4803 Counselling courses delivered Online

***Autism Training & Understanding Challenging Behaviour and Learning Disability Learning - 3-in-1 Combo with Free Certification*** It is estimated that around 700,000 people in the UK have a diagnosis of autism. Autism spectrum disorder affects one in every 100 children in the United Kingdom. As the prevalence of autism continues to rise, it's more important than ever for professionals in the education, healthcare, and social services fields to understand the condition and how to support individuals on the spectrum. 3-in-1 Bundle: Course 01:Understanding Autism Level 3 Course 02: Challenging Behaviour Course 03: Learning Disability Nursing Learning Outcomes By the end of the course, learners will be able to: Understand the causes, effects, symptoms and diagnosis of autism Exhibit in-depth knowledge of ASD. Explain the screening and diagnosis process in detail Determine the basic characteristics of autism Understand the various organisational and ethical considerations when dealing with autistic people. Provide quality care to autistic people and be aware of the available support services. Discover how various types of autism affect brain and social development. Raise awareness in terms of global and the UK context Key Features : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals Self-paced learning accessible via laptop, tablet and smartphone 24/7 Learning assistance and tutor support Discounts on bulk purchases Why Should You Take This Course? How do you know when a person has autism? Both mild and severe symptoms can be displayed, and this course helps you to identify common traits of autism, taking you through the screening and diagnosis process in detail. You will also develop key communication skills that are ideal for those who work in special needs teaching. Through our interactive and engaging curriculum, you will learn about the causes and characteristics of autism, as well as strategies for addressing common challenges faced by individuals with autism, such as social skills, communication, and behaviour and learn how to deal with autistic individuals complying with the National Autistic Society's code of practice. Moreover, you will also deepen your understanding of different diagnosis techniques of autism as well as be able to raise autism awareness in terms of global and the UK context. But that's not all. Our well-curated curriculum will guide you every step of the way. So why wait any longer? Join us on a journey of discovery and unlock the secrets to support individuals on the autism spectrum Course Curriculum Autism Level 3 Module 1: Autism Spectrum Disorder (ASD) Module 2: Learning Difficulties Related to Autism Module 3. Autism Diagnosis Module 4. Cognitive Approaches in Autism Module 5. Dealing with Autistic Individuals Module 6. Other Considerations for Dealing with Autistic Individuals Module 7. Engagement in Autism Awareness Understanding Young People and Challenging Behavior Module 01: Introduction to Challenging Behaviour Module 02: Impact of Behavioural Challenges on Child Development Module 03: Biological Influences and Challenging Behaviour Module 04: Managing Challenging Behaviour Module 05: Responding to Challenging Behaviour Module 06: Responding to Extreme Behaviour Module 07: Behavioural Models for Managing Challenging Behaviour Module 08: Implementing Schoolwide Positive Behaviour Support Learning Disability Nursing Module 01: Learning Disability and Mental Health Module 02: Learning Disability Nursing Module 03: Psychosocial Interventions Module 04: Psychodynamic Approaches Module 05: Learning Disability Nursing Throughout the Lifespan Module 06: Role of the Learning Disability Nurse in Promoting Health and Well-Being Module 07: Care Planning in Mental Health Settings Module 08: Nursing Models and Behavioural Interventions Module 09: The Future of Learning Disability Nursing Module 10: Future Spheres of Practice for Learning Disability Nursing Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? It is useful for learners who provide direct support as well as those who work in or want to work in the following areas: Medical care Social services Autism Day Care and Training Service Education and instruction Support Workers SEN Teaching Assistants Autism Specialists Parents of autistic children Requirements Learners do not require any prior qualifications to enrol on this course. Career path Understanding autism will give you a competitive advantage and open the door to various professional prospects. One can develop into: Care worker (Salary: £14,000 to £25,000) Special educational needs (SEN) teaching assistant (Salary: £14,000 to £23,000) Autism Spectrum Support Worker (Salary: £22,557 - £27,666) Autism Advisor (Salary: £46,035 - £50,158) Certificates Hardcopy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. PDF Certificate Digital certificate - Included

Are you tired of the limitations of traditional massages, yearning for a more profound and effective approach? If you are able to give a massage experience that transcends the surface, delving into the core of tension and stress you will be among the best. Imagine leaving behind the irritation of fleeting relief and embracing a technique that targets deep-seated discomforts. Our Deep Tissue Massage Techniques course is an art and science of therapeutic touch. Begin with an exploration of the fundamentals, understanding the intricacies of human anatomy and physiology. As the course unfolds, immerse yourself in the secrets of powerful strokes and techniques that reach beyond superficial muscles, unlocking knots and tensions at their roots. Discover the artistry of a full-body deep tissue massage sequence, seamlessly integrating your newfound skills into a holistic approach. Elevate your expertise further with advanced topics, honing your ability to address unique client needs. Uncover the keys to professional development and business success in the realm of deep tissue massage. Don't let the irritation linger - empower yourself with the knowledge and skills to redefine the massage experience. Enrol in our Deep Tissue Massage Techniques course and go on a journey towards mastery and client satisfaction. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Deep Tissue Massage Module 02: Massage Essentials Module 03: Anatomy and Physiology Module 04: Deep Tissue Massage Techniques and Strokes Module 05: Full Body Deep Tissue Massage Sequence Module 06: Advanced Topics in Deep Tissue Massage Module 07: Professional Development and Business Considerations Learning Outcomes: Master foundational principles for effective deep tissue massage. Apply a diverse range of advanced massage techniques and strokes. Demonstrate a comprehensive understanding of human anatomy and physiology. Execute a seamless full-body deep tissue massage sequence. Explore nuanced topics, enhancing expertise in deep tissue massage. Navigate the professional landscape, integrating business considerations seamlessly. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring massage therapists Experienced practitioners seeking specialisation Health and wellness enthusiasts Fitness professionals Spa and wellness industry enthusiasts Individuals pursuing a career change Holistic healthcare practitioners Anyone passionate about deepening their massage skills Career path Massage Therapist Spa Manager Wellness Centre Practitioner Rehabilitation Centre Masseuse Fitness Centre Masseur Holistic Healthcare Provider Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Indian Head Massage Training Online Our Indian Head Massage Training course is designed for those who are either new to the therapy world or who already have a therapy background and want to expand their skills by using Indian Head Massage as an additional tool. This Indian Head Massage Training course aims to provide you with all of the tools you need to provide amazing Indian Head Massages to friends, family, clients, and everyone else! Learning Outcomes After completing this Indian Head Massage course, learners will be able to: Gain a solid understanding of Indian Head Massage Understand Essential Anatomy and Physiology for Indian Head Massage Understand Conditions Affecting the Head, Neck and Shoulders Gain in-depth knowledge about consultation for Indian Head Massage Understand Case Studies of Indian Head Massage Understand the Techniques of Indian Head Massage Understand Stress Management Understand Health, Safety, Security and Employment Standards Indian head massage is one of the most relaxing therapies for your client. Our Indian Head Massage Training course will teach you everything you need to know to completely relax your client! Indian head massage uses a combination of typical and traditional movements over the body's tissues, muscles, scalp, and hair, assisting in grounding the recipient and encouraging a sense of relaxation, peace, and wellbeing throughout the body. The Indian Head Massage course covers Indian head massage, relevant anatomy, client consultation, treatment preparation, provision, and aftercare, as well as health and safety information. Special Offers of this Indian Head Massage Course This Indian Head Massage Course includes a FREE PDF Certificate. Lifetime access to this Indian Head Massage Course Instant access to this Indian Head Massage: Indian Head Massage Course Get FREE Tutor Support from Monday to Friday in this Indian Head Massage: Indian Head Massage Course Gift Courses With Indian Head Massage Training Course Course 01: Massage Therapy Course 02: Level 2 Certificate In Facial Services Course 03: Waxing and Hair Removal [ Note: Free PDF certificate as soon as completing the Indian Head Massage: Indian Head Massage Course] Indian Head Massage Industry Experts Designed this Indian Head Massage: Indian Head Massage course into 9 detailed modules. Course Curriculum of Indian Head Massage Training course Module 1: Introduction to Indian Head Massage Module 2: Essential Anatomy and Physiology of Indian Head Massage Module 3: Conditions Affecting the Head, Neck and Shoulders Module 4: Consultation for Indian Head Massage Module 5: Case Studies Module 6: Techniques of Indian Head Massage Module 7: Stress Management Module 8: Health, Safety, Security and Employment Standards Module 9: Promotion and Marketing of Indian Head Massage Assessment Method of Indian Head Massage After completing each module of the Indian Head Massage Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Indian Head Massage After completing the MCQ/Assignment assessment for this Indian Head Massage, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Indian Head Massage This Indian Head Massage: Indian Head Massage Training course is ideal for: Those who wish to do Indian head massage professionally or for friends, family and themselves. Those who have an existing therapy background and want to expand their skills by using Indian head massage as an additional tool Requirements Indian Head Massage There are no specific requirements for this Indian Head Massage: Indian Head Massage course because it does not require any advanced knowledge or skills. Career path Indian Head Massage After completing this Indian Head Massage: Indian Head Massage Training course, you may be able to pursue a career in: Hair salons Beauty parlours Barbershops Certificates PDF Certificate Digital certificate - Included

Discover the fundamentals of effective pain management with our comprehensive course designed to equip you with essential knowledge and skills. Whether you're a healthcare professional, caregiver, or simply interested in understanding pain better, this course provides a structured approach to handling various types of pain. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Introduction to Pain Management" course, learners will gain a comprehensive understanding of how pain is managed and treated. They will explore various theories and types of pain, from acute to long-term conditions like cancer and neuropathic pain. The course covers the physiological and psychological aspects of pain, helping learners understand its impact on the body and mind. They will also learn practical skills for assessing pain and applying appropriate management techniques. Topics such as primary headaches, back and neck pain, and relaxation methods for pain relief are also included, providing learners with a well-rounded knowledge base to approach pain management effectively. Overall, the course equips learners with essential knowledge and skills to recognize, assess, and address different types of pain in clinical and everyday settings. Course Curriculum Module 01: Introducing Pain Management Module 02: Pain Theories Module 03: Physiology and Psychology of Acute Pain Module 04: Types of Pain Module 05: Assessment of Pain Module 06: Primary Headache Module 07: Back and Neck Pain Module 08: Cancer Pain Module 09: Neuropathic Pain and Its Management Module 10: Pain as a Long-Term Condition Module 11: Relaxation for Pain Management Learning Outcomes: Understand principles of pain management theories and their application. Identify physiological and psychological aspects of acute and chronic pain. Evaluate different types of pain and their clinical presentations. Assess pain using appropriate tools and techniques for effective management. Recognize common types of headache and their management strategies. Apply relaxation techniques to alleviate pain and improve patient comfort. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Pain Management 1:58:33 1: Module 01: Introducing Pain Management 12:52 2: Module 02: Pain Theories 11:48 3: Module 03: Physiology and Psychology of Acute Pain 12:06 4: Module 04: Types of Pain 07:39 5: Module 05: Assessment of Pain 11:59 6: Module 06: Primary Headache 15:30 7: Module 07: Back and Neck Pain 12:06 8: Module 08: Cancer Pain 08:37 9: Module 09: Neuropathic Pain and Its Management 08:41 10: Module 10: Pain as a Long-Term Condition 07:53 11: Module 11: Relaxation for Pain Management 08:22 12: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals needing foundational pain management knowledge. Medical students exploring pain management as a speciality. Nurses and nurse practitioners seeking to enhance pain assessment skills. Pharmacists aiming to improve pain medication management. Allied health professionals involved in chronic pain care teams. Career path Pain Management Nurse Pain Specialist Doctor Clinical Psychologist (Pain Management) Palliative Care Physician Pain Researcher Physiotherapist Specializing in Pain Management Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and competitive job market, the significance of a Level 3 Career Coaching Course cannot be overstated. This course provides indispensable knowledge and skills essential for navigating the complexities of career development in the modern world. With modules covering topics like UK Employment Law, Coaching and Mentoring, Personal Development, and Effective Communication, participants gain a comprehensive understanding of career coaching principles. By mastering fundamental coaching qualities and learning to motivate clients, individuals are better equipped to guide others towards their professional goals. The benefits are manifold; not only does it enhance one's own career prospects, but it also opens up opportunities to assist others in achieving success. In the UK, where demand for career guidance is on the rise, certified career coaches can expect lucrative job prospects with an average salary of £35,000. Enrolling in this course offers a gateway to a fulfilling career path while providing the advantage of helping others navigate their professional journeys. Don't miss out on the chance to enroll in this Career Coaching Course to gain invaluable knowledge and skills in this thriving sector. Key Features: CPD Certified Career Coaching Course Free Certificate from Reed CIQ Approved Career Coaching Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: The Career Seeker Module 02: Introduction to Coaching and Mentoring Module 03: Essential UK Employment Law Module 04: An Overview of Career Coaching Module 05: Aspects of Coaching and Mentoring Module 06: The Coach or Client Relationship Module 07: Introduction to Personal Development Coach Module 08: Development of Personality Module 09: Effective Communication Skills Module 10: Motivating Your Clients Module 11: Fundamental Qualities of a Coach Module 12: Setting Up as a Coach Learning Outcomes: Identify career opportunities and paths for the career seeker. Apply principles of coaching and mentoring in career development contexts. Demonstrate knowledge of essential UK employment laws relevant to coaching. Analyze and apply key concepts in career coaching methodologies. Utilize effective communication techniques in coaching and mentoring relationships. Develop strategies to motivate clients towards their career goals effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 Career Coaching Course 3:24:22 1: Module 1: The Career Seeker Preview 13:41 2: Module 2: Introduction to Coaching and Mentoring 16:03 3: Module 3: Essential UK Employment Law 25:34 4: Module 4: An Overview of Career Coaching 16:12 5: Module 5: Aspects of Coaching and Mentoring 15:25 6: Module 6: The Coach or Client Relationship 12:09 7: Module 7: Introduction to Personal Development Coach 11:22 8: Module 8: Development of Personality 17:23 9: Module 9: Effective Communication Skills 13:33 10: Module 10: Motivating Your Clients 11:42 11: Module 11: Fundamental Qualities of a Coach 34:01 12: Module 12: Setting Up as a Coach 15:17 13: CPD Certificate - Free 01:00 14: Leave A Review 01:00 Who is this course for? This Level 3 Career Coaching course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Level 3 Career Coaching. Moreover, this course is ideal for: Individuals interested in coaching and mentoring for career development. Professionals seeking to enhance their communication and coaching skills. Those aiming to understand UK employment laws in career coaching. Individuals pursuing personal development and coaching career pathways. Career changers looking to set up as professional career coaches. Requirements There are no requirements needed to enrol into this Level 3 Career Coaching course. We welcome individuals from all backgrounds and levels of experience to enrol into this Level 3 Career Coaching course. Career path After finishing this Level 3 Career Coaching course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Level 3 Career Coaching are: Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Pathology Essentials Training Course is crucial in today's world as it equips you with essential skills in pathology, an increasingly vital field in healthcare. Understanding pathology is key to diagnosing and treating diseases accurately, making it indispensable in both daily life and professional careers, particularly in medical and research settings. In the UK, proficiency in pathology opens doors to a variety of job opportunities with competitive salaries. According to recent data, the demand for pathology specialists is on the rise, with job growth expected to increase by 8% over the next decade. By mastering pathology through this course, you'll enhance your employability and potentially earn a salary ranging from £30,000 to £50,000 annually, depending on experience and specialization. Moreover, grasping pathology fundamentals not only expands your medical knowledge but also enables you to contribute effectively to healthcare advancements and patient care strategies. Embrace this opportunity to delve into pathology - it's a pathway to a promising and fulfilling career in the healthcare sector. Key Features: CPD Certified Pathology Essentials Training Course Free Certificate from Reed CIQ Approved Pathology Essentials Training Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Pathological Demand Avoidance Overview Module 02: Exploring Autism Spectrum Module 03: PDA Strategies for Schools and Parents Module 04: Sensory Processing Challenges Module 05: Tracing the Origins of PDA Module 06: Understanding Learning Disabilities and Autism Learning Outcomes: Identify characteristics and challenges associated with Pathological Demand Avoidance (PDA). Explain the relationship between autism and PDA for better comprehension. Implement strategies to support PDA in educational and home settings. Recognize sensory processing disorders and their impact on individuals. Trace the historical development and understanding of PDA. Analyze the intersection of learning disabilities and autism spectrum disorders. CPD 10 CPD hours / points Accredited by CPD Quality Standards Pathology Essentials Training 54:44 1: Module 01: Pathological Demand Avoidance Overview Preview 10:38 2: Module 02: Exploring Autism Spectrum 08:15 3: Module 03: PDA Strategies for Schools and Parents 08:03 4: Module 04: Sensory Processing Challenges 09:44 5: Module 05: Tracing the Origins of PDA 08:50 6: Module 06: Understanding Learning Disabilities and Autism 08:14 7: CPD Certificate - Free 01:00 Who is this course for? This Pathology Essentials Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Pathology Essentials Training. Moreover, this course is ideal for: Educators seeking comprehensive understanding of autism-related conditions. Parents interested in effectively supporting children with PDA and autism. Healthcare professionals aiming to enhance their knowledge in autism spectrum disorders. Social workers desiring to improve their support for individuals with PDA. Psychologists looking to expand their expertise in developmental disorders. Requirements There are no requirements needed to enrol into this Pathology Essentials Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Pathology Essentials Training course. Career path After finishing this Pathology Essentials Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Pathology are: Special Educational Needs (SEN) Teacher - £25K to 40K/year Behaviour Analyst - £30K to 45K/year Occupational Therapist - £25K to 38K/year Clinical Psychologist - £35K to 50K/year Speech and Language Therapist - £25K to 40K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Mental Health and Psychiatric Disorders Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an endorsed certificate. This Mental Health and Psychiatric Disorders Course consists of several modules. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Mental Health and Psychiatric Disorders course is suitable for anyone who wants to gain extensive knowledge, potential experience, and expert skills in the related field. Industry experts designed this course, so you don't have to worry about the quality.

The Sales Skills is all you need to advance your career in the relevant fields. Enrol now to discover everything you need to know about the Sales Skills and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand! Meet the Accreditation The CPD Certification Service (CPD UK) assures the Sales Skills course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Sales Skills Module 01 Introduction to Sales Module 02 Sales Growth Module 03 Sales Hypnosis Module 04 Sales Presentation Module 05 Sales and Marketing Module 06 Leverage and Limitations Module 07 Communication Skills Module 08 Sales Negotiations Module 09 Dealing with Customers Module 10 Handling Objections Module 11 Tips and Tricks for Sale Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This Sales Skills course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Sales Skills course is open to all, with no formal entry requirements. Career path Upon successful completion of the Sales Skills Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets of holistic well-being through our comprehensive programme. Dive into the essence of Acupressure & Massage Therapy, where you'll grasp the intricacies of the human body's anatomy and physiology. Explore the ancient techniques and applications of Acupressure, discovering the art of treating specific health conditions effectively. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the fundamentals of Massage Therapy, mastering techniques and applications that go beyond relaxation. Elevate your skills with integrative approaches, understanding how Acupressure and Massage Therapy intertwine seamlessly. Finally, embark on a journey of self-care and professional development, nurturing both yourself and your career. Course Curriculum Module 01: Introduction to Acupressure & Massage Therapy Module 02: Anatomy and Physiology Fundamentals Module 03: Techniques and Applications of Acupressure Module 04: Treating Specific Conditions with Acupressure Module 05: Fundamentals of Massage Therapy Module 06: Massage Therapy Techniques and Applications Module 07: Integrative Approaches in Acupressure & Massage Therapy Module 08: Self-Care and Professional Development Learning Outcomes: Master anatomy and physiology fundamentals for holistic health understanding. Acquire diverse techniques for effective application in Acupressure and Massage Therapy. Specialize in treating specific health conditions through targeted Acupressure methods. Explore the foundational principles and techniques of Massage Therapy for overall well-being. Integrate various approaches to enhance the effectiveness of Acupressure and Massage Therapy. Develop a comprehensive understanding of self-care and foster professional growth. CPD 10 CPD hours / points Accredited by CPD Quality Standards Acupressure & Massage Techniques 2:40:10 1: Module 01: Introduction to Acupressure & Massage Therapy 17:54 2: Module 02: Anatomy and Physiology Fundamentals 18:24 3: Module 03: Techniques and Applications of Acupressure 19:49 4: Module 04: Treating Specific Conditions with Acupressure 26:10 5: Module 05: Fundamentals of Massage Therapy 18:53 6: Module 06: Massage Therapy Techniques and Applications 17:53 7: Module 07: Integrative Approaches in Acupressure & Massage Therapy 19:11 8: Module 08: Self-Care and Professional Development 19:56 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? Holistic health enthusiasts seeking in-depth knowledge and skills. Individuals passionate about alternative therapies and natural healing methods. Healthcare professionals aiming to broaden their holistic approach to patient care. Massage therapists looking to enhance their skills with Acupressure techniques. Individuals considering a fulfilling career in holistic wellness and self-care. Career path Holistic Health Practitioner Massage Therapist Wellness Consultant Spa Therapist Complementary Therapist Healthcare Educator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.