1318 CSCS (Construction Skills Certification Scheme) courses in Edinburgh delivered Online

Overview This comprehensive course on Activities Coordinator Diploma will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Activities Coordinator Diploma comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Activities Coordinator Diploma. It is available to all students, of all academic backgrounds. Requirements Our Activities Coordinator Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skill set will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 7 lectures • 02:09:00 total length •Module 01: Introduction to Activities Coordination: 00:22:00 •Module 02: Activity Planning and Development: 00:19:00 •Module 03: Event Organisation and Management: 00:19:00 •Module 04: Creative Arts and Crafts Activities: 00:18:00 •Module 05: Physical Activities and Exercise Programs: 00:19:00 •Module 06: Social and Recreational Activities: 00:17:00 •Module 07: Volunteer Management and Leadership Skills: 00:15:00

Overview This comprehensive course on SolidWorks Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This SolidWorks Masterclass comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this SolidWorks Masterclass. It is available to all students, of all academic backgrounds. Requirements Our SolidWorks Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 18 lectures • 03:22:00 total length •Introduction: 00:09:00 •User interface: 00:28:00 •Solidworks sketch fundamentals: 00:06:00 •part 1: 00:11:00 •Part 2: 00:10:00 •Part 3: 00:06:00 •Assembly Fundamentals: 00:01:00 •Crank slider mechanism: 00:26:00 •Pepsi bottle: 00:07:00 •Pepsi can: 00:10:00 •Part 1: 00:08:00 •Bearing part 2: 00:05:00 •Bearing assembly: 00:05:00 •Jet Engine parts: 00:28:00 •Jet Engine - Assembly: 00:23:00 •Missiles - parts: 00:14:00 •Missiles - Assembly: 00:05:00 •Assignment - SolidWorks Masterclass: 00:00:00

Get ready for an exceptional online learning experience with the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aidbundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid is a dynamic package, that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid package has something for everyone. As part of the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Manual Handling Level 2 Forklift Training - Online Course Ladder Safety Working at Height Level 2 Construction Safety Noise and Hearing Protection Training COSHH Training for Assessors Working in Confined Spaces Training Abrasive Wheels Asbestos Awareness Training Welding Training Certificate - Level 2 (UK Standard) Fire Safety, Fire Marshal and Fire Emergency Evacuation Advanced Electrical Safety Online Plumbing Course Health and Safety at Workplace First Aid at Work Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid Bundle. Build a strong knowledge base in your chosen course via the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid Bundle. Benefit from the flexibility and convenience of online learning. With the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid, a rich anthology of 15 diverse courses. Each course in the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisManual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid bundle offers you the flexibility and convenience to learn at your own pace. Make the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid package your trusted companion in your lifelong learning journey. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with this bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Feeling stuck in your career? Struggling to keep up with the ever-changing demands of the industry? You're not alone. But there's good news: Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma career bundle is here to equip you with the essential skills and knowledge you need to break free and achieve your goals. With this Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma course you will get 25 CPD Accredited PDF Certificates, Hard Copy Certificate of Adult Nursing & Social Care Training and our exclusive student ID card absolutely free. Courses Are Included In This Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma Bundle: Course 01: Level 2 Certificate in Preparing to Work in Adult Social Care Course 02: Safeguarding Adults Course 03: Safeguarding Vulnerable Adults (SOVA) Level 2 Course 04: Safety & Precautions in Medication Management Course 05: Care Planning and Record-Keeping | Health & Safety Online Course Course 06: Person-centered Practice in Adult Care Course 07: End of Life Care Course Course 08: Basic Cardiac (Heart) Care Course Course 09: Diploma in Phlebotomy - Level 4 Course 10: Infection Control Course Course 11: Dementia Care & Management Course 12: Diabetes Awareness Course Course 13: Oxygen First Aid Training - Online Course Course 14: Health and Social Care Certificate Course 15: Health and safety in Care Course 16: Basic First Aid Course 17: Palliative Care Worker Course 18: Challenging Behaviour Course 19: Positive Mental Health Awareness Course 20: Psychology of Anxiety and Stress Course 21: Nutrition and Hydration Course 22: Personal Hygiene Course Course 23: Risk Assessment in Health & Social Care Course 24: Equality & Diversity - Discrimination Course 25: Communication Skills Masterclass Embarking on Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma is more than just taking an online course; it's an investment in your future. By completing this Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma today and take the first step towards achieving your goals and dreams. Why buy this Bundle? Free CPD Accredited Certificate upon completion of Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma Get a free student ID card with Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma Lifetime access to the Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma course materials Get instant access to this Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma course Learn Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma from anywhere in the world 24/7 tutor support with the Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma course. Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma is an entirely online, interactive lesson with voice-over audio. Start your learning journey straightaway with our Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma Training! Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma course is ideal for: Students seeking mastery in Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma Professionals seeking to enhance Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma skills Individuals looking for a Level 2 Certificate in Preparing to Work in Adult Social Care - CPD Certified Diploma-related career. 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Level 1 health and safety in a construction environment Preparation to CSCS Green Card Are you excited to learn informative knowledge essential for working safely in construction? Then, our level 1 health and safety in a construction environment Preparation to CSCS Green Card course will be very helpful for you. This level 1 health and safety in a construction environment course includes risk assessment, hazard identification, and safe working practices. Participants in this level 1 health and safety in a construction environment Preparation to CSCS Green Card course learn about personal protective equipment (PPE) and accident prevention. Also, the level 1 health and safety in a construction environment Preparation to CSCS Green Card course is perfect to learn about risk assessment and emergency procedures. Moreover, this level 1 health and safety in a construction environment Preparation to CSCS Green Card course equips learners with the skills to maintain a safe work environment. Enrol in our level 1 health and safety in a construction environment Preparation to CSCS Green Card course to ensure compliance with health and safety regulations in construction settings. Learning outcome of level 1 health and safety in a construction environment Preparation to CSCS Green Card course Upon completion of this level 1 health and safety in a construction environment Preparation to CSCS Green Card course, you will learn: Overview of safety in construction, plumbing, and safeguarding. This level 1 health and safety in a construction environment Preparation to CSCS Green Card course teaches identifying risks. Building codes and regulations for construction are part of this level 1 health and safety in a construction environment Preparation to CSCS Green Card course. Our level 1 health and safety in a construction environment Preparation to CSCS Green Card course is also ideal for learning first aid basics and HVAC industry's safety. How to follow safety protocols for fire, electrical, and gas is described in this level 1 health and safety in a construction environment Preparation to CSCS Green Card course. Also, this level 1 health and safety in a construction environment Preparation to CSCS Green Card course explains chemicals and other onsite hazards. Vehicles, personal protective equipment (PPE), and general safety are also included in this level 1 health and safety in a construction environment course. After finishing this level 1 health and safety in a construction environment course, you will be fully prepared for CSCS. Special Offers of this CSCS - Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course This Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course includes a FREE PDF Certificate. Lifetime access to this Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Instant access to this Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Get FREE Tutor Support to this Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Level 1 health and safety in a construction environment Preparation to CSCS Green Card Through this Level 1 health and safety in a construction environment Preparation to CSCS Green Card course, you can learn the fundamentals of the HVAC sector and how to adhere to safety regulations for gas, electricity, and fire. Moreover, the Level 1 health and safety in a construction environment Preparation to CSCS Green Card course explains vehicles, personal protective equipment (PPE), and general safety. Who is this course for? Health and Safety in a Construction Environment - Preparation to CSCS Green Card This Level 1 health and safety in a construction environment Preparation to CSCS Green Card certified course is required if you intend to begin working in the construction business in the United Kingdom. Special Note: Our Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course is not a regulated course. If You want to get qualified, you can consider following options: Level 1 Award in the Principles of Health and Safety within the Workplace (RQF) NEBOSH National Certificate in Construction Health and Safety Level 1 Award in Health and Safety at Work (RQF) Health and Safety Management for Construction (UK) Level 1 Award in Health and Safety in a Construction Environment - Health and Safety in Construction - for the CSCS Green Card Level 1 Award in Health and Safety in a Construction Environment (RQF) Health and Safety Management for Construction (UK) Level 1 Award in Health and Safety in a Construction Environment (RQF) Level 1 Award in Health and Safety in a Construction Environment - Health and Safety in Construction - for the CSCS Green Card Requirements Health and Safety in a Construction Environment - Preparation to CSCS Green Card To enrol in this Preparation to CSCS Green Card Course, students must fulfil the following requirements. To join in our Preparation to CSCS Green Card Course, you must have a strong command of the English language. To successfully complete our Preparation to CSCS Green Card Course, you must be self driven. To complete our Preparation to CSCS Green Card Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Preparation to CSCS Green Card Course. Career path Health and Safety in a Construction Environment - Preparation to CSCS Green Card This Level 1 health and safety in a construction environment Preparation to CSCS Green Card course paves the way for entry-level positions in construction, such as labourer, apprentice, or construction site assistant.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Prepare yourself with the knowledge and skills needed to handle spills effectively with our comprehensive course on Spill Management. Whether you're in industrial operations, environmental protection, or simply want to enhance your workplace safety practices, this course is essential. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Introduction to Spill Management" course, learners will gain essential skills to handle various types of spills effectively. They will understand the risks associated with hazardous substances and how to identify them. Practical knowledge on managing diesel spillages and preventing spills will be covered, along with creating pollution incident response plans tailored to specific sites. Students will learn about options for controlling pollution at different locations, including roads and highways. The course emphasizes guidelines for cleaning up spills and encourages the adoption of best practices in spill management. Overall, learners will acquire comprehensive expertise in handling spills, ensuring they can respond promptly and effectively to protect the environment and public health. Course Curriculum Module 01: Introduction to Spill Management Module 02: Hazardous Substances Module 03: Diesel Spillages: An Overview Module 04: Spill Prevention & Control Checklist Module 05: Managing a Spill Module 06: Pollution Incident Response Planning Module 07: Site-Specific Pollution Control Options Module 08: Spills on a Road or Highway Module 09: Spill Clean-Up Guideline Module 10: Ways to Encourage Best Practice Learning Outcomes Understand spill management principles and their importance in environmental protection. Identify hazardous substances and their potential impact on ecosystems and health. Describe procedures for managing diesel spillages effectively in various environments. Implement spill prevention and control measures using a structured checklist. Execute spill response plans efficiently to minimize environmental pollution. Evaluate site-specific options for controlling pollution incidents effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Spill Management 1:55:35 1: Module 01: Introduction to Spill Management 14:49 2: Module 02: Hazardous Substances 15:04 3: Module 03: Diesel Spillages: An Overview 14:07 4: Module 04: Spill Prevention & Control Checklist 08:36 5: Module 05: Managing a Spill 21:57 6: Module 06: Pollution Incident Response Planning 06:30 7: Module 07: Site-Specific Pollution Control Options 07:19 8: Module 08: Spills on a Road or Highway 08:39 9: Module 09: Spill Clean-Up Guideline 09:50 10: Module 10: Ways to Encourage Best Practice 07:44 11: CPD Certificate - Free 01:00 Who is this course for? Environmental consultants Health and safety officers Facility managers Local government officials Construction site supervisors Career path Environmental Compliance Officer Health and Safety Advisor Pollution Control Officer Site Manager (Construction) Local Authority Environmental Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

If the thought of a safety audit sends shivers down your spine—or worse, straight to the paperwork pile—this course is your new best mate. The Safety Audit Essentials Training Course is designed to help you confidently navigate the fine print, the not-so-fine print, and everything in between. Whether you're brushing up or starting fresh, you'll learn exactly what to look for, where risks love to hide, and how to keep your audit trail as clean as your conscience. Delivered entirely online, the course is built for busy professionals who prefer clarity over jargon and efficiency over fluff. You'll gain a solid understanding of how to assess safety protocols, spot red flags, and maintain standards without losing sleep (or your sense of humour). Ideal for anyone responsible for workplace safety, this training will sharpen your eye, strengthen your paperwork game, and make you the kind of person auditors actually look forward to hearing from. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Safety Audit Module 02 : Safety Audit Planning Module 03 : Conducting Safety Audits Module 04 : Corrective Actions and Follow-up Module 05 : Safety Culture and Continuous Improvement Module 06 : Advanced Safety Audits Module 07 : Risk Assssment Module 08 : COSHH Learning Outcomes: Understand the principles and importance of safety audits. Plan and execute effective safety audits to identify risks. Implement corrective actions and follow-up procedures. Cultivate a safety culture for continuous improvement. Conduct advanced safety audits for comprehensive assessment. Perform risk assessments and ensure compliance with COSHH regulations. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health and safety professionals Workplace safety officers Managers responsible for safety compliance Auditors looking to specialize in safety audits Environmental health officers Individuals pursuing a career in safety management Personnel involved in safety risk assessment Those committed to enhancing workplace safety Career path Health and Safety Auditor Safety Compliance Officer Risk Assessment Specialist Safety Culture Coordinator Environmental Health Consultant COSHH Compliance Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Adobe Photoshop is the world's leading image creating and editing application. It can be used to create and enhance photos, logos, 3D artwork, etc. Diploma in Adobe Photoshop CS level 3 will give you an overall outlook and skillset necessary to master this application. This course starts off with a beginners section and then moves to the intermediate modules. Firstly, you will know about basic aspects of Photoshop CS, its components, file management basics, Photoshop toolbox, palettes, managing selections, image size and resolution, etc. After that you will learn about working with retouch tools, understand layers, working with masking tools, etc. This will give you a profound knowledge about all the aspects of Adobe Photoshop. Learning Outcomes: Understanding Photoshop CS, new features, how to get started and sources of help Utilizing Photoshop CS screen, menu bar, toolbox, status bar, palettes and windows Browsing through Photoshop files; opening, creating and saving files; text and audio saving options with image files; reverting to saved files; and different file formats Managing Photoshop layout by arranging screen components, workspace presets, working with multiple documents and hiding and displaying windows Introduction to selection, retouch, painting, vector, navigation, notation and colour tools Pallets of various different types including navigation, info, colour, swatches, styles, history and more Managing short cut keys, tools presets, option bar, alignment tools, grids, rulers and guides Selecting a complete image, working with marquee and lasso tools, utilizing magic wand and colour range Managing selections through adding, moving, resizing, saving, deselect options, cropping and more Understanding pixels, bitmap images, vector graphics, image re-sampling, pixel information with info palette Understanding Image resolution and constraints, changing size of image in pixels and image document, and auto resolution Understanding what is meant by Canvas and Document Window, and how to work with each of them Working with colours through the colour settings, understanding RGB and CMYK colours, using colour palette and ramp, and working with colour modes Retouch tools like blur, sharpen, smudge, dodge, burn, and sponge tools Understanding hue and saturation, along with working with them, brightness, contrast, shadows and highlights Brush tools like healing brush, patch tool, clone stamp and pattern stamp Creating, deleting and renaming layers, along with how to work with layers Locking, linking, merging layers along with layer adjustment and how to use them Utilizing paint bucket, brush, airbrush, custom brushes, pencil tools and creating custom brushes from scratch Understanding character palette, working with horizontal and vertical types, and modifying them Drawing and vector graphics, along with colours and colour effects What is a mask, working with quick masks, layer masks, manipulating layer mask Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Adobe Photoshop CS Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Adobe Photoshop CS Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Introduction 00:15:00 The Photoshop CS Screen Components 00:30:00 File Management Basics 00:30:00 Modifying your Photoshop Layout 00:30:00 Introduction to the Photoshop Toolbox 00:30:00 Introduction to Photoshop Palettes 01:00:00 More Photoshop Features 01:00:00 Making Selections 01:00:00 Manipulating Selections 01:00:00 Editing With Selections 00:30:00 Understanding Digital Images 00:30:00 Image Size and Resolution 01:00:00 Working with Your Canvas and Document Window 01:00:00 Working with Colour 01:00:00 Module : 2 WORKING WITH RETOUCH TOOLS 01:00:00 MORE RETOUCHING TOOLS 00:30:00 WORKING WITH COLOUR BRIGHTNESS AND CONTRAST 01:00:00 RETOUCHING WITH STAMPS AND BRUSH TOOLS 01:00:00 UNDERSTANDING LAYERS 01:00:00 WORKING WITH LAYERS 01:00:00 MORE ON LAYERS 00:45:00 ADJUSTMENT LAYERS 00:45:00 WORKING WITH BRUSHES 01:00:00 PHOTOSHOP TYPE TOOLS 01:00:00 DRAWING AND VECTOR GRAPHICS 00:45:00 COLOURS AND COLOUR EFFECTS 00:45:00 USING MASKS 01:00:00 WORKING WITH MASKS AND CHANNELS 01:00:00 Mock Exam Mock Exam- Diploma in Adobe Photoshop CS Level 3 00:30:00 Final Exam Final Exam- Diploma in Adobe Photoshop CS Level 3 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00