786 Counselling Skills courses in Cardiff delivered On Demand

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate from Reed CIQ Approved Customer Service Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Enhancing Customer Service Skills 1:26:04 1: Module 01: Introduction to Customer Service Preview 12:49 2: Module 02: Effective Communication Skills 16:52 3: Module 03: Relationship Building 14:06 4: Module 04: The Right Customer Service Personality 12:12 5: Module 05: Dealing with Customer Complaints 12:22 6: Module 06: Customer Service via Technology 16:43 7: CPD Certificate - Free 01:00 Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced world, a Counselling and PsychotherapyTraining course stands as a vital pillar of support. It equips individuals with the necessary tools to navigate the complexities of mental health, offering profound insight into the human psyche. With modules ranging from the fundamental Introduction to Counselling to in-depth exploration of various therapy approaches, such as Dynamic Psychotherapy, the Counselling and Psychotherapy course cultivates a comprehensive understanding of human behavior and emotional well-being. The importance of such training cannot be overstated, especially with the rising prevalence of mental health conditions. In the UK, where mental health awareness is gaining momentum, the demand for qualified counselors and psychotherapists is ever-growing. Completion of this Counselling and Psychotherapy course opens doors to a plethora of job opportunities in counseling centers, hospitals, and private practices, with salaries ranging from £25,000 to £40,000 per annum depending on experience and specialization. The sector is witnessing a steady increase, withjob prospects projected to rise by 22% over the next decade, underscoring the immense value and relevance of pursuing a career in Counselling and Psychotherapy. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Counselling Module 02: Types of Counselling Module 03: Introduction to Psychotherapy Module 04: Therapeutic Relationship Module 05: Counselling and Psychotherapy Module 06: Dynamic Psychotherapy Module 07: Mental Health Conditions Module 08: Mental Disorders Module 09: Psychotherapy Healing Learning Outcomes: Identify various counselling approaches and their applications in practice. Analyse the dynamics of therapeutic relationships in counselling sessions. Describe common mental health conditions and their impact on individuals. Evaluate different types of psychotherapy and their therapeutic techniques. Explain the principles and techniques of dynamic psychotherapy interventions. Apply psychotherapeutic healing methods to support mental health recovery. CPD 10 CPD hours / points Accredited by CPD Quality Standards Counselling and Psychotherapy Training 2:37:53 1: Module 01: Introduction to Counselling 15:26 2: Module 02: Types of Counselling 16:33 3: Module 03: Introduction to Psychotherapy 12:30 4: Module 04: Therapeutic Relationship 17:20 5: Module 05: Counselling and Psychotherapy 09:06 6: Module 06: Dynamic Psychotherapy 18:50 7: Module 07: Mental Health Conditions 16:48 8: Module 08: Mental Disorders 28:26 9: Module 09: Psychotherapy Healing 21:54 10: CPD Certificate - Free 01:00 Who is this course for? This Counselling and Psychotherapy Training course is accessible to anyone eager to learn more about this topic. Through this Counselling and Psychotherapy course, you'll gain a solid understanding of Counselling and Psychotherapy Training. Moreover, this course is ideal for: Psychology graduates seeking specialised counselling and psychotherapy knowledge. Healthcare professionals looking to expand their skills in mental health support. Individuals interested in pursuing careers in counselling and psychotherapy. Social workers aiming to enhance their understanding of therapeutic interventions. Educators seeking to integrate mental health support into their practice. Requirements There are no requirements needed to enrol into this Counselling and Psychotherapy Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Counselling and Psychotherapy Training course. Career path After finishing this Counselling and Psychotherapy course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Counselling and Psychotherapy are: Mental Health Counsellor-£25K to £40K/year Psychotherapist-£30K to £45K/year Counselling Psychologist-£35K to £50K/year Clinical Supervisor- £40K to £60K/year Mental Health Outreach Worker- £20K to £30K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for CBT Tools and Strategies. This cours is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the CBT Tools and Strategies course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying CBT Tools and Strategies career, then enrol in our course today! What will make you stand out? On completion of this online course, you will gain: After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of CBT Tools and Strategies learning materials. The CBT Tools and Strategies course online test with immediate results Enroling in the Course has no additional costs. You can study and complete the CBT Tools and Strategies course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial CBT Tools and Strategies is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of CBT Tools and Strategies and explore the key topics such as: CBT Tools and Strategies Module 01: Introduction to CBT Module 02: CBT Theories and Principles Module 03: CBT Tools and Strategies Module 04: CBT Process Module 05: CBT for Personal Growth Module 06: Overcoming Anxiety and Depression Module 07: CBT for Children with Autism Therefore, reinforce your knowledge and furnish your skills by enroling in our CBT Tools and Strategies course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the CBT Tools and Strategies course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This CBT Tools and Strategies Course the Right Option for You? This CBT Tools and Strategies course is recommended for anyone who is interested in learning more about this topic. Taking this course, you'll learn the fundamental ideas and gain a comprehensive understanding of the topic. This CBT Tools and Strategies course is open to everybody. You can access the course materials from any location in the world, and there are no requirements for enrolment. You should enrol in this course if you: Aspire to understand CBT Tools and Strategies better. Already working on CBT Tools and Strategies and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in CBT Tools and Strategies-related fields. Requirements Without any formal requirements, you can delightfully enrol in this CBT Tools and Strategies course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this CBT Tools and Strategies course at your own pace. Career path The aim of this exclusive CBT Tools and Strategies course is to help you toward your dream career. So, complete this CBT Tools and Strategies course and enhance your skills to explore opportunities in relevant areas.

Elevate your career and job prospects with our Sales and Marketing with Negotiation Skills Level 5 Diploma. Aspiring to climb the corporate ladder? Are you keen on boosting your selling figures? From boutique firms to multinational conglomerates, the demand for skilled professionals in Sales and Marketing has never been greater. With our comprehensive Level 5 Diploma, you'll be ideally placed to tap into this burgeoning market. The course begins with a robust introduction to selling, setting the stage for in-depth selling Growth and Hypnosis modules. Learn how to deliver captivating Presentations and comprehend the synergies and complexities between Sales and Marketing. We've handpicked modules that focus on the nitty-gritty, like dealing with customers and handling objections, to ensure you're battle-ready for the real world of Sales and Marketing. On top of that, we've packed in proven tips and tricks that can skyrocket your selling figures. Equip yourself with the ultimate toolkit in Sales and Marketing. Seize this chance to make Sales and Marketing your stepping stone to an illustrious career. This isn't just a course; it's your passport to becoming a master in this sector. Learning Outcomes Grasp fundamental Sales and Marketing principles and methodologies. Hone skills to craft and deliver engaging selling pitches. Harness advanced techniques in Sales and Marketing negotiations, ensuring win-win outcomes while preserving business relationships. Enhance communication abilities to foster trust in transactions. Learn strategies to address and overcome customer objections. Apply Sales and Marketing theories in real-world scenarios, utilising tips and tricks from the course to enhance performance and drive business growth. The Sales and Marketing with Negotiation Skills Level 5 Diploma offers a comprehensive training package to equip you for a rewarding career in this sector. The course is divided into 11 key modules, each designed to tackle a specific area vital to mastering the world of Sales and Marketing. The journey begins with an Introduction to Selling, laying the groundwork for what follows. It moves on to selling Growth, offering strategies to scale business operations, and delves into the psychological aspects of selling Hypnosis. Other modules, such as selling Presentation and Communication Skills, focus on perfecting your pitch and client interaction. Critical modules like Leverage and Limitations and Sales Negotiations dive deep into strategic parts of Sales and Marketing, teaching you how to maximise gains while being aware of potential pitfalls. By arriving at modules concerning Dealing with Customers and Handling Objections, you'll be well-prepared to face real-world challenges in Sales and Marketing. The course concludes with Tips and Tricks for Sale, arming you with practical advice to elevate your Sales and Marketing career. Enrol now to transform yourself into a Sales and Marketing professional. Show off your new skills with a certificate of completion Hardcopy: Hardcopy Certificate: £9.99 (FREE UK Delivery) Hardcopy Transcript: £9.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Sales 13:23 1: Introduction to Sales Preview 13:23 Module 02: Sales Growth 14:35 2: Sales Growth 14:35 Module 03: Sales Hypnosis 12:00 3: Sales Hypnosis 12:00 Module 04: Sales Presentation 11:24 4: Sales Presentation 11:24 Module 05: Sales and Marketing 16:44 5: Sales and Marketing 16:44 Module 06: Leverage and Limitations 09:23 6: Leverage and Limitations 09:23 Module 07: Communication Skills 13:13 7: Communication Skills 13:13 Module 08: Negotiations 17:07 8: Sales Negotiations 17:07 Module 09: Dealing with Customers 14:59 9: Dealing with Customers 14:59 Module 10: Handling Objections 10:57 10: Handling Objections 10:57 Module 11: Tips and Tricks for Sale 11:36 11: Tips and Tricks for Sale 11:36 Get your CPD Certificate 01:00 12: Get your CPD Certificate 01:00 PDF Who is this course for? This Sales and Marketing with Negotiation Skills course is perfect for: Aspiring Salespersons: Those keen on entering the Sales and Marketing domain. Established Salespeople: Professionals aiming to refine skills. Business Owners: Entrepreneurs wishing to boost their strategies. Marketing Executives: Those wanting a synergised sales and marketing approach. Team Leaders: Individuals looking to elevate their team's output. Career Changers: People from varied fields exploring this industry. After completing this course, anyone can later enrol in these courses: NCFE Level 3 Diploma in Skills for Business: Sales and Marketing Level 4 Diploma in Sales and Marketing Management (RQF) Level 2 Award in Underage Sales Prevention (RQF) Level 5 Certificate in Sales (RQF) Requirements Without any formal requirements, you can delightfully enrol in this Sales and Marketing with Negotiation Skills Level 5 Diploma course. Career path The aim of this exclusive Sales and Marketing with Negotiation Skills course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas: Sales Manager Sales Representative Negotiator Salesperson Sales Executive Administration Assistant

Unlock the door to understanding the intricacies of adjustment disorders. Embark on a journey through the diverse modules, each designed to unveil different facets of this psychological realm. Dive into the nuances of types, causes, symptoms, and diagnosis, equipping yourself with profound insights. Discover effective treatment methods that can make a positive impact. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Explore the terrain of adjustment disorders with our comprehensive course. Delve into the fundamentals, unravel complexities, and emerge with an enriched comprehension. Elevate your knowledge, broaden your horizons, and navigate the realm of mental health with confidence. Enrol today to embark on a transformative learning experience. Course Curriculum Module 01: Introduction to Adjustment Disorder Module 02: Types of Adjustment Disorder Module 03: Causes of Adjustment Disorder Module 04: Symptoms and Diagnosis of Adjustment Disorder Module 05: Treatment of Adjustment Disorder Learning Outcomes: Identify diverse types of adjustment disorders, understanding their distinctive characteristics. Analyze the multifaceted causes contributing to the development of adjustment disorders. Recognize the subtle symptoms indicative of adjustment disorders for accurate diagnosis. Acquire insights into the psychological landscape, enhancing your diagnostic proficiency. Explore effective treatment strategies, fostering a holistic approach to mental health. Gain a comprehensive understanding of adjustment disorders, promoting informed perspectives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Understanding Adjustment Disorders 1:08:41 1: Module 01: Introduction to Adjustment Disorder 06:28 2: Module 02: Types of Adjustment Disorder 23:02 3: Module 03: Causes of Adjustment Disorder 10:03 4: Module 04: Symptoms and Diagnosis of Adjustment Disorder 07:45 5: Module 05: Treatment of Adjustment Disorder 20:23 6: CPD Certificate - Free 01:00 Who is this course for? Mental health professionals seeking advanced insights into psychological disorders. Counsellors aiming to broaden their expertise in dealing with adjustment issues. Psychology enthusiasts eager to delve into the intricacies of mental health. Students pursuing studies in psychology, counselling, or related fields. Healthcare professionals keen on expanding their knowledge of mental well-being. Career path Clinical Psychologist Counselling Psychologist Mental Health Counsellor Psychiatric Nurse Social Worker Occupational Therapist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Register on the Child Safeguarding Diploma today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Child Safeguarding Diploma course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Child Safeguarding Diploma course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description (including method of assessment and certification): The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To successfully complete the Child Safeguarding Diploma course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Child Safeguarding Diploma course. After successfully passing the Child Safeguarding Diploma course exam, you will be able to apply for a CPD-accredited certificate as proof of your Child Safeguarding Diploma qualification. Certification All students who successfully complete the Child Safeguarding Diploma course can instantly download their digital certificate. You can also purchase a hard copy of the Child Safeguarding Diploma course certificate, which will be delivered by post for £9.99. Requirements: The Child Safeguarding Diploma is open to all students and has no formal entry requirements. To study the Child Safeguarding Diploma course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: This Child Safeguarding Diploma course will assist you to get your desired job in the relevant field. The course will also progress your career, regardless of your present job status. You could explore a number of job roles for you to fill as you complete this Child Safeguarding Diploma course. Course Content Counselling Practitioner Certificate Module: 01 Depression Counselling Promo 00:02:00 About_Course 00:03:00 About_Tutor 00:02:00 Module: 02 Intro Depression 00:05:00 Melancholy_History 00:07:00 Signs of Depression 00:07:00 Brain_Depression 00:06:00 Neurons_Depression 00:09:00 Stress_Depression 00:10:00 Environment_Health 00:04:00 Sleep_Disorders 00:06:00 Somatic_Sympotoms 00:06:00 Risk_factors 00:08:00 Module: 03 Classification_Methods 00:07:00 Cyclymia 00:06:00 Creativity_Depression 00:07:00 Dysthymia_Atypica 00:07:00 Bipolar_Manic 00:06:00 Antenatal_Postpaturm_D 00:09:00 Bereavement_Grief 00:09:00 Dysthymia_Children 00:04:00 Elderly 00:07:00 Psychosocial_Health_Elderly 00:03:00 Module: 04 Neurogenesis 00:04:00 MOI 00:04:00 Serotonin_Syndrome 00:03:00 SSRIs 00:03:00 Tyramine 00:03:00 Medical_Stats 00:10:00 Module: 05 Lifestyle_Diet_DD 00:07:00 St John's Wort 00:05:00 Omega_3 00:04:00 Tai_Chi_Qigong 00:04:00 Yoga 00:04:00 Acupuncture 00:03:00 Art_Music_Therapy 00:08:00 Module: 06 Person_Centr_Appr 00:07:00 Family_Couples_Therapy 00:09:00 Step_Care_Approach 00:10:00 Psychodynamic_IPT 00:06:00 REBT 00:06:00 Hypnotherapy 00:05:00 Hypnotherapy_PTSD 00:05:00 Gestalt_Therapy 00:06:00 Therapeutic_Relationship 00:07:00 Knowledge_Qualities 00:03:00 Thanks_GoodBye! 00:03:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Are you ready to thrive when the pressure is on? Introducing our comprehensive course: Decision Making in High Stress Situations. In today's fast-paced world, the ability to make sound decisions under pressure is a crucial skill for success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will explore how to make decisions when they're feeling stressed out. They'll start by understanding what decision making is all about and how stress affects it. They'll dive into different types of stress and how they can mess with decision making. Then, they'll learn how time pressure can add to the stress and affect decisions. Next, they'll look at making decisions when they're feeling stressed on a personal level and within an organization. Finally, they'll learn about using decision making to manage conflicts effectively. Overall, this course helps learners understand how stress impacts decision making and equips them with strategies to make better decisions even when they're under pressure. Course Curriculum Module 01: Introduction to Decision Making Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision Making Under Stress Module 05: Organizational Level Decision Making Under Stress Module 06: Decision Making for Conflict Management Learning Outcomes: Understand key decision-making principles in high-pressure environments. Analyze the impact of stress on decision-making effectiveness. Implement strategies to mitigate time-related stress in decision making. Apply personal-level decision-making techniques to navigate stress-induced situations. Evaluate organizational-level decision-making processes under high-stress conditions. Utilize decision-making strategies for effective conflict management resolutions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Decision Making in High Stress Situations 1:39:57 1: Module 01: What is Decision Making 21:12 2: Module 02: Stress and Its Impact 15:14 3: Module 03: Time Stress and Decision Making 15:17 4: Module 04: Personal Level Decision Making Under Stress 19:15 5: Module 05: Organizational Level Decision Making Under Stress 11:23 6: Module 06: Decision Making for Conflict Management 16:36 7: CPD Certificate - Free 01:00 Who is this course for? Professionals seeking to enhance decision-making skills under stress. Managers aiming to improve team decision-making in stressful situations. Individuals aspiring to excel in high-pressure decision-making roles. Leaders navigating complex decision-making scenarios amidst stressful environments. Teams aiming to enhance collective decision-making capabilities under stress. Career path Crisis Management Consultant Emergency Response Coordinator Air Traffic Controller Military Strategist Trauma Surgeon Financial Trader Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Transform your life with our comprehensive Diploma in Anger Management. This course covers essential modules, from understanding anger and gaining control to practical strategies for dealing with angry people and solving problems effectively. With expert guidance through our Triple A Approach and a personal plan, you'll master techniques to manage anger and improve relationships. Join us and take the first step towards a calmer, more balanced life. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course teaches you how to understand and manage anger effectively. Learn the causes of other people's anger as well as how to identify your own triggers.You'll explore a three-step approach to handle anger, helping you stay calm and make better choices. The course offers strategies to gain control over your reactions and tips on what to do and avoid in tense situations. You'll also learn how to deal with others who are angry and how to focus on the problem rather than the person. The course guides you through steps to work on and solve the problem causing the anger. Finally, you'll create a personal plan to apply these skills in real life, helping you manage anger constructively and improve your relationships. Course Curriculum: Module 01: Understanding Anger Module 02: The Triple A Approach Module 03: Gaining Control Module 04: Do's and Don'ts Module 05: Dealing with Angry People Module 06: Separate the People from the Problem Module 07: Working on the Problem Module 08: Solving the Problem Module 09: Pulling It All Together Module 10: A Personal Plan Learning Outcomes Comprehend the root causes and triggers of anger. Apply the Triple A Approach to manage anger effectively. Implement strategies to maintain control during anger episodes. Identify appropriate and inappropriate responses to anger. Communicate effectively with individuals experiencing anger. Develop a personalised plan for long-term anger management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Anger Management 1:03:48 1: Module 01: Understanding Anger 11:39 2: Module 02: The Triple A Approach 04:48 3: Module 03: Gaining Control 07:42 4: Module 04: Do's and Don'ts 03:34 5: Module 05: Dealing with Angry People 10:47 6: Module 06: Separate the People from the Problem 06:03 7: Module 07: Working on the Problem 08:08 8: Module 08: Solving the Problem 04:19 9: Module 09: Pulling It All Together 02:33 10: Module 10: A Personal Plan 03:15 11: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking better anger management techniques. People experiencing frequent anger issues. Managers handling workplace conflicts. Parents dealing with children's anger. Educators managing classroom behaviour. Career path Counsellor Social Worker Human Resources Manager Teacher Conflict Resolution Specialist Youth Worker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Transform your life with our comprehensive Diploma in Anger Management. This course covers essential modules, from understanding anger and gaining control to practical strategies for dealing with angry people and solving problems effectively. With expert guidance through our Triple A Approach and a personal plan, you'll master techniques to manage anger and improve relationships. Join us and take the first step towards a calmer, more balanced life. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course teaches you how to understand and manage anger effectively. Learn the causes of other people's anger as well as how to identify your own triggers.You'll explore a three-step approach to handle anger, helping you stay calm and make better choices. The course offers strategies to gain control over your reactions and tips on what to do and avoid in tense situations. You'll also learn how to deal with others who are angry and how to focus on the problem rather than the person. The course guides you through steps to work on and solve the problem causing the anger. Finally, you'll create a personal plan to apply these skills in real life, helping you manage anger constructively and improve your relationships. Course Curriculum: Module 01: Understanding Anger Module 02: The Triple A Approach Module 03: Gaining Control Module 04: Do's and Don'ts Module 05: Dealing with Angry People Module 06: Separate the People from the Problem Module 07: Working on the Problem Module 08: Solving the Problem Module 09: Pulling It All Together Module 10: A Personal Plan Learning Outcomes Comprehend the root causes and triggers of anger. Apply the Triple A Approach to manage anger effectively. Implement strategies to maintain control during anger episodes. Identify appropriate and inappropriate responses to anger. Communicate effectively with individuals experiencing anger. Develop a personalised plan for long-term anger management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Anger Management 1:03:48 1: Module 01: Understanding Anger 11:39 2: Module 02: The Triple A Approach 04:48 3: Module 03: Gaining Control 07:42 4: Module 04: Do's and Don'ts 03:34 5: Module 05: Dealing with Angry People 10:47 6: Module 06: Separate the People from the Problem 06:03 7: Module 07: Working on the Problem 08:08 8: Module 08: Solving the Problem 04:19 9: Module 09: Pulling It All Together 02:33 10: Module 10: A Personal Plan 03:15 11: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking better anger management techniques. People experiencing frequent anger issues. Managers handling workplace conflicts. Parents dealing with children's anger. Educators managing classroom behaviour. Career path Counsellor Social Worker Human Resources Manager Teacher Conflict Resolution Specialist Youth Worker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.