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258 Cornerstone courses

Creating Video For Business (Interactive Workshop)

4.9(7)

By Clockwork Eye Video

Learn to craft top-notch videos for your business using your mobile phone in this interactive workshop. Enhance marketing, visibility, and attract more clients through video. All-in-one workshop for diving into the world of business videos. #VideoCreation #BusinessBoost

Creating Video For Business (Interactive Workshop)
Delivered Online + more
£250

Clinical Coding, Terminology and Jargons - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Thinking about a career in healthcare? Did you know that over 1.5 million people are employed in the NHS in England alone? With an ever-growing demand for qualified professionals, there's no better time to enter the field. But where do you start? This comprehensive bundle provides the foundational knowledge and practical skills you need to kickstart your healthcare journey. This Clinical Coding, Terminology and Jargons bundle equips you with a Diploma in Clinical Governance, the cornerstone of effective healthcare delivery. You'll delve into clinical coding, a vital skill for accurate health record keeping and resource allocation. Additionally, you'll gain hands-on experience in essential procedures like phlebotomy and catheterization, alongside core knowledge of anatomy, physiology, and infection control. Courses included in this package: Course 01: Clinical Coding Course 02: Medical Clinical Coding Inpatient Training Course 03: Medical Terminology Course 04: Medical & Clinical Administration Diploma Course 05: Diploma in Clinical Governance Course 06: Medical Terminology Course 07: Learn Medical Clinical Coding Using 3M Software Course 08: Control and Administration of Medicines Course 09: Medical Law Course 10: Healthcare GDPR Course 11: Clinical Observations Skills By mastering clinical coding, terminology, and best practices, you'll unlock a world of career opportunities and contribute significantly to patient care. Enrol today and embark on your rewarding journey in healthcare! Learning Outcomes of Clinical Coding, Terminology and Jargons Explain the principles of clinical governance and its importance in healthcare. Apply accurate clinical coding practices based on relevant classification systems. Demonstrate proficiency in performing clinical observations and documenting findings. Describe the anatomy and physiology of the human body in relation to healthcare. Implement effective infection control measures to ensure patient safety. Perform phlebotomy procedures and catheterisation techniques following best practices. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Clinical Coding Get a free student ID card with Clinical Coding Training program (£10 postal charge will be applicable for international delivery) The Clinical Coding is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Clinical Coding course materials The Clinical Coding comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Clinical Coding Module 01: Introduction to Clinical Coding Module 02: Introduction to Clinical Records Its Confidentiality Module 03: Clinical Terminology and Jargon Module 04: Introduction to ICD-10 Coding Module 05: General Coding Standards of ICD-10 Module 06: ICD-10 5th Edition Codes (Chapters 1 to 4) Module 07: ICD-10 5th Edition Codes (Chapters 5 to 10) Module 08: ICD-10 5th Edition Codes (Chapters 11 to 15) Module 09: ICD-10 5th Edition Codes (Chapters 16 to 22) Module 10: Introduction to OPCS-4 Module 11: Introduction to SNOMED CT Module 12: Other Types of Clinical Coding Module 13: Legal and Ethical Aspects of Working in a Clinical Environment Course 02: Medical Clinical Coding Inpatient Training IP DRG Introduction IP DRG PDx IP DRG SDx Inpatient MS DRG DRG DD DRG POA DRG Query SOI ROM DRG 3T Technique Course 03: Medical Terminology Module 01: Human Body Vocabulary With Pictures Module 02: Equipment, Instruments And Lab Tests Module 03: Acronyms And Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood And Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring coders Medical staff Healthcare administrators Data analysts GDPR specialists Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Medical coder Clinical data analyst Healthcare compliance officer Medical practice manager Coding educator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Clinical Coding, Terminology and Jargons - CPD Certified
Delivered Online On Demand48 hours
£55

Coding (Computer Programming)

By NextGen Learning

Have you ever wondered why HTML is often considered the cornerstone of web development in the UK? As we journey deeper into the digital age, coding skills have evolved from a niche expertise to an essential ability for many professionals. Our meticulously curated Coding (Computer Programming) course bundle presents eight essential courses, leading you from the elementary tenets of coding to more advanced facets of IT and networking. Begin your journey with 'Introduction to Coding With HTML, CSS, & Javascript', delve deeper with 'Python Programming', harness the power of 'R Programming for Data Science', and so much more. As our global landscape grows more interconnected and digital, mastering coding and IT skills is a wise investment for your professional future. The 20 courses are: Introduction to Coding With HTML, CSS, & Javascript C++ Development: The Complete Coding Guide Python Programming: Beginner To Expert Learn Ethical Hacking From A-Z: Beginner To Expert Bash Scripting, Linux and Shell Programming JavaScript Project - Game Development with JS R Programming for Data Science Secure Programming of Web Applications Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku The Complete Front-End Web Development Course! The Complete MySQL Server from Scratch: Bootcamp Cyber Security Awareness Training Cloud Computing / CompTIA Cloud+ (CV0-002) CompTIA A+ (220-1001) Building Your Own Computer Computer Networks Security from Scratch to Advanced IT Administration and Networking Encryption Advance Windows 10 Troubleshooting for IT HelpDesk Microsoft Excel Complete Course 2019 Learning Outcomes Establish a foundational grasp of coding languages such as HTML, CSS, and Javascript. Achieve skills in Python and R programming suited for varied applications. Grasp core principles of cyber security and the realm of ethical hacking. Develop an adept understanding of IT administration, networking, and intricate computer systems. Delve into the nuances of cloud computing while gaining insights into web application security. Elevate your proficiency in bash scripting, navigating Linux, and mastering shell programming. Embark on your coding voyage with 'Introduction to Coding With HTML, CSS, & Javascript'. Penetrate the world of object-oriented paradigms with 'C++ Development: The Complete Coding Guide'. Journey through dynamic scripting landscapes in 'Python Programming: Beginner To Expert'. Defend the digital domain through 'Learn Ethical Hacking From A-Z: Beginner To Expert'. Wield the terminal's power with 'Bash Scripting, Linux and Shell Programming'. Sculpt compelling digital arenas in 'JavaScript Project - Game Development with JS'. Unravel data's mysteries with 'R Programming for Data Science'. Fortify your web fortresses with 'Secure Programming of Web Applications'. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Coding novices embarking on their digital odyssey. Established professionals aspiring to diversify their coding toolkit. Visionary entrepreneurs desiring coding insights for their ventures. Academics striving for a blend of theoretical and applicable tech wisdom. Coding enthusiasts ready to plunge into the expansive universe of tech and IT. Career path Web Developer - £20K to £50K/year. Python Programmer - £30K to £60K/year. Data Scientist (R Programming) - £40K to £80K/year. Ethical Hacker - £35K to £70K/year. IT Administrator - £25K to £55K/year. Cloud Solutions Architect - £45K to £90K/year. Cybersecurity Analyst - £35K to £65K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 20 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Coding (Computer Programming)
Delivered Online On Demand4 days
£79

Strategic Talent Acquisition: Mastering the Art of Building High-Performing Teams

By Compete High

🌟 Unlock the Power of Strategic Talent Acquisition: Mastering the Art of Building High-Performing Teams! 🌟   Are you ready to revolutionize the way you attract, identify, and retain top-tier talent to create exceptional teams? Introducing our comprehensive online course - 'Strategic Talent Acquisition: Mastering the Art of Building High-Performing Teams.' In today's competitive landscape, assembling a high-performing team is the cornerstone of success for any organization. This course is your definitive guide to mastering the strategic approach to talent acquisition, enabling you to transform your workforce into a dynamic, cohesive, and unstoppable team of professionals.   What You'll Gain: 🎯 Strategic Insights: Uncover the secrets to crafting a winning talent acquisition strategy tailored to your organization's unique needs and goals. 🔍 Advanced Recruitment Techniques: Learn cutting-edge methodologies and best practices to identify, attract, and engage top talent in your industry. 🤝 Effective Team Building: Understand the art of creating synergy among diverse individuals, fostering collaboration, and nurturing a culture of success within your teams. 🔑 Retention Strategies: Discover innovative approaches to retaining top performers and reducing turnover, ensuring long-term organizational growth and stability. 🚀 Real-world Case Studies: Dive into real-life examples and case studies from successful companies, extracting actionable insights to apply directly to your own talent acquisition endeavors.   🌐 Online Learning, Anytime, Anywhere: Access our user-friendly platform from anywhere in the world, at your convenience, and pace your learning according to your schedule. Join industry experts and fellow professionals on this transformative journey towards mastering the art of talent acquisition. Whether you're an HR professional, team leader, or an entrepreneur seeking to build a dream team, this course is your gateway to elevating your organization's success. Enroll now and take the first step toward creating a workforce that drives innovation, productivity, and unparalleled achievement. Your dream team awaits! Don't miss out! Secure your spot today and embark on the path to building high-performing teams that propel your organization to unprecedented heights.   Invest in your future success with 'Strategic Talent Acquisition: Mastering the Art of Building High-Performing Teams' now! 🚀🌟 Course Curriculum How to Hire Great People Introduction to Hiring the Right People 00:00 About Me 00:00 The Importance of the Interview Process 00:00 What's Wrong With The Interview Process 00:00 Human Vs Algorithm 00:00 Be Data Driven 00:00 Unconscious Interviewer Biases 00:00 Let's See You In Action 00:00 Keep it Relevant 00:00 Seriously Avoid These Topics 00:00 Benefits of a Diverse Workforce 00:00 How To Hire a Diverse Workforce 00:00 Hunger And Desire Over Skills 00:00 Culture Addition Not Culture Fit 00:00 Compliment, Backup or Add To The Team 00:00 Hiring The Right Rank 00:00 What Are Your Location Restrictions 00:00 Where Are Others Based 00:00 The Risk Of Delivering Less 00:00 The Risk Of Burnout 00:00 The Risk Of Losing The Headcount 00:00 Confirm The Job Is What They Think It Is 00:00 Sell Yourself, The Team - The Company 00:00 Don't Be A Jerk 00:00 It's Not About Making You Look Good 00:00 Managing Recruitment Agencies 00:00 Communications With The Candidate 00:00 Be Ready 00:00 Assign a Buddy 00:00 You Got It Wrong! 00:00 Concluding Remarks 00:00

Strategic Talent Acquisition: Mastering the Art of Building High-Performing Teams
Delivered Online On Demand1 hour 29 minutes
£25

Nurse Prescribing / Non-Medical Prescribing with Nursing Assistant - 8 Courses Bundle

By NextGen Learning

Have you ever wondered how the healthcare sector ensures precise communication and knowledge dissemination across various roles? With modern healthcare's increasing complexity and demands, Nurse Prescribing has become a key component in patient care. Dive into our meticulously curated Nurse Prescribing / Non-Medical Prescribing (Nursing) course bundle, uniquely designed to encompass eight significant modules. From the foundational Nurse Prescribing Diploma and Nursing Assistant Diploma to comprehensive insights into Medical Writing, Medical Transcription, and Medical Terminology Training, this bundle ensures a holistic educational journey. Additionally, gain a deeper understanding of Phlebotomist Training, Pharmacy Assistant and Technician Foundation Training, and the pivotal role of Health and Social Care Management. Nurse Prescribing, as a pivotal term within the bundle, serves as a cornerstone to link the relevance of each course together. Key Courses Included Course 01: Nurse Prescribing Diploma Course 02: Nursing Assistant Diploma Course 03: Phlebotomist Training Course 04: Pharmacy Assistant and Technician Foundation Training Course 05: Medical Writing Course 06: Medical Transcription Course 07: Medical Terminology Training Course 08: Health and Social Care Management Learning Outcomes Understand the principles and nuances behind Nurse Prescribing in modern healthcare. Familiarise oneself with standard nursing assistance procedures and responsibilities. Acquire knowledge of the practices and techniques within phlebotomy. Delve deep into the intricacies of pharmacy assistant roles and foundational knowledge. Master the art of medical writing, transcription, and terminology to bolster healthcare communication. Grasp the significance and management aspects of health and social care. In the modern healthcare landscape, the role of Nurse Prescribing has grown in prominence, ensuring a more collaborative and patient-centred approach to care. This course bundle commences with the Nurse Prescribing Diploma, laying down the theoretical groundwork for aspirants. The journey continues with the Nursing Assistant Diploma, delving into the responsibilities and knowledge required for this role. Phlebotomist Training then offers insights into blood collection techniques, followed by the Pharmacy Assistant and Technician Foundation Training that elucidates the foundation of pharmaceutical practices. To ensure seamless communication in healthcare, the modules on Medical Writing, Medical Transcription, and Medical Terminology Training are vital. Concluding the bundle, the Health and Social Care Management course focuses on managing and understanding the broader healthcare spectrum, making Nurse Prescribing a pivotal focus throughout. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for: Aspiring nurses keen on understanding the essence of Nurse Prescribing. Individuals looking to expand their horizons in healthcare communication roles. Those wanting to familiarise themselves with phlebotomy and pharmacy foundational practices. Professionals in the healthcare sector seeking a more holistic grasp of their field. Students aiming to delve deeper into health and social care management. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Nurse Prescriber: £35K to £45K/year. Nursing Assistant: £18K to £25K/year. Phlebotomist: £21K to £29K/year. Pharmacy Assistant: £19K to £26K/year. Medical Writer: £28K to £50K/year. Medical Transcriptionist: £20K to £30K/year. Health and Social Care Manager: £30K to £55K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Nurse Prescribing / Non-Medical Prescribing with Nursing Assistant - 8 Courses Bundle
Delivered Online On Demand31 hours
£39

Salesforce Build System Architect Expertise (ARC902)

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This class is designed for enterprise architects, solution architects, and business analysts working to earn their Salesforce System Architect credential, for consultants or technical experts working to earn their individual Architect Designer credential, and for Salesforce Developers and Administrators looking to expand their overall capabilities with the Salesforce Platform. Overview Recommend appropriate integration patterns (Remote Process Invocation - Request and Reply, Remote Process Invocation - Fire and Forget, Batch Data Synchronization, Remote Call-In, and UI Update Based on Data Changes) to address integration requirements. Recommend appropriate integration capabilities (SOAP, REST, bulk, streaming, canvas, Workflow outbound, Apex, and Salesforce Connect) to address integration requirements. Recommend the appropriate SSO Flow or OAuth flow to address identity and access management requirements. Dive into the two cornerstone domains of being a System Architect: Integration Architecture, and Identity and Access Management. In this 4-day workshop, our Architect experts will present you with a case study scenario that will be broken down and digested through iterative exploration. Learn how to design and build secure, scalable, and high-performing integration and identity solutions through a combination of lecture, demos, hands-on exercises, and workshop presentations and discussions. Integration Capabilities Create, Retrieve, Update, or Delete Records with SOAP API Integrate with Salesforce Using REST API Insert, Update, Upsert, or Delete Large Volumes of Data with BULK API Push Relevant Data to Users in Real Time with Streaming API Send Information to a Designated Endpoint with Outbound Message Integrate Your Apex with an External Service Using Callouts Integrate Data from an External Data Source Using Salesforce Connect Synchronize Data with Heroku Connect Connect Business Processes in Salesforce with Platform Events Publish Change Events with Change Data Capture Integration Patterns Invoke Remote Call-In Patterns Invoke Request and Reply Patterns Invoke Fire and Forget Patterns Synchronize Batch Data Update UI Based on Data Changes Visualize Data Identity Management Review SSO Fundamentals Review Identity Management Review Identity Management Concepts Understand Salesforce as an Identity Provider Accept Third-Party Identity in Salesforce Understand Social Sign-On and Open ID Connect Enable Users to Authenticate with SSO Flows Initiate Flows with IDP Initiate Flows with SP Troubleshoot Identity Issues Authentication Grant Client Application Access with OAuth Flow Generate Access Tokens with Username Password Flow Initiate Web Server Flow Grant Application Access with User Agent Flow Connect to Salesforce Using JWT Flow

Salesforce Build System Architect Expertise (ARC902)
Delivered OnlineFlexible Dates
Price on Enquiry

Good Manufacturing Practice (GMP) - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, there are over 6,000 manufacturers employing millions of people? But how many ensure their products are consistently safe and effective? This GMP bundle equips you with the knowledge and skills to excel in the demanding world of manufacturing. Are you ready to ensure quality and safety throughout the production process? This comprehensive GMP bundle offers a unique blend of theory and practical knowledge. You'll gain a thorough understanding of Good Manufacturing Practices (GMP), a cornerstone of quality control in various industries. Delve into modern manufacturing techniques, quality management principles, and the roles of Quality Assurance (QA) professionals. Optimise warehouse safety and management, explore logistics and supply chain fundamentals, and even gain insights into procurement practices. Finally, learn valuable SAP Controlling (CO) skills for product costing in S4HANA environments. This Diploma in Good Manufacturing Practice (GMP) at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This Manufacturing & Product Management Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Good Manufacturing Practices (GMP) Course 02: Modern Manufacturing Course 03: Quality Management Course 04: Quality Assurance (QA) Manager Diploma Course 05: Warehouse Safety Course 06: Warehouse Management Course 07: Logistic Management Course 08: Supply Chain Management Course 09: Purchasing & Procurement Course 10: SAP Controlling (CO) - Product Costing S4HANA Course 11: Operations Management Whether you're new to manufacturing or looking to advance your career, this GMP bundle empowers you to contribute to safe and high-quality production processes. Enrol today and take a significant step towards a rewarding career in the manufacturing industry. Learning Outcomes of Good Manufacturing Practice (GMP) Master Good Manufacturing Practices (GMP) and quality assurance principles. Understand modern manufacturing techniques and quality management methodologies. Implement effective warehouse management and logistics operations. Ensure regulatory compliance and adhere to industry standards. Develop expertise in supply chain management and procurement. Gain insights into SAP product costing and cost control. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Good Manufacturing Practice (GMP) Get a free student ID card with Good Manufacturing Practice (GMP) Training program (£10 postal charge will be applicable for international delivery) The Good Manufacturing Practice (GMP) is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Good Manufacturing Practice (GMP) course materials The Good Manufacturing Practice (GMP) comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Good Manufacturing Practices (GMP) Module 01: Basic Concept of GMP and Safety Regulations Module 02: Good and Bad Manufacturing Practice Module 03: Preventing and Controlling Contamination Module 04: Maintenance and Hygiene Module 05: GMP for Pharmaceutical Industry Module 06: GMP for Food Industry Module 07: GMP for Cosmetics Industry Module 08: IT Applications on GMP Course 02: Modern Manufacturing Section 01: Introduction Section 02: Electric Discharge Machining Section 03: Electrochemical Machining Section 04: Abrasive Jet Machining Section 05: Ultrasonic Machining Section 06: Laser Beam Machining Section 07: Plasma Arc Machining Section 08: Electron Beam Machining Section 09: The Finish Line Course 03: Quality Management Module 01: Introduction To Quality Management Module 02: Total Quality Management Module 03: Quality Measurement And Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations And Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Quality Professionals Warehouse Personnel Logistics Managers Procurement Specialists Finance Professionals Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Quality Control Inspector Quality Assurance Manager Warehouse Manager Supply Chain Coordinator Purchasing Agent Cost Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Good Manufacturing Practice (GMP) at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Good Manufacturing Practice (GMP) - CPD Certified
Delivered Online On Demand45 hours
£59

Customer Service Level 2

By Compete High

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00

Customer Service Level 2
Delivered Online On Demand5 hours
£25

Stock and Bond Investment Fundamentals: Building a Diverse Portfolio

4.5(3)

By Studyhub UK

In an age where financial stability is often the cornerstone of one's peace of mind, understanding the principles of investments becomes paramount. The course 'Stock and Bond Investment Fundamentals: Building a Diverse Portfolio' serves as a gateway to the intricate realm of investments. Dive deep into the world of stocks, bonds, and discover the nuances of the finance sector. Through meticulously designed modules, you'll grasp the core techniques and strategies required to build a robust and diverse investment portfolio. This is not just a course; it's your roadmap to achieving financial growth and stability. Learning Outcomes Grasp the foundational principles of investment. Understand the distinct characteristics of stock and bond markets. Gain insights into the finance world, underpinning successful investments. Acquire the knowledge to strategically trade stocks while managing risks. Develop expertise in curating a diverse investment portfolio for optimal returns. Why buy this Stock and Bond Investment Fundamentals: Building a Diverse Portfolio? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Stock and Bond Investment Fundamentals: Building a Diverse Portfolio there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Stock and Bond Investment Fundamentals: Building a Diverse Portfolio for? Beginners eager to delve into the world of investments. Financial enthusiasts looking to solidify their understanding of stocks and bonds. Those aiming to craft a diversified investment portfolio. Individuals looking to enhance their financial decision-making skills. Aspiring financial analysts and portfolio managers. Prerequisites This Stock and Bond Investment Fundamentals: Building a Diverse Portfolio does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Stock and Bond Investment Fundamentals: Building a Diverse Portfolio was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Investment Analyst: Average salary £50,000 - £60,000 Stock Broker: Average salary £40,000 - £55,000 Bond Trader: Average salary £60,000 - £70,000 Financial Planner: Average salary £45,000 - £55,000 Portfolio Manager: Average salary £70,000 - £90,000 Risk Management Specialist: Average salary £50,000 - £65,000. Course Curriculum Module 01: Introduction to Investment Introduction to Investment 00:07:00 Module 02: Types and Techniques Types and Techniques 00:10:00 Module 03: Key Concepts in Investment Key Concepts in Investment 00:09:00 Module 04: Understanding the Finance Understanding the Finance 00:10:00 Module 05: Stock Trading Basics Stock Trading Basics 00:18:00 Module 06: Investing in Bond Market Investing in Bond Market 00:08:00 Module 07: Investing in Stock Market Investing in Stock Market 00:10:00 Module 08: Risk and Portfolio Management Risk and Portfolio Management 00:10:00

Stock and Bond Investment Fundamentals: Building a Diverse Portfolio
Delivered Online On Demand1 hour 22 minutes
£10.99

Legal English Writing Skills Masterclass: Polishing Legal Documents

4.5(3)

By Studyhub UK

Legal writing is the cornerstone of effective advocacy and clarity in the complex realm of jurisprudence. The 'Legal English Writing Skills Masterclass: Polishing Legal Documents' offers a comprehensive deep dive into mastering this quintessential skill. From understanding the nuances of legal research to drafting and polishing various legal documents, this course ensures learners walk away with the ability to articulate legal matters succinctly. Learning Outcomes Understand the foundational principles of legal writing. Master the techniques of legal research and proper citation. Develop expertise in drafting diverse legal documents. Enhance skills in legal correspondence and communication. Gain proficiency in advanced legal writing practices. Why buy this Legal English Writing Skills Masterclass: Polishing Legal Documents? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Legal English Writing Skills Masterclass: Polishing Legal Documents for? Aspiring legal practitioners looking to fortify their legal writing prowess. Law students aiming to stand out in their academic projects and research. Legal assistants or paralegals wanting to refine their drafting abilities. Solicitors and barristers keen on upping their correspondence game. Transactional professionals aiming for precision in agreement drafts. Career path Legal Practitioner: £50,000 - £120,000 Law Researcher: £30,000 - £60,000 Paralegal: £20,000 - £40,000 Solicitor: £40,000 - £100,000 Barrister: £50,000 - £200,000 Transactional Consultant: £40,000 - £90,000 Prerequisites This Legal English Writing Skills Masterclass: Polishing Legal Documents does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Legal Writing Introduction to Legal Writing 00:25:00 Module 02: Legal Research and Citations Legal Research and Citations 00:21:00 Module 03: Drafting Legal Documents (Part 1) Drafting Legal Documents (Part 1) 00:27:00 Module 04: Drafting Legal Documents (Part 2) Drafting Legal Documents (Part 2) 00:24:00 Module 05: Legal Correspondence and Communication Legal Correspondence and Communication 00:26:00 Module 06: Legal Memoranda Legal Memoranda 00:26:00 Module 07: Legal Writing for Litigation Legal Writing for Litigation 00:21:00 Module 08: Legal Writing for Transactional Practice (Part 1) Legal Writing for Transactional Practice (Part 1) 00:25:00 Module 09: Legal Writing for Transactional Practice (Part 2) Legal Writing for Transactional Practice (Part 2) 00:23:00 Module 10: Advanced Legal Writing Skills Advanced Legal Writing Skills 00:26:00

Legal English Writing Skills Masterclass: Polishing Legal Documents
Delivered Online On Demand4 hours 4 minutes
£10.99