Duration 5 Days 30 CPD hours This course is intended for This course is intended for individuals who need to manage instances of Salesforce Sales Cloud©. Target students have Sales Cloud user skills and are often existing Sales, Administrative, or Operations support employees, IT employees who are given the additional responsibilities of Salesforce.com© system administration, or external consultants who have been engaged to provide administrative support for an organization.This course can also be an important component of preparing for the Salesforce Certified Administrator exam for students who are seeking the Salesforce Certified Administrator certification. Overview In this course, students will perform the basic skills required of a typical Salesforce system administrator.Students will:- Describe basic concepts related to Salesforce administration.- Set up an organization.- Manage user accounts.- Implement security controls.- Configure the Salesforce Classic user interface.- Support the Lightning Experience user interface.- Customize pages.- Manage Opportunities.- Implement additional Opportunity features.- Implement data validation and workflows.- Manage Leads.- Manage Accounts.- Manage Contacts.- Manage Campaigns.- Manage Cases.- Manage custom objects.- Manage data.- Configure views, reports, and dashboards.- Integrate and extend Salesforce. In this course, students will identify information about the five native business processes every company can manage using Salesforce, regardless of the License Edition. Students will also gain insight into each of the functional groups of users (Inside Sales, Outside Sales, Marketing, Customer Support, and Management), and they will establish patterns of critical thinking that can help them to ensure that they are indeed taking the right approach and providing the necessary support for each request they receive. Introduction to Salesforce Administration The Salesforce Data Model SMART Administration Principles Setting Up an Organization Manage the Company Profile Configure Organizational Settings Managing User Accounts Create User Accounts Manage Users Implementing Security Controls Salesforce Security Essentials Configure Profiles Establish Organization-Wide Sharing Defaults Configure Roles Create Sharing Rules Perform a Health Check Configuring the Salesforce Classic User Interface Configure User Interface Settings Customize the Home Page in Salesforce Classic Configure Search in Salesforce Classic Supporting the Lightning Experience User Interface Implement Lightning Experience Customize Lightning Experience Home Pages Customizing Pages Create Page Layouts in Salesforce Classic Customize Record Pages in Lightning Experience Introduction to Opportunity Management Opportunity Management Essentials Design and Implement Opportunity Fields Design and Implement Opportunity Stages Design and Implement Opportunity Contact Roles Design and Create Opportunity Record Types Implementing Additional Opportunity Features Implement and Maintain Opportunity Products and Price Books Implement the Similar Opportunities Function Implement Opportunity Teams Create a Big Deal Alert Implementing Data Validation and Workflows Create and Test Validation Rules Create and Test Workflows Managing Leads Lead Management Essentials Design and Implement Lead Fields Design and Implement Custom Lead Sources Design and Implement Web-to-Lead Forms Design and Implement Lead Assignment Rules Managing Accounts Design an Account Management Model Implement an Account Management Model Managing Contacts Design a Contact Management Strategy Implement a Contact Management Strategy Managing Campaigns Prepare for Campaign Management Administer a Campaign Management Strategy Managing Cases Case Management Essentials Design and Implement Case Fields Design and Implement Case Origins Automate Case Management Providing Apps and Custom Objects Supply Apps in Salesforce Classic Supply Apps in Lightning Experience Managing Data Data Management Essentials Import and Update Data Back Up and Restore Data Configuring Views, Reports, and Dashboards Create Views Create and Manage Reports Create and Manage Dashboards Integrating and Extending Salesforce Integrate Salesforce and Outlook Implement Salesforce1 Implement SalesforceA Additional course details: Nexus Humans Salesforce.com - Sales Cloud Administration Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce.com - Sales Cloud Administration Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Unveil Africa’s political future: Dive into colonial legacies, state-building challenges, democratization efforts, the African Union’s influence, and emerging great power rivalries. Discover sharp, insightful takes on contemporary African politics.
Course Overview Unlock your full creative potential with Creative Writing: Write Stories Like a Professional Writer! This course provides a comprehensive introduction to the art and craft of writing across a wide range of genres. Whether you aspire to write novels, poetry, children's books, or compelling non-fiction, this course offers practical insights and structured guidance to elevate your writing skills. Learners will explore key techniques for character development, dialogue creation, and story structuring, while gaining a deeper understanding of critical thinking and business writing. By the end of the course, you will be equipped with the knowledge and confidence to write professionally, refine your work through editing, and pursue opportunities for publication. Course Description Creative Writing: Write Stories Like a Professional Writer! takes you on an enriching journey through the world of creative writing. Covering fiction, non-fiction, poetry, and professional writing, the course develops both foundational and advanced writing techniques. Learners will engage with modules on writing horror and thriller stories, creating believable characters, crafting realistic dialogue, and understanding the publishing process. The course also introduces vital skills such as critical thinking and business writing to enhance versatility. With a focus on structured development and creativity, learners will build the confidence to produce polished, compelling pieces that meet professional standards. This course is suitable for individuals at all stages of their writing journey, offering the tools needed to transform ideas into powerful written works. Course Modules Module 01: Introduction to Creative Writing Module 02: The Development of Creative Writing Module 03: Novel Writing Module 04: Writing Non-Fiction Module 05: Creating Fictional Characters Module 06: Writing Realistic Dialogue Module 07: Writing Horrors, Thriller and Murder Stories Module 08: Writing for Children Module 09: Writing Poetry Module 10: Proposal Writing Module 11: Critical Thinking Module 12: Business Writing Module 13: Other Writings Module 14: Editing, Evaluating and Getting Published (See full curriculum) Who is this course for? Individuals seeking to master creative writing and storytelling techniques. Professionals aiming to enhance their communication and writing skills for diverse applications. Beginners with an interest in exploring the field of creative writing. Writers looking to prepare manuscripts for publication or self-publishing. Career Path Author Copywriter Content Writer Scriptwriter Editor Publishing Assistant Communications Officer Journalist Creative Writing Tutor
IT Cyber Security Engineer – Job Ready Programme Enrol in Our IT Cyber Security Engineer – Job Ready Programme with Career Support! Gain access to 3,000+ online courses and earn Free Certificates to showcase your skills and boost your career potential. Step into the high-demand world of cyber security with a comprehensive programme designed for the UK job market. Master critical areas like penetration testing, secure cloud architecture, AI-powered threat detection, and GDPR compliance—skills that can lead to roles earning up to £95,000 a year. As UK businesses face £27 billion in cybercrime losses annually, the demand for skilled IT Cyber Security Engineers has never been greater. Whether you're changing careers or upskilling, this course equips you with in-demand expertise in threat intelligence, cryptography, and secure coding. Become the digital defence every company needs. Start your journey toward a resilient and rewarding career in cyber security today. Professional Diploma in IT Cyber Security Engineer – 25 Core Courses – Course 01: Cyber Security Online Course: DOSS and DDOS – Course 02: Cyber Security Training: Incident Handling & Response – Course 03: Security Threat Management – Course 04: Certified Information Security Manager (CISM) – Course 05: Certified Information Systems Security Professional (CISSP) – Course 06: CompTIA Advanced Security Practitioner (CASP) – Course 07: Computer Network Security Complete Training – Course 08: CyberSec First Responder: Threat Detection and Response [QLS Level 7] – Course 09: Bash Scripting and Shell Programming for Beginners – Course 10: Ethical Hacking Masterclass – Course 11: CompTIA PenTest+ Ethical Hacking Course – Course 12: BlackArch Linux: Ethical Hacking and Penetration Testing – Course 13: Ultimate Linux Security and Hardening Training – Course 14: The Complete Python Hacking Course: Beginner to Advanced! – Course 15: SQL Database Basics – Course 16: CompTIA Network+ Certification (N10-008) – Course 17: CompTIA A+ Core 1 (220-1101) Course – Course 18: CompTIA A+ Core 2 (220-1102) Course – Course 19: CompTIA Security+ (SY0-601) – Course 20: CompTIA Cloud+ CV0-002 Course – Course 21: Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1 – Course 22: Cisco CCNA Interconnecting Cisco Networking Devices Part 2 (ICND2) Training – Course 23: Cisco ASA Firewall Training with Step-by-Step Lab Workbook – Course 24: FortiGate Firewall Training Step-by-Step Lab Workbook – Course 25: Palo Alto Firewall Training with Step-by-Step Lab Workbook Job Readiness & Career Development Training (Complementary) – Course 01: Career Development Training – Course 02: Effective CV Writing – Course 03: CV Writing and Interview Tricks – Course 04: Ace the Interview – Interview Prep That Makes a Difference – Course 05: Job Search Skills – Course 06: Effective Communication Skills for Professionals – Course 07: Boost Your Confidence, Assertiveness – Course 08: Body Language Secrets – Course 09: Coaching and Mentoring – Course 10: Presentation Skills – Present like a Pro – Course 11: Public Speaking Course – Course 12: Project Management Training – Course 13: Leadership & Management – Course 14: Negotiation and Agreement Training – Course 15: Workplace Equality & Diversity – Course 16: Professional Development and Personal Well-being – Course 17: Emotional Intelligence and Human Behaviour – Course 18: Time Management: Step By Step Training – Course 19: Cross-Cultural Awareness – Course 20: Productivity Boosting – Course 21: Critical Thinking & Problem Solving – Course 22: Perfect LinkedIn Profile Creation – Course 23: Resume Writing Skills & Job Search With LinkedIn – Course 24: Email Writing – Course 25: Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes!
Write to Impress: Creative Writing Course Overview This comprehensive course on creative writing is designed to unlock your storytelling potential and refine your writing skills across multiple genres. Learners will explore the foundations of creative writing, from constructing compelling narratives to developing vivid characters and authentic dialogue. The course also delves into specialised areas such as poetry, thriller writing, and business communication, offering a broad and versatile skill set. By the end of the course, participants will be equipped with the ability to craft engaging fiction and non-fiction pieces, prepare polished proposals, and confidently approach the publishing process. Ideal for aspiring writers, professionals seeking to enhance their writing abilities, and those passionate about storytelling, this course emphasises clarity, creativity, and critical thinking, enabling learners to write with confidence and impact. Course Description This course covers a wide range of creative writing topics to provide a thorough understanding of narrative techniques and writing styles. Starting with the history and evolution of creative writing, learners will progress through novel writing, non-fiction, and the art of character creation. Emphasis is placed on writing believable dialogue and exploring genre-specific approaches such as horror and children’s literature. Additional modules address poetry, proposal development, and the importance of critical thinking in writing. The course also includes business writing essentials and guidance on editing, evaluating work, and navigating the publishing industry. Throughout the learning journey, students will enhance their analytical skills and learn to express ideas clearly and persuasively. The structured curriculum is ideal for anyone wishing to broaden their writing expertise in a supportive and well-rounded learning environment. Write to Impress: Creative Writing Curriculum: Module 01: Introduction to Creative Writing Module 02: The Development of Creative Writing Module 03: Novel Writing Module 04: Writing Non-Fiction Module 05: Creating Fictional Characters Module 06: Writing Realistic Dialogue Module 07: Writing Horrors, Thriller and Murder Stories Module 08: Writing for Children Module 09: Writing Poetry Module 10: Proposal Writing Module 11: Critical Thinking Module 12: Business Writing Module 13: Other Writings Module 14: Editing, Evaluating and Getting Published (See full curriculum) Who is this course for? Individuals seeking to develop creative writing skills. Professionals aiming to improve their writing for career advancement. Beginners with an interest in storytelling and literary arts. Writers looking to explore various writing styles and genres. Career Path Author or Novelist Content Writer or Copywriter Editor or Publisher Scriptwriter or Screenwriter Communications Specialist Marketing and Proposal Writer
Master Globalization and the Global Economy 🌍💡 Discover the forces driving our interconnected world in this live online course. Explore the interplay of politics and economics through key theories, global trade, finance, and governance. Perfect for aspiring policymakers, business leaders, and global thinkers—enroll today to unlock the skills to navigate the global political economy!
This course offers a dynamic introduction to Globalization and the Global Political Economy (GPE), exploring the intricate relationship between political actors and the global economic marketplace. Through a theoretically rich and historically grounded lens, you’ll examine the development, operations, and future trajectory of the global political economy. You’ll learn to apply diverse theoretical frameworks to critically analyze global economic processes. The course begins with an in-depth look at foundational GPE perspectives—mercantilism, liberalism, and structuralism—each built on distinct assumptions that shape our understanding of global economic events. From there, we’ll investigate the international "structures" of production, trade, finance, and knowledge, addressing critical questions: Who controls these structures, and to what end? What rules govern international trade? How do institutions like the IMF, World Bank, and multinational corporations shape global flows of goods and investment? Who benefits from controlling knowledge? The course culminates with an exploration of 21st-century global governance, highlighting the rise of new economic and political power centers and their evolving roles in the world. The course concludes with an exploration of 21st-century global governance, spotlighting the emergence of new economic and political power centers, such as BRICS, and their evolving roles in the world. We’ll also examine how the United States under Donald Trump shifted from traditional liberal internationalism toward more transactional and bilateral approaches, reshaping global relationships and challenging established norms Learning Outcomes By the end of this course, you will be able to: Analyze the major political themes in the historical evolution of the international economy. Understand debates surrounding the emergence and impacts of a globalized economy, including patterns of inequality. Evaluate key GPE theories and perspectives in both historical and contemporary contexts. Apply theoretical insights to explain the causes and effects of international trade, capital flows, monetary relations, and globalization debates. Recognize the vital role of human and environmental security in political economy studies. Demonstrate strong analytical and critical thinking skills when assessing political phenomena. Why Study Global Political Economy? Global Political Economy (GPE), also known as International Political Economy (IPE), untangles the complex interplay between global politics and economics. It’s an ideal field for anyone eager to understand how international policies, trade, finance, and institutions shape the world’s economic landscape. Whether you’re aiming for a career in policymaking, international relations, or a related field, this course equips you with essential tools to navigate the complexities of the global economic system and its profound influence on our world. Who Should Take This Course? This course is perfect for professionals, academics, and students interested in international relations, the global economy, or related disciplines. Whether your focus is policymaking, economic analysis, or global studies, you’ll gain valuable insights and analytical skills to deepen your understanding. Take the Next Step Don’t miss out—register today to secure your spot and immerse yourself in the fascinating world of globalization and political economy!
Inspirational Leadership Skills: Practical Motivational Leadership Course Overview: The "Inspirational Leadership Skills: Practical Motivational Leadership" course is designed to empower aspiring leaders with the essential skills to lead with confidence and inspire others. This course covers a wide range of leadership aspects, including emotional intelligence, effective communication, public speaking, and decision-making. It is ideal for those seeking to enhance their leadership capabilities, foster motivation, and create positive organisational change. Learners will develop the skills needed to influence and motivate others, solve complex problems, and lead with emotional intelligence, setting them up for success in leadership roles. Course Description: This course offers a comprehensive exploration of key leadership principles that every leader must master. Topics include the development of self-leadership, the role of emotional intelligence in leadership, and mastering communication skills for effective team engagement. Learners will delve into public speaking techniques, critical thinking strategies for decision-making, and methods for motivating and counselling individuals. Additionally, the course covers management and leadership strategies, equipping learners with the tools to handle organisational challenges. Throughout the course, learners will gain the knowledge and confidence to lead with influence and drive positive results. Inspirational Leadership Skills: Practical Motivational Leadership Curriculum: Module 01: Developing the Leader Within You Module 02: Emotional Intelligence in Leadership Module 03: Communication Skills Module 04: Public Speaking Module 05: Critical Thinking in Problem-Solving and Decision Making Module 06: Motivation and Counselling Module 07: Management and Leadership (See full curriculum) Who is this course for? Individuals seeking to enhance their leadership capabilities. Professionals aiming to improve their managerial and communication skills. Beginners with an interest in leadership or management roles. Those aiming to motivate and inspire teams in various industries. Career Path: Team Leader Manager Executive Leadership Consultant Public Speaker HR Professional Motivational Speaker
Getting Started The Master of Business Administration Top Up is a prestigious postgraduate qualification that leading employers highly value. The programme is designed to enhance business managers' strategic thinking and decision-making and develop their critical understanding of business management. The programme is designed for individuals who hold a Qualifi Level 7 Diploma in Strategic Management and Leadership. This programme covers the core business sectors: entrepreneurship, marketing, accounting, statistics, finance, business ethics, business law, managerial economics, business strategy and analysis, operations, administration and communication. This programme, qualified from UK business schools, is well acknowledged and globally respected as it dominates critical thinking and research. MBA can also help you specialise in a new industry you want to move to or in your current sector. This professional qualification improves the chances of progression in a career path. This qualification helps the learner to oversee, supervise and allocate the operations in a business firm. The programme aims to make the candidate capable of understanding the functional aspects of a company and acquiring the skills for communication and decision-making. The MBA Top-Up programme is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Major Project No examinations Entry Requirements Qualifi Level 7 Diploma in Strategic Management and Leadership or any equivalent diploma Further, candidates are also required to demonstrate their English language proficiency. Progression An MBA graduate can pursue a fruitful career in many industries. MBA can open career opportunities in various sectors such as banking and financial services, investment banking, management consulting, insurance, hospitality, media, information technology (IT) and marketing. MBA is often a pathway to promotion or a career change as you will gain a professional reputation and develop essential skills in the sector one chooses to pursue. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MBA Top-Up Programme Structure Dissertation (Major Project) Delivery Methods The MBA Top-Up programme is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Learn with Case Study - Market Research Course Overview: This course, "Learn with Case Study - Market Research," provides an in-depth understanding of the principles and techniques used in market research. It is designed to equip learners with the knowledge necessary to assess market trends, consumer behaviour, and competitive landscapes effectively. Through the use of real-world case studies, participants will gain valuable insights into the application of market research methodologies in various industries. By the end of the course, learners will be able to conduct research, analyse data, and make informed decisions that drive business strategies and growth. This course is ideal for those seeking to enhance their market research skills and apply them to professional practice. Course Description: In this course, learners will explore the core concepts of market research, including data collection, analysis techniques, and the interpretation of findings. The course integrates case studies to demonstrate how these methods are applied in real-life scenarios across different sectors. Key topics covered include survey design, focus groups, consumer behaviour analysis, and competitor research. Learners will develop the ability to evaluate and synthesise market data to inform strategic business decisions. The course encourages critical thinking, data interpretation, and strategic application, ensuring that learners can effectively utilise market research to support business objectives. By the end of the course, participants will have the skills to execute comprehensive market research projects. Learn with Case Study - Market Research Curriculum: Module 01: Introduction to Market Research Module 02: Data Collection Techniques Module 03: Case Study: Market Research in Action Module 04: Data Analysis and Interpretation Module 05: Consumer Behaviour and Market Segmentation Module 06: Reporting and Presenting Research Findings (See full curriculum) Who is this course for? Individuals seeking to improve their market research skills. Professionals aiming to enhance their strategic decision-making abilities. Beginners with an interest in understanding market dynamics. Those working in marketing, sales, or business strategy roles. Career Path: Market Research Analyst Marketing Manager Business Development Specialist Consumer Insights Analyst Data Analyst