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1291 CSCS (Construction Skills Certification Scheme) courses in Nottingham delivered On Demand

SolidWorks Masterclass

4.9(27)

By Apex Learning

Overview This comprehensive course on SolidWorks Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This SolidWorks Masterclass comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this SolidWorks Masterclass. It is available to all students, of all academic backgrounds. Requirements Our SolidWorks Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 18 lectures • 03:22:00 total length •Introduction: 00:09:00 •User interface: 00:28:00 •Solidworks sketch fundamentals: 00:06:00 •part 1: 00:11:00 •Part 2: 00:10:00 •Part 3: 00:06:00 •Assembly Fundamentals: 00:01:00 •Crank slider mechanism: 00:26:00 •Pepsi bottle: 00:07:00 •Pepsi can: 00:10:00 •Part 1: 00:08:00 •Bearing part 2: 00:05:00 •Bearing assembly: 00:05:00 •Jet Engine parts: 00:28:00 •Jet Engine - Assembly: 00:23:00 •Missiles - parts: 00:14:00 •Missiles - Assembly: 00:05:00 •Assignment - SolidWorks Masterclass: 00:00:00

SolidWorks Masterclass
Delivered Online On Demand3 hours 22 minutes
£12

Level 2, 3, 4 LOLER Training

By Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3, 4 LOLER Training
Delivered Online On Demand
£100

Health and Safety in Construction Management CSCS Green Card Preparation

By Wise Campus

Level 1 health and safety in a construction environment Preparation to CSCS Green Card Are you excited to learn informative knowledge essential for working safely in construction? Then, our level 1 health and safety in a construction environment Preparation to CSCS Green Card course will be very helpful for you. This level 1 health and safety in a construction environment course includes risk assessment, hazard identification, and safe working practices. Participants in this level 1 health and safety in a construction environment Preparation to CSCS Green Card course learn about personal protective equipment (PPE) and accident prevention. Also, the level 1 health and safety in a construction environment Preparation to CSCS Green Card course is perfect to learn about risk assessment and emergency procedures. Moreover, this level 1 health and safety in a construction environment Preparation to CSCS Green Card course equips learners with the skills to maintain a safe work environment. Enrol in our level 1 health and safety in a construction environment Preparation to CSCS Green Card course to ensure compliance with health and safety regulations in construction settings. Learning outcome of level 1 health and safety in a construction environment Preparation to CSCS Green Card course Upon completion of this level 1 health and safety in a construction environment Preparation to CSCS Green Card course, you will learn: Overview of safety in construction, plumbing, and safeguarding. This level 1 health and safety in a construction environment Preparation to CSCS Green Card course teaches identifying risks. Building codes and regulations for construction are part of this level 1 health and safety in a construction environment Preparation to CSCS Green Card course. Our level 1 health and safety in a construction environment Preparation to CSCS Green Card course is also ideal for learning first aid basics and HVAC industry's safety. How to follow safety protocols for fire, electrical, and gas is described in this level 1 health and safety in a construction environment Preparation to CSCS Green Card course. Also, this level 1 health and safety in a construction environment Preparation to CSCS Green Card course explains chemicals and other onsite hazards. Vehicles, personal protective equipment (PPE), and general safety are also included in this level 1 health and safety in a construction environment course. After finishing this level 1 health and safety in a construction environment course, you will be fully prepared for CSCS. Special Offers of this CSCS - Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course This Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course includes a FREE PDF Certificate. Lifetime access to this Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Instant access to this Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Get FREE Tutor Support to this Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Level 1 health and safety in a construction environment Preparation to CSCS Green Card Through this Level 1 health and safety in a construction environment Preparation to CSCS Green Card course, you can learn the fundamentals of the HVAC sector and how to adhere to safety regulations for gas, electricity, and fire. Moreover, the Level 1 health and safety in a construction environment Preparation to CSCS Green Card course explains vehicles, personal protective equipment (PPE), and general safety. Who is this course for? Health and Safety in a Construction Environment - Preparation to CSCS Green Card This Level 1 health and safety in a construction environment Preparation to CSCS Green Card certified course is required if you intend to begin working in the construction business in the United Kingdom. Special Note: Our Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course is not a regulated course. If You want to get qualified, you can consider following options: Level 1 Award in the Principles of Health and Safety within the Workplace (RQF) NEBOSH National Certificate in Construction Health and Safety Level 1 Award in Health and Safety at Work (RQF) Health and Safety Management for Construction (UK) Level 1 Award in Health and Safety in a Construction Environment - Health and Safety in Construction - for the CSCS Green Card Level 1 Award in Health and Safety in a Construction Environment (RQF) Health and Safety Management for Construction (UK) Level 1 Award in Health and Safety in a Construction Environment (RQF) Level 1 Award in Health and Safety in a Construction Environment - Health and Safety in Construction - for the CSCS Green Card Requirements Health and Safety in a Construction Environment - Preparation to CSCS Green Card To enrol in this Preparation to CSCS Green Card Course, students must fulfil the following requirements. To join in our Preparation to CSCS Green Card Course, you must have a strong command of the English language. To successfully complete our Preparation to CSCS Green Card Course, you must be self driven. To complete our Preparation to CSCS Green Card Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Preparation to CSCS Green Card Course. Career path Health and Safety in a Construction Environment - Preparation to CSCS Green Card This Level 1 health and safety in a construction environment Preparation to CSCS Green Card course paves the way for entry-level positions in construction, such as labourer, apprentice, or construction site assistant.

Health and Safety in Construction Management CSCS Green Card Preparation
Delivered Online On Demand1 hour 42 minutes
£12

Level 3 Certificate in Document Control Specialist

By Compliance Central

In the vast expanse of organizational chaos, where files morph into forests and documents roam like wild beasts, there emerges a hero - the Document Control Specialist. Welcome to the Level 3 Certificate in Document Control Specialist, where order reigns supreme and chaos is but a distant memory. Prepare to embark on a journey with Level 3 Certificate in Document Control Specialist course that will transform you into the guardian of order, the sentinel of structure, and the maestro of meticulousness. Step into a world where every document tells a story, and every version carries the weight of history. Through eight meticulously crafted modules, as part of the Level 3 Certificate in Document Control Specialist, we unravel the mysteries of Document Control, from its foundational principles to the intricate strategies that govern its domain. From the lifecycle of documents to the nuances of quality assurance, this Document Control Specialist course is your compass in the tumultuous sea of information management. Become adept at navigating the labyrinthine landscape of project documentation, and master the art of electronic document management systems with ease. With each module of our course, you'll hone your skills, sharpen your instincts, and emerge as a virtuoso in the orchestration of order. So, if you possess a keen eye for detail, a passion for precision, and a penchant for perfection, then join us on this transformative journey with our Document Control Specialist course. With the Level 3 Certificate in Document Control Specialist, you're not just controlling documents - you're sculpting the very fabric of organizational excellence. Learning Outcomes: Understand the principles and elements of Document Control. Navigate the Document Control lifecycle with finesse. Implement effective Document Control strategies and instruments. Manage document quality and ensure adherence to standards. Oversee project document control processes. Master electronic document management systems and soft copy documentation. Level 3 Certificate in Document Control Specialist Module 01: Introduction to Document Control Module 02: Principles of Document Control and Elements of Document Control Environment Module 03: Document Control Lifecycle Module 04: Document Control Strategies and Instruments Module 05: Document Management Module 06: Quality Assurance and Controlling Quality of Documents Module 07: Project Document Control Module 08: Electronic Document Management Systems and Soft Copy Documentation Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Level 3 Certificate in Document Control Specialist course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Level 3 Certificate in Document Control Specialist course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Level 3 Certificate in Document Control Specialist course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Document Control Specialist Who is this course for? Document Control Specialists Records Managers Compliance Officers Quality Assurance Managers Project Managers Administrative Assistants Requirements Level 3 Certificate in Document Control Specialist To enrol in this Level 3 Certificate in Document Control Specialist course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Document Control Specialist Career Paths: Document Control Specialist: £25,000 - £40,000 Records Manager: £30,000 - £45,000 Compliance Officer: £25,000 - £45,000 Quality Assurance Manager: £35,000 - £60,000 Project Manager: £30,000 - £70,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 3 Certificate in Document Control Specialist
Delivered Online On Demand2 hours
£100

Level 3 Certificate in Facilities Management

By Compliance Central

Step into the realm where spaces transform into sanctuaries of productivity, safety, and sustainability. Welcome to the gateway of Facilities Management, where every corner tells a story of seamless operations and optimal utilization. Embrace the art of orchestrating environments with finesse and precision as you embark on the Level 3 Certificate in Facilities Management. Unlock the secrets to maximizing the potential of spaces, from the boardroom to the boiler room. Delve into a world where every module of Level 3 Certificate in Facilities Management unveils a new facet of facility optimization, from space management to sustainable practices. With a curriculum designed to ignite innovation and strategic thinking, this Level 3 Certificate in Facilities Management course is your ticket to mastering the complexities of Facilities Management. Dive deep into the intricacies of workplace services, human resource and Facilities management, and project execution with our Level 3 Certificate in Facilities Management course. Discover the power of effective vendor relationships and the nuances of health and safety protocols in the Level 3 Certificate in Facilities Management. From maintenance strategies to succession planning, equip yourself with the skills to navigate the ever-evolving landscape of facility management with confidence and proficiency through the Level 3 Certificate in Facilities Management. Join us on a journey where theory meets practice in the Level 3 Certificate in Facilities Management, and imagination knows no bounds. Elevate your understanding, expand your horizons, and emerge as a leader in the dynamic world of Facilities Management. Learning Outcomes of Facilities Management course: Develop a comprehensive understanding of Facilities Management principles and practices. Master the art of space optimization, workplace service and other Facilities management. Acquire proficiency in human resource management and contract negotiation. Implement sustainable practices for long-term facility viability. Navigate maintenance and repair challenges with efficiency and effectiveness. Cultivate strategic thinking for business development and succession planning. Level 3 Certificate in Facilities Management Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Level 3 Certificate in Facilities Management course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Level 3 Certificate in Facilities Management course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Level 3 Certificate in Facilities Management course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Facilities Management The Level 3 Certificate in Facilities Management is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Facilities Management, like - Who is this Facilities Management course for: Property Managers Facilities Coordinators Operations Managers Building Supervisors Facilities Planners Requirements Level 3 Certificate in Facilities Management To enrol in this Level 3 Certificate in Facilities Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Facilities Management Career Path: Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Level 3 Certificate in Facilities Management course. Embrace the journey ahead in Level 3 Certificate in Facilities Management. Facilities Manager Property Manager Operations Director Facility Coordinator Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 3 Certificate in Facilities Management
Delivered Online On Demand4 hours
£100

Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid- 20 Courses Bundle

By NextGen Learning

Get ready for an exceptional online learning experience with the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aidbundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid is a dynamic package, that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid package has something for everyone. As part of the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Manual Handling Level 2 Forklift Training - Online Course Ladder Safety Working at Height Level 2 Construction Safety Noise and Hearing Protection Training COSHH Training for Assessors Working in Confined Spaces Training Abrasive Wheels Asbestos Awareness Training Welding Training Certificate - Level 2 (UK Standard) Fire Safety, Fire Marshal and Fire Emergency Evacuation Advanced Electrical Safety Online Plumbing Course Health and Safety at Workplace First Aid at Work Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid Bundle. Build a strong knowledge base in your chosen course via the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid Bundle. Benefit from the flexibility and convenience of online learning. With the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid, a rich anthology of 15 diverse courses. Each course in the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisManual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid bundle offers you the flexibility and convenience to learn at your own pace. Make the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid package your trusted companion in your lifelong learning journey. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with this bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Manual Handling, Forklift, COSHH, Asbestos, Welding, Fire Safety & First Aid- 20 Courses Bundle
Delivered Online On Demand4 days
£99

Customer Service Diploma Level 2 & 3

By Online Training Academy

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Diploma Level 2 & 3
Delivered Online On Demand42 minutes
£12

Customer Service Diploma Level 2 & 3

By Online Training Academy

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Diploma Level 2 & 3
Delivered Online On Demand42 minutes
£12

Introduction to Spill Management

By Online Training Academy

Prepare yourself with the knowledge and skills needed to handle spills effectively with our comprehensive course on Spill Management. Whether you're in industrial operations, environmental protection, or simply want to enhance your workplace safety practices, this course is essential. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Introduction to Spill Management" course, learners will gain essential skills to handle various types of spills effectively. They will understand the risks associated with hazardous substances and how to identify them. Practical knowledge on managing diesel spillages and preventing spills will be covered, along with creating pollution incident response plans tailored to specific sites. Students will learn about options for controlling pollution at different locations, including roads and highways. The course emphasizes guidelines for cleaning up spills and encourages the adoption of best practices in spill management. Overall, learners will acquire comprehensive expertise in handling spills, ensuring they can respond promptly and effectively to protect the environment and public health. Course Curriculum Module 01: Introduction to Spill Management Module 02: Hazardous Substances Module 03: Diesel Spillages: An Overview Module 04: Spill Prevention & Control Checklist Module 05: Managing a Spill Module 06: Pollution Incident Response Planning Module 07: Site-Specific Pollution Control Options Module 08: Spills on a Road or Highway Module 09: Spill Clean-Up Guideline Module 10: Ways to Encourage Best Practice Learning Outcomes Understand spill management principles and their importance in environmental protection. Identify hazardous substances and their potential impact on ecosystems and health. Describe procedures for managing diesel spillages effectively in various environments. Implement spill prevention and control measures using a structured checklist. Execute spill response plans efficiently to minimize environmental pollution. Evaluate site-specific options for controlling pollution incidents effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Spill Management 1:55:35 1: Module 01: Introduction to Spill Management 14:49 2: Module 02: Hazardous Substances 15:04 3: Module 03: Diesel Spillages: An Overview 14:07 4: Module 04: Spill Prevention & Control Checklist 08:36 5: Module 05: Managing a Spill 21:57 6: Module 06: Pollution Incident Response Planning 06:30 7: Module 07: Site-Specific Pollution Control Options 07:19 8: Module 08: Spills on a Road or Highway 08:39 9: Module 09: Spill Clean-Up Guideline 09:50 10: Module 10: Ways to Encourage Best Practice 07:44 11: CPD Certificate - Free 01:00 Who is this course for? Environmental consultants Health and safety officers Facility managers Local government officials Construction site supervisors Career path Environmental Compliance Officer Health and Safety Advisor Pollution Control Officer Site Manager (Construction) Local Authority Environmental Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Spill Management
Delivered Online On Demand1 hour 54 minutes
£12

Safety Audit Essentials Training Course

5.0(2)

By Training Express

If the thought of a safety audit sends shivers down your spine—or worse, straight to the paperwork pile—this course is your new best mate. The Safety Audit Essentials Training Course is designed to help you confidently navigate the fine print, the not-so-fine print, and everything in between. Whether you're brushing up or starting fresh, you'll learn exactly what to look for, where risks love to hide, and how to keep your audit trail as clean as your conscience. Delivered entirely online, the course is built for busy professionals who prefer clarity over jargon and efficiency over fluff. You'll gain a solid understanding of how to assess safety protocols, spot red flags, and maintain standards without losing sleep (or your sense of humour). Ideal for anyone responsible for workplace safety, this training will sharpen your eye, strengthen your paperwork game, and make you the kind of person auditors actually look forward to hearing from. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Safety Audit Module 02 : Safety Audit Planning Module 03 : Conducting Safety Audits Module 04 : Corrective Actions and Follow-up Module 05 : Safety Culture and Continuous Improvement Module 06 : Advanced Safety Audits Module 07 : Risk Assssment Module 08 : COSHH Learning Outcomes: Understand the principles and importance of safety audits. Plan and execute effective safety audits to identify risks. Implement corrective actions and follow-up procedures. Cultivate a safety culture for continuous improvement. Conduct advanced safety audits for comprehensive assessment. Perform risk assessments and ensure compliance with COSHH regulations. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health and safety professionals Workplace safety officers Managers responsible for safety compliance Auditors looking to specialize in safety audits Environmental health officers Individuals pursuing a career in safety management Personnel involved in safety risk assessment Those committed to enhancing workplace safety Career path Health and Safety Auditor Safety Compliance Officer Risk Assessment Specialist Safety Culture Coordinator Environmental Health Consultant COSHH Compliance Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Safety Audit Essentials Training Course
Delivered Online On Demand1 hour
£12