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The package includes the following: Enhancing communication in relationships with IBCT Building acceptance and tolerance in couples therapy Promoting positive behaviour change in partnerships Managing conflicts through Integrative Behavioural Therapy Deepening emotional intimacy in relationships Trust-building techniques in couples therapy Overcoming recurrent patterns in relationships Foster harmony and connection with IBCT Transformative couples therapy program Invest in the future of your relationship today and experience the power of Integrative Behavioural Couples Therapy. Our compassionate therapists are dedicated to guiding you and your partner towards lasting harmony and connection. Take the first step towards transformative change by scheduling a session with us now. 3 sessions x 1 hour https://relationshipsmdd.com/product/integrative-behavioural-couples-therapy-package/

Overview Learn about Pharmacy Sales Associate from industry experts and boost your professional skill. This Pharmacy Sales Associate course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Pharmacy Sales Associate. You'll also gain the skills of Pharmacy Sales Associate to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Pharmacy Sales Associate professionals and gain first-hand experience of Pharmacy Sales Associate problem-solving. The Pharmacy Sales Associate  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Pharmacy Sales Associate, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Pharmacy Sales Associate will provide you with the latest information and updates of Pharmacy Sales Associate. It will keep you one step ahead of others and increase your chances of growth. Why buy this Pharmacy Sales Associate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Pharmacy Sales Associate you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Pharmacy Sales Associate does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Pharmacy Sales Associate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Pharmacy Sales Associate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Pharmacy Sales Associate Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician 00:14:00 Module 2: Job Role of Pharmacy Technicians 00:24:00 Module 3: Pharmacy Assistant Patient Counselling Guide 00:19:00 Module 4: Communication in Pharmacy Settings 00:15:00 Module 5: The Pharmacy Team and Practices 00:16:00 Module 6: Prescription and Dispensing in Pharmacies 00:19:00 Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies 00:18:00 Module 8: Inventory Control and Management in Pharmacies 00:19:00 Module 9: Standard Operating Procedures (SOPs) 00:12:00 Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology 00:20:00 Mock Exam Mock Exam - Pharmacy Sales Associate 00:20:00 Final Exam Final Exam - Pharmacy Sales Associate 00:20:00

Don't miss out! Limited time offer-act fast! The demand for Pharmacy Assistant Dispensers and Pharmacy Technicians in the UK remains strong, reflecting the crucial role they play in the healthcare system. With the growing population and increased reliance on healthcare services, the need for skilled Pharmacy Technician Dispensers and Technicians is expected to continue rising. Pharmacy Assistants in the UK earn around £18,000 to £25,000 per year, while Pharmacy Technician typically earns between £20,000 and £30,000 annually. This Pharmacy Technician and Assistant Dispenser Training course is for those who want to advance in this field. Throughout this Pharmacy Technician and Assistant Dispenser course, you will learn the essential skills and gain the knowledge needed to become well-versed in Pharmacy Technician and Assistant Dispenser Training. 12 CPD Accredited Courses Are: Course 01: Pharmacy Technician & Assistant Course 02: Diploma in Pharmacy Skills Course 03: Pharmacology Course 04: Control and Administration of Medicines Course 05: Safe Handling of Medicines Course 06: Sterile Compounding Preparations Course 07: Nurse Prescribing Diploma Course 08: Medical Terminology Course Course 09: Vaccine Management Course 10: Medical Law Course 11: Medical Transcription Course 12: Clinical Coding Learning Outcomes: Upon completing the pharmacy technician course, participants will be able to: Perform essential duties of a pharmacy technician and assistant. Understand pharmacology and its healthcare applications. Safely handle, compound, and administer medications. Apply principles of medical law, transcription, and clinical coding. Manage vaccines properly, including storage and administration. Communicate effectively using medical terminology to enhance patient care. Pharmacy Assistant Dispenser and Pharmacy Technician Training Course Curriculum: Introduction to Pharmacy Technician & Pharmacy Assistant Job Role of Pharmacy Technicians Pharmacy Assistant Patient Counselling Guide Communication in Pharmacy Settings The Pharmacy Team and Practices Prescription and Dispensing in Pharmacies Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Inventory Control and Management as a Pharmacy Technician Standard Operating Procedures (SOPs) Health and Safety Risks Assessment and Pharmaceutical Terminology Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the Pharmacy Technician Training course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in Pharmacy Technician at QLS Level 4'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £89 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Pharmacy Technician and Assistant Dispenser Training course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets. This Pharmacy Technician course is ideal for: Aspiring pharmacy technicians and assistants Current pharmacy technicians and staff seeking skill enhancement Healthcare professionals and pharmacy technicians expanding pharmacology knowledge Nurses and pharmacy technicians pursuing nurse prescribing certification Medical transcriptionists, clinical coders, and pharmacy technicians Individuals, including pharmacy technicians, interested in vaccine management and safe medication handling Please note that this Pharmacy Technician Training course is not a professional qualification, and completing it will not make you eligible to work as a professional in this field. Requirements Without any formal requirements, you can delightfully enrol in this Pharmacy Technician and Pharmacy Assistant Training course. You can study and complete the Pharmacy Technician and Pharmacy Assistant Training course at your own pace. Career path The Pharmacy Technician and Pharmacy Assistant Training course will enhance your knowledge and improve your confidence. Pharmacy Technician Pharmacy Assistant Pharmaceutical Sales Representative Research Laboratory Technician Pharmacy Dispenser Certificates 12 CPD Accredited PDF Certificates Digital certificate - Included

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This Diploma in Debt Management course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Debt Management course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Debt Management course. Due to Debt Management's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Debt Management from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Debt Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Debt Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Debt Management course. This Debt Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Diploma in Debt Management at QLS Level 5 Module 01: Introduction Module 02: Long-Term and Short-Term Debt Module 03: Identifying Your Debt Module 04: Debt Management Plan Module 05: Debt Assessment Module 06: Debt Financing Module 07: Building Budget Module 08: Debt Counselling Module 09: When Is Debt Good? Module 10: Avoiding Debt Problems Module 11: How to Handle Debt Collectors Module 12: How to Get Out of Debt Module 13: Dealing with Bankruptcy and Insolvency Module 14: Laws and Regulations Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Debt Management at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Debt Management at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Debt Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Recognizing the brilliance of someone psychological disturbance normalizes their experience and opens the door to transformative change. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Invention- between Prof. Ernesto Spinelli and Dr. Betty Cannon “When I first saw the topic of this year’s dialogues, I asked myself whether I had anything to contribute. After all, I told myself, I do not usually work with psychoses or other so-called ‘extreme’ or’ irregular’ states of consciousness. This started me thinking about a series of demonstration videos that I have been making with students and supervisees over the last couple of years as part of a book project. Do those videos display ‘extreme states’? To my surprise, the answer is yes. They are filled with experiences that might be described as hallucinations (positive and negative), dissociative states, paranoia, delusions, manic and depressive states, crippling anxiety, schizoid withdrawal, depersonalization and derealization, and body dysmorphic phenomena. Not to mention the so-called normal neurotic trances that Freud called transference, countertransference and defenses, psychedelically induced extreme states, and those nightly hallucinations, our dreams. So why did I not remember at least some of these states as being ‘extreme’? Perhaps the answer lies in my perspective on therapy, which is largely existential-phenomenological. I think that the following quote, from a letter that Sartre wrote to R.D. Laing, captures the essence of this perspective: “Like you, I believe that one cannot understand psychological disturbances from the outside, on the basis of a positivistic determinism or reconstruct them with a combination of concepts that remain outside the experience as lived and experienced. I also believe that one cannot study, let alone cure, a neurosis without a fundamental respect for the person of the patient, without a constant effort to grasp the basic situation and relive it, without an attempt to rediscover the response of the person to that situation and––like you, I think––I regard mental illness as the ‘way out’ that the free organism, in its total unity, invents in order to be able to live through an intolerable situation.”* When a client and I together are able to appreciate the true brilliance of this invention, my experience is that it not only normalizes the client’s experience, it also opens the doorway to change. It allows us to invent something new.” Dr. Betty Cannon. Betty Cannon, PhD, is a licensed psychologist who has taught and practiced in Boulder, Colorado, for over 40 years. She is Professor Emerita of the Colorado School of Mines and president and founder of the Boulder Psychotherapy Institute, which has trained mental health professionals in Applied Existential Psychotherapy since 1989. In addition to existential philosophy, especially the philosophy of Sartre, AEP has roots in Gestalt therapy, classical and contemporary psychoanalysis, humanistic psychology (especially the person-centered therapy of Carl Rogers), and body-oriented psychotherapy. Betty is a member of the editorial boards of the Journal for the Society of Existential Analysis and Sartre Studies International. She is the author of Sartre and Psychoanalysis and numerous articles and chapters on existential therapy. Her mentor was Hazel E. Barnes, who translated Sartre into English and who was the world’s foremost Sartre scholar until her death in 2008. Betty is her literary executor, and her book on Sartre is dedicated to Hazel. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 25 October from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Learn the Art and Science of EFT (Emotional Freedom Techniques or “The Tapping Technique”) in this EFT workshop and join millions worldwide who are learning this life-changing technique. EFT, commonly referred to as Tapping, has gained rapid popularity because it has been demonstrated to quickly and effectively resolve dysfunctional feelings, thoughts, behaviors and beliefs which can lead to challenges in relationships, health, work and more. Basically, if there are negative emotions and stress involved, EFT may well be able to resolve those aspects that can lead to significant relief and ease in one’s life. Learn to implement this powerful mind-body approach which is supported by peer-reviewed research, drawing from the fields of interpersonal neurobiology, neuroplasticity models and the field of epigenetics. If you are ready to transform your health, your relationships and your vision of who you truly are, then come join us to learn EFT Tapping techniques. If your life is grounded in being of service to others, then EFT will quickly become your tool of choice. Whether you are curious about EFT for self-help or you are in the healing/helping professions, this training will give you confidence in the art of its delivery. From the professional working with clients to the laymen looking for self-application, everyone walks away having the skills to succeed with this extraordinary healing modality. This online format did not at all hinder the delivery of the content and technique whatsoever and we were able to do everything that we could have done in person. Alina and Craig created a very safe space, gave us plenty of demos, lots of practice time and welcomed all of our questions. They also broke up the day with ample breaks and Eden energy exercises to help avoid screen fatigue. Alina and Craig are experts in their field and top-notch EFT instructors. I highly recommend their online courses.— CARSON HILL EFT LEVEL 1 The Basics The preparation for the EFT Level 1 includes approximately 3 hours of advance work, including watching several short online videos and the reading of 2 articles that explore both the history of EFT and the scientific premises for how EFT works. Note that last minute signups will not be allowed without contacting us due to this requirement. EFT Level 1, The Basics, is the foundation of any EFT training. It covers the core aspects of EFT with a focus on how you can use tapping as a self help tool and how to teach your clients how to apply it as a self-regulating technique. Learn how to apply EFT for issues related to physical symptoms, for cravings and addictions and more. See below for an outline of materials covered. An outline of subject matter covered in this first day include: The Science Behind EFT Understanding Shifting Aspects The Importance of Being Specific Psychological Reversal & Secondary Gain Cognitive Belief Shifts How Traumatic Events Imprint on the Brain Finding the Right Words to Use An introduction to both Tell the Story and the Movie Techniques for working with traumatic events The Movie Technique Working with Pain and Physical Symptoms EFT for Cravings and Aspects of Addictions Participants who take this program will be issued a Certificate of Attendance that they have completed EFT Level 1. This is the first step along the path to obtain Certified EFT Practitioner through EFT International, but should not be put forth as a certification in itself. I wholeheartedly recommend training in EFT with Craig and Alina. I recently took their EFT level 1 and 2 live online training and it was a fantastic experience. The virtual environment in Zoom was great and everything worked perfectly, and I learned so many things. I appreciate the way they break down important concepts and share their many years of experience, and the emphasis they put on generating and maintaining safety and rapport with the client at all times.— BRUNO SADE, PSYCHOLOGIST EFT LEVEL 2 Foundational Skills The two-day EFT Level 2 workshop is designed for those practitioners who have taken the pre-requisite EFT Level 1 and are either in practice or preparing to be and will be able to apply EFT when working with clients. This may include but not be limited to social workers, counselors, therapists, health care practitioners, life coaches and those who may be wishing to pursue EFT certification. It reviews and expands upon the basic aspects of the Art and Science of EFT taught in the EFT 1 course. Additional techniques are taught to expand your repertoire and offer skillful and effective ways of working with different client populations and expanding your ability to work with deeper issues. Of course, as in all EFT Tapping Training workshops, new material is presented using a variety of learning styles including partnered teaching methods, demonstrations, paired and small group experiential applications, video examples and more to ensure that no one walks away without fully understanding everything that is taught. Most importantly, this EFT Level 2 workshop will hone your practice skills. Greater attention and time will be spent on personal observation to assist you in mastering the techniques learned. Enhanced instruction on asking key questions for uncovering core issues will be provided. The following subject matter will be taught in Level 2 with an emphasis on personal practice of techniques learned with direct observation and support from the trainers: The Gentle Techniques for Intense Issues including Sneaking Up on the problem, Tearless Trauma and the somato-emotional process of Chasing the Pain (Sensation) Understanding the Nature of and working with Traumatic Events Clearing Limiting Beliefs Questions for Uncovering Core Issues Core Issues and Physical Symptoms Working over the Telephone or Internet EFT in Groups Using EFT with Children Scope of Practice, Informed Consent and the EFT Ethics Code Participants who take this program will be issued a Certificate of Attendance that they have completed EFT Level 2. This is the second instructional step along the certification path for EFT International Accredited Certified EFT Practitioner, but should not be put forth as a certification in itself. Read about EFT and course descriptions Presenting Certified Trainers Alina Frank and Craig Weiner, DC Cost For the combination three day Level 1 and 2 combined training, the tuition is $799 ($749 early bird special if purchased 30 days prior to the workshop start date). Both EFT Levels 1 and 2 are pre-requisites for EFT International EFT certification. Location Online Hours Both EFT Level 1 and 2 training courses begin promptly at 9 am with registration beginning at 8:30 am Seattle/Los Angeles time zone. A 15 minute break is provided in the morning and afternoon. A 90 minute lunch break is offered beginning at approximately 12:30 pm. The class ends each day at 6 pm. EFT International Certification Process Attendance and completion of this training in no way constitutes “certification” and no attendee should consider themselves or promote themselves as a Certified EFT Practitioner based solely upon attendance of this training. All the requirements for completing certification will be discussed during the workshop and can be found on our EFT Certification page. Alina Frank and Dr Craig Weiner have taught and mentored thousands of individuals and professionals throughout the North America and Europe and are sought after speakers and presenters in the field of EFT instruction and EFT practice development and are EFT International Accredited Master Trainers and EFT International Supervising Mentors. CEUs, Certificates & Letters of Completion Approved Continuing Education Hours 24 CEUs have been pre-approved for NY LMHCs and may be available through 716CEU, LLC which is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0241. Please inquire for further details regarding whether this specific training will have CEs offered and any requirements and costs involved for receiving CEs. 24 CE hours for NY Social Workers have been pre-approved and may be available through Tree of Hope Counseling, an approved NYS Continuing Education Contact Hours (CEU) provider for Social Workers (#SW0322). Please inquire for further details regarding whether this specific training will have CEs offered and any requirements and costs involved for receiving CEs. The EFT Tapping Training Institute, with Craig Weiner and Alina Frank as trainers, have been pre-approved for 24 continuing education credit hours for online Emotional Freedom Techniques Level 1-2 training for the Canadian Counselling and Psychotherapy Association. Members of CCPA will receive transcripts at no cost listing all attended events assessed as Continuing Education Credit. Non‐members must attach a cheque for $30.00 payable to CCPA to have CEC’s recorded and to have a transcript issued. Every person who fully attends the workshop training will receive a completion certificate with the course hours listed. Certificates of Completion Official Letters of Completion are available upon request for courses. They are signed by our Trainers, has the attendees name, date of completion and the number of educational hours. The letter will be sent to the course participant as a PDF email attachment. It is the responsibility of each participant to submit the letter to the appropriate certifying board in order to determine if they will receive any type of credit. Certificates of Completion for Courses Participants of the following courses offered by the EFT Tapping Training Institute may receive a Certificate of Completion upon graduation (provided in a PDF format and sent via email): EFT Levels 1-2 EFT Level 3 Matrix Reimprinting Foundational Training Other courses may be able to provide either a Certificate of Completion or a Letter of Completion upon graduation. BIPOC Scholarship Program Please visit our Scholarship Guidelines & Application page for details. Cancellation Policy A complete refund, minus $150 administration fee, is given up to 3 weeks (21 days) prior to workshop’s start date. If cancellation occurs for any reason within the 3 weeks prior to the event, the student may apply the tuition paid towards any future EFT or Matrix Reimprinting workshops offered by us. AS THERE IS MATERIAL TO REVIEW PRIOR TO THE FIRST DAY OF TRAINING, REGISTRATION CLOSES 24 HOURS BEFORE THE START OF THE TRAINING SO THAT YOU CAN REVIEW THE MATERIALS IN ADVANCE. IF YOU DO NOT RECEIVE THE LINK OF THIS MATERIAL VIA EMAIL WITHIN 24 HOURS OF REGISTERING, PLEASE CONTACT US IMMEDIATELY.

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Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. 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