3815 Counselling courses

Join us for a transformative examination of nurturing compassion inside with our 'MBCT based Self-Compassion Development' course, and set off on a soul-enriching journey. In a mere whisper, our course begins with the gentle embrace of 'Common Humanity' in Section 01. Navigate through the introspective labyrinth of self-treatment, forgiveness, and the Sedona Method. Unveil the profound wisdom of 'I am OK, You're OK' and the art of releasing resistance, with each lesson gently urging you to be patient and tender with yourself. Section 01 culminates in the profound understanding of suffering and the essence of taking care of your inner being. As you gracefully transition into Section 02 on mindfulness, immerse yourself in practices like Cognitive Defusion, Self as Context, Anapana Meditation, and Metta Bhavana Meditation. This course isn't just a guide; it's a poetic odyssey towards self-compassion and mindfulness, inviting you to discover the beauty of your own existence. Learning Outcomes Embrace the concept of 'Common Humanity' and its transformative impact on self-compassion. Cultivate forgiveness and explore the liberating power of the Sedona Method. Internalize the philosophy of 'I am OK, You're OK' for enhanced emotional well-being. Develop resilience by letting go of resistance and practicing patience with oneself. Master mindfulness through techniques like Cognitive Defusion, Self as Context, Anapana Meditation, and Metta Bhavana Meditation. Why choose this MBCT based Self-Compassion Development course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this MBCT based Self-Compassion Development course for? Individuals seeking a profound journey towards self-compassion and mindfulness. Anyone interested in overcoming self-critical thoughts and fostering a positive self-view. Mental health enthusiasts eager to integrate mindfulness practices into their daily lives. Individuals navigating life changes and seeking resilience through self-love. Those on a personal growth journey, open to exploring the transformative power of compassion. Career path Mindfulness Coach: £25,000 - £40,000 Wellness Consultant: £30,000 - £45,000 Holistic Therapist: £28,000 - £50,000 Life Coach: £30,000 - £60,000 Mental Health Educator: £25,000 - £45,000 Personal Development Speaker: £35,000 - £60,000 Prerequisites This MBCT based Self Compassion Development does not require you to have any prior qualifications or experience. You can just enrol and start learning.This MBCT based Self Compassion Development was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Common Humanity Introduction 00:04:00 Overview 00:03:00 How you treat yourself 00:08:00 Mistakes, Forgiveness & Sedona Method 00:11:00 I am OK, You're OK 00:13:00 Letting go of resistance 00:16:00 Be patient with yourself 00:15:00 Taking care of yourself 00:03:00 Understanding Suffering 00:11:00 Section 02: Mindfulness Section Introduction 00:01:00 Cognitive Defusion 00:11:00 Self as Context 00:14:00 Anapana Meditation of Mindfulness 00:05:00 Metta Bhavana Meditation 00:04:00 Conclusion 00:01:00

Overview Learn about Occupational Therapy from industry experts and boost your professional skill. This Occupational Therapy course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Occupational Therapy. You'll also gain the skills of Occupational Therapy to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Occupational Therapy professionals and gain first-hand experience of Occupational Therapy problem-solving. The Occupational Therapy  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Occupational Therapy, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Occupational Therapy will provide you with the latest information and updates of Occupational Therapy. It will keep you one step ahead of others and increase your chances of growth. Please note that completing this online program does not qualify you to work as a licensed Occupational Therapist. Please contact with the HCPC or the RCOT if you are looking for a course that meets the guideline of HCPC. Why buy this Occupational Therapy? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Occupational Therapy you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Occupational Therapy does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Occupational Therapy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Occupational Therapy is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Occupational Therapy About the Course & Instructor 00:06:00 What is Occupational Therapy? 00:06:00 Knowledge & Skills for Occupational Therapy 00:09:00 Working with Adults 00:07:00 Working with Children 00:06:00 (Basic) Anatomy & Physiology The Structure & the Functions 00:08:00 The Blood & the Immune System 00:07:00 What is 'Brain Injury'? 00:07:00 Developmental Disorders & Conditions 00:07:00 Physical Disabilities 00:07:00 Creative & Management Skills The Use of Creative Activities 00:08:00 Management & Leadership Skills 00:06:00 Building Confidence & Self-Esteem 00:05:00 Dealing with Depression 00:08:00 Career Growth in Occupational Therapy Professional Development 00:05:00 Personal & Academic Development 00:05:00 Alternative Career Options 00:09:00 Individual (Client's) Development A Theory of Human Need for Occupation 00:07:00 Occupations for Health & Wellbeing 00:04:00 Coping Strategies (stress) 00:10:00 Maslow's Hierarchy of Needs 00:05:00 Thank You & Good Bye! 00:04:00 Mock Exam Mock Exam - Occupational Therapy 00:20:00 Final Exam Final Exam - Occupational Therapy 00:20:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Asperger Awareness Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Asperger Awareness Diploma Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Asperger Awareness Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Asperger Awareness Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Asperger Awareness Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Asperger Awareness Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Asperger Awareness Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Asperger Awareness Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Asperger Awareness Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Asperger Awareness Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Asperger Awareness Diploma Introduction to Asperger Syndrome 00:16:00 Characteristics of Asperger Syndrome 00:23:00 Other Considerations for Dealing with Autistic Individuals 00:16:00 The Effects of Asperger's Syndrome 00:16:00 Treatment of Asperger's Syndrome 00:19:00 Assignment Assignment - Asperger Awareness Diploma 00:00:00

Embark on a transformative journey with 'Training on Professional Massage or Bodywork Business.' This comprehensive course is designed to propel you into the world of massage and bodywork with entrepreneurial finesse. Picture yourself not just as a therapist, but as a successful business owner. The course starts with the basics, preparing you to welcome clients confidently. You'll learn the essentials of appointment scheduling, a fundamental aspect of client management. Imagine creating a welcoming home studio, where your clients experience tranquility and healing under your expert care. As the course progresses, it delves into effective strategies to establish an online presence, a critical step in today's digital world. Learn the secrets of retaining clients and how to use free and affordable advertising methods to expand your reach. The curriculum also covers the practicalities of financial transactions, including taking credit card payments, and explores the expanding niches of mobile and couples massage. This course is not just about mastering massage techniques; it's about mastering the art of running a successful, client-focused business. Learning Outcomes Master the fundamentals of setting up and managing a professional massage or bodywork business. Develop skills in scheduling appointments and managing a home studio for optimal client experience. Learn strategies for establishing a strong online presence and effective client retention. Acquire knowledge of cost-effective advertising methods and financial transaction handling. Understand the intricacies of mobile and couples massage as expanding business opportunities. Why choose this Training on Professional Massage or Bodywork Business course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Training on Professional Massage or Bodywork Business course for? Aspiring massage therapists planning to start their own business. Experienced massage professionals aiming to enhance their business skills. Entrepreneurs in the wellness industry seeking to diversify into massage or bodywork. Individuals interested in mobile massage services and couples massage techniques. Massage therapy students wanting to learn business aspects of the profession. Career path Massage Therapist - £19,000 to £30,000 Wellness Entrepreneur - £25,000 to £40,000 Home Studio Owner - £20,000 to £35,000 Mobile Massage Therapist - £18,000 to £28,000 Couples Massage Specialist - £22,000 to £32,000 Spa Manager - £24,000 to £38,000 Prerequisites This Training on Professional Massage or Bodywork Business does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Training on Professional Massage or Bodywork Business was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Course Overview 00:04:00 Before Taking Clients Secure Your Business Licence and Insurance 00:02:00 Scheduling Appointments Offering Multiple Ways to Book Appointments3 00:04:00 Using a Cloud-Based Calendar 00:03:00 Home Studio Clients Receiving Clients in Your Home 00:02:00 Achieving an Online Presence Adding and Claiming Your Business on Google 00:03:00 Conveying Essential Information on Your Homepage 00:03:00 Client Retention Client Retention Strategies 00:04:00 Free and Affordable Advertising Free and Affordable Advertising Strategies 00:04:00 Taking Credit Card Payments Using the Square Reader 00:04:00 Mobile Massage Massage at Accounting Firms 00:02:00 Massage in Hotels 00:02:00 Couples Massage Offer Couples Massage without Renting or Buying a Larger Space3 00:02:00

Embark on a Compassionate Journey: Community Care Worker Course Step into the world of Community Care with our comprehensive course designed to equip you with the knowledge and skills needed to make a meaningful impact. In the module 'Introduction to Mental Health,' we set the stage for understanding the intricacies of mental health, providing a foundational understanding that forms the bedrock of community care. As you delve deeper into modules such as 'Childhood and Adolescent Psychiatric Disorders' and 'Stress and Anxiety Disorders,' you'll gain insights into the diverse challenges individuals face, laying the groundwork for empathetic and effective care. Learning Outcomes Develop a nuanced understanding of mental health and its various dimensions. Acquire the skills to support individuals dealing with childhood and adolescent psychiatric disorders. Recognize and address stress, anxiety, and mood disorders with sensitivity and expertise. Navigate complexities surrounding schizophrenia, personality disorders, and eating & sleeping disorders. Gain insights into the role of medication, therapy, and the legal frameworks in mental health treatment. Why choose this Community Care Worker course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Community Care Worker course for? Individuals passionate about making a positive impact on mental health in their community. Aspiring mental health support workers seeking foundational knowledge. Students pursuing studies in psychology, social work, or related fields. Healthcare professionals expanding their expertise into mental health care. Anyone eager to contribute to community well-being through mental health support. Career path Community Care Worker: £20,000 - £28,000 Mental Health Support Worker: £18,000 - £25,000 Psychiatric Care Assistant: £22,000 - £30,000 Community Mental Health Officer: £25,000 - £32,000 Social Services Advocate: £20,000 - £28,000 Mental Health Outreach Coordinator: £28,000 - £35,000 Prerequisites This Community Care Worker does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Community Care Worker was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Community Care Worker Introduction to Mental Health 00:19:00 Overview of Mental Health Support Worker 00:14:00 Childhood and Adolescent Psychiatric Disorders 00:24:00 Stress and Anxiety Disorders 00:31:00 Schizophrenia 00:25:00 Personality Disorders 00:41:00 Mood Disorders 00:21:00 Eating & Sleeping Disorders 00:43:00 Self-Harm and Suicide 00:19:00 Medication and Therapy in the Treatment of Mental Illness 00:31:00 Mental Health Legislation and Services 00:27:00 Community Mental Health Teams (CMHTs) 00:17:00 The Participation of The Service User 00:19:00

Are you looking to enhance your Assertiveness Skills? If yes, then you have come to the right place. Our comprehensive course on Assertiveness Skills will assist you in producing the best possible outcome by mastering the Assertiveness Skills. The Assertiveness Skills course is for those who want to be successful. In the Assertiveness Skills course, you will learn the essential knowledge needed to become well versed in Assertiveness Skills. Our Assertiveness Skills course starts with the basics of Assertiveness Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Assertiveness Skills course is intuitive and easy to understand. Why would you choose the Assertiveness Skills course from Compliance Central: Lifetime access to Assertiveness Skills course materials Full tutor support is available from Monday to Friday with the Assertiveness Skills course Learn Assertiveness Skills at your own pace from the comfort of your home Gain a complete understanding of Assertiveness Skills course Accessible, informative Assertiveness Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Assertiveness Skills Study Assertiveness Skills in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Assertiveness Skills Course Assertiveness Skills Curriculum Breakdown of the Assertiveness Skills Course Unit 01: Overview of Assertiveness and Assertive Communication Unit 02: Introduction to Assertiveness and Assertive Communication Skills Unit 03: What assertiveness Is and Is Not Unit 04: Understanding Your Assertiveness and Communication Style Unit 05: How to Communicate Assertively Unit 06: Powerful Assertiveness Techniques Unit 07: Replacing Unhelpful Beliefs with Powerful Assertiveness Ones Unit 08: Challenging Your Assertiveness Unit 09: Assertiveness and You CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Assertiveness Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Assertiveness Skills. It is also great for professionals who are already working in Assertiveness Skills and want to get promoted at work. Requirements To enrol in this Assertiveness Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path The Assertiveness Skills course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Assertiveness Skills. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Stress Management Awareness Program Course is essential in today's world where stress has become pervasive. Learning effective stress management techniques is crucial not only for maintaining mental and physical well-being but also for enhancing productivity in both personal and professional spheres. By mastering stress management, you gain invaluable skills that can significantly impact your daily life and career prospects. Employers in the UK increasingly value candidates who possess these skills, as evidenced by the growing demand for stress management training in job listings. Individuals trained in stress management can expect competitive salaries, reflecting the high demand for such expertise. This Stress Management Awareness Program course equips you with a comprehensive understanding of stress fundamentals, causes, coping mechanisms, and therapeutic approaches, preparing you to lead a balanced, stress-free life while also improving your employability in various sectors where stress management is paramount. In an environment where stress-related issues are on the rise, acquiring these skills ensures you stay ahead in a challenging job market, with opportunities for career growth and advancement. Key Features: CPD Certified Stress Management Course Free Certificate from Reed CIQ Approved Stress Management Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Stress Fundamentals: An Overview Module 02: Stress Causes in Work and Daily Life Module 03: Reactions and Coping Mechanisms for Stress Module 04: Cognitive Behavioural Therapy (CBT) Approaches Module 05: Strategies in Physical Therapy for Stress Management Module 06: Emotional Therapy Techniques for Stress Relief Module 07: Practical Recommendations for a Stress-Free Lifestyle Learning Outcomes: Identify stress fundamentals, grasping the overall impact on personal well-being. Analyze causes of stress in both work and daily life contexts. Implement effective reactions and coping mechanisms to manage stress proactively. Apply Cognitive Behavioural Therapy (CBT) approaches for stress reduction strategies. Utilize physical therapy strategies to effectively manage and alleviate stress. Apply emotional therapy techniques for comprehensive stress relief and well-being. CPD 10 CPD hours / points Accredited by CPD Quality Standards Stress Management Awareness Program 1:41:54 1: Module 01: Stress Fundamentals: An Overview Preview 11:08 2: Module 02: Stress Causes in Work and Daily Life 16:00 3: Module 03: Reactions and Coping Mechanisms for Stress 14:22 4: Module 04: Cognitive Behavioural Therapy (CBT) Approaches 13:09 5: Module 05: Strategies in Physical Therapy for Stress Management 14:29 6: Module 06: Emotional Therapy Techniques for Stress Relief 14:56 7: Module 07: Practical Recommendations for a Stress-Free Lifestyle 16:50 8: CPD Certificate - Free 01:00 Who is this course for? This Stress Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Stress Management. Moreover, this course is ideal for: Individuals seeking practical strategies for managing stress in daily life. Employees striving to enhance stress management skills in the workplace. Students navigating academic pressures and looking for effective coping mechanisms. Health and wellness enthusiasts committed to maintaining a balanced, stress-free lifestyle. Anyone interested in understanding and proactively managing stress for personal growth. Requirements There are no requirements needed to enrol into this Stress Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Stress Management course. Career path After finishing this Stress Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Stress Management are: Mental Health Nurse - £24K to 40K/year. Occupational Therapist - £25K to 35K/year. Wellness Coach - £20K to 50K/year. Physiotherapist - £25K to 35K/year. Counsellor - £22K to 40K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Take on a transformative journey towards a more mindful and purposeful life. Discover the profound principles of Acceptance and Commitment Therapy (ACT) that transcend conventional approaches. Unearth the secrets of psychological flexibility, equipping yourself with invaluable tools to navigate life's challenges. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Explore the intricacies of human suffering and unveil the art of embracing it. Elevate your mental well-being through the application of ACT's powerful processes. Immerse yourself in practical exercises designed for daily integration, fostering enduring change. Embrace a holistic approach to mental health management, unlocking a realm of possibilities. Experience the synergy of theory and application, cultivating a resilient and agile mindset. Join us on this empowering expedition towards mindful living with ACT, where each revelation is a step closer to your authentic self. Course Curriculum Module 1: Understanding Acceptance and Commitment Therapy (ACT) Module 2: The Six Core Processes of ACT Module 3: Dilemma of Human Suffering Module 4: Developing Psychological Flexibility Module 5: ACT for Managing Mental Health Module 6: ACT-Based Exercises for Daily Practice Learning Outcomes: Master the essence of Acceptance and Commitment Therapy principles effortlessly. Navigate the six core processes of ACT with confidence and precision. Grasp the profound nature of the human suffering dilemma. Cultivate unwavering psychological flexibility for enhanced resilience in life. Apply ACT strategies effectively for managing and optimizing mental health. Engage in daily ACT-based exercises, fostering a mindful and purposeful existence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mindful Living with Acceptance and Commitment Therapy (ACT) 26:02 1: Module 1: Understanding Acceptance and Commitment Therapy (ACT) 03:17 2: Module 2: The Six Core Processes of ACT 04:03 3: Module 3: Dilemma of Human Suffering 04:43 4: Module 4: Developing Psychological Flexibility 03:37 5: Module 5: ACT for Managing Mental Health 04:19 6: Module 6: ACT-Based Exercises for Daily Practice 05:03 7: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking transformative personal growth and enhanced self-awareness. Professionals in mental health, psychology, or counseling keen on expanding their methodologies. Anyone passionate about cultivating a resilient mindset and embracing life's challenges. Those eager to integrate mindfulness into their daily routines for holistic well-being. Individuals committed to fostering a purposeful life and making lasting positive changes. Career path Mindfulness Coach Mental Health Counselor Psychiatric Rehabilitation Worker Behavioural Therapist Wellness Programme Coordinator Life Coach Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.