Selling isn’t just about pushing products – it’s about conversations, timing, and knowing how to build trust without sounding like a script. This Sales Skills course helps learners grasp the essentials of persuasive communication, structured selling techniques, and relationship-focused approaches that actually work – whether you're closing deals over the phone, via email, or online platforms. It’s designed to sharpen your ability to identify buying signals, manage objections with confidence, and keep conversations naturally flowing towards a positive outcome. Whether you're new to the world of sales or you’re aiming to sharpen the edges of your approach, this CPD-accredited course offers a clear path to refining your strategies without wading through fluff. With modules tailored to today’s fast-paced digital environments, you’ll learn how to adjust your tone, time your follow-ups smartly, and build rapport in ways that feel authentic. No jargon, no awkward pitch lines – just solid sales skills that help people say “yes” more often. Alongside the lessons, you also get a certificate for free after passing the course for all your career advancement needs. With tutor support, a money-back guarantee and CPD certification, there's no better course out there for you to learn about Sales Skills - CPD Accredited. Enrol now and we'll see you in class. P.S. - there's a full curriculum breakdown given in the description section below. Check it out if you want more information about the course and the topics it covers. Course Curriculum: Module One: Basic Rules for Sales People Module Two: Cold Calling Module Three: Face-to-Face Meetings Module Four: Rapport Building Module Five: Sales Presentations Module Six: Results Selling Module Seven: Handling Negotiations Module Eight: Dealing With Objections Module Nine: Closing the Sale Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Sales Skills - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Sales Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sales Skills - CPD Accredited training.
The Food Labelling Regulations Training - CPD Accredited Course offers a thorough understanding of the legal and practical aspects of food labelling. In this course, learners will explore the latest UK and EU regulations, which dictate how food labels must be designed, displayed, and interpreted. These regulations play a crucial role in ensuring consumer safety, transparent marketing, and legal compliance within the food industry. Designed for professionals who need to navigate food labelling laws confidently, this course provides in-depth knowledge of ingredient declarations, allergen labelling, nutritional information, and the broader implications of food labelling. With an emphasis on staying up-to-date with the constantly evolving regulatory landscape, learners will leave equipped to handle labelling requirements with ease. The course aims to provide not just knowledge, but the confidence to apply it effectively in the workplace, ensuring that labels are compliant, clear, and legally sound. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Food Labelling Module 02: General Principles of Food Labelling Module 03: Components of a Food Label Module 04: Nutrition Labelling Module 05: Enforcement Bodies and Relevant Legislation in the UK Module 06: UK Regulations and Laws on Food Labelling Module 07: Public Health and Food Safety Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Food Labelling Regulations Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Food Labelling Regulations Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Food Labelling Regulations Training - CPD Accredited training.
Description: This course is designed to help you grow and develop abilities to make the right decisions in life. You ought to always think out the issue before you make a decision. You'll make healthier decisions by viewing the total picture. If the issue is too huge for you to handle solo, ask for help. Talk with acquaintances, loved ones, or experts. In this course, y ou will also be guided to realise your true potentials. It will help you develop time management skills and personal effectiveness. It will also help you to build confidence and also be providing you with stress releasing techniques which will help you enjoy your personal as well as your professional life. With this course you will be able to increase your motivation. It will help you communicate with people easily with more confidence and this will increase your productivity. Who is the course for? This course is for people who are willing to help themselves to increase their confidence level and excel at their job. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Personal Planning & Development Course is a useful qualification to possess, and would be beneficial for the following careers: Child psychology Counsellor Personal development instructor Blogger. Chapter 01 Accepting the Facts 01:00:00 Chapter 02 Establishing Bravery 00:30:00 Chapter 03 Altering Habits 01:00:00 Chapter 04 Beauty is truth; truth beauty 00:30:00 Chapter 05 Favorable Contemplations 00:30:00 Chapter 06 Using Your Brain 00:30:00 Chapter 07 Wrapping Up 00:15:00 Mock Exam Mock Exam- Personal Planning & Development Course 00:20:00 Final Exam Final Exam- Personal Planning & Development Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: If you run a giant corporation or work in a small business, it's more than likely that you regularly deal with people of different cultures - from customers and suppliers to salespeople and colleagues. This Managing Cultures in Workplace will guide you in every facet of business - from hiring and motivating employees to develop winning sales pitches marketing campaigns. This Managing Across Cultures Course will give supervisors and manager easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool. If you want to improve your knowledge you should join this course. Learning Outcomes: Give a definition to culture simultaneously learn how it molds the workplace Recognise the ways the stereotypes develop our concepts Create effective cross-cultural outlook Learn to communicate more proficiently through cultures Know how to manage employees skilfully from various cultures Assist your teams to surpass cross-cultural as well as the virtual limits Generate acceptability along with awareness for your organization to assist the creation of a multicultural atmosphere Work on to leverage the global talent scheme Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Managing Cultures in Workplace is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Managing Cultures in Workplace is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 What Is Culture? 00:30:00 Communicating Effectively 00:30:00 Team Building Across Cultures 00:30:00 Managing Across Cultures 00:30:00 Building a Multicultural Organization 00:15:00 Working with the Global Talent Pool 00:15:00 Mock Exam Mock Exam- Managing Cultures in Workplace 00:20:00 Final Exam Final Exam- Managing Cultures in Workplace 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envÃan las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un tÃtulo: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en lÃnea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Preparación 00:15:00 Módulo Tres: Creando el Contenido (I) 00:15:00 Módulo Cuatro: Creando el Contenido (II) 00:15:00 Módulo Cinco: Durante la Sesión 00:15:00 Módulo Seis: Comida e Instalaciones 00:15:00 Módulo Siete: Impresos y Materiales Para que los Participantes Lleven 00:15:00 Módulo Ocho: Personas o Situaciones DifÃciles 00:15:00 Módulo Nueve: Aquello Que Los Almuerzo y Aprendizaje No Son 00:15:00 Módulo Diez: Mejores Prácticas (I) 00:15:00 Módulo Once: Mejores Prácticas (II) 00:15:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: This course will teach you all the important aspects of personal development. The impression of self-awareness and personal development is as old as the existence of human beings. From the time we stirred to mindfulness of people, the impulsive notion of ending up plainly better by development and survival of the fittest is a piece of our identity. With the development of innovation and the logical procedure, self-reorganization has in like manner turned out to be more logical. We have found how to mention objective facts and to detail theories. In this course, we will be able to test these potential outcomes and find central standards about how to exist. Who is the course for? Professionals who are helping people build their personal goals People who have an interest in the personal development concepts Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Concepts of Personal Development is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellors Life Coach Mentors Psychologists. Concepts of Personal Development Affirmations 01:00:00 Goals 01:00:00 Improve Social Skills 00:30:00 Be A Leader 00:30:00 Brain Power 00:15:00 People Skills 01:00:00 Communication 01:30:00 Shape Your Destiny 00:15:00 Let Go 01:00:00 Personal Magnetism 00:30:00 Wrapping Up 01:00:00 Mock Exam Mock Exam- Concepts of Personal Development 00:20:00 Final Exam Final Exam- Concepts of Personal Development 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
It is almost impossible to even imagine a corporate world without a healthy and trained group of people working together to achieve the tasks which would be unachievable otherwise. With this course, learn how to make a solid team-building strategy that can create an environment of greater collaboration and unity. Learn the concepts that make up a great team, the factors that help it to be successful and also how to be an inspiring team role model. You will also learn how to face obstacles as a team and overcome them. With teams at the heart of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. This course can definitely help you get there! Learning Outcomes: The price of working as a team How to develop team standard, ground rules, and team contracts Their team player methods as well as how it can be applied effectively Mediums to create team belief The phases of team development and how to assist a team go through them The sensitive role communication skills will contribute to building and managing a team atmosphere Paths in which team members can get engaged in and boost in a team setting Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Team Building is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Team Building is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 1 Defining Teams 00:15:00 Establishing Team Norms 00:15:00 Working as a Team 00:15:00 Your Team Player Type 01:00:00 Building Team Trust 00:15:00 The Stages of Team Development 00:30:00 Communication 00:30:00 Becoming a Good Team Player 00:15:00 Module: 2 Types of Teams 00:15:00 The TORI Team Building Model 00:15:00 The Five Stages of Team Development 00:30:00 Characteristics of Great Teams 00:15:00 Clear Roles and Assignments 00:15:00 Team Player Types 00:30:00 The Trust/Relationship Model 00:05:00 Lateral and Vertical Thinking 00:05:00 Creative Team Thinking 00:45:00 Team Shaping Factors 00:15:00 Solving Problems 00:30:00 Interventions for Team Leaders 00:30:00 Resolving Conflict 00:15:00 SWOT Analysis 00:15:00 Developing Team Action Plans 00:15:00 Mock Exam Mock Exam- Diploma in Team Building 00:30:00 Final Exam Final Exam- Diploma in Team Building 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
This course is designed to enable you to acquire the enhanced team building skills and to have comprehensive understanding of the importance of teamwork. Description: Having a strong teamwork will benefit any organisation and will lead to great success. But teamwork doesn't just happen. Teams have to be created, developed, and continuously raised. Learn how to create a solid team building strategy that can create an environment of greater collaboration and collegiality, in this course. Explore the different aspects of a team and also ways that you can turn into top-notch team performer. You will be introduced to the concepts of what makes up a team, the factors that help to be a successful team and team manager. You will also learn how to work effectively in teams, overcome obstacles and motivate your team. If you want to work well together as a team to solve problems and get things done, then gain the practical skills in this course! Who is the course for? This course would be ideal for Business and Workplace leaders who want to create an efficient, motivated and productive team. This course would be perfect for anyone who intends to work in a team. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Team Building Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Leader. Entrepreneur. Manager. Line manager. Team leader. Supervisor. Executive. Team Building Diploma Module One - Getting Started 00:30:00 Module Two - What Are the Benefits of Team Building 01:00:00 Module Three - Types of Team Building Activities 01:00:00 Module Four - Games 00:30:00 Module Five - More Team Building Games 01:00:00 Module Six - Activities 00:30:00 Module Seven - More Team Building Activities 01:00:00 Module Eight - Social Gatherings 00:30:00 Module Nine - Common Mistakes When Team Building 01:00:00 Module Ten - Formatting a Team Building Plan 01:00:00 Module Eleven - Evaluate 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Team Building Diploma- Activities 00:00:00 Mock Exam Mock Exam- Team Building Diploma 00:20:00 Final Exam Final Exam- Team Building Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Resourcing and Managing Talent Course Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Resourcing and Managing Talent Course Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Resourcing and Managing Talent Course Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Resourcing and Managing Talent Course Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Resourcing and Managing Talent Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Resourcing and Managing Talent Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Resourcing and Managing Talent Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Resourcing and Managing Talent Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Resourcing and Managing Talent Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Resourcing and Managing Talent Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01. Introduction to Resourcing and Talent Management Introduction to Resourcing and Talent Management 00:29:00 Module 02. Resourcing and Talent Planning Resourcing and Talent Planning 00:11:00 Module 03. Talent Management and The Role of Recruiting Talent Management and The Role of Recruiting 00:12:00 Module 04. Coaching, Training and Development Coaching, Training and Development 00:23:00 Module 05. Performance Management Performance Management 00:17:00 Module 06. Benefits of Talent Management Benefits of Talent Management 00:23:00 Module 07. Planning Human Resources Planning Human Resources 00:22:00 Module 08. Job Analysis and Design Job Analysis and Design 00:12:00 Module 09. Employer Branding Employer Branding 00:27:00 Module 10. Improvement Opportunities of Talent Management System Improvement Opportunities of Talent Management System 00:22:00 Assignment Assignment - Resourcing and Managing Talent Course 00:00:00
Step into the dynamic realm of 'Internal Communications' and master the art of effective dialogue within an organisation. From the traditional essence of verbal exchanges to the modern nuances of electronic communication, this course meticulously bridges the old with the new. Understand the power of visual aids in delivering a message and enhance your proficiency in written correspondence. By concluding with an insightful module on fostering a harmonious rapport with your superior, the course ensures you're adept in every communication facet within a professional setting. Learning Outcomes Gain a foundational understanding of diverse business communication methods. Distinguish between the subtleties of verbal and non-verbal communication. Develop prowess in drafting impeccable written correspondences. Harness the efficiency of electronic communication mediums. Understand the strategic importance of visual aids and how to leverage them. Why choose this Internal Communications course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Internal Communications Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Internal Communications course for? Corporate individuals aiming to enhance internal communication strategies. Aspiring communication managers seeking foundational knowledge. Team leaders wanting to foster effective team interactions. Administrative professionals looking to improve rapport with superiors. Any individual aiming to amplify their internal communication skills within an organisational context. Career path Internal Communications Manager: £30,000 - £50,000 Corporate Communications Specialist: £28,000 - £48,000 Business Communication Analyst: £32,000 - £54,000 Electronic Communication Coordinator: £26,000 - £45,000 Graphic Communication Designer: £25,000 - £40,000 Executive Assistant with Communication Focus: £27,000 - £52,000 Prerequisites This Internal Communications does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Internal Communications was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Module 02: Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Module 03: Written Communication Written Communication 00:13:00 Module 04: Electronic Communication Electronic Communication 00:19:00 Module 05: Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Module 06: Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Mock Exam Mock Exam - Communication and Organisational Skills 00:20:00 Final Exam Final Exam - Communication and Organisational Skills 00:20:00 Assignment Assignment - Internal Communications 00:00:00