796 Counselling Skills courses in Cardiff delivered On Demand

Life Coaching and Counselling Overview The Life Coaching and Counselling course teaches you everything you need to know about the topic from the ground up so you can earn a professional certificate at no cost to demonstrate your accomplishments in the workplace. This extensive, instructor-led course on life coaching and counselling is intended to provide you a thorough understanding of the nature of the relevant industry and your primary responsibilities within it. You need a certain set of talents to succeed in your line of work in today's cutthroat environment. You will improve your current knowledge and abilities while gaining the most in-demand skills to launch your career in this comprehensive training programme. You may easily advance your profession and learn at your own speed with the help of the online training materials for this course. Why You Should Choose Life Coaching and Counselling Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Life Coaching and Counselling is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Life Coaching and Counselling is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Life Coaching and Counselling Module 01: Introduction to Life Coaching Introduction to Life Coaching 00:36:00 Module 02: History of Life Coaching History of Life Coaching 00:15:00 Module 03: Listening as a Coach Listening as a Coach 00:44:00 Module 04: The Language of Coaching (Part:1,2,3) The Language of Coaching (Part 1) 00:56:00 The Language of Coaching (Part 2) 00:48:00 The Language of Coaching (Part 3) 00:44:00 Module 05: Coaching as a Developmental Change Process Coaching as a Developmental Change Process 01:07:00 Module 06: Empowering the Client Empowering The Client 00:49:00 Module 07: Ethics in Coaching Ethics in Coaching 00:33:00 Module 08: Becoming an Effective Leader and Coach Becoming an Effective Leader and Coach 00:14:00

The art of persuasion and influencing is an important skill to have in this modern corporate world. Persuasion skills help you to like encourage others to take action and get your ideas clearly. You can easily make the job done and get the best out of your employees and colleagues if you can influence them rightly. However, influencing others can be challenging if you go for it without proper training.  Our Ultimate Persuasion Strategies! - Influence Tools & Skills Course is designed to train you with the strategies and techniques of persuasion and enhance your influencing skills. You'll learn how to boost your likeability and your communication skills so you can efficiently build a connection with anyone, as well as earn their trust quickly. Besides, you'll learn why people do what they do, including what drives and motivates them, so you can use that knowledge to persuade them to take action.  What you'll learn Mastery Of The 6 Major Skills Of Persuasion Ability To Spot When Persuasion Is Being Used On YOU! Powerful Ways To Get Your Ideas Across Vastly Improved Communication Skills Powerful Selling Skills Be More Likeable & Trustworthy In The Eyes Of Others Powerful Ability To Motivate Others! Exceptional Rapport Skills Who is this Course for? Anyone who is looking for learning the strategies of persuasion and influencing others can take this course. This course a perfect fit for:  Marketers Sales People Team Leaders Supervisors Managers Teachers Requirements No formal qualification is required for this course. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Ultimate Persuasion Strategies! - Influence Tools & Skills What Is Influence & Why is It Important! FREE 00:06:00 The Power To influence - Beginning Concepts 00:13:00 The 6 Master Principles Of Persuasion - Part 1 00:15:00 The 6 Master Principles Of Persuasion - Part 2 00:16:00 The MUST Have Persuasion Tool! 00:09:00 Emotional Reasoning 00:06:00 MORE Powerful Tools Of Persuasion 00:17:00 Rapport Building & Reputation - Part 1 00:11:00 Rapport Building & Reputation - Part 2 00:16:00 Powerful Tools Of Persuasion - Part 1 00:13:00 Powerful Tools Of Persuasion - Part 2 00:12:00 Powerful Tools Of Persuasion - Part 3 00:15:00

Description Do you need to lead one-on-one meetings in your workplace? If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time. One-on-One Meetings Serve Many Purposes They may be for Goal setting Performance review - formal and informal Tasking and progress monitoring Briefing Problem-solving and addressing issues Care and support Guidance Coaching or mentoring Performance feedback ...Even reprimands   But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training. So, in this course, we'll cover: The different types of one-on-one meeting Planning and preparing your meeting Putting together an effective agenda How to build rapport How men and women each perceive a mixed meeting - with advice for each How to listen well Questioning skills How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader.   As a result, you'll be able to: Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.   Prior Experience The only prior experience you need is some exposure to organizational life. However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..   Who is this course for? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting   Your Tutor: Dr Mike Clayton Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. Mike is supported by Felicity Dwyer Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK. What Will I Learn? Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Who is the target audience? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Requirements You should be a professional, manager, or supervisor who leads one-on-one workplace meetings ...or be expecting to lead them in the near future. Welcome and Introduction Welcome to the Course 00:03:00 Why One-on-One Meetings are so Important 00:03:00 Reasons to Meet 00:03:00 Meetings are Conversations: Types of Conversation 00:04:00 Preparation and Planning for Your One-onOne Meeting Planning your One-on-One Meetings 00:04:00 How to Prepare for Your Meeting 00:02:00 Preparing your Agenda 00:05:00 Running Your One-on-One Meeting The Five Stages of a Meeting 00:04:00 Meeting Room Layout 00:06:00 Rapport Building Skills 00:04:00 The Male-Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:05:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:08:00 Listening Skills 00:06:00 Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint Meetings 00:04:00 Informal Feedback Meeting 00:04:00 Formal Appraisal Meetings 00:06:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:03:00 Closing Last Thoughts 00:02:00

Course Description Get instant knowledge from this bite-sized Child and Adolescent Counselling Part - 1 course. This course is very short and you can complete it within a very short time. In this Child and Adolescent Counselling Part - 1 course you will get fundamental ideas of child and adolescent counselling, the key understanding of cognitive development, child development and so on. Enrol in this course today and start your instant first step towards learning about counselling and counsellors. Learn faster for instant implementation. Learning Outcome Familiarise with counselling and counsellors Understand child development Gain in-depth knowledge of the factors that influence the development Deepen your understanding of cognitive development How Much Do Counsellors Earn? Senior - £47,000 (Apprx.) Average - £30,000 (Apprx.) Starting - £19,000 (Apprx.) Requirement Our Child and Adolescent Counselling Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Child and Adolescent Counselling Part - 1 Module 01: Counselling and Counsellors 00:15:00 Understanding Child Development 00:24:00 Factors That Influence Development 00:41:00 Cognitive Development 00:25:00 Assignment Assignment - Child and Adolescent Counselling Part - 1 00:00:00

Addiction is a curse for human society. It can ruin a whole society easily. The Psychology and Therapy of Addictions course is designed for the people who want to help the addicted people and their family. Throughout the course, you will explore the techniques of counselling and therapy for people with addictions. You will learn about the Alcoholic parents and their children and how to deal with them. As the course proceeds, you will be familiarised with the treatments for drug addiction. The course also illustrates how to become a 'substance misuse worker'. You will know about co-dependency and relapse. By finishing the course, you will be able to start your counselling career and ready to help addicted people to their recovery. What Will I Learn? Work as a 'helper' who specialises in alcohol- and drug addictions Help someone they know who is struggling with their addiction Requirements Have an interest in helping to people with addictions Internet connection for taking this cours Who is the target audience? A beginner with an interest in 'Addiction therapies' or 'Addiction psychology' No previous academic experience is required, only genuine desire to learn! About Introduction: About instructor & the course FREE 00:02:00 Theories of Addiction The Moral Model FREE 00:06:00 The Psychological Model FREE 00:07:00 The Medical / Disease Model 00:09:00 The Socio-Cultural Model 00:05:00 Addiction Treatments Pharmacotherapy 00:03:00 The Minnesota Model 00:04:00 Counselling and Therapy 00:07:00 Harm Reduction Model 00:05:00 Treatments in Practice 00:05:00 Addiction in Society Drug policies, Legislation and Decriminalisation 00:09:00 Community change, Outreach, Harm Reduction or Abstinence 00:06:00 Alcohol and Drug education 00:06:00 Alcohol- and drug related issues in the workplace 00:05:00 Addiction in Families Codependency, Children of alcoholic families, parenting styles, family factors 00:08:00 Relapse for families, 'letting go', dependent attitudes and dependent behaviours 00:05:00 Al-Anon 00:05:00 The Intervention Approach 00:05:00 Working with Addiction Why be a 'helper' 00:03:00 'Helper' qualities and attitudes 00:04:00 Counselling / 'helping' skills 00:04:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Advanced Reflexology Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Advanced Reflexology Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Advanced Reflexology Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Reflexology Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advanced Reflexology ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Reflexology there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Advanced Reflexology course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Advanced Reflexology does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Advanced Reflexology was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Advanced Reflexology is a great way for you to gain multiple skills from the comfort of your home. Introduction Introduction 00:01:00 It doesn't matter how you learned to stimulate the points 00:03:00 What I mean by stimulating the areas more 00:04:00 How often should you treat someone 00:02:00 Your Two Pain Relieving Acupoints To Call Upon 00:05:00 6 the acupoints 00:07:00 Which reflexology charts to use? 00:02:00 Treating Specific Ailments Introduction to this section 00:01:00 Questioning The Client 00:10:00 What is the endocrine system? 00:02:00 The Circulatory System 00:03:00 A Look At High Blood Pressure/Hypertension 00:07:00 Treating High Blood Pressure/Hypertension 00:04:00 Headaches and Migraines 00:15:00 Treating Headaches/Migraines 00:02:00 Stress disorders/anxiety/worry 00:03:00 Treating Stress Disorders 00:02:00 Skin disorders 00:01:00 Skin disorders-The reflex zones 00:01:00 Skin disorders-The extra Points 00:07:00 Addictions 00:05:00 Insomnia 00:05:00 Treating Insomnia 00:02:00 The Digestive System 00:03:00 A Look At Irritable Bowel Syndrome(IBS) And Digestive Disorders 00:05:00 Treating IBS/ Digestive Problems 00:05:00 Arthritis-Let's take a look at the 3 most common types 00:02:00 Arthritis-Let's take a closer look 00:13:00 Arthritis-the reflex zones and acupressure points to stimulate 00:04:00 Menstrual problems/menopause 00:03:00 Treating Menstrual Problems 00:02:00 Respiratory disorders 00:03:00 Treating Respiratory Problems/Asthma 00:02:00 Treating Back, Neck And Other Musculoskeletal Pain The Musculoskeletal System 00:04:00 Neck Pain-What you need to know firstly 00:07:00 Neck Pain-The Reflex Zones On The Hands And Feet To Focus On 00:03:00 Neck Pain-The Treatment, The Points, The Exercises and Advice 00:08:00 Back pain-What you need to know firstly 00:05:00 Back Pain-The Reflex Zones On The Hands And Feet To Focus On 00:03:00 What to do for treating musculoskeletal pain in general 00:03:00 Congratulations! 00:01:00 Resources Resources - Advanced Reflexology

Overview of Dialectical Behaviour Therapy (DBT) Course Many people suffer from extreme emotional pain and often hurt themselves on purpose. DBT is designed to help people cope with their mental suffering and self-injurious behaviour.  This Dialectical Behaviour Therapy (DBT) Course will teach you the DBT therapy techniques to help people with borderline personality disorders and other mental conditions. Training with us, you'll understand mindfulness in DBT and how to incorporate mindfulness in clinical settings. In addition, the modules will explain how emotions work and introduce you to the most essential tools in emotion regulation. You'll also learn about different communication types in DBT and the DBT interventions where people learn to manage distress in a healthy way. Finally, you'll discover the application of DBT in treating diverse patient populations. Course Preview Learning Outcomes Identify the core components of DBT Determine the role of mindfulness in DBT Understand what are emotion regulation skills in DBT Realise how DBT can improve communication outcomes Learn about the ethical and professional considerations in DBT practice Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Dialectical Behaviour Therapy (DBT) Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Dialectical Behaviour Therapy (DBT) Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Dialectical Behaviour Therapy (DBT) Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Dialectal Behaviour Therapist Mental Health Assistant Human Service Caseworker Module 1: Introduction to DBT Introduction to DBT 00:19:00 Module 2: Mindfulness Skills Training Mindfulness Skills Training 00:20:00 Module 3: Emotion Regulation Skills Emotion Regulation Skills 00:19:00 Module 4: Interpersonal Effectiveness Skills Interpersonal Effectiveness Skills 00:16:00 Module 5: Distress Tolerance Skills Distress Tolerance Skills 00:26:00 Module 6: Application of DBT in Specific Populations Application of DBT in Specific Populations 00:27:00 Module 7: Implementation of DBT in Clinical Settings Implementation of DBT in Clinical Settings 00:28:00 Module 8: Ethical and Professional Considerations in DBT Practice Ethical and Professional Considerations in DBT Practice 00:19:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn how to provide psychotherapy to children, adults, families and groups. Take the first steps towards starting your counselling career with this Introduction to Psychotherapy course. Psychotherapy is designed to help people with psychological issues, such as depression, anxiety, and posttraumatic stress. This course will teach you how to deal with people with psychological disorders. You'll learn the concepts of psychotherapy and various types of psychotherapy approach.  In the course, you'll learn about the benefits of online psychotherapy, the methods of creating the most positive relationship with your client, and the concepts of 'the unconscious mind' will also be discussed. You'll also get to know about Internet-Based Therapy. If you're interested in psychotherapy and want to learn more about it or if you are looking to start a career as a psychotherapist, then this online psychotherapy course is just right for you. What You Will Learn You'll learn about: What is Psychotherapy? Psychology, Counselling & Psychotherapy Who Can Benefit from Psychotherapy? Short-Term Vs Long-Term Therapy The Therapeutic Relationship Psychotherapy for Children Family Therapy Different Types of Psychotherapy Internet-Based Therapy and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Negotiate to get better deals and save more money Do you lack skills to persuade other? Are you never getting things to happen your way? Then consider improving your negotiation skills with our Advanced Negotiation Skills Training Course. Negotiation involves pursuing your own interests to the exclusion of others. Persuading someone to do what you want them to do and ignoring their interests may be tricky but it can also be done just as easily if you apply the right technique. It is a process by which compromise or agreement is reached while avoiding argument or dispute. Effective negotiators must have the skills to analyze a problem to determine the interests of each party in the negotiation. A detailed problem analysis identifies the issue, the interested parties and the outcome goals. This course is effective for teaching negotiation skills such as how to emotionally control yourself and how to collaborate and solve problem easily. Improve your negotiation skills with this course. Course Highlights Advanced Negotiation Skills Training Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Advanced Negotiation Skills Training Course into 56 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 23 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Advanced Negotiation Skills Training Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Advanced Negotiation Skills Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Advanced Negotiation Skills Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Negotiation Basics How to Negotiate With Your Landlord About Problems FREE 01:00:00 How to Negotiate With Your Family Members, and Keep the Peace FREE 01:00:00 What is Involved When A Labor Negotiation Takes Place? 01:00:00 What is involved when negotiating a car lease? 01:00:00 What is involved when negotiating a car purchase? 01:00:00 What is involved when negotiating a real estate purchase? 01:00:00 How to use Negotiating Skills 01:00:00 How to practice negotiating skills 01:00:00 How to put your negotiating skills to work for your business 01:00:00 How to find negotiating skills that you can really use 01:00:00 How to make negotiating a habit 00:30:00 How to avoid negotiating too much 01:00:00 How you use words when negotiating 00:15:00 How to use body language when negotiating contracts 00:30:00 How to use eye contact when negotiating sales 01:00:00 How to ask for a raise, negotiation for your career 01:00:00 How to ask for better benefits, how to negotiate 01:00:00 What is the art of negotiating 01:00:00 How to negotiate your way out of paying your bill all at one time 01:00:00 How to avoid raising your voice when negotiating a problem 00:30:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 Three Methods of avoiding a conflict while negotiating 00:30:00 Three Methods of avoiding a fight with your co-workers with negotiation skills 00:30:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 How to realize your own negotiation skills and put them to work in your career 00:30:00 What is the top three negotiation skills needed by managers? 01:00:00 How to negotiate when trading in a car 01:00:00 How to negotiate with your boss, about anything 01:00:00 How to negotiate with your creditor about debts 00:30:00 How to negotiate when opening a new investment account 01:00:00 Developing Negotiation Skills Module One - Getting Started FREE 01:00:00 Module Two - Understanding Negotiation FREE 01:00:00 Module Three - Getting Prepared 01:00:00 Module Four - Laying the Groundwork 01:00:00 Module Five - Phase One - Exchanging Information 01:00:00 Module Six - Phase Two - Bargaining 01:00:00 Module Seven - About Mutual Gain 01:00:00 Module Eight - Phase Three - Closing 01:00:00 Module Nine - Dealing with Difficult Issues 01:00:00 Module Ten - Negotiating Outside the Boardroom 01:00:00 Module Eleven - Negotiating on Behalf of Someone Else 01:00:00 Module Twelve - Wrapping Up 00:30:00 Negotiation Skills Training Diploma- Activities 00:00:00 Handling Objections & How to Negotiate Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Sales & Negotiating Course: Handling Sales Objections- Activities 00:00:00 Mock Exam Mock Exam- Advanced Negotiation Skills Training Course 00:30:00 Final Exam Final Exam- Advanced Negotiation Skills Training Course 00:30:00

Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00