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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Are you ready to advance your career in the field of education? Our HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF) is not just an ordinary qualification; it's a mark of excellence recognized by Ofqual and the UK Government. This Higher Level Teaching Assistant - HLTA Level 4 Qualification serves as your gateway to earning a respected and professional credential that can truly transform your educational career. Immerse yourself in the world of professional knowledge, child development, and special educational needs. Master the skills of effective communication, curriculum planning, and assessment techniques. Learn how to expertly manage behaviour and leave a lasting impact on the learning journey of children and young people. This Higher Level Teaching Assistant - HLTA Level 4 Qualification is not just a job opportunity; it's a path to a fulfilling and influential role in the education sector. Learning Outcomes in Higher Level Teaching Assistant - HLTA Level 4 Qualification Develop a comprehensive understanding of the roles and responsibilities of Higher Level Teaching Assistants. Cultivate effective teamwork and collaboration within an educational environment. Gain valuable insights into child development, including influencing factors and parental involvement. Acquire the necessary skills to support learners with diverse needs and promote positive behavior. Why Choose Focus Awards? Selecting Focus Awards for your educational and training programs offers several key advantages. As an accrediting body governed by Ofqual, their qualifications are widely recognized, both nationally and internationally, ensuring that you are held to the highest educational standards. Focus Awards' commitment to professionalism, rapid growth, and diverse range of qualifications makes them a dynamic choice for a relevant and exceptional learning experience. Choosing Focus Awards can elevate your career prospects, personal development, and educational achievements. Benefits You Will Gain in Higher Level Teaching Assistant - HLTA Level 4 Qualification Access to high-quality virtual learning materials. 24/7 access to course modules. A user-friendly online platform. Compliance with established standards. A recognized qualification. Exceptional customer service. Guided Learning Hours in Higher Level Teaching Assistant - HLTA Level 4 Qualification This Higher Level Teaching Assistant - HLTA Level 4 Qualification requires a total of 108 hours of Guided Learning Hours (GLH), which includes direct interactions and support from educators or trainers. These hours ensure that learners receive appropriate guidance and assessment throughout their educational journey. Total Qualification Time in Higher Level Teaching Assistant - HLTA Level 4 Qualification Total Qualification Time (TQT) encompasses both Guided Learning Hours (GLH) and an estimate of hours dedicated to independent preparation, study, and other learning activities, including assessments, under the guidance of educational staff but not directly supervised. The credit value of a qualification is determined based on TQT, with each credit representing 10 hours of learning. For this Higher Level Teaching Assistant - HLTA Level 4 Qualification, the Total Qualification Time is 360 hours, with a total credit value of 36. Method of Assessment in Higher Level Teaching Assistant - HLTA Level 4 Qualification Assessment activities: Multiple short assignments requiring evidence of general reading and appropriate references. Submission: All assignments must be submitted via the online portal. Pass criteria: To attain a Pass, learners must meet all learning outcomes; no grading system is applied. Assessment process: Tutor-marked assignments are administered after completing each unit, with comprehensive feedback. External assessment: Tutor-marked tasks are also subject to assessment by a qualified professional. Quality assurance: Tasks undergo both internal and external moderation processes to ensure they meet the required standards for both learners and assessors. Progression after Higher Level Teaching Assistant - HLTA Level 4 Qualification Learners who complete the Higher Level Teaching Assistant - HLTA Level 4 Qualification have the opportunity to explore these pathways and further enhance their teaching skills and career prospects. Focus Awards Level 3 Award in Education and Training (RQF): A foundational course for those interested in teaching and training roles. Focus Awards Level 4 Certificate in Education and Training (RQF): A comprehensive program designed for aspiring educators and trainers. Focus Awards Level 5 Diploma in Education and Training (RQF): An advanced qualification suitable for educators aiming to excel, often serving as a stepping stone toward achieving Qualified Teacher Status (QTS). Qualification Purpose The HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF) by Focus Awards is tailored for current teaching assistants with aspirations to become Higher Level Teaching Assistants. Its primary purpose is to enhance their knowledge and skills, enabling them to effectively support individuals and small groups in educational settings while addressing various additional needs. Who is this course for? This Higher Level Teaching Assistant - HLTA Level 4 Qualification is for: Aspiring Higher Level Teaching Assistants Current Teaching Assistants with ambitions to advance their careers Individuals deeply committed to inclusive education Those seeking to support learners with diverse needs Requirements Candidates looking to enrol in this program must meet specific entry criteria. Minimum age: 16 years Employment as a teaching assistant in a school Work placement can be in a primary, secondary, or special school Career path Upon completion of the Higher Level Teaching Assistant - HLTA Level 4 Qualification, you can pursue various career paths as follows: Higher Level Teaching Assistant (HLTA): £18,000 to £30,000 per year Special Educational Needs Coordinator (SENCO): £30,000 to £45,000 per year Classroom Teacher (Starting): £25,714 to £32,157 per year Educational Consultant: £30,000 to £60,000 per year Note: Registration, Assessment, Certification fee included with this price

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🚑 Unlock Your Potential with Emergency First Aid At Work Level 3 Course! Are you ready to become a hero in times of crisis? 🦸‍️ Do you want to equip yourself with life-saving skills that could make all the difference in an emergency situation? Look no further! Our Emergency First Aid At Work Level 3 course is designed to empower individuals like you with the knowledge and confidence to handle emergencies effectively. 🌟   Why Choose Emergency First Aid At Work Level 3? In today's unpredictable world, emergencies can happen anytime, anywhere. Whether you're at home, work, or out in the community, having the ability to administer first aid can be the difference between life and death. 🌍 Our comprehensive course provides you with the essential skills and techniques needed to respond confidently to a wide range of medical emergencies, including cardiac arrest, choking, bleeding, and more. 💪   Benefits of Taking the Course: 🔹 Lifesaving Skills: Gain practical, hands-on experience in administering first aid in various emergency scenarios. 🔹 Confidence Booster: Build confidence in your ability to act swiftly and decisively during critical situations. 🔹 Safety Assurance: Ensure the safety and well-being of yourself, your loved ones, colleagues, or anyone in need. 🔹 Compliance: Meet regulatory requirements and workplace health and safety standards. 🔹 Career Enhancement: Stand out in the job market with valuable first aid certification. 🔹 Personal Empowerment: Be prepared to handle emergencies with composure and efficiency.   Who is This For? Our Emergency First Aid At Work Level 3 course is suitable for individuals from all walks of life who want to be prepared to handle medical emergencies effectively. Whether you're a parent, caregiver, teacher, office worker, or healthcare professional, this course equips you with the skills and confidence to respond to emergencies with ease. 🙋‍️🙋‍️ No prior medical experience is required-just a willingness to learn and a desire to make a difference in your community.   Career Path: Completing the Emergency First Aid At Work Level 3 course opens doors to various career opportunities and advancements in several industries: 👨‍️ Healthcare Sector: Pursue roles as a first responder, emergency medical technician (EMT), paramedic, or nurse. 🏥 Hospital and Clinical Settings: Work as a healthcare assistant, medical technician, or in emergency departments. 👩‍🏫 Education Field: Become a certified first aid instructor or work in schools, colleges, or universities as a first aid coordinator. 🏢 Corporate Environment: Serve as a designated first aider in workplaces, ensuring the safety and well-being of employees. 👩‍🚒 Emergency Services: Join fire departments, police forces, or search and rescue teams as a trained first responder. 🚑 Public Health and Safety Organizations: Contribute to community well-being by working for organizations focused on emergency preparedness and response.   Take the First Step Towards Preparedness Today! Don't wait for an emergency to strike-empower yourself with the skills and confidence needed to make a difference when it counts. Enroll in our Emergency First Aid At Work Level 3 course today and take the first step towards becoming a certified lifesaver! 🌟 With flexible scheduling options and expert instructors guiding you every step of the way, you'll be equipped to handle any emergency with grace and precision. Join us in making the world a safer place-one first aider at a time. 💼👩‍️🚨 Remember, being prepared saves lives! Act now and invest in your future with Emergency First Aid At Work Level 3. Your community will thank you, and you'll gain peace of mind knowing you have the skills to handle any emergency situation. 🛡️ Don't hesitate-your next heroic act could be just around the corner! 🌟   FAQ (Frequently Asked Questions) - Emergency First Aid At Work Level 3 Q1: What is Emergency First Aid At Work Level 3 certification? Emergency First Aid At Work Level 3 certification is a comprehensive training program designed to equip individuals with the necessary skills and knowledge to provide immediate assistance and basic medical care in emergency situations. It covers a range of topics including CPR (Cardiopulmonary Resuscitation), treating wounds, managing fractures, and handling medical emergencies until professional medical help arrives. Q2: Who should take the Emergency First Aid At Work Level 3 course? This course is ideal for individuals who work in high-risk environments or industries such as construction, manufacturing, healthcare, or outdoor activities where the risk of accidents or injuries is higher. It is also suitable for anyone interested in learning essential first aid skills to respond effectively to emergencies in everyday life. Q3: How long does the Emergency First Aid At Work Level 3 course take to complete? The duration of the course typically ranges from one to three days, depending on the training provider and the specific curriculum. It involves a combination of theoretical learning, practical exercises, and assessments to ensure participants are proficient in emergency first aid techniques. Q4: What will I learn in the Emergency First Aid At Work Level 3 course? Participants will learn how to assess emergency situations, prioritize care, administer CPR, control bleeding, treat shock, immobilize injuries, and manage various medical conditions such as heart attacks, strokes, and allergic reactions. The course also covers legal and ethical considerations related to providing first aid. Q5: Is the Emergency First Aid At Work Level 3 certification recognized internationally? While the certification may vary in name and specific requirements across different countries, the skills and knowledge obtained from the Emergency First Aid At Work Level 3 course are widely applicable and recognized globally. However, it's advisable to check with local authorities or employers regarding certification requirements in specific regions. Course Curriculum Chapter 01 Legal Framework (UK) for Workplace First Aid Legal Framework (UK) for Workplace First Aid 00:00 Chapter 02 Basic First Aid Basic First Aid 00:00 Chapter 03 Basic First-Aid Techniques Basic First-Aid Techniques 00:00 Chapter 04 Becoming a First Aider Becoming a First Aider 00:00 Chapter 05 Accidents and Injuries Accidents and Injuries 00:00 Chapter 06 Common Injuries Common Injuries 00:00 Chapter 07 The Unresponsive Casualty The Unresponsive Casualty 00:00 Chapter 08 Other Medical Emergency Other Medical Emergency 00:00 Chapter 09 Initial Assessment Initial Assessment 00:00 Chapter 10 Medical Conditions Medical Conditions 00:00 Chapter 11 Mental Healthcare Mental Healthcare 00:00 Chapter 12 Critical Thinking in Emergency Critical Thinking in Emergency 00:00 Chapter 13 Practice of self-hygiene Practice of self-hygiene 00:00 Chapter 14 Ambulance Maintenance Ambulance Maintenance 00:00

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Facilities management is more than maintenance—it's strategic, operational, and essential. The Facilities Management: 20-in-1 Premium Online Courses Bundle equips professionals with the cross-functional skills needed in logistics, procurement, operations, and workplace leadership. If you're aiming for roles in property management, estate operations, or support services, this bundle delivers unmatched career leverage. Description In today’s competitive hiring landscape, employers seek more than on-the-ground experience—they want evidence of leadership, data skills, and operational awareness. This comprehensive bundle ticks every box. From supply chain know-how to HR, data handling, and compliance, it brings together everything a future-ready facilities manager should offer. Perfect for those targeting roles in retail property management, warehouse operations, public sector estate services, or large-scale commercial maintenance, this bundle positions you as the complete candidate. For a single, exceptional price, you’ll walk away with 20 individual certifications—each one strengthening your job profile. Secure your place ahead of the queue before demand spikes. FAQ Q: What types of roles does this bundle support? A: Facilities manager, procurement officer, logistics coordinator, operations supervisor, and estate services assistant. Q: Which industries is this suitable for? A: Real estate, construction, manufacturing, retail, logistics, education, and healthcare facilities. Q: Is this bundle beginner-friendly? A: Yes, it's designed for both newcomers and professionals aiming to validate or expand their skill set. Q: Will I receive separate certificates for each course? A: Absolutely. Each completed course comes with a verifiable certification to boost your CV. Q: How long can I access the bundle? A: You’ll receive full access with no expiry. Learn anytime, at your convenience.

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