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897 Contract Management courses

Property Management and Development

By Compliance Central

Set your sights on being the greatest in the industry and get ready to become well-equipped in property management right away! Property Management course has been designed and developed by the industry specialists who had been in the business for years, went through ups-and-downs, climbed up the success ladder with sheer excellence. You'll get to-the-point knowledge both practical and theoretical, and gain valuable insights on the business which will help you understand the drill better than ever. Property Management Learning Outcome: Learn how property management service Learn how to start a property management company Key performance indicator metrics every property manager should track How to avoid property management peculation and overpriced fees Learn steps to prevent property management fraud How to manage a rental property Steps to check the rental history of potential tenants Learn how evictions work: Rules for landlords and property managers Tenant defense to eviction Advantages of using a property management company Key Highlights for Property Management Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced course modules Property Management Course Curriculum Module 01 - Introduction to Property Management Module 02 - The Role and Responsibilities of a Property Manager Module 03 - Listing Properties and Marketing Module 04 - The Letting Process and Tenancy Agreement Module 05 - The Property Management Process Module 06 - Keeping Tenants Long Term Module 07 - Regulations of Property Management Module 08 - Changes in the UK Property Market CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Property Management course. Particularly, this course is ideal for: Accountant Coordinator Administrator Requirements To enrol in this Property Management course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Property Management, such as- Property Manger Property Solicitor Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Property Management and Development
Delivered Online On Demand3 hours
£12

Diploma in Compliance and Risk Management at QLS Level 5

By Compliance Central

Are you looking to enhance your Compliance Audit & Risk Management skills? If yes, then you have come to the right place. Our comprehensive course on Compliance Audit & Risk Management will assist you in producing the best possible outcome by mastering the Compliance Audit & Risk Management skills. The Compliance Audit & Risk Management course is for those who want to be successful. In the Compliance Audit & Risk Management course, you will learn the essential knowledge needed to become well versed in Compliance Audit & Risk Management. Our Compliance Audit & Risk Management course starts with the basics of Compliance Audit & Risk Management and gradually progresses towards advanced topics. Therefore, each lesson of this Compliance Audit & Risk Management course is intuitive and easy to understand. Why would you choose the course: Lifetime access to the Compliance Audit & Risk Management course materials Full tutor support is available from Monday to Friday with the Compliance Audit & Risk Management course Gain a complete understanding of the Compliance Audit & Risk Management course Accessible, informative Compliance Audit & Risk Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Compliance Audit & Risk Management course Study Compliance Audit & Risk Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Compliance Audit & Risk Management course Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. Enrol and excel in your career with Compliance Central. Curriculum of Course Module 01: Introduction to Compliance Module 02: Five basic elements of compliance Module 03: Compliance Management System (CMS) Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Risk and Types of Risk Module 07: Introduction to Risk Management Module 08: Risk Management Process Certificate of Achievement CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Compliance Audit & Risk Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Compliance Audit & Risk Management. It is also great for professionals who are already working in Compliance Audit & Risk Management and want to get promoted at work. Requirements To enrol in this Compliance Audit & Risk Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Compliance Audit & Risk Management course will enhance your knowledge and improve your confidence in exploring opportunities in various related sectors.

Diploma in Compliance and Risk Management at QLS Level 5
Delivered Online On Demand7 days
£12

Credit Control Analysis Diploma

By Compliance Central

Are you looking to enhance your Credit Control skills? If yes, then you have come to the right place. Our comprehensive course on Credit Control will assist you in producing the best possible outcome by mastering the Credit Control skills. The Credit Control course is for those who want to be successful. In the Credit Control course, you will learn the essential knowledge needed to become well versed in Credit Control. Our Credit Control course starts with the basics of Credit Control and gradually progresses towards advanced topics. Therefore, each lesson of this Credit Control course is intuitive and easy to understand. Curriculum Breakdown of the Credit Control Course Module 01: Introduction To Credit Control Module 02: Credit Management Module 03: Risk Assessment and Credit Scoring Module 04: Debt Management Module 05: Customer Communication Module 06: Credit Control Compliance Module 07: Financial Analysis And Reporting Module 08: Credit Control Tools And Technologies Why would you choose the Credit Control course: Lifetime access to Credit Control course materials Full tutor support is available from Monday to Friday with the Credit Control course Gain a complete understanding of Credit Control course Accessible, informative Credit Control learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Credit Control course Study Credit Control in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Credit Control course CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Credit Control course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Credit Control. Requirements To enrol in this Credit Control course, all you need is a basic understanding of the English Language and an internet connection. Career path The Credit Control course will enhance your knowledge and improve your confidence. Credit Controller: £20,000 to £35,000 per year Collections Specialist: £22,000 to £40,000 per year Accounts Receivable Clerk: £18,000 to £30,000 per year Credit Analyst: £25,000 to £45,000 per year Financial Controller: £40,000 to £70,000 per year Credit Manager: £30,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Credit Control Analysis Diploma
Delivered Online On Demand2 hours
£12

Compliance and Risk Management

4.7(160)

By Janets

Learning Outcomes Learn the essentials of regulatory compliance standards and how to use them in your company Discover how to recognise and control any hazards that could affect the reputation and business operations of your organisation Know how to design, implement, and evaluate efficient compliance initiatives Learn how to prioritise risks based on their possible impact and likelihood as you hone your skills in risk assessment and risk mitigation Improve your crisis management abilities Learn how to stay on top of changing compliance and risk management trends by gaining a wider understanding of them Create a network of industry peers and professionals so that you can benefit from their knowledge and experiences Get a thorough grasp of the role compliance and risk management play in defending your company Description Are you interested in a career in risk management or corporate compliance? The knowledge and abilities you need to be successful in these dynamic industries are provided through our course. Join us to get knowledge on how to manage risk, comply with complex rules, and preserve the good name of your company. Start today on the path to a fulfilling career. This course on compliance and risk management is a thorough programme created to assist people and organisations in developing the abilities and knowledge required to successfully manage risks and guarantee compliance with legal standards. With highly informative lectures, the course covers a broad range of topics to increase your understanding. Participants will obtain a thorough understanding of the ideas and methods behind efficient risk and compliance management. Individuals and organisations can reduce the effect of potential risks and make sure they are complying with applicable requirements by taking this compliance and risk management course. It is a worthwhile investment in one's personal growth that can aid in reputation protection, the reduction of legal and financial obligations, and long-term success. Certificate of Achievement Certificate of Achievement: After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  CPD Accredited Certificate After successfully completing the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for -4.99, and it will be sent to you immediately after through email. You can get the hard copy for-9.99, which will reach your doorsteps by post. Method of Assessment In order to successfully complete the compliance and risk management course, students are required to pass an online multiple-choice exam. In order to apply for your certificate, you have to score 60%. There is also a set of assessment questions provided in the course. In order to test our understanding of the subjects and your progress after the course, we suggest you take the assessment. Our expert team will evaluate your answers and provide feedback on your assessment. Career path Taking a Compliance and Risk Management course in the UK can lead to a variety of career paths. Here are a few examples, along with their potential annual salary ranges: Compliance Officer: £37,000 to £57,000 per year. Risk Manager: £45,000 to £65,000 per year. Financial Analyst: £30,000 to £55,000 per year. Compliance Consultant: £40,000 to £80,000 per year.

Compliance and Risk Management
Delivered Online On Demand7 days
£9.99

Advanced Diploma in Purchasing, Procurement & Supply Chain Management

4.7(160)

By Janets

The Advanced Diploma in Purchasing, Procurement & Supply Chain Management is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Advanced Diploma in Purchasing, Procurement & Supply Chain Management consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.   The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Module 1: Why Supply Chain Management? Why Supply Chain Management 00:12:00 Module 2: Key Terms (I) Key Terms (I) 00:09:00 Module 3: Key Terms (II) Key Terms (II) 00:09:00 Module 4: Three Levels of Supply Chain Management Three Levels of Supply Chain Management 00:06:00 Module 5: Five Stages of Supply Chain Management Five Stages of Supply Chain Management 00:07:00 Module 6: The Flows of Supply Chain Management The Flows of Supply Chain Management 00:07:00 Module 7: Inventory Management Inventory Management 00:06:00 Module 8: Supply Chain Groups Supply Chain Groups 00:07:00 Module 9: Tracking and Monitoring Tracking and Monitoring 00:06:00 Module 10: Supply Chain Event Management Supply Chain Event Management 00:06:00 Module 11: Role of Procurement in an Organisation Role of Procurement in an Organisation 00:17:00 Module 12: The Purchasing Cycle The Purchasing Cycle 00:13:00 Module 13: Quality Management Quality Management 00:29:00 Module 14: Analysing and Reducing Risk in the Supply Chain Analysing and Reducing Risk in the Supply Chain 00:14:00 Module 15: E-Procurement E-Procurement 00:18:00 Assignment Assignment - Advanced Diploma In Purchasing, Procurement & Supply Chain Management 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Advanced Diploma in Purchasing, Procurement & Supply Chain Management
Delivered Online On Demand7 days
£9.99

Customer Relationship Management (CRM) Strategies

By Imperial Academy

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Customer Relationship Management (CRM) Strategies
Delivered Online On Demand
£12

Facilities Management Training Course - CPD Accredited

By Training Tale

Facilities Management: Facilities Management Online If you want to learn about Facilities Management course and become an expert in the field, you have arrived at the right place. Industry experts designed this Facilities Management course to enable you to learn quickly and efficiently and at your own pace and convenience. This unique Facilities Management offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The Facilities Management Online UK Training course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required. Enrol Facilities Management course today and take the next step towards your personal and professional goals. Courses are included in this Facilities Management Course. Course 01: Facilities Management - Course Course 02: Level 7 Diploma in Operations Management Course 03: Level 5 Risk Management Other Benefits of this Facilities Management Course Bundle Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Facilities Management: Facilities Management Course] Facilities Management: Facilities Management Training Industry Experts Designed this Facilities Management course into 12 detailed modules. Detailed course curriculum of Facilities Management course Assessment Method of Facilities Management course After completing each module of the Facilities Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Facilities Management course After completing the MCQ/Assignment assessment for this Facilities Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Facilities Management: Facilities Management Training This Facilities Management course is perfect for everyone. Requirements Facilities Management: Facilities Management Online Training Students who intend to enrol in this Facilities Management: Facilities Management Course must meet the following requirements: Facilities Management: Good command of the English language Facilities Management: Must be vivacious and self-driven. Facilities Management: Basic computer knowledge Facilities Management: A minimum of 16 years of age is required. Career path Facilities Management: Facilities Management Training The Facilities Management Course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM. Certificates Certificate of completion Digital certificate - Included

Facilities Management Training Course - CPD Accredited
Delivered Online On Demand28 hours
£12

Credit Risk Management Training

By Compliance Central

Are you looking to enhance your Credit Risk Management skills? If yes, then you have come to the right place. Our comprehensive course on Credit Risk Management will assist you in producing the best possible outcome by mastering the Credit Risk Management skills. The Credit Risk Management course is for those who want to be successful. In the Credit Risk Management course, you will learn the essential knowledge needed to become well versed in Credit Risk Management. Our Credit Risk Management course starts with the basics of Credit Risk Management and gradually progresses towards advanced topics. Therefore, each lesson of this Credit Risk Management course is intuitive and easy to understand. Why would you choose the Credit Risk Management course from Compliance Central: Lifetime access to Credit Risk Management course materials Full tutor support is available from Monday to Friday with the Credit Risk Management course Learn Credit Risk Management skills at your own pace from the comfort of your home Gain a complete understanding of Credit Risk Management course Accessible, informative Credit Risk Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Credit Risk Management Study Credit Risk Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Credit Risk Management Course Credit Risk Management Curriculum Breakdown of the Credit Risk Management Course Section 01: Introduction Section 02: Profitability Section 03: Return Ratio Section 04: Liqudity Ratio Section 05: Operational Analysis Section 06: Detecting Manipulation CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Credit Risk Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Credit Risk Management. It is also great for professionals who are already working in Credit Risk Management and want to get promoted at work. Requirements To enrol in this Credit Risk Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Credit Risk Management course will enhance your knowledge and improve your confidence. Credit Risk Analyst: £30,000 to £60,000 per year Risk Manager: £45,000 to £85,000 per year Credit Risk Officer: £35,000 to £70,000 per year Financial Risk Analyst: £40,000 to £75,000 per year Credit Risk Consultant: £50,000 to £90,000 per year Risk Control Officer: £35,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Credit Risk Management Training
Delivered Online On Demand3 hours
£12

Environmental Management Diploma - CPD Certified

By Compliance Central

Are you looking to enhance your Environmental Management skills? If yes, then you have come to the right place. Our comprehensive course on Environmental Management will assist you in producing the best possible outcome by mastering the Environmental Management skills. The Environmental Management course is for those who want to be successful. In the Environmental Management course, you will learn the essential knowledge needed to become well versed in Environmental Management. Our Environmental Management course starts with the basics of Environmental Management and gradually progresses towards advanced topics. Therefore, each lesson of this Environmental Management course is intuitive and easy to understand. Why would you choose the Environmental Management course from Compliance Central: Lifetime access to Environmental Management course materials Full tutor support is available from Monday to Friday with the Environmental Management course Learn Environmental Management skills at your own pace from the comfort of your home Gain a complete understanding of Environmental Management course Accessible, informative Environmental Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Environmental Management bundle Study Environmental Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Environmental Management Course Improve your chance of gaining in demand skills and better earning potential by completing the Environmental Management Environmental Management Curriculum Breakdown of the Environmental Management Course Module 01: Environment and Ecology Module 02: Environmental Issues Module 03: Environmental Planning Module 04: Environmental Management System Module 05: Ecosystem Management Module 06: Environmental Law and Policy Module 07: Improving Environmental Performance Module 08: Environmental Management Audit Module 09: Situational Environmental Management Module 10: Review and Performance CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Environmental Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Environmental Management. It is also great for professionals who are already working in Environmental Management and want to get promoted at work. Requirements To enrol in this Environmental Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Environmental Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Environmental Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Environmental Management Diploma - CPD Certified
Delivered Online On Demand4 hours
£12

Compliance and Risk Manager Training

4.7(160)

By Janets

The Compliance Management System is a comprehensive programme which looks at if your employees are following the rules for their trade. Risk management, on the other hand, allows you to predict certain risks through analysing various factors. You can then use this information to make well-supported decisions. This Compliance and Risk Management Course gives you the tools to ensure your office environment is staffed with people following rules and minimising or even completely avoiding risks. The first half of the course covers the Compliance Management System in detail, as well as compliance and auditing, compliance and ethics and the role of a Compliance Manager. After that, you will learn risk reporting and communication and strategic risk management. You will also be taught Enterprise Risk Management (ERM), which is an approach used by organisations to manage risks and potentially improve their prospects, as well as how to analyse and assess risks to safeguard your employees and company from future harm. Topics also include: The compliance House Information Security Risk Management Internal and external factors Learning outcomes: Develop your ability to manage risks and seize opportunities for growth. Understand the Compliance Management System and how to use it for your company's benefit. Identify situations that involve or could lead to risks and analyse how they can be improved or resolved. Assess the capability of your employees to follow their work rules. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.

Compliance and Risk Manager Training
Delivered Online On Demand7 days
£9.99