2240 Coordinator courses

Welcome to the Complete Raw Diet for Dogs Course, your ultimate guide to ensuring your canine companion receives the best nourishment possible. This expertly designed course offers a thorough exploration of raw feeding, breaking down every key aspect, from the basics of raw food ingredients to creating balanced meals for your dog. Whether you are new to raw feeding or looking to refine your knowledge, this course will provide valuable insights into the science behind a raw food diet, with clear guidelines that can easily be incorporated into your dog's feeding routine. Dive deep into understanding the health benefits, practical meal planning, and expert tips on feeding raw food in the right proportions. This course will equip you with all the essential tools to confidently provide your dog with a natural, healthy diet. With a blend of professional knowledge and an approachable style, you’ll learn how to offer your dog the nutrition they deserve, all from the comfort of your own home. If you're ready to give your furry friend the gift of good health, this course is your first step in ensuring their long-term well-being. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Complete Raw Diet for Dogs Course Lesson 01 :What is a Raw Food Diet Lesson 02 :Troubleshooting and Common Concerns Lesson 03 :BARF (Bones and Raw Food) Feeding for Dogs Lesson 04 :Raw Meaty Bones Feeding Lesson 05 :Balancing a Raw Diet Lesson 06: Remedial Raw Food Diets Learning Outcomes: Grasp the essence of a raw food diet for dogs. Tackle common concerns and troubleshooting effectively. Master the BARF feeding approach for balanced nutrition. Implement Raw Meaty Bones feeding for dental health and vitality. Attain expertise in balancing essential nutrients in your dog's diet. Tailor remedial raw food diets to address specific health conditions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Dog owners seeking to optimize their pet's nutrition. Canine enthusiasts interested in holistic pet care. Veterinary professionals looking to expand their expertise. Pet nutritionists aiming to deepen their knowledge. Animal shelter volunteers wanting to improve dog health. Groomers and pet caregivers passionate about canine well-being. Pet product retailers eager to advise on nutrition. Individuals considering a career in pet care or nutrition. Career path Pet Nutrition Consultant Holistic Pet Care Advisor Veterinary Assistant (with nutrition focus) Pet Supply Store Associate (nutrition specialist) Dog Groomer with Nutrition Expertise Animal Shelter Health Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you ready to hit the road as a HGV driver? Look no further! Our HGV Training course is the perfect choice for anyone looking to pursue a career in the transport industry. This comprehensive HGV Training covers everything you need to know about driving and maintaining heavy goods vehicles, ensuring you have the knowledge and skills to operate them safely and efficiently. Throughout this HGV Training course, you will learn about the characteristics of vehicles, driving regulations, load restraint, health and conduct, and much more. Our course will guide you through each module, providing knowledge that you can apply to your daily work as an HGV driver. By the end of this course, you will learn about the challenges of this exciting and lucrative career and have the confidence to face them. Whether you are starting from scratch or upgrading your skills, our HGV Training course is the perfect investment in your future. The Comprehensive HGV Training course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Comprehensive HGV Training course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. Learning Outcomes of HGV Training: Understand the characteristics of heavy goods vehicles and their limitations. Comply with driving regulations and record-keeping requirements. Load and restrain cargo safely and efficiently. Develop good driving habits and maintain a high standard of conduct on the road. Demonstrate knowledge of vehicle maintenance and inspection procedures for HGV Training. Pass the CPC test and obtain a qualified LGV driver's licence. Pursue a career in the transport industry as a professional HGV driver. This Comprehensive HGV Training training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Choose Our HGV Training Course: Opportunity to earn a certificate on HGV Training accredited by CPDQS. Get a free student ID card Get instant access to this HGV Training course. Learn HGV Training from anywhere in the world HGV Training is affordable and simple to understand HGV Training is entirely online, interactive lesson with voiceover audio Lifetime access to the HGV Training course materials HGV Training comes with 24/7 tutor support Our HGV Training course is a comprehensive programme designed to equip you with the knowledge and skills necessary to operate heavy goods vehicles safely and efficiently. Through the extensive lesson plan, you will learn about vehicle characteristics, load restraint, driving regulations, and much more. Our expert trainers will guide you through each module, providing hands-on experience and preparing you for the CPC test. Upon successful completion of this course, you will be a qualified LGV driver, ready to pursue a fulfilling career in the transport industry. Start your learning journey straight away with this Comprehensive HGV Training course and take a step toward a brighter future! *** Course Curriculum of HGV Training*** Module 01: Knowing Your LGV Module 02: Characteristics of Vehicle Module 03: Vehicle Limit Module 04: Loads and Load Restraint Module 05: Drivers' Hours and Records Module 06: Vehicles and Driving Module 07: Health and Conduct Module 08: Your LGV Module 09: Qualified LGV Driver Module 10: Provisional LGV Licence Module 11: CPC Test Part 01 and 02 Module 12: CPC Test Part 03 and 04 Assessment Process of HGV Training Once you have completed all the modules in the Comprehensive HGV Training course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in pursuing a career as an HGV driver. Existing drivers looking to upgrade their skills and knowledge. Employers seeking to train their staff in HGV driving and regulations. Individuals who want to develop their knowledge of heavy goods vehicle maintenance and inspection. Requirements You will not need any prior background or expertise to enrol in this course. Career path Transport Manager: £25,000 - £50,000 per year Logistics Coordinator: £20,000 - £35,000 per year Freight Forwarder: £18,000 - £30,000 per year Operations Manager: £30,000 - £60,000 per year Distribution Manager: £30,000 - £50,000 per year Certificates Certificate Accredited by CPDQ Digital certificate - £10 Certificate Accredited by CPDQ Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Manual handling tasks, such as lifting, carrying, pushing, and pulling, are a part of daily life for many people. However, if not done correctly, these tasks can lead to serious injuries and long-term health problems. That's why it's so important for individuals to learn how to properly handle objects and materials in order to protect themselves and others. That's where our Manual Handling Course comes in. This comprehensive program is designed to teach individuals the proper techniques for completing manual handling tasks safely and efficiently. From learning about ergonomics and body mechanics to understanding how to assess and control risks, the Manual Handling Course covers it all. But the benefits of taking this course go beyond just preventing injuries. Proper manual handling can also lead to increased productivity and efficiency in the workplace, as well as improved morale and job satisfaction. So why wait? Enrol in the Manual Handling Course today and take the first step towards protecting yourself and your colleagues. Not only will you be making a wise investment in your own health and safety, but you'll also be setting a good example for others to follow. This Diploma in Introduction to Manual Handling at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development and career progression related to substantial and easier than ever! Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The goal of the course is to help you develop the knowledge and skills needed to perform manual handling tasks safely and efficiently in your work environment. *** Course Curriculum *** Module 01: Introduction Module 02: Manual Handling Injuries, Prevention and Reporting Accidents Module 03: Manual Handling Risk Assessments and Legislation Module 04: Reducing, Controlling Risks and Safe Practices Module 05: Test Your Knowledge Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Introduction to Manual Handling at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Manual Handling Course is recommended for anyone who may be required to complete manual handling tasks as part of their job. This may include workers in industries such as construction, manufacturing, healthcare, warehousing, and more. Essentially, anyone who may be at risk of injury due to manual handling tasks should consider taking this course as a preventive measure. It's important to note that manual handling safety is not just the responsibility of individual workers but also of the employer. Many employers have a legal obligation to ensure that their employees receive proper training in manual handling techniques. By taking the Manual Handling Course, employees can demonstrate their commitment to safety and assist their employers in fulfilling their legal obligations. Requirements You will not need any prior background or expertise to enrol in this course. Career path Health and Safety Officer Occupational Health and Safety Coordinator Risk Manager Safety Consultant Safety Trainer Construction Site Manager Facility Manager Please note that this is just a list of potential career paths, and it is not exhaustive. It is also possible to pursue a career in a related field, such as ergonomics or occupational therapy. Certificates Certificate Accredited by CPD Digital certificate - £10 Diploma in Introduction to Manual Handling at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills With a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Diploma in Introduction to Manual Handling at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery Certificate Accredited by CPD Upon finishing the Manual Handling Course, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< In autumn, you plot and plan. In spring, you move! If you are looking to embark on a long-standing, sought-after career, take the first step to a successful walk of life with this highly regarded Diploma in Import/Export at QLS Level 4. "Creativity is an import/export business" Be the perfectionist of this creative business and shine as a successful entrepreneur. This Import/Export processing course will provide you with the essential knowledge and skills and helps you flourish in your career. This Diploma in Import/Export at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The Import/Export course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Import/Export course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Import/Export course. After this Import/Export course, you will be able to learn: An in-depth study of the fundamentals of import and export. In-depth understanding of all import/export laws and regulations. Step-by-step instructions about how to organise your import/export business. For an import/export firm, familiarity with the three E's of product selection is essential. Expertise in locating clients and determining your target market. Knowledge of the most crucial aspects of being a successful exporter. Strong documentation and supply chain management knowledge. Pricing, payment, and shipment procedures are all skills that must be mastered. Knowing the tools that are required for trading. Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this Import/Export Diploma: Module 01: Introduction Module 02: Organising the Import/Export Operation Module 03: Products for Your Import/Export Business Module 04: Target the Marketing and Find Your Customers Module 05: Searching, Marketing, and Distribution Module 06: Documentation and Supply Chain Management Module 07: Pricing, Payment and Shipping Procedure Module 08: Necessary Tools for Trading Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Import/Export at QLS Level 4 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Import/Export Diploma is ideal for: Entrepreneurs who want to explore international trade opportunities Individuals who want to start a career in import/export operations Existing import/export traders who want to enhance their knowledge and skills Requirements You will not need any prior background or expertise to enrol in this Import/Export Diploma. Career path With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at; Import and Export Controller/ Coordinator/ Operator Sales & Shipping Administrator Import/Export Administrator Depending on your profession, you may receive anything between £25,000 to £75,000 per year in the UK. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Import/Export Processing at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Import/Export Processing at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Level 3 Award in Health and Social Care course might help you get there! Expand your expertise with high-quality training - study the Level 3 Award in Health and Social Care and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Level 3 Award in Health and Social Care online training course. This Advanced Certificate in Level 3 Award in Health and Social Care at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Level 3 Award in Health and Social Care Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Level 3 Award in Health and Social Care course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Enrol in the course right now and you'll have immediate access to all of the Level 3 Award in Health and Social Care course materials. Then, from any internet-enabled device, access the Level 3 Award in Health and Social Care course materials and learn when it's convenient for you. Assessment Process Once you have completed all these Level 3 Award in Health and Social Care course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Health & Social Care course. After passing the Health and Social Care course exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Level 3 Award in Health and Social Care is advised to take this course. This Level 3 Award in Health and Social Care course will help you understand the topic thoroughly and enable you to understand the basic concepts. Enrollment in this Level 3 Award in Health and Social Care course is open to everybody. You can access the course materials from anywhere in the world; there are no restrictions. You should enrol in this Level 3 Award in Health and Social Care course if you: Wish to gain a better understanding of the Level 3 Award in Health and Social Care. Already working in this field and want to learn more about the Level 3 Award in Health and Social Care. Is a student pursuing a relevant field of study? Looking for a job in the Level 3 Award in Health and Social Care industry. Requirements The Level 3 Award in Health and Social Care program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path Enrolling on this Level 3 Award in Health and Social Care can lead you to the following career paths: Adult Social Worker Healthcare Assistant Mental Health Nursing Health & Social Care Assessor Health & Social Care Lecturer Health & Social Care Coach Occupational Safety and Health Specialist Coordinator of Loss Control Health & Social Care Manager Risk Manager Loss Control Manager Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Certificate in Health & Social Care in the UK at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Advanced Certificate in Health & Social Care in the UK at QLS Level 3 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Course Overview: Did you know? The global demand for English teachers is rising, with an estimated 1.5 billion English learners worldwide. If you want to become an English teacher, this TEFL/TESOL Diploma course is for you. In this course, you'll learn everything you need to know to teach English to students of all ages and levels.The TEFL/TESOL Diploma is strategically crafted to equip you with the essential skills and knowledge needed for teaching English to speakers of other languages. With a comprehensive curriculum, this course delves deep into the myriad facets of English teaching - from linguistic basics to classroom management. Participants will explore the art and science of effective pedagogy, positioning them at the forefront of English teaching expertise.Enrol in this TEFL/TESOL Diploma today and start your journey to becoming an English teacher! Key Features of the Course: This TEFL/TESOL Diploma course offers several key features to enhance your learning experience and set you up for success. CPD Certification 24/7 Learning Assistance Interesting Learning Materials Who is This Course For? This TEFL/TESOL Diploma course is designed for individuals passionate about teaching English and wanting to embark on a fulfilling career in TEFL/TESOL. Whether you're a recent graduate exploring new opportunities, a working professional looking for a career change, or an avid traveller seeking to teach abroad, this course is for you. No prior teaching experience or qualifications are required. What You Will Learn: Throughout this comprehensive TEFL/TESOL Diploma course, you will gain in-depth knowledge and valuable skills in the following areas: Linguistics Basics: Explore the fundamental concepts of language structure and its application in teaching English. Working With a Variety of Approaches: Discover different teaching approaches and methodologies to cater to the diverse needs of learners. Teaching Speaking, Listening, Reading, and Writing: Learn effective techniques and strategies to develop learners' proficiency in each language skill. Planning Pedagogy and Lessons: Master the art of lesson planning and create engaging, student-centred lessons. Managing Classrooms: Develop essential classroom management skills to create a positive and productive learning environment. Getting a Job: Gain insights into the TEFL/TESOL job market, effective job search strategies, and tips for successful interviews. Why Enrol in This Course: Enrolling in this TEFL/TESOL Diploma course will provide you with numerous benefits and valuable skills. Here are a few compelling reasons to join: Top Reviewed Course: Our course has received exceptional reviews from past learners, highlighting its quality and effectiveness. Recently Updated Curriculum: Our course content is regularly updated to align with the latest industry standards and teaching practices. Trending Field: With the increasing demand for English language teachers worldwide, the TEFL/TESOL industry offers abundant job opportunities and career growth. Requirements: To enrol in this TEFL/TESOL Diploma course, you need to have a good command of the English language, both written and spoken. Basic computer skills and access to the internet are also essential to participate in the online learning platform fully. Career Path: Upon completion of this TEFL/TESOL Diploma course, you can pursue various exciting career paths in the field, such as: English Language Teacher: £22,000 - £38,000 per year Language School Director: £30,000 - £60,000 per year Curriculum Developer: £25,000 - £45,000 per year Online English Tutor: £15 - £30 per hour Corporate Language Trainer: £25,000 - £45,000 per year Volunteer Coordinator: £20,000 - £30,000 per year Educational Consultant: £30,000 - £60,000 per year Certification: Upon successful completion of the TEFL/TESOL Diploma course, you will be awarded a CPD certificate, recognised globally for its credibility and industry relevance. This certification will validate your expertise and enhance your employability in the competitive TEFL/TESOL job market. With this comprehensive and globally recognised TEFL/TESOL Diploma course, you'll be equipped with the necessary skills and knowledge to embark on an exciting career in teaching English. Enrol now and unlock a world of opportunities! Course Curriculum 13 sections • 13 lectures • 11:25:00 total length •Introduction to Teaching English: 00:45:00 •Linguistics Basics: 01:00:00 •Working With a Variety of Approaches: 01:00:00 •Teaching Speaking: 01:00:00 •Teaching Listening: 01:00:00 •Teaching Reading: 01:00:00 •Teaching Writing: 01:00:00 •Planning Pedagogy: 01:00:00 •Planning Lessons: 01:00:00 •Managing Classrooms: 01:00:00 •Getting a job: 01:00:00 •Mock Exam - TEFL/TESOL Diploma: 00:20:00 •Final Exam - TEFL/TESOL Diploma: 00:20:00

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** The Workplace and Corporate First Aid Bundle provides essential training to equip individuals with life-saving skills and the ability to respond effectively to medical emergencies in a professional setting. This 8 Courses Bundle covers a range of topics crucial for ensuring the safety and well-being of employees and colleagues. Participants will gain a solid understanding of how to assess and respond to various medical situations, ensuring the well-being of colleagues and employees. The bundle also emphasises the importance of quick and accurate actions during critical moments. By learning about workplace-specific risks and scenarios, attendees will be better prepared to handle emergencies such as injuries, choking incidents, and cardiac arrests. Overall, the Workplace and Corporate First Aid Bundle not only enhances individual confidence in administering first aid, but also contributes to a safer work environment. Participants will leave with the skills and knowledge needed to provide immediate assistance, potentially saving lives and minimising the impact of medical emergencies. The Eight CPD Accredited courses that the bundle includes are: Course 1: First Aid at Work Course 2: Oxygen First Aid Training - Online Course Course 3: Health and Safety at Work and the Laws Course 4: Public Health and Safety Course 5: Emergency Care Assistant - (First Aid) Course 6: COSHH - Control of Substances Hazardous to Health Course 7: RIDDOR Training Course 8: Construction Safety Learning outcome: Upon completion of Workplace and Corporate First Aid Bundle, participants will: Master diverse workplace first aid techniques. Proficiently administer oxygen first aid. Grasp health, safety principles, and legal aspects. Advocate public health and safety awareness. Become adept emergency care assistants. Excel in hazardous substance management, especially for industries like construction. The Workplace and Corporate First Aid Bundle offers a comprehensive overview of essential skills and knowledge for maintaining a safe and secure work environment. This bundle covers a range of critical areas, starting with "First Aid at Work," where participants learn to administer immediate medical assistance during emergencies. The "Oxygen First Aid Training" equips learners with expertise in handling oxygen-related medical situations. "Health and Safety at Work and the Laws" covers legal aspects and regulations, promoting a culture of safety. "Public Health and Safety" emphasises broader community well-being. "Emergency Care Assistant" training provides specific insights into first aid in urgent situations. "COSHH" delves into managing hazardous substances. "RIDDOR Training" focuses on reporting and recording workplace incidents. Lastly, "Construction Safety" caters to the unique safety challenges of the construction industry. Overall, this bundle amalgamates crucial skills spanning first aid, safety protocols, legal compliance, and specialised sector requirements. It empowers participants to confidently handle emergencies and contribute to a secure work environment while adhering to established laws and regulations. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the Workplace and Corporate First Aid Bundle is: Workplace Employees: Individuals working across industries seeking to enhance their emergency response skills. Healthcare Professionals: Medical personnel aiming to expand their expertise in workplace-focused first aid. Safety Officers: Professionals responsible for ensuring workplace safety and compliance. Public Service Personnel: Those in public-facing roles desiring a grasp of public health and safety dynamics. Emergency Responders: Individuals striving to refine their emergency care capabilities within corporate settings. Construction Workers: Especially relevant for those exposed to hazardous substances in construction environments. Requirements Without any formal requirements, you can delightfully enrol in this Workplace and Corporate First Aid Bundle. Career path Health and Safety Officer: £25K - £40K per year Emergency Medical Technician (EMT): £20K - £30K per year First Aid Trainer: £20K - £35K per year Construction Safety Officer: £25K - £40K per year Healthcare Assistant: £17K - £25K per year Emergency Response Coordinator: £25K - £40K per year Occupational Health Specialist: £30K - £50K per year Safety Consultant: £30K - £50K per year Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Master care planning, record-keeping, confidentiality, and safeguarding in healthcare with our online Care Planning and Record Keeping course. Perfect for person-centered care.

Gain comprehensive project management skills with our CPD-certified Project Management for Project Manager course. Master team leadership, communication, stakeholder management, and essential project management principles.