24-Hour Flash Sale! Prices Reduced Like Never Before!! Did you know that according to the HSE (Health and Safety Executive), over 1.6 million work-related ill health cases were reported in the UK in 2022-23 alone? That's why creating a safe work environment is not just a legal requirement; it's essential for the well-being of employees and the success of any business. This comprehensive Occupational Health and Safety Diploma course equips you with the knowledge and skills to identify, assess, and control workplace hazards, fostering a safe and healthy work environment. This course lays a solid foundation for health and safety principles, starting with an introduction to the core concepts and the importance of Workplace First Aid, setting the stage for a deeper exploration into the Legal Responsibilities employers and employees face in maintaining a safe work environment. From Incident Management at work to conducting Primary and Secondary Surveys, learners will acquire critical skills in identifying and responding to workplace emergencies efficiently. The course covers a wide range of First-aid Techniques, including CPR, dealing with Breathing Problems, Minor Injuries, Fractures, Dislocations, and other Secondary Illnesses and Injuries, ensuring comprehensive preparedness for a variety of situations. Arming yourself with the knowledge offered on the "Occupational Health and Safety Diploma - CPD Certified" course not only enhances your ability to safeguard your workplace but also significantly boosts your career prospects in the health and safety sector. Become a key player in ensuring workplace safety and compliance, and open doors to rewarding career opportunities by enroling now! Learning Outcomes of this Occupational Health and Safety Diploma Course: Understand fundamental health and safety principles and their importance. Identify common workplace hazards and implement effective control measures. Manage health and safety effectively in various workplace settings. Comprehend legal responsibilities and requirements for health and safety. Navigate RIDDOR regulations and reporting procedures accurately. Foster a culture of safety and compliance within the workplace. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at the Workplace Module 08: Secondary Illness Loss of Responsiveness and CPR Module 09: Secondary Illness Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency Assessment Process Once you have completed all the modules course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD-accredited certificate. Digital Certificate: £12.99 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Safety officers HR managers Project leaders Health advisors Risk assessors Construction supervisors Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Health and Safety Officer - £25,000 to £40,000 Risk Manager - £35,000 to £60,000 Safety Coordinator - £22,000 to £35,000 Compliance Officer - £24,000 to £40,000 Facilities Manager - £27,000 to £45,000 HR Manager - £30,000 to £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Are you ready to unlock the transformative power of play therapy and make a profound difference in children's lives? Did you know that approximately 1 in 5 children worldwide experience a mental health challenge? As the need for effective support grows, it becomes crucial to equip yourself with the knowledge and skills to make a positive impact. Our comprehensive course bundle on Play Therapy, Child Care, and Mental Health empowers you to become a beacon of support for children's well-being. Understanding child development and care is essential to provide optimal support. You will delve into the intricacies of child psychology, gaining insights into the factors that shape behaviour and strategies to support emotional well-being. Additionally, you will explore the fascinating world of child and adolescent mental health, equipping yourself with the knowledge to identify, address, and support children facing common mental health issues. You will harness the principles of child playwork, creating stimulating and engaging play environments that foster imagination, social interaction, and emotional growth. Safeguarding children is paramount, and this course bundle will provide you with comprehensive knowledge to recognise signs of abuse, implement safeguarding policies, and ensure the safety and well-being of children. The comprehensive course includes the following eight courses: Play Therapy Child Development and Care Child Psychology Diploma Child and Adolescent Mental Health Child Playwork Safeguarding Children Creating Children's Room Educational Psychology and Development Learning outcomes: Gain a deep understanding of play therapy techniques and their impact on a child's emotional well-being. Acquire expert knowledge on child development, care, and psychology, empowering you to provide nurturing environments. Explore the intricacies of child and adolescent mental health, and learn strategies to address common issues. Master the principles of child playwork and create engaging spaces that foster creativity and emotional growth. Develop a comprehensive understanding of safeguarding children, ensuring their safety and protection. Uncover the essential principles of educational psychology and development, enabling you to provide holistic support. Play Therapy: Immerse yourself in the world of play therapy and discover how play can be a powerful tool for healing and growth in children. Learn various play therapy techniques and their application to address emotional challenges effectively. Child Development and Care: Explore the intricate stages of child development and learn how to provide optimal care in different age groups. Understand the importance of fostering a nurturing environment and promoting healthy growth. Child Psychology Diploma: Dive into the depths of child psychology and gain insights into the inner workings of a child's mind. Understand the factors influencing behaviour and learn techniques to support their emotional well-being. Child and Adolescent Mental Health: Gain a comprehensive understanding of common mental health issues affecting children and adolescents. Learn strategies to identify, address, and support children dealing with emotional challenges. Child Playwork: Discover the power of play and its impact on a child's overall development. Learn how to create engaging play environments that stimulate imagination, social interaction, and emotional growth. Safeguarding Children: Acquire vital knowledge on safeguarding children, including recognising signs of abuse, implementing safeguarding policies, and ensuring the well-being of children under your care. Creating Children's Room: Unleash your creativity and learn to design stimulating and safe spaces for children. Explore the use of colours, furniture, and interactive elements to create inviting and enriching environments. Educational Psychology and Development: Understand the principles of educational psychology and its role in supporting a child's learning and development. Discover effective strategies for addressing diverse learning needs and promoting positive educational experiences. Embark on this enlightening journey today and become a beacon of support for children's mental health and well-being. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Childcare professionals seeking to enhance their understanding of children's mental health. Parents or guardians looking to gain insights into child psychology and development. Teachers or educators are interested in creating nurturing and supportive learning environments. Mental health professionals aim to specialise in child and adolescent mental health. Career path Play Therapist - £28K to £45K/year. Childcare Coordinator - £22K to £35K/year. Child Psychologist - £30K to £60K/year. Child Mental Health Counselor - £25K to £40K/year. Child Playworker - £18K to £25K/year. Educational Psychologist - £35K to £70K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Embark on a comprehensive exploration of 'Transport Management and SAP Transportation Management' to gain insights into efficient and successful transportation operations. From understanding the fundamentals of transport management across various modes to mastering the utilization of SAP Transportation Management software, this course equips you with the knowledge and skills needed to optimize transportation processes and enhance supply chain operations. Learning Outcomes: Grasp the core concepts of successful transport management and its significance. Explore the infrastructure and modes of transportation, including road, rail, and air travel. Understand the intricacies of road freight, passenger transport, and maritime logistics. Gain insights into effective transport management for airports and airlines. Delve into trends, challenges, and best practices shaping the field of transport management. Enhance your understanding of health and safety considerations in transportation. Acquire proficiency in utilizing SAP Transportation Management software for various scenarios. Master end-to-end process flow and integration with other SAP modules. Why buy this Transport Management and SAP Transportation Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Transport Management and SAP Transportation Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Transport Management and SAP Transportation Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. Professionals in the logistics and transportation industry seeking to expand their knowledge. Supply chain managers and coordinators aiming to optimize transportation processes. SAP consultants and analysts interested in specializing in transportation management. Aspiring logistics and transportation professionals looking to build a strong foundation. Prerequisites This Transport Management and SAP Transportation Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Transport Manager - Median salary of $87,878 per year. Logistics Coordinator - Median salary of $47,216 per year. SAP Consultant (Transportation Management) - Median salary of $88,328 per year. Supply Chain Analyst - Median salary of $61,625 per year. Transportation Planner - Median salary of $53,361 per year. Course Curriculum Transport Management An Introduction to Successful Transport Management 00:20:00 The UK's Travel Infrastructure - Road and Rail 00:10:00 Road Freight and Transport Management 00:30:00 Passenger Road Transport and its Management 00:30:00 Rail and Transport Management 00:15:00 Transport Management for Ports and Inland Waters 00:15:00 Transport Management for Airlines 00:10:00 Trends, Challenges and Best Practice in Transport Management 00:10:00 Transport Management and Health and Safety 00:10:00 SAP Transportation Management ECC TM EWM Shipment Integrated Scenario 00:30:00 SAP Transportation Domestic Scenario 00:22:00 SAP Transportation Management (TM) Integrated Scenario 00:15:00 TM Overview + End to End Process Flow 00:43:00 SAP TM Uncontrolled Shipment Scenario 00:28:00 SAP TM - Air Way bill ID Generation 00:26:00 Effective SAP TM for perfect order fulfillment! 00:56:00
Gain a solid foundation in business administration with our Business Administration Fundamentals Level 2 course. From understanding management principles to mastering business process management, this course prepares you for a successful career in business administration. Enrol now and take the first step towards achieving your professional goals!
Communication Skills Online Training This Communication Skills is designed for professionals who want to thrive in their profession. The qualification provides all of the necessary skills and knowledge to specialise in the field of communication. You will learn real-life knowledge and expertise from the industry experts and practitioners from this course. This Communication Skills elaborates how to improve your competency as a person in your profession while also outlining essential career insights in this sector. Consequently, you will get to strengthen your knowledge and skills with this course; on the other hand, see a clearer picture of your career growth in future. Thus, by the end of the course, you can equip yourself with the essentials to keep you afloat in the competition. Why Choose Communication Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Communication Skills course developed by industry experts. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Communication Skills course. Communication Skills Training Learning Outcomes After completing this Communication Skills course, you will be able to: Identify common communication problems. Develop skills to ask questions that give you the information you need. Learn what your non-verbal messages are telling others. Develop skills to listen actively and be empathetic to others. Enhance your ability to handle difficult situations. Deal with situations assertively. Communicate effectively in a business and non-business environment. Reduce communication barriers in the workplace and beyond. Apply the techniques learned in this course to enhance your conversational skills. Strengthen working and personal relationships through powerful communication. Speak with clarity, confidence and eloquence in group discussions. Identify the different forms of communication and ways of communicating. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Communication Skills Course. Module 1: Introduction to Communication 18:29 1: Introduction to Communication 17:29 2: Quiz: Introduction to Communication 01:00 Module 2: The Communication Skills 19:34 3: The Communication Skills 17:34 4: Quiz: The Communication Skills 02:00 Module 3: Different Types of Communication 10:42 5: Different Types of Communication 09:42 6: Quiz: Different Types of Communication 01:00 Module 4: Different Methods of Communication 14:36 7: Different Methods of Communication 12:36 8: Quiz: Different Methods of Communication 02:00 Module 5: Styles of Communication 16:12 9: Styles of Communication 14:12 10: Quiz: Styles of Communication 02:00 Module 6: Barriers to Communication 22:39 11: Barriers to Communication 20:39 12: Quiz: Barriers to Communication 02:00 Module 7: Assessing Communication Competence: Relevant Criteria 12:25 13: Assessing Communication Competence: Relevant Criteria 10:25 14: Quiz: Assessing Communication Competence: Relevant Criteria 02:00 Module 8: Seven Actions for Effective Communication 12:04 15: Seven Actions for Effective Communication 09:04 16: Quiz: Seven Actions for Effective Communication 03:00 Module 9: Do's and Don'ts of Effective Communication 12:05 17: Do's and Don'ts of Effective Communication 10:05 18: Quiz: Do's and Don'ts of Effective Communication 02:00 Who is this course for? Communication Skills Training This Communication Skills Course is suitable for those who work in or aspire to work in the following professions: Sales Managers HR Assistants Business Owners & Entrepreneurs Public Speakers Administrative Assistant Administrative Coordinator Requirements Communication Skills Training Students who intend to enrol in Communication Skills course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed
Ever wondered who draws your blood for tests and why it’s such a precise task? Welcome to the world of Phlebotomy and Venipuncture – a vital field where skill, focus, and calm hands come together. This course offers a structured learning path for anyone keen to understand the techniques behind safe blood collection, patient preparation, vein selection, and aftercare. If you're curious about working in a healthcare environment and want to play a key role in diagnostics without becoming a doctor or nurse, this might just be your lane. From understanding different types of equipment to learning the do’s and don’ts of venepuncture, you’ll gain the knowledge you need without needing to put on gloves. It's all online – detailed, simple, and suitable for those who want a flexible way to study. Whether you're aiming to work in hospitals, labs, clinics, or blood donation centres, this course will get you one step closer. Plus, the added career guide is a bonus – giving you useful direction in a field that’s always in demand and constantly evolving. ________________________________________________________________________ Key Features: CPD Certified Phlebotomy & Venipuncture Training With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Getting to Know PhlebotomyTitle Module 02: Blood Circulation Module 03: Phlebotomy Equipment Module 04: Learning Venipuncture Module 05: Learning Dermal Puncture Module 06: Special Blood Collection Method Module 07: Infection Control and Risk Management ________________________________________________________________________ Complete Career Guide for Phlebotomy & Venipuncture Training (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Phlebotomy. In addition to mastering the essentials of Phlebotomy, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Phlebotomy. Your dream career starts here! List of career guide courses included in Phlebotomy & Venipuncture Training With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand the fundamentals of phlebotomy and its significance. Demonstrate knowledge of blood circulation and its physiological aspects. Identify and utilize various phlebotomy equipment effectively. Master the techniques involved in both venipuncture and dermal puncture. Acquire proficiency in special blood collection methods. Demonstrate competence in infection control and risk management. ________________________________________________________________________ Accreditation All of our courses, including the Phlebotomy & Venipuncture Training With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Phlebotomy & Venipuncture Training With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter the field of phlebotomy. Healthcare professionals seeking to enhance their skills. Students pursuing a career in medical sciences. Those interested in specialized blood collection methods. Career path Phlebotomist - £20K to 28K/year. Laboratory Technician - £22K to 30K/year. Medical Assistant - £18K to 25K/year. Clinical Research Coordinator - £25K to 35K/year. Healthcare Administrator - £30K to 40K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
The Traffic Marshal (Banksman) – Level 3 Advanced Diploma with Complete Career Guide course provides in-depth knowledge for those wishing to step into the role of a Traffic Marshal or Banksman. This accredited qualification offers a comprehensive understanding of key responsibilities and regulations associated with managing site traffic and ensuring safety. Designed for individuals looking to further their careers in construction or other site management sectors, this course gives learners the confidence and expertise needed to manage site operations effectively. With no need for physical attendance, the course is delivered entirely online, enabling learners to study at their own pace. Whether you're aiming to enter the field or elevate your current skill set, the course covers critical aspects such as traffic control methods, site safety protocols, and the legal requirements surrounding the role. This is an excellent opportunity to gain the necessary knowledge to work confidently and competently in the traffic management field, ensuring safe, efficient operations on construction sites and other high-traffic areas. ________________________________________________________________________ Key Features: CPD Certified Traffic Marshal (Banksman) - Level 3 Advanced Diploma With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Traffic Marshalling Module 02: Traffic Management Module 03: Temporary Traffic Control Module 04: Traffic Risk Assessment Module 05: Vehicle Signaling Module 06: Reversing Vehicles Module 07: Health and Safety ________________________________________________________________________ Complete Career Guide for Traffic Marshal (Banksman) - Level 3 Advanced Diploma (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Traffic Marshal. In addition to mastering the essentials of Traffic Marshal, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Traffic Marshal. Your dream career starts here! List of career guide courses included in Traffic Marshal (Banksman) - Level 3 Advanced Diploma With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Master the art of Traffic Marshalling with confidence. Assess traffic risks proficiently for effective management. Skillfully guide reversing vehicles in diverse scenarios. Demonstrate a comprehensive understanding of health and safety protocols. Efficiently manage traffic flow with precision and expertise. Navigate through real-world scenarios with practical skills. ________________________________________________________________________ Accreditation All of our courses, including the Traffic Marshal (Banksman) - Level 3 Advanced Diploma With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Traffic Marshal (Banksman) - Level 3 Advanced Diploma With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking career advancement in traffic management roles. Professionals looking to enhance their skill set in traffic control. Job seekers aiming to enter the transportation industry. Anyone interested in ensuring road safety and efficiency. Career path Traffic Management Coordinator - £25K to 35K/year. Traffic Control Supervisor - £27K to 40K/year. Traffic Safety Officer - £24K to 35K/year. Highway Maintenance Worker - £20K to 30K/year. Road Safety Auditor - £28K to 45K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management. Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00
Managing stress and maintaining mental health is crucial for school teachers and educators who work in demanding environments. In an ever-evolving educational landscape, the pressure to perform at a high level can quickly become overwhelming. This course is designed to provide teachers and educators with essential tools to manage their mental health and stress effectively. Through a blend of self-paced learning, the course equips you with strategies to reduce stress, build resilience, and maintain emotional wellbeing, ensuring you stay balanced both in and out of the classroom. This course offers valuable insights into understanding the triggers of stress and mental strain, helping you adopt healthier coping mechanisms. It focuses on fostering a positive mindset, improving work-life balance, and recognising signs of burnout early. By applying these techniques, educators can foster a more supportive environment for themselves and their students. Whether you're looking to build mental resilience, enhance your emotional wellbeing, or simply find ways to manage the pressures of teaching, this course offers you the support you need to maintain your mental health. Key Features CPD Certified Instant e-certificate Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Examine the definition, physiological reactions, and professional ramifications of stress management. Examine the relationship between stress and personality while learning effective methods for managing stress both personally and professionally. Examine strategies for educators to achieve work-life balance. Change to mental health education, addressing eating, sleeping, and self-harm issues, stress, anxiety, schizophrenia, personality, and mood problems in children and adolescents. Recognise how to treat mental illness with medication and therapy, as well as the effects these treatments have on society, the law, and the workplace. Develop the sensitivity and practical intervention skills necessary to approach and assist people going through mental health crises. Course Curriculum Module 01: Introduction to Mental Health Module 02: Childhood and Adolescent Psychiatric Module 03: Stress and Anxiety Disorders Module 04: Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating & Sleeping Disorders Module 08: Self Harm and Suicide Module 09: Medication and Therapy in the treatment of Mental Illness Module 10: Social Attitudes to Mental Illness Module 11: Mental Health Legislation and Services Module 12: Mental Health in the Workplace Module 13: Approach and React to People in Mental Health Crisis Stress Management Module 01: Defining Stress Module 02: Responses of the Nerves Module 03: Stress at Workplace Module 04: Personality and Stress Module 05: Managing Stress at Work Module 06: Personal Stress Management Module 07: Work-Life Balance Learning Outcomes: Understand stress triggers and effective management techniques for educators. Identify common psychiatric disorders in children and adolescents. Recognize symptoms and coping mechanisms for stress and anxiety disorders. Gain insight into schizophrenia, its symptoms, and treatment approaches. Understand personality and mood disorders, along with effective interventions. Explore the impact of mental health on workplace dynamics and wellbeing. Accreditation All of our courses, including this Inventory Management course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Inventory Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Teachers seeking to enhance their understanding of stress and mental health. Educators aiming to support students with diverse mental health needs. School staff members interested in fostering a mentally healthy learning environment. Individuals looking to expand their knowledge of mental health dynamics in education. Professionals seeking to improve their ability to support colleagues and students. Career path School Counsellor Mental Health Support Worker Special Educational Needs Coordinator Educational Psychologist Youth Worker Community Outreach Worker Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Unlock the secrets to successful merchandising with our comprehensive course, "Merchandising: Theory, Pricing, Strategy and Inventory Management." This course is designed to equip you with the essential skills and knowledge to excel in the dynamic world of merchandising. Whether you are a budding professional or an established practitioner, this course will elevate your understanding and application of merchandising principles. Key Features: CPD Certified Developed by Specialist Lifetime Access The "Merchandising: Theory, Pricing, Strategy and Inventory Management" course offers learners a comprehensive understanding of the merchandising process. Participants will explore the fundamentals of merchandising, learning how to develop effective strategies to attract customers. They will gain insights into managing merchandise and product lines efficiently. The course covers key aspects of inventory management, including techniques for analyzing and optimizing stock levels. Learners will delve into pricing strategies to ensure products are competitively priced. Visual merchandising principles will be taught to enhance store displays and boost sales. Additionally, the course emphasizes the importance of understanding consumer behavior and effective communication with customers. Finally, learners will be informed about consumer rights to ensure ethical and legal compliance in merchandising practices. This course equips individuals with the essential skills and knowledge needed to excel in the dynamic field of merchandising. Course Curriculum Module 01: Merchandising Theory Module 02: Merchandising Strategy Module 03: Merchandise Management Module 04: Product Management Module 05: Inventory Management and Analysis Module 06: Merchandise Pricing Module 07: Visual Merchandising Module 08: Importance of Consumer Behaviour Module 09: The Importance of Communicating with Customers Module 10: Consumer Rights Act Learning Outcomes: Understand the fundamentals of merchandising theory and its applications. Develop effective merchandising strategies for various retail environments. Manage merchandise effectively to optimise sales and inventory. Apply principles of product management to enhance retail offerings. Analyse inventory management techniques to maintain optimal stock levels. Implement effective pricing strategies to maximise profitability. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in retail management. Retail store managers seeking advanced skills. Aspiring visual merchandisers. Entrepreneurs in the retail sector. Professionals in inventory management roles. Career path Retail Manager Merchandising Manager Inventory Analyst Product Manager Visual Merchandiser Supply Chain Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.