This SENCO Training is designed for those interested in or who are currently in a SENCO role in the early years setting. This SENCO Training qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this course is to help learners progress to further and higher education and develop new practical skills in health and social care. Learning Outcomes After completing this SENCO Training, the learner will be able to: Understand the roles and responsibilities of the Special Educational Needs Coordinator in the early years setting. Understand the strategies and techniques for supporting children and their families. Increase knowledge of SEN codes of practice. Why Choose SENCO - Special Educational Needs Coordination Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this SENCO Training*** Course 01: SENCO Training Course 02: Child Protection and Risk Assessment Course 03: Level 2 Certificate in Behaviour that Challenges in Children ***Other Benefits of this Training*** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Understand the principles, statutory guidance and legislation underpinning practice for children with Special Educational Needs and Disability (SEND) in an early years setting Understand the role of the Early Years Special Educational Needs Coordinator (SENCo) Understand partnership working for the Early Years SENCo Understand early identification and action for children with SEND Module 2: Strategies and Techniques for Supporting Children and Families Understand the graduated approach in an early years setting Understand English as an additional language (EAL) Understand Education, Health and Care (EHC) plans ------------------------- ***Child Protection and Risk Assessment Course Curriculum Module 01: Introduction to Child Protection Module 02: Laws & Guidance Module 03: Understanding Child Abuse Module 04: Understanding Risk & Risk Assessment Module 05: Responding to Disclosure Module 06: What Should You Do Next to Referral Module 07: Record Keeping ------------------------- ***Level 2 Certificate in Behaviour that Challenges in Children Course Curriculum Module 1: Understand Behaviour That Challenges Module 2: Understand How to Support Positive Behaviour Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges Assessment Method After completing each module of the SENCO Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this SENCO Training, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This SENCO Training is ideal for those already working in a SENCO role as part of their Early Years Practitioner role or interested in doing so. This course is also suitable for childminders. Requirements There are no specific requirements for this SENCO Training because it does not require any advanced knowledge or skills. Students who intend to enrol in this SENCO Training must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This SENCO Training is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included
This SENCO : Special Educational Needs Coordination course is designed for those interested in or who are currently in a SENCO role in the early years setting. This SENCO : Special Educational Needs Coordination qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this course is to help learners progress to further and higher education and develop new practical skills in health and social care. Learning Outcomes After completing this SENCOcourse, the learner will be able to: Understand the roles and responsibilities of the Special Educational Needs Coordinator in the early years setting. Understand the strategies and techniques for supporting children and their families. Increase knowledge of SEN codes of practice. Why Choose Special Educational Needs Coordination Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this SENCO : Special Educational Needs Coordination Bundle Course*** Course 01: SENCO : Special Educational Needs Coordination Course 02: Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course 03: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training ***Other Benefits of this Bundle Course*** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Understand the principles, statutory guidance and legislation underpinning practice for children with Special Educational Needs and Disability (SEND) in an early years setting Understand the role of the Early Years Special Educational Needs Coordinator (SENCo) Understand partnership working for the Early Years SENCo Understand early identification and action for children with SEND Module 2: Strategies and Techniques for Supporting Children and Families Understand the graduated approach in an early years setting Understand English as an additional language (EAL) Understand Education, Health and Care (EHC) plans ------------------------- ***Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course Curriculum Module 1: Understand Children and Young People's Mental Health in Context Module 2: Understand Factors Which May Affect Children and Young People's Mental Health Module 3: Understand Children and Young People's Mental Health Concerns Module 4: Understand the Impact of Children and Young people's Mental Health Concerns Module 5: Understand How to Support Children and Young People with Mental Health Concerns ------------------------- ***Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training Course Curriculum Module 01: An Overview of CSE and CCE Module 02: CSE: Risk Factors, Warning Signs, and Consequences Module 03: A Closer Look to CCE Module 04: Best Practice for Responding to Concerns Assessment Method After completing each module of the Special Educational Needs Coordination, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this SENCO course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This SENCO : Special Educational Needs Coordination course is ideal for those already working in a SENCO role as part of their Early Years Practitioner role or interested in doing so. This course is also suitable for childminders. Requirements There are no specific requirements for this SENCO course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This SENCO : Special Educational Needs Coordination course is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included
Are you looking to enhance your SENCO - Teaching Assistant and Child Care skills? If yes, then you have come to the right place. Our comprehensive course on SENCO - Teaching Assistant and Child Care will assist you in producing the best possible outcome by mastering the SENCO - Teaching Assistant and Child Care skills. The SENCO - Teaching Assistant and Child Care course is for those who want to be successful. In the SENCO - Teaching Assistant and Child Care course, you will learn the essential knowledge needed to become well versed in SENCO - Teaching Assistant and Child Care. Our SENCO - Teaching Assistant and Child Care course starts with the basics of SENCO - Teaching Assistant and Child Care and gradually progresses towards advanced topics. Therefore, each lesson of this SENCO - Teaching Assistant and Child Care course is intuitive and easy to understand. Why would you choose the SENCO - Teaching Assistant and Child Care course from Compliance Central: Lifetime access to SENCO - Teaching Assistant and Child Care course materials Full tutor support is available from Monday to Friday with the SENCO - Teaching Assistant and Child Care course Learn SENCO - Teaching Assistant and Child Care skills at your own pace from the comfort of your home Gain a complete understanding of SENCO - Teaching Assistant and Child Care course Accessible, informative SENCO - Teaching Assistant and Child Care learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the SENCO - Teaching Assistant and Child Care Study SENCO - Teaching Assistant and Child Care in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your SENCO - Teaching Assistant and Child Care Course Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Module 01: Introduction to SEN Co-ordination Module 02: The SENCO Role in Policy and Practice Module 03: Roles and Responsibilities within whole School SEN Co-ordination Module 04: Supporting Teaching and Learning Module 05: The SENCO and the Senior Leadership Team Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 07: Developing Relationship with Pupils and Parents Module 08: SENCO's Role in Leading and Managing SEND Administration Module 09: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The SENCO - Teaching Assistant and Child Care course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in SENCO - Teaching Assistant and Child Care. It is also great for professionals who are already working in SENCO - Teaching Assistant and Child Care and want to get promoted at work. Requirements To enrol in this SENCO - Teaching Assistant and Child Care course, all you need is a basic understanding of the English Language and an internet connection. Career path The SENCO - Teaching Assistant and Child Care course will enhance your knowledge and improve your confidence. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Do you and your family love to go on camping trips? Or are you someone who likes to organise and plan for camping trips? Or are you currently working on someone who organises camping trips? If so, then this course will surely help you in improving your camping planning skills. Description: Camping is such a popular way to spend a vacation because it's not affordable and fun. Camping can also provide a great experience for the entire family. In this course, you will know all the tips to enjoy camping. You will know what the proper equipment required to camp are. Through this course, you will learn how to make delicious camping cuisine quickly. Also, you will know how to choose the best camping site. Who is the course for? Professionals, business owner or entrepreneurs who are working for or owners of camping trips and vacations organisation. People who are interested in camping and how to plan them well. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Camping is a useful qualification to possess, and would be beneficial for the following careers: Camping Directors Camping Equipment Provider Camping Venue Managers. Chapter-1 Introduction 00:15:00 Chapter-2 Types Of Camping 01:00:00 Chapter-3 Proper Equipment In Camping 00:30:00 Chapter-4 Food Chart - Camping Cuisine 00:30:00 Chapter-5 What To Do While Camping 00:30:00 Chapter-6 Making Rules 00:15:00 Chapter-7 Getting To Your Location 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Crochet for Beginners at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Crochet for Beginners at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Crochet for Beginners at QLS Level 4 course. Due to Crochet for Beginners at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Crochet for Beginners at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Crochet for Beginners at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Crochet for Beginners at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Crochet for Beginners at QLS Level 4 course. This Crochet for Beginners at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Crochet for Beginners at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Crochet for Beginners at QLS Level 4 course: Module 1: Introduction Module 2: Equipment for Crochet Module 3: Know Your Yarn Module 4: Basic Crochet Stitches Module 5: Advance Crochet Stitches Module 6: Beginner Patterns Module 7: Crochet Techniques Module 8: Getting Started with Crochet Projects(Part 1) Module 9: Getting Started with Crochet Projects(Part 2) Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Crochet for Beginners at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Crochet for Beginners at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Crochet for Beginners at QLS Level 4 No prior background or expertise is required. Career path The Crochet for Beginners at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Crochet for Beginners at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Crochet for Beginners at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
This Advanced Electrical Safety training course is a must for aspiring professionals and those who are new to the electrical industry who wish to gain a deeper understanding of health and safety legislation, guidelines and procedures. This includes electricians, PAT testers and electrical engineers. In this comprehensive course, you will broaden your understanding of electrical hazards, gaining the Theoretical skills and knowledge to evaluate the safety of electrical equipment. It covers key topics such as safety laws in the UK, identifying hazards in the workplace, and portable appliance testing. By the end of the course, you will have a solid understanding of your legal requirements in the workplace and the essential skills and knowledge to assess safety risks and ensure the safety of others when working with electrical equipment, in compliance with HSE regulations. Learning Outcomes By the end of the course, learners will be able to: Understand the legislation, standards and key steps in electrical safety Demonstrate an in-depth knowledge of electrical testing standards Identify the different types of hazards and related injuries Carry out a risk assessment and evaluation Understand the legal requirements for portable appliance testing Show awareness of the advantages of electricity and how electricity is generated Key Features Instant e-certificate Fully online, interactive course with audio voiceover Course material developed by qualified professionals Self-paced learning accessible via laptop, tablet and smartphone 24/7 Learning assistance and tutor support Discounts on bulk purchases Course Curriculum Module 1: Safety Precautions General Safety Rules Effects of Electric Current on the Body On the Job Protective Clothing Ladders and Scaffolds Fires Ground-Fault Circuit Interrupters Arc-Fault Circuit Interrupters (AFCIs) Grounding Personal protective equipment Module 2: Direct Current Direct Current Circuit Basics Circuit SimplificationCurrent, Voltage and Resistance CalculationsPower CalculationResistance in Series, Parallel and Series-ParallelKirchhoff's First and Second Law Cells and Batteries Electrochemical EnergyPrimary and Secondary Cells and BatteriesCells in Series and Parallel Module 3: Alternating Current Alternating-Current Basics Definition of AC Period and Frequency The Sine Wave Expressions of Amplitude The Generator Module 4: Voltage and Resistance Voltage Sources Voltage Rises and Voltage Drops Ground as a Voltage Reference Uses of Resistors Fixed Resistors Colour Code Power Ratings Variable Resistors Module 5: Capacitance and Capacitors Capacitor How does a Capacitor Store Charge Capacitance and Unit of capacitance Factors Affecting Capacitance Module 6: Working Safely with Electrical Equipment Hand Tools Power Tools Safety Module 7: Electrical Incidents Caution Breaking contact with electricity High voltage current Low-voltage current Module 8: Risk Assessment What you need to know about risk assessments What is a risk assessment? Factors to consider during a risk assessment Performing a risk assessment Module 9: Reducing and Controlling Risks The choice and different kinds of equipment Inspecting equipment General things to look for during a visual inspection Inspecting the equipment Module 10: Combined Inspection and Testing Combined inspection and testing Types of Equipment and Tests The different classes of equipment The Earth Leakage Test The Touch Current Test Accreditation All of our courses, including this Advanced Electrical Safety course, are fully CPD UK accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This Theoretical training course is suitable for any professional who works in the electrical industry, including, but not limited to, the following: PAT Tester Electrician Line Installer Requirements Learners do not require any prior qualifications to enrol on this course. Career path Electrical Safety Engineer: £38,000 - £50,000/yearSafety Inspector: £30,000 - £40,000/yearSafety Manager: £40,000 - £60,000/yearTrainer: £25,000 - £35,000/yearOfficer: £25,000 - £35,000/yearConsultant: £50,000 - £70,000/year Certificates Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Digital certificate Digital certificate - Included
Electric shock accidents can occur in the blink of an eye, often with devastating consequences. The Online Course: Preventing Electric Shock offers essential insights and guidelines on how to effectively minimise risks and stay safe when dealing with electricity. This course covers all the critical aspects of electrical safety, providing you with a thorough understanding of the precautions to take, whether you’re working with electrical systems or simply in an environment where electrical hazards might be present. You will learn how to identify potential risks, use the right safety equipment, and implement effective measures to prevent shocks. By completing this course, you’ll gain a clear understanding of how to handle electrical environments confidently. The course also provides a simple breakdown of what to do in case an electric shock occurs, ensuring you know the steps to take immediately. Whether you are in a professional setting or at home, being aware of the risks and taking the right precautions can save lives. This course ensures that anyone can benefit from better safety knowledge—no need for previous experience with electrical systems. Learn to protect yourself and others from electrical dangers with easy-to-understand, practical information. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Electrical Safety Module 02: Fundamentals of Electricity Module 03: Electrical Hazards and Risk Assessment Module 04: Prevention Strategies and Control Measures Module 05: Electrical Safety Devices and Equipment Module 06: Emergency Response and First Aid Learning Outcomes Assess and mitigate electrical hazards for enhanced workplace safety. Demonstrate an understanding of fundamental electricity principles. Implement effective prevention strategies and control measures. Identify and utilise various electrical safety devices and equipment. Conduct risk assessments to proactively address potential dangers. Demonstrate proficiency in emergency response and first aid protocols. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Construction workers Maintenance technicians Electricians Safety officers Facility managers Engineers Health and safety professionals Individuals in diverse industrial roles Career path Electrical Safety Officer Maintenance Supervisor Health and Safety Manager Construction Site Manager Facility Maintenance Technician Safety Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Overview With the ever-increasing demand for COSHH in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in COSHH may be. Learning about COSHH or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in COSHH. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on COSHH is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by Compete High in this COSHH Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this COSHH Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this COSHH Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of COSHH, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in COSHH, Anyone looking for a certificate of completion on doing an online training on this topic, Students of COSHH, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This COSHH Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 01 COSHH Awareness COSHH Awareness 00:00 Module 02 COSHH Risk Assessments COSHH Risk Assessments 00:00 Module 03 Recording for COSHH Recording for COSHH 00:00
In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Effective monitoring and providing a wise solution are vital factors of Sales Skills. In every aspect of our life, we come across moments where we need to sell something in return for something. So, we must gain the skill set to develop a sales persona within ourselves. Establishing a positive connection with your consumers not only ensures a successful business but also provides you with an advantage over others in terms of gaining future consumers through networking. Because when you earn their trust and faith as a salesperson, they are more likely to suggest you to their friends, family, or coworkers. This Sales Skills course will help you comprehend the skills to confidently win your potential customers by building trust and belief. This Level 3 Sales Skills course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression related to Sales Skills substantial and easier than ever! Throughout this course, you will not only learn about sales skills, but also you will gain knowledge of different Marketing and its strategies to take your skill set to a different level. Enrol Today! Learning Outcomes Gain relevant knowledge of different sales techniques. Understand how Sales and Marketing work together. Get knowledge of how Email Marketing is being used. Opportunity to earn an endorsed certificate after completing this Sales Skill. Innovative and engaging content and activities. Why Prefer This Sales Skills Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Sales Skills course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Whether you're looking to start a new career or change your current one, our sales skills training will help you become market ready. Learn at your own pace, whenever and wherever it's most convenient for you. Enrol today and explore a new career path. This Sales and Marketing course covers everything you need to know about sales: from preparing and planning, relationship building, objection handling techniques, and closing the deal at a brilliant price. We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students who want to know more about Sales Skills & Marketing. Recent graduates who wish to build their career in related fields. Individuals who are looking to upskill themselves and stand out among other candidates with their sales skills. Requirements Enrol on the Sales Skills with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Sales Skills without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the course from your computer, tablet, or smartphone, and learn in a way that suits you. Career path Completing this course may give an individual the opportunityto work as a: Sales representative Business Development Executive Telemarketer Sales Specialist Sales and marketing manager In the UK, the typical annual income for these professionals ranges from £22,000 to £80,000. Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in Sales Skills Training at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Sales Skills Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)