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154 Correspondence courses

Learning Impressive Telephone Techniques

By OnlineCoursesLearning.com

Learning Impressive Telephone Techniques Certification Indeed, even with an ever increasing number of organizations settling in the computerized world, phone cooperation stays a vital piece of the client experience. For certain organizations, a call might be the solitary connection that a client has with the organization or association. Anyway short a call might be, it has an impression. Each business trusts that its staff are proficient and productive, while picking up the phone, however not every person has a) a decent regular phone way or b) the abilities to respond rapidly, as a call develops. This course prepares staff who utilize the phone to take care of their work with the abilities to deal with brings in a positive and productive way, to make an enduring impression and an incredible client experience. The course is reasonable for any individual who will profit by having the option to reinforce their client connections. What's Covered in the Course? The substance of this course incorporates: Step by step instructions to extend an expert and respectful persona via phone; A comprehension of and how to utilize an expert phone decorum in a characteristic manner; The most effective method to shape and hold a positive initial feeling on the phone with various sorts of clients; Step by step instructions to sound proficient, sure and in charge, while on the phone; Dealing with key expressions that surface during business calls, so they can be utilized properly and successfully; Improving the clearness of correspondence, while talking on the phone; Building and upgrading listening abilities; Viably dealing with troublesome or furious clients, to achieve a positive goal; Perceiving issues via phone and attempting to successfully arrange and resolve them, to assist everybody included; Taking care of phone fury, misuse and dangers in a sure and successful way, to diffuse the circumstance and resolve the issue; Assembling and applying significant devices that help facilitate the nervousness and stress that can emerge during a business call. What are the Benefits of the Course? This course brags a horde benefits, and these include: The course furnishes the worker with the fundamental abilities, to manage any kind of call in an expert and successful way; The more workers that total the course, the more uniform your call framework becomes, expanding proficiency and profitability; Clashes and issues are managed in an expert way; A simple to-examine secluded arrangement that can be concentrated deftly, to suit singular requirements; Upon effective fulfillment of the course, an industry-perceived declaration is granted; Full online examination support.

Learning Impressive Telephone Techniques
Delivered Online On Demand
£50

Life Coaching Certification This seminar on Life Coaching gives bits of knowledge into the vocation and calling of holistic mentors. Intrigued applicants will find out about what life instructing is and how it can help change the existences of others with difficulties and issues. In this course, you will have the chance to learn: How and why individuals profit by life training and what the interaction of life instructing really includes. Experiences into the importance of central qualities and the impact of restricting convictions on our lives and how life training can help change our reasoning. How you can decide to have practical experience in various kinds of life training relying upon your advantage and tendency and the significant characteristics of an enabling holistic mentor. Significant correspondence and undivided attention abilities that assist you with turning into an incredible holistic mentor. The essentials and basics of life training and how center conviction frameworks direct our reasoning and dynamic cycles. How the cycle of life training in the UK is smoothed out with administrative principles just as clarification of the center morals. Also, you will find out about incredible addressing abilities. The most effective method to utilize incredible addressing abilities to fabricate trust and compatibility with your customers. Step by step instructions to divert your customers' reasoning and help them set game plans to accomplish esteem based objectives. The most effective method to pull in your first customers and how to profile target and forthcoming clients for your life training business. The most effective method to fortify your customer organization and use email showcasing to connect with possible customers. What's more, you will figure out how to set your expenses and installment rates. Advantages of examining the course Whenever you have considered the seminar on Life Coaching, you can anticipate the accompanying advantages: You will be in a situation to assist individuals with breaking down their present lives and assist them with understanding why they feel unmotivated or stuck By posing pertinent and keen inquiries, you can provide guidance to their reasoning and urge them to self-investigate and self-look at their own necessities and wants Your help and direction can help individuals proceed to live more joyful, more extravagant and more significant lives As you help individuals own their objectives, you are probably going to appreciate expanded interest from customers who need to work with you Your sympathetic help will urge individuals to make progress and joy quicker than they may have had the option to do all alone

Life Coaching
Delivered Online On Demand
£50

Hotel Reception

By OnlineCoursesLearning.com

Inn Reception Certification On the off chance that you own an inn and are hoping to prepare staff in how best to run gathering, this course is unquestionably ideal for your business needs. It is likewise the ideal manner by which to ensure that your spic and span representatives are covering each and every viewpoint that is important for the forefront of your inn business. As a lodging assistant, your colleagues have the essential part of taking client demands and making them a reality, by faultlessly co-ordinating among staff and the executives and filling in as the foundation of your inn. This course is offered totally on the web, and this permits your representatives the opportunity to concentrate any place and at whatever point is generally helpful for them. Through these 16 engrossing modules, any colleague can rapidly get a handle on the stuff, to turn into a priceless resource in the accommodation business. What's Covered in the Course? When contemplating this course, your colleagues will find out about: The various places that exist in the lodging gathering field and how to prepare for those that best suit your business' necessities; Step by step instructions to take reservations and look at visitors in and; The significance of client assistance and how to keep clients upbeat; Why you should know about both verbal and non-verbal correspondence; Phone behavior and how this is focal as an inn assistant; Managing despondent or irate visitors and how to conciliate them; Every one of the obligations for which an inn secretary is answerable for and the pertinent abilities, including specialized and administrative; Step by step instructions to function admirably with the different divisions all through your inn; Managing pressure in the work; The legitimate issues that are essential to know about, for example, the current laws and guidelines that may affect your workers and clients. What are the Benefits of the Course? At the point when you select any staff part on this course, they can anticipate an entire host of advantages, including: Acquiring important abilities, to assist them with dominating the cordiality business; Acquiring abilities for a situation with open positions from one side of the planet to the other; Endless supply of the course, your colleague will be compensated with an industry-perceived and completely authorize testament; They can contemplate the materials on any gadget accessible to them; Your staff will actually want to exploit extraordinary online help; The course materials will consistently be available later on: this is ideal for supplemental classes.

Hotel Reception
Delivered Online On Demand
£50

Payroll Systems and Management Level 2

By OnlineCoursesLearning.com

Finance Systems and Management Certification Level 2 The Payroll Systems and Management Certificate is intended to give the information and abilities needed by the individuals who wish to work in the finance organization segment of a Human Resources Department and for the individuals who should have a comprehension of the principles and guidelines administering the installment of pay rates and wages in the UK. Workers enlisted on this course have two opportunities to finish and breeze through the finish obviously assessment. They additionally have lifetime admittance to the learning modules, so they can revive their insight whenever. What's Covered in the Course? What a finance framework is and why each association needs one; The rudiments of finance frameworks: what you need to know, what to stay away from and the significance of correspondence; The sorts of finance frameworks in the United Kingdom: what to remember for the framework and working with HMRC; Components of an effective finance framework: staff preparing, execution audits and recordkeeping; What representatives entering and leaving the business means for finance: what to do, P45's and recording time keeping; Instructions to manage HMRC, with regards to new representatives, what data HMRC will require from the association and how to guarantee that workers are paid the right sum every month or week; The most effective method to figure gross and net compensation: the distinction among gross and net compensation and why the business should give a pay slip for every representative; The various derivations to compute net compensation sums; What legal compensation is: recordkeeping and answering to HMRC; Public the lowest pay permitted by law, in light old enough gatherings; Public Insurance commitment frameworks: why workers pay National Insurance, the various rates and boss commitments; Instructions to deal with the online PAYE framework; What the business recompense is; Retirement plans; Various projects accessible for finance; Tips to address finance blunders; The significance of yearly announcing. What are the Benefits of the Course? An expertly directed finance adds to staff fulfillment and assurance; Fruitful students will have a far reaching comprehension of how to deal with the association's finance inside the United Kingdom; Over the span of 23 exhaustive modules, workers will gain proficiency with the fundamental instruments and information required, to finish a finance in a successful and deliberate way; The course is offered on the web, which empowers the representative to learn at their own speed and time permitting, utilizing any gadget associated with the web, Upon fruitful finish of the course, the student will be granted with a confirmation, which is industry-perceived and unquestionable.

Payroll Systems and Management Level 2
Delivered Online On Demand
£50

Admin, PA and Secretarial

By OnlineCoursesLearning.com

This course is a guide for those keen on filling in as any sort of executive in an office setting. This incorporates individual collaborator (PA) and secretarial positions. It's likewise ideal for the individuals who right now stand firm on authoritative situations and need to extend their abilities to acquire new tips and deceives. In every module, the course will assess a particular ability that is fundamental in each authoritative position. We will go overbroad abilities, like client correspondence and trust in the working environment, just as more explicit abilities, for example, business composing and helpful PC applications. Members in this course will get important data that is straightforwardly appropriate to any managerial position. Regardless of whether they be as a PA or a secretary, occupations in an organization manage numerous parts of a business. Representatives in these positions need to manage ranking staff and clients, just as different organizations. To do so successfully, they need to have a wide exhibit of abilities that address every one of these territories. This course offers a more profound glance at these important capacities and leaves understudies ready to do their organization occupations effortlessly, expertise and certainty.   What You Will Learn: Valuable skills that will help in any administrative position How to use Microsoft Outlook and Excel How to communicate with senior staff How to communicate with customers and clients in a professional manner How to manage your time and keep organised in your job   Benefits of Taking This Course: Gain significant abilities that are alluring to managers Gain tips and deceives that are valuable in the work environment and can help you do your work all the more viably Find out about all that a PA or secretarial occupation involves Figure out how to direct business on the web, on the phone and face to face Improve your trust in the working environment to empower you to improve as a representative   Video Review Executive Assistant Tools & Tips for Organisational Perfection   Course Modules/Lessons Module 01: Introduction and Calendar Management Module 02: Writing Letters, Faxes and Emails in a Business Setting Module 03: Telephone Skills and Building Your Self-confidence Module 04: Making Travel Arrangements and Invoicing Module 05: Time Management and Efficient Filing Module 06: Customer Care and Dealing with Complaints Module 07: Planning Ahead, Presenting and Proofreading Module 08: Typing and Word Processing Module 09: A Quick Look at Microsoft Outlook and Excel Module 10: Organising Meetings and Effective Communication Estimated course learning time: 9 hours

Admin, PA and Secretarial
Delivered Online On Demand
£50

SEND Certification Instructing is a significant piece of youth advancement, however not every person learns similarly. With the SEND Certification program, you can furnish your school personnel with the instruments they need, to comprehend elective showing techniques and improve the accomplishment of their understudies. Uncommon instructive necessities are getting more common and require extraordinary consideration, and this staggered program is intended to go through the essentials of incorporation and planning exercises, to address the issues, everything being equal. What's Covered in the Course? This accreditation program has a sum of 22 modules and covers an abundance of data identified with SEND. Here's only some of what your staff will cover in the course: An acquaintance and foundation with SEND, alongside a diagram of the various kinds of adapting needs, which gives the establishment for instructing staff to push ahead with the program material; Hypotheses of learning and how they can be applied in a study hall setting; SEND implicit rules and instructor obligation, so you can be certain that your staff are considered responsible to the best expectations An attention on a few learning difficulties, including dyslexia, chemical imbalance and ADHD Elective showing procedures for understudies with a scope of extraordinary necessities, including correspondence challenges, enthusiastic and social battles and physical and tangible troubles Significant learning results, like how to comprehend explicit requirements and learning troubles and adjust the educational program likewise, to incorporate the best techniques for these learning challenges The most effective method to perceive and survey understudy learning difficulties and the best methodologies for offering instructive help. What are the Benefits of the Course? Not persuaded? Here are a portion of the advantages of taking the course: The program will give your staff the necessary information base, to empower them to work with SEND understudies following fulfillment of the program. An easy to understand design that can be gotten to from anyplace on the planet, so your staff can become familiar with regardless of where they are Upon fruitful finish of the course, teachers will have the necessary abilities, to comprehend and cook for extraordinary adapting needs, improving learning results and understudy achievement Understudies will profit by a more comprehensive learning climate, when the instruments learnt in the SEND Certification are executed, making it a superior spot wherein to learn Beside the improved comprehension of assorted adapting needs, this accreditation can prompt better representative fulfillment, which benefits everybody, including your association. If it's not too much trouble, note that as SEN frameworks fluctuate in every country of the UK - the code of training execution shrouded in Module 4 alludes just to the framework in England

SEND
Delivered Online On Demand
£50

Paralegal Training + Work Placement

4.8(47)

By Bradstone Allington

In today’s world, the legal industry is more competitive than ever and goes beyond simply having theoretical qualifications. Candidates who desire to make an impression are required to have an understanding of a broad range of marketing activities Our 3-month training programme provides everything you need to become fully qualified in Legal practice & management. Once you have completed your training session you will gain accredited certifications and three months of remote experience directly with one of our clients. After completing this programme candidates will be able to showcase that they have the following: Paralegal Practice & Management Training 3 months of remote work experience Job reference Career support This comprehensive training programme has been developed to enhance your CV and boost your job prospects. CPD 480 CPD hours / pointsAccredited by The CPD Certification Service Description What’s IncludedThree months full access to the online courseProfessional certificationGuaranteed work placement (12 weeks )Learn industry-leading skills and stand out from the crowd.Information-packed practical training starting from basics to advanced testing techniques.Best suitable for beginners to advanced level users and who learn faster when demonstrated.Course content designed by considering current trends in the job market.A practical learning experience with live project work and examples.*Terms Apply – Terms of serviceLegal Work ExperienceWe guarantee 12 weeks of legal work experience. These legal programme can equip you with the expertise required to secure law jobs.A few examples of the duties you would be expected to carry out during your legal job placement are;Advising employees on employment law and the employer’s own employment policies and proceduresManage legal documentation and correspondence in strict confidenceWork with solicitors to develop legal arguments, motions and other case filingsCorrespond with solicitors, court and clientsCase planning, development, and managementLegal research, fact gathering and information retrievalOnline Training period: 4-12 Weeks (this can be extended if required*)Assessment: To pass the course learners are required to successfully pass an online MCQ examination.*Terms Apply – Terms of serviceWhen can you start? You must first apply to be selected. The training takes place online. Once you finish your training modules then you can start the remote job placement.Career pathWe understand the importance of work experience, this can often be a deciding factor when applying for legal training jobs, with this in mind we have developed a comprehensive job placement programme that will make you eligible for a wide variety of entry-level legal roles.The legal work experience programme offers candidates law firm work experience and the relevant training required to secure graduate law jobs, graduate paralegal jobs and legal assistant jobs.Candidates who have completed this programme have secured jobs in the following roles;Legal Secretary – Salary £19,000Legal Assistant- Salary £21,000Assistant Paralegal – Salary £24,000Paralegal – Salary £27,064Solicitor – Salary £47,000 Who is this course for? Who is it for?Part qualified paralegals and newly qualified law studentsGraduates with no or little legal work experienceStudents currently studying or intending to study law or want to refresh their knowledgeCandidates working in legal assistant jobs who want career progressionIndividuals who are working in legal jobs but want to gain further knowledgeCandidates who want to open a firm Requirements There are no formal entry requirements for this course. We also expect the candidates to have basic knowledge of the law. Career path Kick start your entry-level career as a paralegal. Legal Secretary – Salary £19,000 Legal Assistant- Salary £21,000 Assistant Paralegal – Salary £24,000 Paralegal – Salary £27,064 Solicitor – Salary £47,000

Paralegal Training + Work Placement
Delivered Online On Demand3 weeks
£1,995

ESOL Business English Course

By Light Foundations

Enhance your professional communication skills with our Business English ESOL Course. Master presentations, negotiation, meetings, phone calls, report writing, letters & emails, and formal & informal networking. Designed for those with a foundation in English, our online program offers flexibility and convenience. Join us for twice-weekly Zoom lessons for 8/12 weeks, with a free initial assessment. Elevate your business communication skills from anywhere. Enrol today and unlock your potential!

ESOL Business English Course
Delivered OnlineFlexible Dates
£180 to £320

ESOL - English for Business (modular) - In Person Tuition, London, Lambeth, Wandsworth, Merton, Southwark, Kensington & Chelsea

5.0(8)

By GLA Tutors Home or Online

This Business English tutoring course is designed to help adult learners improve their English language skills within a professional context. Participants will focus on developing their communication skills, vocabulary, and cultural understanding necessary for success in the business world. Through practical exercises, role-plays, and industry-specific materials, learners will enhance their ability to effectively communicate in English within various business situations.  Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English within a business setting. 2. Expand business-related vocabulary and improve language accuracy. 3. Develop listening skills to understand business conversations and presentations. 4. Enhance reading comprehension skills for business-related texts. 5. Write accurately and coherently for business correspondence. Course Outline: Week 1: Introduction to Business English - Introduction to course objectives, expectations, and methodology - Assessment of participants' current language proficiency and individual learning goals - Overview of key business English skills and areas of focus Week 2: Business Communication Skills - Developing effective oral communication skills for business settings - Role-plays and discussions related to common business scenarios - Enhancing fluency, clarity, and confidence in expressing ideas and opinions Week 3: Business Vocabulary Expansion - Expanding business-related vocabulary and terminology - Exercises and activities to reinforce and practice key business terms - Incorporating industry-specific jargon into oral and written communication Week 4: Business Writing Skills - Improving writing skills for business correspondence - Practice exercises for emails, reports, memos, and other business documents - Enhancing clarity, coherence, and professional tone in written communication Week 5: Listening and Comprehension in Business Contexts - Developing listening skills to understand business conversations, presentations, and meetings - Authentic listening materials related to various business topics - Strategies for note-taking, understanding accents, and extracting key information Week 6: Reading and Comprehension for Business - Developing reading skills for business-related texts - Strategies for skimming, scanning, and understanding complex business documents - Identifying main ideas, supporting details, and summarising key information Week 7: Business Presentation Skills - Developing effective presentation skills for business contexts - Techniques for organising content, engaging the audience, and delivering impactful presentations - Practice sessions with feedback and guidance Week 8: Business Negotiation Skills - Enhancing negotiation skills for business interactions - Role-plays and practical exercises for successful negotiations - Polishing language and strategies for effective business communication Week 9: Business Etiquette and Cultural Understanding - Understanding business etiquette and cultural nuances in professional settings - Developing intercultural communication skills for international business contexts - Practicing effective communication in diverse and multicultural environments Week 10: Business Networking and Socialising - Developing language skills for networking and socialising in business contexts - Role-plays and exercises for effective communication at conferences, events, etc. - Polishing conversational skills, small talk, and building professional relationships Week 11: Business Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures in a business context - Identification and correction of common errors in business writing and speaking - Exercises and activities to improve language accuracy Week 12: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills in a business context - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include guest speakers or industry-specific case studies to provide further immersion and practical application of language skills.

ESOL - English for Business (modular) - In Person Tuition, London, Lambeth, Wandsworth, Merton, Southwark, Kensington & Chelsea
Delivered In-Person in LondonFlexible Dates
£60

Legal Secretary, Document Control & Minute Taking- QLS Endorsed

4.7(26)

By Academy for Health and Fitness

Are you ready to take your career as a Legal Secretary, Document Control & Minute Taking specialist to new heights? Look no further! Our comprehensive bundle of courses is designed to equip you with the essential knowledge and skills needed to excel in these crucial roles. With three QLS-endorsed courses and five CPD QS-accredited courses, this bundle is your ticket to success in the legal and administrative fields. Enrolling in our Legal Secretary, Document Control & Minute Taking bundle is the smart choice for professionals looking to enhance their expertise and advance their careers. Whether you're a seasoned legal professional seeking to broaden your skill set or an aspiring administrative professional looking to break into the industry, this bundle caters to your needs. Don't miss out on this exclusive opportunity to boost your career prospects. Enroll today and embark on a transformative learning journey that will open doors to new opportunities and success! Key Features of the Legal Secretary, Document Control & Minute Taking- QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Legal Secretary, Document Control & Minute Taking- QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Document Control QLS Course 02: Legal Secretary QLS Course 03: Minute-Taking Executive Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Office Skills Course 02: Email Writing Training Course 03: Business Writing Course 04: Meeting Management Online - CPD Accredited Course 05: Microsoft Excel Complete Course 2019 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Legal Secretary, Document Control & Minute Taking- QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: By completing this bundle, you will gain: Proficiency in document control processes and systems In-depth understanding of legal secretary responsibilities and tasks Mastery of minute taking techniques for efficient meetings Enhanced office skills for increased productivity Effective email writing and communication abilities Polished business writing skills for professional correspondence Comprehensive knowledge of meeting management techniques and strategies Elevate your career as a Legal Secretary, Document Control & Minute Taking professional with our power-packed bundle of courses. This comprehensive collection of QLS-endorsed and CPD QS-accredited courses equips you with the essential knowledge and skills to thrive in these critical roles. From mastering document control processes to honing your minute-taking skills, our courses empower you to excel in the legal and administrative domains. Enroll today and unlock a world of career opportunities! CPD 290 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Legal professionals seeking to broaden their skill set Administrative professionals aspiring to enter the legal field Individuals interested in document control and minute-taking roles Those looking to enhance their office skills for increased productivity Career path Upon completion of this bundle, you can pursue various rewarding career paths, including: Legal Secretary: £20,000 - £35,000 per annum Document Controller: £25,000 - £45,000 per annum Minute Taker: £18,000 - £30,000 per annum Administrative Assistant: £17,000 - £25,000 per annum Office Coordinator: £20,000 - £30,000 per annum Business Writer: £25,000 - £40,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Legal Secretary, Document Control & Minute Taking- QLS Endorsed
Delivered Online On Demand4 days
£309
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