3429 Credit courses

Description: Level 3 Conflict Management Training equips participants with the skills and qualifications to deliver scenario-based conflict management training. Candidates gain insight into conflict dynamics, learning to de-escalate confrontations effectively while maintaining composure. Course Overview: Participants delve into conflict background, triggers, and stages of escalation. Key skills include maintaining composure, managing language and body cues, and addressing angry customer behaviour. Course content covers conflict response strategies, communication techniques, and problem-solving approaches. Key Learning Outcomes: Identify components of confrontations and conflict escalation stages Recognize signs of conflict and aggression, maintaining composure in responses Manage language, body cues, and emotions effectively during conflicts Employ skills to de-escalate angry customer behaviour and handle abusive situations Course Content Highlights: Understanding conflict triggers and customer needs Recognizing signs of aggression and escalating anger Managing language, body cues, and emotional responses Structuring conversations and calming situations effectively Handling unpredictability and abusive behaviour Designing and delivering conflict management scenarios for training purposes Assessment: Course assessment involves portfolio submission. No formal examination is required. Course Fee: Enroll in the Level 3 Conflict Management course for £319.99, covering all costs. Corporate or Group Booking: Special discounts are available for corporate or group bookings. Arrange training sessions at your location by contacting us. How to Book: Book online via PayPal, debit/credit card, invoice, or bank transfer. Alternatively, visit our office or contact us by phone for assistance. Instant booking confirmation will be provided via email. Assistance Needed? For inquiries or assistance, contact our dedicated team via phone or email. We're here to support you throughout your learning journey. Contact us today for guidance and assistance.

Course Description: Unlock new career opportunities with our Level 4 Award, previously known as the V1 Award in Internal Quality Assurance of Assessment Processes and Practice (IQA). This course, totalling 12 credits and 90 guided learning hours, is tailored for individuals aspiring to excel in internal quality assurance roles across various sectors. Course Overview: Designed for those entering the field of internal quality assurance or seeking to enhance their knowledge, this qualification comprises 2 mandatory units. It's not limited to the training industry; internal quality assurance is applicable in any workplace, ensuring adherence to procedures and best practices. Entry Requirements: Candidates must possess good literacy and numeracy skills. Completing the Level 3 Award in Assessing Vocationally Related Achievement (Assessors Award) is strongly recommended. Additionally, candidates must demonstrate competency through workplace assessment and have at least 2 candidates to assess as part of the training. Course Content: Unit 1: Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice: This knowledge-only award is ideal for beginners in internal quality assurance or those needing foundational knowledge. Unit 2: Award in the Internal Quality Assurance of Assessment Processes and Practice: Designed for practitioners conducting internal quality assurance within a centre/organization, this unit focuses on sample planning, monitoring, and advising assessors. Corporate or Group Booking: We offer special discounts for corporate or group bookings, providing customized training solutions at your location. Contact us to arrange your corporate or group booking. Course Fee: Online/Distance Learning: £429.99 Live Zoom Classroom-based Course: £549.99 (All inclusive, no hidden charges) How to Enroll: Enrol conveniently online via PayPal, debit/credit card, invoice, or bank transfer. Alternatively, visit our office or contact us by phone to book your spot. Booking confirmation will be emailed instantly upon completion. Need Assistance? Our dedicated team is available via phone at 02039955591 or email at contact@canarywharfacademy.co.uk for any inquiries or assistance. We're here to support you throughout your learning journey. Contact us today to take the next step toward becoming a qualified Internal Quality Assurer.

Course Description: Prepare for your PCO (Private Hire Driver) licence application with our comprehensive B1 English and Safety, Equality, and Regulatory Understanding (SERU) training. This course is essential for meeting the English language and regulatory requirements of Transport for London (TfL). Module Covered: Our training covers the following modules: Writing Reading Listening Speaking TfL Requirements: Transport for London mandates that all new PCO licence applicants and existing drivers renewing their licence must demonstrate B1 English language proficiency. Additionally, candidates must understand safety, equality, and regulatory matters (SERU). Training Details: Fees: Our special price is £150, covering all costs with no hidden charges. Secure your spot with a £50 deposit, and pay the remaining £100 on the training day. Duration: We offer weekday and weekend training sessions across Greater London. The training typically spans one day, with additional sessions available upon request. Group discounts are available, and you can choose your preferred dates. How to Book: Book your course conveniently through various methods: Online: Use PayPal, debit/credit card Offline: Invoice, bank transfer Contact us: Call our dedicated team or visit our office for assistance. Booking confirmation will be promptly emailed to you. Assistance Available: For any queries or assistance, don't hesitate to contact our friendly staff via phone or email. We're here to support you throughout your training journey. Contact us today for guidance and assistance.

This qualification is designed for those learners wishing to become a paediatric first aider in the workplace with a responsibility for the welfare of infants and children. Learners gaining this qualification will know that first aid is the responsibility of everyone involved in the working environment. Topics within this qualification meet the requirements for Paediatric first aid outlined in the Early Years Foundation Stage 2014 as being important to maintaining safe and effective practice when providing treatment of injuries and ill health of infants and children who are under the care of trained personnel. How long will it take me to achieve this qualification? This is a 3 credit qualification, with a guided learning hour’s value of 22 and it has a minimum contact time of 12 hours, which is typically delivered via a 2 day course. How is the qualification assessed? Learners must undertake a practical assessment of their competence along with a short open response knowledge assessment, where learners are required to provide a short response to a prescribed series of questions. What next? This qualification lasts for a period of 3 years, after which point learners will need to retake the course. In addition to this, it is also recommended that learners refresh their knowledge annually.   Cost – £99.00 per delegate (including refreshments, certificates and workbooks) Get in touch via the contact us page for up and coming dates. Why not use your place of work and let us take the burden of travelling away from you.

Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. Course Category Team Building and Leadership Visioning and Problem Solving Strategic Work Early Years Description “The leaders who work most effectively, it seems to me, never say ‘I’. And that’s not because they have trained themselves not to say ‘I’. They don’t think ‘I’. They think ‘we’; they think ‘team’. They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit…. This is what creates trust, what enables you to get the task done.”PETER DRUCKER. Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. With these new skills you will also increase your abilities in co-operative partnerships and network building. Communication is at the core of what you do; it’s how we influence people. We use it for persuading others, creating alliances, gaining support, motivating others and teaching. Being good at communicating with others will allow you to influence them and this in turn will make you more effective whilst making your job easier. A lot of our time at work consists of acting, taking or giving instructions. Past research shows that lack of good communication at the work place is not uncommon. This has a high cost including tension amongst staff and lower trust levels and effectiveness. Problems can be caused when communication problems result in instructions being misinterpreted. A simple discussion can be turned into a conflict just by poor communication. What communication skills are needed in the 21st century for the most effective leaders and managers of schools, colleges and early years settings? Would the following qualities make sense to you in describing your communication with staff, parents and your wider community? a high concern for both people and outcomes a style motivated by relationship building the flexibility to change leadership styles depending on the challenge the ability to follow as well as lead a team leadership style< able to communicate and engage the emotional support of staff quiet leadership with restraint, modesty and tenacity Perhaps you would add to or challenge this list of attributes? How do you deal with ‘yes buts’ and those who don’t do what you ask them to do? How do you motivate? How do you encourage? During this training we will explore your communication in a range of challenging situations and build consensus around desirable communication skills. Testimonials Be the first to comment on this training… Learning Objectives To explore effective communication skills for leaders and managers Self reflection and feedback opportunities To develop and extend your repertoire of communication skills Deepen your understanding of team members who don’t do what you ask and expect them to do Who Is It For? Leaders and managers of schools, colleges and early years settings Course Content Exploration of typical challenging situations- skill practice Building Shared Vision for communication Opportunities to develop and extend your communication skills for leadership in a safe environment

Paint Some Pottery With Your Friends! These adult-only painting sessions run every month 6.30-9. 30pm. Pay for your chosen seat/table inc studio fee, welcome drink, half a large pizza, salad and coleslaw, dessert, coffee & mints. Select an item of pottery to paint on the night (sold seperately) and enjoy your evening. Our studio team will be on hand to offer advice, tips and suggestions on techniques that may help you where you want it. These evenings are relaxed and friendly and the ideal opportunity to have some fun in a creative atmosphere! 😁 Please note once painted your pottery will be glazed & fired and ready for collection 7-10 days later. You are welcome to BYOB on the night (glasses and ice provided at no extra charge). If you have a big appetite & would like a full Pizza please add this on at checkout. Menu will be sent with Pizza & Dessert choices once booked. The Pizza's are from Monte Cristo, a local restaurant. Bookings Cancellations Policy Unfortunately we are not able to offer refunds for events cancelled. If you wish to cancel with min 7 days notice we can offer you a credit to a future pottery & Pizza event subject to availability.

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