1340 CSCS (Construction Skills Certification Scheme) courses delivered On Demand

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Resilience Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Resilience Training at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Resilience Training at QLS Level 4 course. Due to Resilience Training at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Resilience Training at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Resilience Training at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Resilience Training at QLS Level 4 course. This Resilience Training at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Resilience - Dealing with Adversity and Setbacks Module 02: Pathways to Resilience Module 03: The Pillars of Resilience Module 04: Training for Resilience Module 05: Promoting Emotional Resilience - CASMT Module 06: Mental Toughness & Resilience Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Resilience Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Resilience Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Resilience Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Follow your dreams by enrolling on the Social Housing and Tenant Management course today and develop the experience, skills and knowledge you need to enhance your expert development. Social Housing and Tenant Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Social Housing and Tenant Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Social Housing and Tenant Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Social Housing and Tenant Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Social Housing and Tenant Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Social Housing and Tenant Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Social Housing and Tenant Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Social Housing and Tenant Management course. The Social Housing and Tenant Management course is designed by industry experts and is tailored to help you learn new skills with ease.  The Social Housing and Tenant Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Social Housing and Tenant Management when it suits you. Access the Social Housing and Tenant Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Social Housing and Tenant Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Social Housing and Tenant Management now and start learning instantly! What You Get Out Of Studying Social Housing and Tenant Management With Janets: Receive a digital Certificate upon successful completion of the Social Housing and Tenant Management course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Social Housing and Tenant Management training course is delivered through Janets' online learning platform. Access the Social Housing and Tenant Management content from any internet-enabled device whenever or wherever you want to. The Social Housing and Tenant Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Social Housing and Tenant Management is ideal for those who already work in this sector or are an aspiring expert. This Social Housing and Tenant Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge. Requirements: The Social Housing and Tenant Management is open to all students and has no formal entry requirements. To study the Social Housing and Tenant Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Social Housing and Tenant Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Social Housing and Tenant Management and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 01: Introduction to Social Housing Introduction to Social Housing 00:15:00 Module 02: Tenant Selection and Tenant Management Tenant Selection and Tenant Management 00:28:00 Module 03: Managing Rental Income and Arrears Managing Rental Income and Arrears 00:24:00 Module 04: Maintenance, Safety, and Security of Social Housing Maintenance, Safety, and Security of Social Housing 00:33:00 Module 05: Resident Involvement in Social Housing Resident Involvement in Social Housing 00:31:00 Module 06: Dealing with Anti-Social Behaviours Dealing with Anti-Social Behaviours 00:39:00 Module 07: Career Prospects of Social Housing Manager Career Prospects of Social Housing Manager 00:25:00 Mock Exam Mock Exam - Social Housing and Tenant Management 00:20:00 Final Exam Final Exam - Social Housing and Tenant Management 00:20:00 Assignment Assignment - Social Housing And Tenant Management 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Copywriting (Copy) course might help you get there! Expand your expertise with high-quality training - study the Copywriting (Copy) course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Copywriting at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Copywriting (Copy) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Copywriting (Copy) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Copywriting (Copy) Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charges will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Copywriting (Copy) course: Module 1: Introduction Module 2: Basics Module 3: Eye-Catching Headlines Module 4: Attention-Grabbing Advertisements Module 5: Essential Copywriting Skills Module 6: Online Copywriting Module 7: Press Related Copywriting Module 8: Print Media Copywriting Module 9: Copywriting for Mainstream Media Module 10: Copywriting for Other Media Module 11: How to Write Better Copy Module 12: Final Tips Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Copywriting at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPD QS Digital certificate - £10 Diploma in Copywriting at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Copywriting at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

The Updated Care Certificate (Standards 1 to 15) Course in the market comes with additional 2 career development Courses as a gift. FREE Course 01: Healthcare Assistant FREE Course 02: Medical Law Ever wondered about the need for a care certificate in your CV to boost up your portfolio? Are you looking for flexible working hours in your desired 'care' career to avoid the 9-5 rut? Well, you have plenty of options! A huge role that depicts your future in an ever so fruitful manner is the Care Certificate which comprises fifteen standards. Hence, we bring you this comprehensive Care Certificate (Standards 1 to 15) course to enhance your skills, which is convenient for all! This course is here to make your life less complicated, enjoyable and very fulfilling! This Certificate in Care Certificate Preparation at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Care Certificate (Standards 1 to 15) Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Care Certificate (Standards 1 to 15) course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. A Care Certificate is like a 'ride or dies' aspect of a person's induction that an employer must supply in order to comply with legal requirements and a fundamental set of fifteen standards. And this Care Certificate (Standards 1 to 15) is nothing short of understanding your needs and providing contentment in your unanswered questions to amplify your skills and knowledge of care! So treat yourself to prepare like the best version of yourself for receiving the care certificate offered by the different renowned organisations. This Care Certificate (Standards 1 to 15) course will act as a powerful element in shaping your healthcare and social care profession. You will learn about the brief interpretation of the fifteen standards titled Understand Your Role, Your Personal Development, Duty of Care, equality and diversity and so on. This course will make the path for you to discover unlimited opportunities in your profession and help face any challenges on your road. By reflecting upon this Care Certificate (Standards 1 to 15) course, you can be a reason for your clients' happiness, satisfaction and prayers through potential skills, sincerity, honesty and hard work! Make us a part of your adventurous success in your career by enrolling in this Care Certificate (Standards 1 to 15) course right away! Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the course: Framework And Information Leaflet Standard 01: Understand Your Role Standard 02: Your Personal Development Standard 03: Duty of Care Standard 04: Equality and Diversity Standard 05: Work in A Person-Centred Way Standard 06: Communication Standard 07: Privacy and Dignity Standard 08: Fluids and Nutrition Standard 09: Awareness of Mental Health, Dementia and Learning Disabilities Standard 10: Safeguarding Adults Standard 11: Safeguarding Children Standard 12: Basic Life Support Standard 13: Health and Safety Standard 14: Handling Information Standard 15: Infection Prevention and Control Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Certificate in Care Certificate Preparation at QLS Level 2exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Care Certificate (Standards 1 to 15) course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path In the UK, Care Certificate holders can receive an annual pay in the range of £20,000 to £35,000 annually. Certificates Certificate of completion Digital certificate - £10 Certificate in Care Certificate Preparation at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Care Certificate Preparation at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Is becoming an air cabin crew your desired job? Then becoming an air cabin crew could be the perfect job for you! But how do you go about turning your concept into a reality? Obtaining a job on an air cabin crew is challenging, with just approximately 5% of candidates worldwide successful. This Diploma in Cabin Crew Training at QLS Level 6 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! We will lead you through the entire process of becoming an air cabin crew member. This air cabin crew course is ideal for beginners or intermediate students interested in working as cabin crew. You will understand the steps to reach the sky regardless of your background, whether you are a student, a writer, or a sportsperson with an interest in aviation. By the end of the air cabin crew course, you will be able to: Discover the many types of cabin crews and airlines. Understand the policies and organisations that govern cabin workers. Understand the advantages and disadvantages of a travel career. Prepare for interviews and training for cabin crew. Discover the layout of all commercial planes. Be flexible in the face of changing circumstances. Understand the primary tasks and responsibilities of cabin crew members. Capability to react in an emergency. Why Prefer This Air Cabin Crew Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Working as an air cabin crew member for a major airline is both exciting and challenging. Aside from flying to exotic locales, the job entails a high level of responsibility and specialism to ensure passenger safety and comfort in compliance with industry standards. This course is ideal for young professionals looking to get into the sector, as it introduces the skills and responsibilities required by the world's largest airlines. *** Curriculum Breakdown *** Here is the curriculum breakdown of this air cabin crew course: Module 01: Introduction Module 02: Understanding Different Types of Airlines Module 03: Role of Regulatory Bodies and Trade Associations Module 04: Things to Know about a Cabin Crew Life Module 05: Advantages and Disadvantages of a Cabin Crew Career Module 06: Recruitment Preparation for Pursuing a Cabin Crew Career Module 07: Cabin Crew Interview Formats Module 08: Training Procedures Module 09: Aviation Abbreviation and Airport Codes Module 10: The Layout of a Commercial Aircraft Module 11: Cabin Familiarisation for a Cabin Crew Module 12: Departments of Airlines and their Interconnection with Cabin Crew Module 13: Knowledge of Currencies, 24-Hour Clock, and Phonetic Alphabet Module 14: Basic Knowledge of Weather Regarding Aviation Module 15: Duties of a Cabin Crew Module 16: Communication with the Passenger Module 17: Aircraft Galley Module 18: Emergency Evacuation System Module 19: Tackling the Event of a Fire Module 20: Medical First Aid Module 21: Personal Grooming of Cabin Crew Module 22: Cabin Crew Fatigue Management Module 23: Crew Resource Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Cabin Crew Training at QLS Level 6 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is dedicated to the following: Candidates attending Aviation Institutes. Looking for a new job. Attracted to the Air Hostess, Flight Attendant Position. Anyone Interested in a Career in the Aviation Industry. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Career path Understanding Cabin Crew will provide you with a competitive advantage and open the door to a variety of professional prospects. One can develop into: Cabin Crew Flight Attendant Air Host / Hostess Crew Controller Senior or Junior Cabin Crew Member In the UK, the average salary of these professions ranges from £15,000 to £30,000. Certificates Certificate of completion Digital certificate - £10 Diploma in Cabin Crew Training at QLS Level 6 Hard copy certificate - £129 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Cabin Crew Training at QLS Level 6, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 129 GBP inside the UK 139 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Overview Tennis elbow, back pain, knee pain and many other health issues can be caused by working with display screen equipment. Thus, people who work with DSE for long hours should know the right way to use DSE. Our Display Screen Equipment DSE Training is designed to help you understand how you can protect yourself from DSE-related health problems. In this course, you will understand the principles of the assessment process of DSE. The informative modules will educate you on using DSE in different working environment. In addition, you will acquire a clear understanding of the problems and how to avoid them.  The course will also cover lessons on DSE station setup and the proper manner of using portable DSE. So, enrol now and start learning! Course Preview Learning Outcomes Understand the assessment process of DSE Know how to safely use DSE in different working enrichment Enhance your understanding of the problems and the protective measures Learn about the ideal DSE station setups Build your expertise in using portable DSE Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? DSE Assessment Prevention DSE Station Setup Who Should Take This Display Screen Equipment DSE Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Display Screen Equipment DSE Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Display Screen Equipment DSE Training course will equip you with effective skills and abilities and help you explore career paths such as  DSE Risk Assessor Workstation Furniture Designer Ergonomics Consultant HR Manager Office Workers Module 01:Potential Problems and Preventive Postures Potential Problems and Preventive Postures 00:11:00 Module 02:Recommended DSE Station Setups Recommended DSE Station Setups 00:10:00 Module 03: Understanding and Assessing DSE Understanding and Assessing DSE 00:09:00 Module 04: Using DSE Safely in all Environments Using DSE Safely in all Environments 00:09:00 Module 05: Using Portable DSE Using Portable DSE 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Pool Maintenance course provides essential knowledge and skills for ensuring the cleanliness, safety, and optimal functioning of pools. Participants will learn about maintenance equipment, cleaning techniques, water chemical balance, and water quality maintenance. Emphasis will be placed on pool safety measures to create a secure environment for users. This course equips learners with the expertise needed to maintain pools effectively. Learning Outcomes: Understand the various maintenance equipment required for pool upkeep. Learn effective cleaning and maintenance methods for different pool types. Gain insight into maintaining the chemical balance of pool water. Learn techniques for ensuring high water quality and clarity. Implement pool safety measures to prevent accidents and injuries. Identify common pool maintenance challenges and solutions. Develop skills in troubleshooting pool-related issues. Gain knowledge of regulatory guidelines and standards for pool maintenance. Why buy this Pool Maintenance?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Pool Maintenance you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Pool Maintenance course is ideal for Individuals interested in pursuing a career in pool maintenance and management. Pool owners, operators, and facility managers seeking to enhance their maintenance skills. Maintenance technicians looking to specialize in pool maintenance. Those working in the hospitality and leisure industry with pool facilities. Prerequisites This Pool Maintenance was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Pool Maintenance Technician - Average Salary: £18,000 - £30,000 per year. Pool Facility Manager - Average Salary: £25,000 - £40,000 per year. Aquatic Centre Supervisor - Average Salary: £20,000 - £35,000 per year. Pool and Spa Technician - Average Salary: £20,000 - £30,000 per year. Water Quality Specialist - Average Salary: £22,000 - £35,000 per year. Course Curriculum Pool Maintenance Module 01: Maintenance Equipment Maintenance Equipment 00:17:00 Pool Maintenance Module 02: Cleaning and Maintenance Cleaning and Maintenance 00:20:00 Pool Maintenance Module 03: Chemical Balance of Water Chemical Balance of Water 00:25:00 Pool Maintenance Module 04: Water Quality Maintenance Water Quality Maintenance 00:15:00 Pool Maintenance Module 05: Pool Safety Pool Safety 00:26:00 Assignment Assignment - Pool Maintenance 00:00:00