Learn how to take blood ... train as a Phlebotomist Nationally Recognised Qualification No previous experience or qualifications needed OCN Accredited - Level 3 (advanced) CPD Accredited (The CPD Certification Service) Covers all steps up to live blood draw Practise on artificial arm and fake blood! Basic understanding of English language required OPEN TO ALL APPLICANTS
Overview This course is designed to give me comprehensive knowledge of the credit control process. This comprehensive and practical course concentrates on the credit control process and effective credit management assessing the risk and the process of credit management. It will enable delegates to get complete pictures and improve their skills at recognizing the warning signs through the use of exercises, discussions, and case studies.
Overview This course can offer you a transparent understanding of the credit management method and increase your confidence when handling credit management matters. This course will equip delegates with a range of enhanced communication skills to enable them to effectively collect debt by phone. These skills can be used to make sure that they are not only more effective at collecting money from customers but also maintain positive working relationships.
NATIONALLY RECOGNISED AND ACCREDITED FORENSIC SCIENCE COURSE Level Three (advanced), awarding 3 credits. DUAL ACCREDITATION: Awarding Body: Open College Network (OCN Credit4Learning) Awarding Body: CPD (21 CPD Points) A modular "hybrid" forensic science course - eLearning (online) theory and one full day classroom based practical training (Crime Scene Investigations). The practical day covers a wide range of CSI techniques with "hands-on" practical training. On completion awards an OCN Nationally Recognised and Accredited Certificate in Forensic Science. This course is additionally CPD Accredited and also awards 21 CPD points on completion. PART 1 - THEORY Complete this part of your course online (eLearning Course) in the comfort of your own home or workplace. Please allow approx. 6-8 hours to complete the elearning modules. You do not need to complete Part 1 in one single "sitting” and can log on/off as many times as you wish and when convenient to you. You must complete both parts 1 and 2 to successfully pass this course. PART 2 - CLASSROOM Attend your forensic science practical day in the classroom, covering a number of key CSI investigative processes and procedures. You will develop your crime scene investigator skills with "hands-on" training in a classroom environment at the training location you have selected. Please note that we will provide protective clothing (disposable aprons), goggles and gloves. As you will be participating in a range of forensic activities we would suggest you wear easy clothing, short-sleeved top and closed-toe shoes. You can complete Part 1 before or after comleting Part 2. DOWNLOAD A COURSE ITINERARY HERE Course Itinerary M01 - Overview and Historical Background: A look at definitions, historical perspective highlighting major forensic advancements covering since early times, the beginning of modern forensics including the advent of fingerprinting, toxicology and DNA, and how DNA solved the first case (a double murder). Understanding the services of Forensic Labs and the major disciplines. M02 - Observational Skills Crime Scene Investigation & Recording Examination of the crime scene, photography, videography, sketch recording principles, using a CAD package. M03 - Forensic Pathology Understanding the job role, working within hospitals, mortuaries, the pathological processes and manner of death. M04 - Forensic Anthropology How does forensic anthropology help forensic scientists? Using physical markers present on a skeleton to determine age, sex, stature, and race. Bone anatomy and stages of development from foetal to elderly individual. Differentiating male and female: skull, pelvis, femur and humerus. M05 - Forensic Entomology How entomologists determine time of death as well as advanced investigations involving abuse and neglect. The life cycle of the blowfly and environmental influences. Using insect gut DNA to help solve crimes. CS01 - Case Study - Forensic Entomology - The Jigsaw Murders M06 - Forensic Serology Understanding presumptive tests and confirmatory tests. Tests in detail - processes and methods with options for: Blood, Saliva, Semen, Urine. M07 - Using the Microscope Correct procedures for using the light microscope. A look at the electron microscope and scanning probe microscope and their applications in forensic science. Detailed process guide including mounting slides.
Platelet-rich Plasma (PRP) treatments Nationally Recognised Qualification No previous experience or qualifications needed Open College Network Accreditation Level 4 (as required for minimally invasive procedures) Covers standards set by HEE Employed (salon) or Self-Employed opportunities Basic understanding of English language required OPEN TO ALL APPLICANTS
This is not a single course but a set of menu options from which you can 'pick and mix' to create a draft programme yourself, as a discussion document which we can then fine-tune with you. For a day's training course, simply consider your objectives, select six hours' worth of modules and let us do the fine-tuning so that you get the best possible training result. Consider your objectives carefully for maximum benefit from the course. Is the training for new or experienced credit control staff? Are there specific issues to be addressed within your particular sector (eg, housing, education, utilities, etc)? Do your staff need to know more about the legal issues? Or would a practical demonstration of effective telephone tactics be more useful to them? Menu Rather than a generic course outline, the expert trainer has prepared a training 'menu' from which you can select those topics of most relevance to your organisation. We can then work with you to tailor a programme that will meet your specific objectives. Advanced credit control skills for supervisors - 1â2 day Basic legal overview: do's and don'ts of debt recovery - 2 hours Body language in the credit and debt sphere - 1â2 day County Court suing and enforcement - 1â2 day Credit checking and assessment - 1 hour Customer visits and 'face to face' debt recovery skills - 1â2 day Data Protection Act explained - 1â2 day Dealing with 'Caring Agencies' and third parties - 1 hour Debt counselling skills - 2 hours Elementary credit control skills for new staff - 1â2 day Granting credit and collecting debt in Europe - 1â2 day Identifying debtors by 'type' to handle them accurately - 1 hour Insolvency: Understanding bankruptcy / receivership / administration / winding-up / liquidation / CVAs and IVAs - 2 hours Late Payment of Commercial Debts Interest Act explained - 2 hours Liaison with sales and other departments for maximum credit effectiveness - 1 hour Suing in Scottish Courts (Small Claims and Summary Cause) - 1â2 day Telephone techniques for successful debt collection - 11â2 hours Terms and conditions of business with regard to credit and debt - 2 hours Tracing 'gone away' debtors (both corporate and individual) - 11â2 hours What to do if you/your organisation are sued - 1â2 day Other topics you might wish to consider could include: Assessment of new customers as debtor risks Attachment of Earnings Orders Bailiffs and how to make them work for you Benefit overpayments and how to recover them Cash flow problems (business) Charging Orders over property/assets Credit policy: how to write one Council and Local Authority debt recovery Consumer Credit Act debt issues Using debt collection agencies Director's or personal guarantees Domestic debt collection by telephone Exports (world-wide) and payment for Emergency debt recovery measures Education Sector debt recovery Forms used in credit control Factoring of sales invoices Finance Sector debt recovery needs Third Party Debt Orders (Enforcement) Government departments (collection from) Harassment (what it is - and what it is not) Health sector debt recovery skills Hardship (members of the public) Insolvency and the Insolvency Act In-house collection agency (how to set up) Instalments: getting offers which are kept Judgment (explanation of types) Keeping customers while collecting the debt Late payment penalties and sanctions Letter writing for debt recovery Major companies as debtors Members of the public as debtors Monitoring of major debtors and risks Negotiation skills for debt recovery Old debts and how to collect them Out of hours telephone calls and visits Office of Fair Trading and collections Oral Examination (Enforcement) Pro-active telephone collection Parents of young debtors Partnerships as debtors Positive language in debt recovery Pre-litigation checking skills Power listening skills Questions to solicit information Retention of title and 'Romalpa' clauses Sale of Goods Act explained Salesmen and debt recovery Sheriffs to enforce your judgment Students as debtors Statutory demands for payment Small companies (collection from) Sundry debts (collection of) Terms and Conditions of Contract Tracing 'gone away' debtors The telephone bureau and credit control Taking away reasons not to pay Train the trainer skills Utility collection needs Visits for collection and recovery Warrant of execution (enforcement)
Overview Objectives Understand the fundamental concepts of credit risk Evaluate and understand internal and external credit ratings Understand value at risk (VaR) and its use in measuring credit risk Explain the counterparty risk for derivatives, particularly over-the-counter derivatives Describe different credit risk models according to the recommendations of the Basel Committee
Overview This training course will give participants a developed knowledge of credit analysis. Through a mix of lectures and interactive case studies, participants will be able to perform detailed credit analysis, including analysing market and environment, computing key financial ratios, interpreting cash flows and analysing financing needs. Key Topics Financial needs and the business operating cycle Review of financial statements Financial ratio analysis Corporate cash flow analysis Cash flow projections for debt service Key lending policy guidelines
Overview The credit Risk Assessment course gives participants a comprehensive overview of the key concepts and methodologies in understanding the drivers of credit risk, modelling tools used for the measurement of credit risk, and current best practices in credit risk management techniques. The course focuses on the actual practice of credit risk assessment within financial institutions as well as on the quantitative and methodological tools and procedures that are at the cutting edge of measuring, mitigating and managing credit risk.
It is essential that those charged with responsibility for credit control and debt recovery have a full appreciation of the relevant law: no-one can negotiate effectively to recover a debt if they don't understand the ultimate sanctions they can apply. This programme is designed to give them a practical, up-to-date understanding of the law as it applies to your particular organisation. This course will help ensure that participants: Understand the relevant laws Know how and when to invoke legal processes Avoid legal pitfalls in debt collection negotiations Specific, practical learning points include: Definition of 'harassment' How to set up an in-house collection identity Whether cheques in 'full and final settlement' are binding The best steps to trace a 'gone away'... and many, many more. 1 Data protection and debt recovery There are a whole range of things which can be checked on members of the public and which are not affected by the restraints of the Data Protection Act. These will be explained in simple, clear terms so that staff can use this information immediately. 2 County Court suing The expert trainer will show how to sue for money owed, obtain judgment and commence enforcement action without leaving your desk. This module is aimed at showing how to make the Courts work for you instead of the other way around! 3 Enforcement of judgments There are many people who have a County Court Judgment (CCJ) against their debtor but who still remain unpaid. This session explains each of the enforcement methods and how to use them to best effect. Enforcement methods covered include: Warrant of Execution Using the sheriff (now known as High Court Enforcement Officers) Attachment of earnings Third Party Debt Orders Charging Orders (over property and goods) Winding-up companies and making individuals bankrupt 4 Office of Fair Trading rules on debt recovery Surprisingly few people are aware of the Office of Fair Trading rules on debt recovery and many of those that do know think they don't apply to them - but they do. Make sure you know what you need to! 5 New methods to trace elusive, absentee and 'gone away' debtors Why write the money off when you can trace the debtor and collect the money you are owed? 6 Credit checking of new and existing customers It makes sense to credit check would-be, new and existing customers to evaluate the likelihood of payment delays or perhaps not being paid at all. This session shows a range of credit checking steps, many of which can be done completely free of charge, including a sample credit application/ account opening form. 7 Late Payment of Commercial Debts Regulations Do your staff understand this legislation and how to use it to make people pay quicker than ever before? The trainer shows how. 8 The Enterprise Act The Enterprise Act made some startling changes to corporate and personal insolvency. What are the implications for credit control and debt recovery within your organisation?