182 Counselling courses in Borrowstounness

This is not a single course but a set of menu options from which you can 'pick and mix' to create a draft programme yourself, as a discussion document which we can then fine-tune with you. For a day's training course, simply consider your objectives, select six hours' worth of modules and let us do the fine-tuning so that you get the best possible training result. Consider your objectives carefully for maximum benefit from the course. Is the training for new or experienced credit control staff? Are there specific issues to be addressed within your particular sector (eg, housing, education, utilities, etc)? Do your staff need to know more about the legal issues? Or would a practical demonstration of effective telephone tactics be more useful to them? Menu Rather than a generic course outline, the expert trainer has prepared a training 'menu' from which you can select those topics of most relevance to your organisation. We can then work with you to tailor a programme that will meet your specific objectives. Advanced credit control skills for supervisors - 1⁄2 day Basic legal overview: do's and don'ts of debt recovery - 2 hours Body language in the credit and debt sphere - 1⁄2 day County Court suing and enforcement - 1⁄2 day Credit checking and assessment - 1 hour Customer visits and 'face to face' debt recovery skills - 1⁄2 day Data Protection Act explained - 1⁄2 day Dealing with 'Caring Agencies' and third parties - 1 hour Debt counselling skills - 2 hours Elementary credit control skills for new staff - 1⁄2 day Granting credit and collecting debt in Europe - 1⁄2 day Identifying debtors by 'type' to handle them accurately - 1 hour Insolvency: Understanding bankruptcy / receivership / administration / winding-up / liquidation / CVAs and IVAs - 2 hours Late Payment of Commercial Debts Interest Act explained - 2 hours Liaison with sales and other departments for maximum credit effectiveness - 1 hour Suing in Scottish Courts (Small Claims and Summary Cause) - 1⁄2 day Telephone techniques for successful debt collection - 11⁄2 hours Terms and conditions of business with regard to credit and debt - 2 hours Tracing 'gone away' debtors (both corporate and individual) - 11⁄2 hours What to do if you/your organisation are sued - 1⁄2 day Other topics you might wish to consider could include: Assessment of new customers as debtor risks Attachment of Earnings Orders Bailiffs and how to make them work for you Benefit overpayments and how to recover them Cash flow problems (business) Charging Orders over property/assets Credit policy: how to write one Council and Local Authority debt recovery Consumer Credit Act debt issues Using debt collection agencies Director's or personal guarantees Domestic debt collection by telephone Exports (world-wide) and payment for Emergency debt recovery measures Education Sector debt recovery Forms used in credit control Factoring of sales invoices Finance Sector debt recovery needs Third Party Debt Orders (Enforcement) Government departments (collection from) Harassment (what it is - and what it is not) Health sector debt recovery skills Hardship (members of the public) Insolvency and the Insolvency Act In-house collection agency (how to set up) Instalments: getting offers which are kept Judgment (explanation of types) Keeping customers while collecting the debt Late payment penalties and sanctions Letter writing for debt recovery Major companies as debtors Members of the public as debtors Monitoring of major debtors and risks Negotiation skills for debt recovery Old debts and how to collect them Out of hours telephone calls and visits Office of Fair Trading and collections Oral Examination (Enforcement) Pro-active telephone collection Parents of young debtors Partnerships as debtors Positive language in debt recovery Pre-litigation checking skills Power listening skills Questions to solicit information Retention of title and 'Romalpa' clauses Sale of Goods Act explained Salesmen and debt recovery Sheriffs to enforce your judgment Students as debtors Statutory demands for payment Small companies (collection from) Sundry debts (collection of) Terms and Conditions of Contract Tracing 'gone away' debtors The telephone bureau and credit control Taking away reasons not to pay Train the trainer skills Utility collection needs Visits for collection and recovery Warrant of execution (enforcement)

Are you looking for something that will help you understand yourself and how to interact with others more effectively? Would you like something that uses a simple four colour model to quickly allow you to understand your personality type and how you can use this knowledge to enhance your relationships and reach your goals, whatever they are? We think that Insights Discovery might be just the thing for you! What's even better is that our Discovery bundle includes both a copy of your unique profile and a 90 minute personal session with our executive coach, Cami Rose, to chat it all through and set you up for success using your new knowledge for the future. Just request a session and we'll be in touch with the link that will allow you to complete the Insights evaluator and arrange your personal coaching session at a time to suit you. Want Discovery for your team? We can do that too. Leave us your name and details and we'll be in touch to chat through your needs and objectives.

A four-hour workshop for Neurodiverse individuals and those who recognise some traits in themselves.

Assessing past relationships V.i.p treatment Helping you get dates Coaching and guidance Assess problem areas Personal trainer Makeover Celebrity Dentist Help to find ideal matches Sessions 45 mins 3 times a week 2 months package Dating advice for singles https://relationshipsmdd.com/product/i-want-to-get-married-but-i-cant-find-someone/

Personalised poems made for your loved ones Give us the topic (I love you, I want you back, Happy Birthday) or one thing about them The person’s likes The person’s name and we will make a bespoke poem for you £20 per poem https://relationshipsmdd.com/product/m-d-d-poems-couples/

Workplace Mediation

30 mins session.Talk about your relationship, finding Mr or Mrs Right, single life, loneliness, cheating, better dating skills and relationship issues with your girlfriend or boyfriend, dating or getting to know someone new. Whatever the relationship problem talk to an M.D.D date coach. Use our call a counsellor service now for instant support. Choose a dating coach or counsellor we have a large team of qualified experienced professionals available. Dating advice for singles 30 mins advice on your situation (Couples can call also. The price will remain the same.) https://relationshipsmdd.com/product/m-d-d-quick-chat-telephone-service/

Eliminate bad relationship and dating behaviour Improve confidence Understand people better Effective communication skills training Eliminate regressive dating patterns Address poor dating habits Introspection in your character and behavioural patterns Be a better partner 1 month Course 1 hr once a week Dating advice for singles https://relationshipsmdd.com/product/improve-my-relationship-behaviour-package/

Have your coach support you (7 days a week) every day via phone face to face session once a week? 1 month package Help you through the grieving process Give you support and dating advice Ascertain problem areas Guidance on how to move forward Confidence boosting exercise Reflection on your needs and past mistakes Arrange some dates Dating coaching daily Social changes implemented for you Self-improvement to improve stress and anxiety 7 days a week 1-hour session Via phone/Skype Dating advice for singles https://relationshipsmdd.com/product/i-am-so-lonely-after-my-divorce-package/

Effective Negotiation Skills for Business Success: In-House Training Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do. You will enhance your personal and professional life with powerful new negotiating skills. The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement. What you will Learn At the end of this program, you will be able to: Identify your preferred negotiation style and strategies Examine the Principled Negotiation Model Adapt your negotiation strategy to the progress of the negotiation Experience typical negotiation situations during the life cycle of a project Develop an awareness of your effectiveness during negotiations Improve your negotiation skills Negotiation Model Negotiation defined Negotiation phases Common approaches to negotiating Principled Negotiating Principled negotiation and the four rules Best alternative to a negotiated agreement Project Negotiation Simulation: Part 1 and Part 2 Project Negotiation Simulation: Part 1 Project Negotiation Simulation: Part 2 Negotiating Cases Negotiating cases