building Information Modelling Building Technology The Procedure of Building Survey and Surveys of Historic Buildings Beginning of the Survey: Foundation and In-depth Survey in Walls Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Inspection of Joinery and Woodwork Finishes and Surfaces of the Building Services Inspection Building Pathology Building Adaption Understanding Work Breakdown Structure Report Writing Legal Aspects Course 05: Land Surveying Introduction to Land Surveying Land Surveying Basics Land Surveying Instrumentation Land Surveying Methods and Techniques Topographic Surveying and Mapping Boundary Surveying Surveying Health and Safety Course 06: Construction Cost Estimation Diploma Introduction to Construction Management Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation Elements and Factors influencing Cost Estimation Cost Estimation in Construction Industry Cost Management Management of Material for construction Course 07: Construction Cost Estimation Using Xactimate Introduction to Xactimate Foundation Cost Estimation on Xactimate Wood-frame Structure Cost Estimation on Xactimate Plumbing, Electricity and HVAC Cost Estimation on Xactimate Interior Finish & Cabinetry Cost Estimation on Xactimate Windows, Doors, Roof & Exterior Siding Cost Estimation on Xactimate Course 08: Construction Estimation using RSMeans Introduction Quantity Take Off Cost Estimation using RSMeans Course 09: Construction Industry Scheme (CIS) Construction Industry Scheme (CIS) Coverage of the Scheme Contractors and Registration for the Scheme Verification Process The CIS Returns Record Keeping and CIS Certificates Penalties Involved in CIS Miscellaneous Information Course 10: WELL Building Standard Introduction Air Water Nourishment Light Fitness Comfort Mind Course 11: LEED V4: Building Design and Construction Introduction Integrative Process Location & Transportation Sustainable Sites Water Efficiency Energy & Atmosphere Materials & Resources Indoor Environment Quality Innovation Regional Priority Completion CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this BIM bundle. Requirements This BIM course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Construction Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

*** Don't Spend More; Spend Smart*** Life Just Got Better This Season! Save Up To £5,206 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Ensuring Site Safety with Site Safety Plus Training course you are looking for? Can't find the complete Ensuring Site Safety with Site Safety Plus Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Ensuring Site Safety with Site Safety Plus Training and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Ensuring Site Safety with Site Safety Plus Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete Ensuring Site Safety with Site Safety Plus Training package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Also, our Ensuring Site Safety with Site Safety Plus Training experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these Ensuring Site Safety with Site Safety Plus Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Ensuring Site Safety with Site Safety Plus Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Ensuring Site Safety with Site Safety Plus Training certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Ensuring Site Safety with Site Safety Plus Training Bundle Consists of the following Premium courses: Course 01: Site Management Safety Training Scheme Course 02: Construction Site Management, Supervision and Safety Diploma Course 03: Electrical and Fire Safety Training - Level 2 Course 04: Noise and Hearing Protection Training Course 05: PUWER Course 06: Manual Handling Level 2 Course 07: Ladder Safety Course 08: LOLER Training Course 09: Working at Height Awareness Diploma Course 10: Asbestos Surveyor Training Course 11: DSEAR Training Course 12: COSHH Training and Safety - Level 2 Course 13: RIDDOR Training Course 14: Emergency First Aid and Incident Management at Work How will I get my Certificate? After successfully completing the Ensuring Site Safety with Site Safety Plus Training course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course: Ensuring Site Safety with Site Safety Plus Training ) Hard Copy Certificate: Free (For The Title Course: Ensuring Site Safety with Site Safety Plus Training ) In this part, we'll discuss the Ensuring Site Safety with Site Safety Plus Training course modules in detail so that you get a clear view of what your Ensuring Site Safety with Site Safety Plus Training learning journey would be. The course modules are divided into small sections for a better learning experience. Curriculum of Ensuring Site Safety with Site Safety Plus Training Bundle Course 01: Site Management Safety Training Scheme Module 01: Health and Safety at Work Module 02: Site Set-Up Module 03: Construction Design and Management (CDM) Regulations Module 04: Risk Identification, Assessment and Management Module 05: Behavioural Safety Module 06: Management of Occupational Health Module 07: Electricity Module 08: Working at Height Module 09: Scaffolding Module 10: Excavations and Confined Space Module 11: Demolition Course 02: Construction Site Management, Supervision and Safety Diploma Introduction to Construction Management Project Life Cycle and Success Preliminary Site Investigation & Site Organisation Construction Site Layout Planning and Temporary Facilities Management Site Management Planning & Management of Equipment Construction Materials Management Stock Control Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Course 03: Electrical and Fire Safety Training - Level 2 Module 01: Introduction and Basics Module 02: Introduction to Fire Safety Module 03: Voltage and Resistance Module 04: Capacitance and Capacitors Module 05: Safety Precautions Module 06: Fire Safety Legislation Module 07: Measures of Fire Safety Module 08: Fire Emergency: Evacuation Procedures Course 04: Noise and Hearing Protection Training Module 1: The Concept of Noise and Hearing Protection Module 2: Identify, Assess and Control Noise at Workplace Module 3: Health Effects of Loud Noise Module 4: Safe Hearing Module 5: Noise Control Laws and Legislation Module 6: Hearing Conservation at Workplace Course 05: PUWER Module 01: Provision and Use of Work Equipment Regulations Module 02: Selection and Conformity of Work Equipment Module 03: Safe Functionality of Work Equipment Module 04: Monitoring and Evaluation of Work Equipment Module 05: Maintenance of Work Equipment Course 06: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 07: Ladder Safety Module 01: Introduction to Ladder Safety Module 02: Ladder Classifications and Uses Module 03: Pre-use Safety Inspections and Risk Assessment Module 04: Setting Up and Safe Use of Ladders Module 05: Placement Considerations and Securing a Ladder Course 08: LOLER Training Module 01: Introduction to LOLER Module 02: Part 01 - Selecting Lifting Equipment and Accessories Module 03: Part 02 - Selecting Lifting Equipment and Accessories Module 04: Planning the Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Module 06: Roles and Responsibilities Module 07: Risk Assessment Module 08: Examination and Inspection Module 09: Reports and Defects Course 09: Working at Height Awareness Diploma Module 01 : Introduction, Regulations and Duties Module 02 : Risk Assessment and Prevention Module 03 : Work at Height Equipment Course 10: Asbestos Surveyor Training Module 01: What is Asbestos? Module 02: Health Effects of Asbestos Module 03: Asbestos Containing Materials and Their Properties Module 04: Management of Asbestos Module 05: Risk Assessments and Legislative Requirements Module 06: Asbestos Surveying Module 07: Bulk Sampling Procedures and Strategies Module 08: Survey Report, Quality Assurance and Quality Control Module 09: Personal Decontamination Course 11: DSEAR Training Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course 12: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 13: RIDDOR Training Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course 14: Emergency First Aid and Incident Management at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Ensuring Site Safety with Site Safety Plus Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this Ensuring Site Safety with Site Safety Plus Training course. Requirements This Ensuring Site Safety with Site Safety Plus Training course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this Ensuring Site Safety with Site Safety Plus Trainingexpertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Graduate Diploma in Customer Service Skills is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Graduate Diploma in Customer Service Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 21 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Graduate Diploma in Customer Service Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Graduate Diploma in Customer Service Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Graduate Diploma in Customer Service Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Graduate Diploma in Customer Service Skills - Updated Version Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations FREE 00:07:00 Providing Excellent Customer Service 00:06:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Graduate Diploma in Customer Service Skills - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Graduate Diploma in Customer Service Skills 00:20:00 Final Exam Final Exam- Graduate Diploma in Customer Service Skills 00:20:00

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Join our Construction Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Construction Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Construction Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Construction Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Construction Management course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Construction Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Construction Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Construction Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Construction Management Module 01: Introduction to Construction Management 00:19:00 Module 02: Project Life Cycle and Success 00:28:00 Module 03: Cost Management 00:22:00 Module 04: Preliminary Site Investigation and Site Organisation 00:24:00 Module 05: Site Management 00:19:00 Module 06: Planning and Management of Equipment 00:32:00 Module 07: Construction Materials Management 00:22:00 Module 08: Vendor Analysis in Construction Management 00:24:00 Module 09: Construction Procurement 00:18:00 Module 10: Stock Control 00:22:00 Module 11: Supply Chain Management 00:21:00 Module 12: The Main Participators 00:21:00 Module 13: Quality Assurance and Customer Care 00:21:00 Module 14: Legal Aspects of Contracting 00:19:00 Module 15: Human Resources Management 00:22:00 Module 16: Risk and Value Management 00:21:00 Module 17: Communications, Information and Documentation of Construction 00:24:00 Module 18: Health and Safety in Construction Management 00:24:00 Assignment Assignment - Construction Management 00:00:00

Building projects are often organised by construction or site managers to guarantee that they are finished safely, within budget, and on time. All of these areas, as well as others, will be covered in our site management course. Managing a construction project is a huge responsibility. You need to be knowledgeable about managing sites, developing property, and conventional health and safety precautions. You also need to know the applicable rules and regulations. This is covered in the site management course. We will also teach you emergency first aid and communication skills training, which is essential for any professional. Enrol in this site management course if you want to advance your career and improve your current skills. This Diploma in Site Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcome Be able to manage a complex building project effectively, from the initial planning phase to the final completion. Learn more about the property development and management process, as well as the health and safety regulations that must be met in a construction site. Determine what COSHH is and how to operate safely by following safety precautions. Learn the risks of working at height and in confined spaces, and how to mitigate them. Understand the first aid training emergency procedures. Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. This site management course will teach you the fundamentals of site management as well as the activities required to manage the assets of a construction company. It teaches construction site loss and decision-making principles, as well as an overview of the elements that comprise a modern construction management team. *** Course Curriculum *** Module 01: Introduction to Construction Management Introduction Market Size and Its Importance Features of the Construction Industry Module 02: Project Life Cycle and Success Project Phases Construction Stages Project Life Cycle Module 03: Preliminary Site Investigation & Site Organisation Building Types Zoning and Other Factors Environmental Impact Study (EIS) Module 04: Construction Site Layout Planning and Temporary Facilities Management Consequences of an Unplanned Construction Site Layout Elements of Site Layout Planning Temporary Facilities Characteristics Module 05: Site Management Site Boundaries Access Roads Provision of Services Module 06: Planning & Management of Equipment Equipment Productivity Product Features and Attachments Selecting and Matching Construction Equipment Module 07: Construction Materials Management Types of Materials Purchase of Materials and Equipment Planning and Control of Materials Module 08: Stock Control Stages of Stock Control Problems of Excessive Stock The Storage Function Module 09: Quality Assurance and Customer Care Definition of Quality The Threshold for Construction Quality Module 10: Legal Aspects of Contracting Definition of a Contract Essential Elements of a Contract Module 11: Human Resources Management Planning of Manpower Construction Companies Module 12: Risk and Value Management Risk and Value Imperatives Integrating Risk and Value Module 13: Communications, Information and Documentation of Construction Communications On-Site Daily Logs, Reports and Construction Diary Meetings Module 14: Health and Safety in Construction Management Legal Obligations Financial Costs of an Accident Moral Obligations & Self-Preservation Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Construction Site Manager Construction Site Supervisor Civil Engineer Construction Project Manager Requirements You will not need any prior background or expertise to enrol in this course. Career path With proper training and relevant experience, one could move into contract management or consultancy. With further training, learners could work in support services like health and safety or building inspection. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Site Management at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Site Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Overview: ***Limited Time Flash Sale*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £250 as a Gift! - Enrol Now! Civil Engineering and Construction Management is a rapidly evolving field that is essential to building and maintaining the infrastructure that our society relies on. This Civil Engineering and Construction Management course will provide you with the essential knowledge and in-demand skills you need to succeed in this exciting and rewarding profession. Begin with the basics of Construction Management, learning about its Scope and the roles of Contractors and Subcontractors. The Construction Management course will guide you through Surveying, Cost Estimation, and the nuances of Construction Design. Additionally, you will get into the critical areas of Safety Standards and other miscellaneous but vital Construction Management. This Civil Engineering and Construction Management Bundle Consists of the following Premium courses: Course 01: Read Construction & Structural Drawing Like Expert Course 02: Diploma in Construction Management Course 03: Quantity Surveyor Diploma Course 04: Building Surveyor Course 05: Land Surveying Course 06: Construction Cost Estimation Diploma Course 07: Construction Industry Scheme (CIS) Course 08: WELL Building Standard Course 09: LEED V4 - Building Design and Construction Course 10: Architectural Studies Course 11: CAD Design Course: Assemblies, Modelling And Civil Drawings Course 12: Autocad Electrical Design Course 13: Solidworks Foundation Training Course 14: Interior Design Professional Diploma Course 15: Professional Interior Design & Construction Course 16: Construction Safety Course 17: Fire Safety | Online Course Course 18: Electrical Safety Course 19: Emergency First Aid and Incident Management at Work Course 20: RIDDOR Training Learning Outcomes: Read and understand architectural plans and construction drawings Apply Construction Management principles to the design and construction of various building components, such as footings, columns, beams, and slabs Use various software to model and analyze civil engineering structures Calculate dead and live loads, and apply them to civil engineering structures Design and detail civil engineering structures in accordance with standard codes and practices Key Features of the Course: FREE Construction Management CPD-accredited certificate Get a free student ID card with Construction Management training (£10 applicable for international delivery) Lifetime access to the Construction Management course materials The Construction Management program comes with 24/7 tutor support Get instant access to this Construction Management course Learn Construction Management training from anywhere in the world The Construction Management training is affordable and simple to understand The Construction Management training is an entirely online Enrol in Civil Engineering and Construction Management today and start your journey to becoming a successful civil engineer or construction manager! Description: Enrol in this Civil Engineering and Construction Management Bundle today and start your journey to becoming a successful civil engineer or construction manager! ★★★ Course Curriculum of Civil Engineering and Construction Management Bundle ★★★ Course 01: Read Construction & Structural Drawing Like Expert Section 01: Architectural & Structural Drawings of G+3 Residential Building Section 02: Etabs Model of G+3 Residential Building Course 02: Diploma in Construction Management Module 01: Introduction to Construction Management Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Preliminary Site Investigation and Site Organisation Module 05: Site Management Module 06: Planning and Management of Equipment Module 07: Construction Materials Management Module 08: Vendor Analysis in Construction Management Module 09: Construction Procurement Module 10: Stock Control Module 11: Supply Chain Management Module 12: The Main Participators Module 13: Quality Assurance and Customer Care Module 14: Legal Aspects of Contracting Module 15: Human Resources Management Module 16: Risk and Value Management Module 17: Communications, Information and Documentation of Construction Module 18: Health and Safety in Construction Management =========>>>>> And 18 More Related Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*20 = £199.7) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) So, enrol now in this Construction Management Bundle to kickstart your career! Who is this course for? Civil engineering and construction management Bundle: Students who are interested in a career in civil engineering or construction management Students who are currently pursuing a degree in civil engineering or construction management Professionals who want to upgrade their skills and knowledge in civil engineering or construction management Requirements Our Civil Engineering and Construction Management Bundle is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This Civil engineering and construction management course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Civil engineering and construction management course, it can be studied in your own time at your own pace. Career path This Civil Engineering and Construction Management bundle will help you learn the necessary skills to explore opportunities such as: Structural Engineer: £36,000 - £38,000 per annum Engineer: £27,000 - £45,000 per annum Construction Manager: £3,000 - £45,000 per annum Engineer Surveyor: £28,000 - £32,500 per annum Civil Engineer: £29,000 - £38,000 per annum Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Construction Management) absolutely Free! Other hard-copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.