4802 Counselling courses delivered Online

Attachment-Based Therapy focuses on understanding and improving attachment styles formed in early childhood. This therapy helps couples address how these attachment styles affect their current relationship, promoting secure and healthy bonds.   Key areas: attachment styles, early childhood, secure bonds, healthy relationships, emotional attachment 3 x 1 hour sessions 

Solution-Focused Therapy is a short-term, goal-oriented approach that helps couples find practical solutions to specific issues. This therapy is ideal for couples looking to resolve particular problems quickly and effectively.   Key areas: goal-oriented, practical solutions, specific issues, short-term therapy, effective resolution 3 x 1 hour sessions 

Psychodynamic Couples Therapy examines unconscious processes and unresolved conflicts from the past that affect the current relationship. This approach helps couples gain insight into their behaviours and emotions, fostering deeper understanding and connection.   Key areas: unconscious processes, unresolved conflicts, behaviour insight, emotional understanding, deeper connection 3 x 1 hour sessions

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Join our Level 5 HR Advisor Training course to gain the skills and knowledge needed to succeed in the world of human resources. You'll learn about employment law, performance management, and recruitment and selection, as well as the latest HR trends and techniques. We focus on best practices and professional standards, teaching you how to provide strategic HR advice to managers, communicate with employees, and create a positive workplace culture. This course is ideal for those looking to take the next step in their HR career or enhance their existing HR abilities. Join us for practical, real-world training from expert instructors. Learning Objective: Upon completion of our Level 5 HR Advisor Training course, you will be able to: Apply employment law knowledge to real-world HR scenarios Implement effective performance management strategies Develop and execute recruitment and selection processes Stay up-to-date with the latest HR trends and techniques Provide strategic HR advice to managers Communicate effectively with employees at all levels Create a positive workplace culture based on best practices and professional standards Highlights of The Certificate of Achievement Endorsed by the Quality Licence Scheme included with this HR Advisor Training at QLS Level 5 Package: The Quality Licence Scheme ensures that the course, you enrolled in, is of the highest quality. It helps you to easily get recognised by employers. The endorsed certificate of course will make you stand out from the crowd when applying for jobs during this pandemic. The Certificate of Achievement Endorsed by the Quality Licence Scheme has already helped thousands of people to reach their professional goals and get better jobs. Why People Enrol this HR Advisor Training at QLS Level 5 from One Education: Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the course Learning materials of our course contains engaging voice-over and visual elements for your comfort Get 24/7 access to all course content for a full year Complete the course at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course This online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course modules break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our HR Advisor Training at QLS Level 5 course is the perfect place to kickstart your dream career. Course Curriculum: Here is a curriculum breakdown of the course: Module 01: Introduction to Human Resource Introduction Human Resource Management The Role of HR Department Aims of HRM HRM and Personnel Management Impacts HR have on Organisational Performance Module 02: Employee Recruitment and Selection Procedure Introduction Attracting Candidates Advertising E-recruitment Outsourcing Recruitment Application Forms Interviews Graphology Final Stages Module 03: Employee Training and Development Process Introduction The Justification for Training Transferring Training Systematic Training Types of Training Effective Training Practices Training Techniques E-Learning Module 04: Performance Appraisal Management Introduction The Benefits of Performance Management Characteristics of Performance Management Performance Management Cycle Managing Performance Throughout the Year Reviewing Performance Rating Performance Dealing with Under-Performers Module 05: Employee Relations Introduction Strategic Employee Relations Practice of Industrial Relations Employee Voice Employee Communications Module 06: Motivation and Counselling Introduction Types of Motivation Motivation Theory Motivation Strategies Module 07: Ensuring Health and safety at the Workplace Introduction Managing Health and Safety at Work The Importance of Health and Safety in the Workplace Benefits of Workplace Health and Safety Health and Safety Policies Conducting Risk Assessments Accident Prevention Measuring Health and Safety Performance Health and Safety Training Module 08: Employee Termination Introduction Redundancy Relieving Letter Retirement Module 09: Employer Record and Statistics Introduction The Necessary for Personnel Records Informations in Personnel Records Formats of Personnel Records Module 10: Essential UK Employment Law Introduction Wages Dismissal Equality Working Parents Right Data Protection (GDPR) Crucial Employment Law Changes in 2019 How is the course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge. CPD Accredited Certification from One Education After successfully completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. Study the course today and increase your professional skillset from the comfort of your home! Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Career path The following are some possible job titles for someone who completes our Level 5 HR Advisor Training course: HR Advisor HR Manager Recruitment Consultant Learning and Development Manager Employee Relations Manager HR Business Partner Talent Acquisition Specialist Compensation and Benefits Specialist HR Operations Manager HR Generalist Diversity and Inclusion Manager Talent Management Specialist

Recognizing the brilliance of someone psychological disturbance normalizes their experience and opens the door to transformative change. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Invention- between Prof. Ernesto Spinelli and Dr. Betty Cannon “When I first saw the topic of this year’s dialogues, I asked myself whether I had anything to contribute. After all, I told myself, I do not usually work with psychoses or other so-called ‘extreme’ or’ irregular’ states of consciousness. This started me thinking about a series of demonstration videos that I have been making with students and supervisees over the last couple of years as part of a book project. Do those videos display ‘extreme states’? To my surprise, the answer is yes. They are filled with experiences that might be described as hallucinations (positive and negative), dissociative states, paranoia, delusions, manic and depressive states, crippling anxiety, schizoid withdrawal, depersonalization and derealization, and body dysmorphic phenomena. Not to mention the so-called normal neurotic trances that Freud called transference, countertransference and defenses, psychedelically induced extreme states, and those nightly hallucinations, our dreams. So why did I not remember at least some of these states as being ‘extreme’? Perhaps the answer lies in my perspective on therapy, which is largely existential-phenomenological. I think that the following quote, from a letter that Sartre wrote to R.D. Laing, captures the essence of this perspective: “Like you, I believe that one cannot understand psychological disturbances from the outside, on the basis of a positivistic determinism or reconstruct them with a combination of concepts that remain outside the experience as lived and experienced. I also believe that one cannot study, let alone cure, a neurosis without a fundamental respect for the person of the patient, without a constant effort to grasp the basic situation and relive it, without an attempt to rediscover the response of the person to that situation and––like you, I think––I regard mental illness as the ‘way out’ that the free organism, in its total unity, invents in order to be able to live through an intolerable situation.”* When a client and I together are able to appreciate the true brilliance of this invention, my experience is that it not only normalizes the client’s experience, it also opens the doorway to change. It allows us to invent something new.” Dr. Betty Cannon. Betty Cannon, PhD, is a licensed psychologist who has taught and practiced in Boulder, Colorado, for over 40 years. She is Professor Emerita of the Colorado School of Mines and president and founder of the Boulder Psychotherapy Institute, which has trained mental health professionals in Applied Existential Psychotherapy since 1989. In addition to existential philosophy, especially the philosophy of Sartre, AEP has roots in Gestalt therapy, classical and contemporary psychoanalysis, humanistic psychology (especially the person-centered therapy of Carl Rogers), and body-oriented psychotherapy. Betty is a member of the editorial boards of the Journal for the Society of Existential Analysis and Sartre Studies International. She is the author of Sartre and Psychoanalysis and numerous articles and chapters on existential therapy. Her mentor was Hazel E. Barnes, who translated Sartre into English and who was the world’s foremost Sartre scholar until her death in 2008. Betty is her literary executor, and her book on Sartre is dedicated to Hazel. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 25 October from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

With the number of people seeking help for substance abuse in the UK increasing year on year, there is a growing need for a skilled, professional workforce ready and armed to assist in addressing the issue. People who specialise in drug and alcohol abuse can pursue a wide range of careers, from advocacy and counselling to crisis support and charity work. This Level 2 Substance Misuse course will provide you with a thorough understanding of the effects addiction can have on people's lives, as well as some of the harmful stereotypes that perpetuate stigma. Through this Level 2 Substance Misuse you will learn about some of the most common reasons why people abuse drugs and alcohol, as well as the signs and symptoms that a person may display when addiction and dependence take hold. You will also learn about the options available to people in these situations, as well as the national strategies in place to assist them. This Level 2 Substance Misuse course combines a basic understanding of drug and alcohol misuse with an understanding of the key principles and values that should underpin the support provided to people who misuse substances. Our Level 2 Substance Misuse course aims to provide learners with knowledge of substance misuse as well as an understanding of people who misuse substances. Learning Outcomes After completing this Level 2 Substance Misuse course, learner will be able to: Gain in-depth knowledge about unit strengths and recommended limits for alcohol consumption Understand the physical, mental, social and emotional effects of alcohol Know about peoples' use of alcohol Know about the assumptions made about people who drink alcohol excessively Gain a thorough understanding of drug awareness Understand key principles and values for working with people who misuse substances Why Choose This Level 2 Substance Misuse Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits of Level 2 Substance Misuse Course *** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 2 Substance Misuse Course] Course Curriculum Of Level 2 Award In Understanding the misuse of substances *** Module 01: Alcohol Awareness Module 02: Drug Awareness Module 03: Key Principles and Values for Working with People who Misuse Substances >----------------< Assessment Method After completing each module of the Level 2 Substance Misuse Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Substance Misuse course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Substance Misuse course is beneficial to students who already work with people who have alcohol or substance abuse issues or students who are planning to in the near future. Thiscourse is also ideal for those who want to increase their knowledge about substance misuse. Requirements There are no specific requirements for this Level 2 Substance Misuse course because it does not require any advanced knowledge or skills. Career path After completing this Level 2 Substance Misuse course, you may be able to pursue a variety of promising career opportunities.

Start your pharmacy career with our accredited online training program. Gain skills and knowledge for assisting pharmacists and technicians with dispensing, inventory, insurance claims, and customer service. Learn essential information on medications, regulations, tools, and best practices to prepare for a pharmacy assistant or technician role.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Managing a business efficiently is not everyone's cup of tea. It requires numerous skills that can be acquired through learning the fundamentals as well as implementing them in real life. So what are the skills, and from where can you learn from, then? Wouldn't it be great to find them in a single place? Well, that's what we are offering in this course. This Business Management, Analysis & Operations Management course will cover the ins and outs of Business. In a total of 21 modules, you will gain the essential skills needed to become an excellent manager. For instance, this course teaches you analysis, project, performance, quality and HR management, to name a few. Whether you want to start your own business or make a career in management, this course will facilitate your journey towards your goal. So, Enrol now and make yourself a pro manager! Learning Outcome With the help of this Business, Analysis & Operations Management course, you will be able to- Gain a comprehensive knowledge of business and management. Develop your personal and professional talents to succeed at your workplace. Discover the numerous principles of corporate performance management. Recognise the values and roles that analysts play in a company. Define and use quality-related concepts to ensure common understanding and application coherence. Learn how to handle disputes effectively and implement the best conflict resolution techniques. Reach your objectives to succeed in your current position and open up new professional opportunities. What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Business Management, Analysis & Operations Management course is designed to help you demonstrate the preliminary to the in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Business Management and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Quality Licence Scheme Endorsed Certificate of Achievement: Upon completing the course, you can order a QLS Endorsed Hardcopy Certificate titled 'Advanced Diploma in Business Management at QLS Level 7'. £129 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 180 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Business Management 14:15 1: Introduction to Business Management Preview 14:15 Module 02: Operations Management 16:14 2: Module 02: Operations Management Preview 16:14 Module 03: Introduction to Business Analysis 11:35 3: Introduction to Business Analysis 11:35 Module 04: Strategic Analysis and Product Scope 19:32 4: Strategic Analysis and Product Scope 19:32 Module 05: Project Management 11:50 5: Project Management 11:50 Module 06: Business Development and Succession Planning 13:55 6: Business Development and Succession Planning 13:55 Module 07: Business Process Management 26:50 7: Business Process Management 26:50 Module 08: Planning & Forecasting Operations 12:08 8: Planning & Forecasting Operations 12:08 Module 09: Performance Management 12:10 9: Performance Management 12:10 Module 10: Management of Cash and Credit 13:01 10: Management of Cash and Credit 13:01 Module 11: Managing Risk and Recovery 15:28 11: Managing Risk and Recovery 15:28 Module 12: Quality Management 13:18 12: Quality Management 13:18 Module 13: Communication Skills 16:39 13: Communication Skills 16:39 Module 14: Business Environment 10:10 14: Business Environment 10:10 Module 15: Organisational Skills 17:21 15: Organisational Skills 17:21 Module 16: Negotiation Techniques 10:41 16: Negotiation Techniques 10:41 Module 17: Human Resource Management 39:50 17: Human Resource Management 39:50 Module 18: Motivation and Counselling 13:32 18: Motivation and Counselling 13:32 Module 19: Customer Service 10:09 19: Customer Service 10:09 Module 20: Time Management 25:08 20: Time Management 25:08 Module 21: Conflict Management 08:02 21: Conflict Management 08:02 Assignment (Optional) 03:00 22: Assignment On Business Management 03:00 PDF Order Your CPD Quality Standard Certificate (Optional) 01:00 23: Order Your CPD Quality Standard Certificate (Optional) 01:00 PDF Order Your QLS Endorsed Certificate (Optional) 01:00 24: QLS Endorsed Certificate (Optional) 01:00 PDF Thank you for choosing NextGen Learning 01:00 25: Thank you for choosing NextGen Learning 01:00 PDF