• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

1009 Contract Management courses delivered Online

Level 2 Certificate in Customer Service Management

4.3(43)

By John Academy

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate in Customer Service Management
Delivered Online On Demand4 hours 29 minutes
£18

Change Management Certificate Course Level 2

4.3(43)

By John Academy

Description: Change is inevitable, however, that does not mean it comes easy. Many people fear change but are unable to see its benefits. Now with the help of this Change Management Certificate Course Level 2 course, you will learn how to deal with change and not let fear overcome you. This course will help you understand what is meant by change, the change cycle, observe human reaction to change and how to adapt to it. You will also discover the pace of change, ways to deal with resistance, strategies to deal with anger and manage stress. So don't fear change anymore, accept it with this course. Learning Outcomes: Approve that there are no normal or abnormal paths of responding to change, nevertheless, we have to begin it from where we are., Learn that change is not something to be scared of and halted but as a crucial component of the world to be granted. Réalisé that adjusting to change is attitudinal rather than technical Change is something that does not belong to the intellectual fact but it hints at what you are. Identify that before we can encounter the way things will be, we may undergo a system of grieving, and let the things go in their usual way View change as chance for self-motivation and inventing newer ideas Figure out plans for assisting change to be approved and executed at the workplace Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Change Management Certificate Course Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Change Management Certificate Course Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What is Change? 00:30:00 The Change Cycle 00:30:00 The Human Reaction to Change 00:15:00 The Pace of Change 00:30:00 The Four Room Apartment 00:15:00 Dealing with Resistance 00:15:00 Adapting to Change 00:15:00 Strategies for Dealing with Anger 00:30:00 Managing Stress 00:45:00 Mock Exam Mock Exam- Change Management Certificate Course Level 2 00:20:00 Final Exam Final Exam- Change Management Certificate Course Level 2 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Change Management Certificate Course Level 2
Delivered Online On Demand4 hours 40 minutes
£18

Ecommerce Manager Course

5.0(14)

By Training Express

If you've ever considered working as a Ecommerce Manager but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Ecommerce Manager course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry. The Ecommerce Manager course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Ecommerce Manager. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Ecommerce Manager course, you will get a widely respected accreditation and a deeper knowledge of the topic. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Electronic Commerce Module 02: E-Commerce Strategy and Implementation Module 03: Customer Service Module 04: Products, Brands, and Services Module 05: Content Planning and Production Module 06: Use of Social Networks Module 07: Marketing Module 08: Creating an Engaging User Experience Module 09: Transaction Management Module 10: E-Commerce Analytics Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Ecommerce Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Ecommerce Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Ecommerce Manager Course
Delivered Online On Demand1 hour
£15

Content Management System

4.3(43)

By John Academy

Course Overview The success of a content depends on a lot of parameter and steps. You need to understand these steps if you want to reach your targeted customer. Learn the skills you need to make your content more successful from this Content Management System course and engage more viewers and readers.  In this Content Management System course, you will learn about the steps of making a content successful. You will understand the steps of content writing content management and marketing. This course will help you understand the steps easily with its interactive lessons., You don't need any prior knowledge, this course will teach you content management from scratch. This course will help you to master various skills of content management and make your contents more engaging. This course is ideal for anyone who wants to understand the reasons and functions behind the success of a content. Learning Outcomes Learn about the basic physical about content management Understand what content management system is and its steps Familiarize with content strategies and how to maintain content strategies Improve your content writing and marketing skills Familiarize with different strategies that will help you to market your content and earn more money Learn about different tools that will make your content more engaging Who is this course for? This comprehensive Content Management System course is ideal for those who want to understand the steps of content management. You will learn how you can keep your contents organized and boost your efficiency from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Content Management is a useful qualification to possess and would be beneficial for any related profession or industry such as: Content creators Copywriters Editors Freelancers Content Writers Influencers Content Management System Module 01: Introduction to Content Management Introduction to Content Management 00:15:00 Module 2: Content Management System (CMS) Content Management System (CMS) 00:29:00 Module 03: Basics of Content Management Systems Basics of Content Management Systems 00:28:00 Module 04: Content Strategy Content Strategy 00:27:00 Module 05: Content Marketing Content Marketing 00:28:00 Module 06: Content Marketing Tools and Tactics Content Marketing Tools and Tactics 00:31:00 Module 07: Content Marketing Strategy Content Marketing Strategy 00:31:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Content Management System
Delivered Online On Demand3 hours 9 minutes
£18

Commercial Manager Training Course

5.0(14)

By Training Express

The Commercial Manager Training Course offers a detailed exploration of the essential principles and practices that underpin effective commercial management. Designed to provide a solid foundation, this course covers critical areas such as managing commercial relationships, partnerships, budget and cash flow oversight, and negotiation techniques. Each module is crafted to enhance understanding of how to navigate the complexities of commercial projects, from risk management to customer lifecycle strategies, ensuring participants gain a well-rounded perspective on managing commercial operations successfully. This course also delves into the roles of shareholders, loans and debt management, and the key legislations influencing commercial activities. With a focus on strategic thinking and decision-making, the training equips learners with the knowledge to foster productive business relationships and optimise financial performance. Ideal for professionals aiming to deepen their commercial acumen, this course provides valuable insights through a structured and engaging curriculum, all delivered in an accessible online format. Whether you are looking to refine your skills or broaden your understanding, this course is tailored to support your professional growth in the commercial sector. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Commercial Management Module 02: Commercial Relationship Part-1 Module 03: Commercial Relationship Part-2 Module 04: Partnership and Agreements Module 05: Budget Management Module 06: Cash Flow Management Part- 1 Module 07: Cash Flow Management Part- 2 Module 08: Negotiation Module 09: Commercial Risk Management Module 10: Commercial Project Management Module 11: Customer Relationship Management (CRM) Part-1 Module 12: Customer Relationship Management (CRM) Part-2 Module 13: Managing Customer Lifecycle Module 14: Roles of Shareholders in Commercial Management Module 15: Loans and Debts Management Module 16: Commercial Legislations Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Commercial Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Commercial Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Commercial Manager Training Course
Delivered Online On Demand1 hour
£15

Strategic Planning and Analysis for Marketing Course

5.0(14)

By Training Express

Strategic Planning and Analysis for Marketing course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Strategic Planning and Analysis for Marketing course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of the Strategic Planning and Analysis for Marketing Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life Coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Strategic Planning and Analysis for Marketing course is as follows: Module 01: An Introduction to Strategic Planning Module 02: Development of a Strategic Plan Module 03: Strategic Planning for Marketing Module 04: Strategic and Marketing Analysis Module 05: Internal Analysis Module 06: External Analysis Module 07: Market Segmentation, Targeting and Positioning Module 08: Approaches to Customer Analysis Module 09: Approaches to Competitor Analysis Accreditation This Strategic Planning and Analysis for Marketing is CPD Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Strategic Planning and Analysis for Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by The CPD Who is this course for? Anyone with a knack for learning new skills can take this Strategic Planning and Analysis for Marketing course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enrol on this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Strategic Planning and Analysis for Marketing Course
Delivered Online On Demand1 hour
£15

CDM- Construction, Design and Management

By Compliance Central

Keeping your staff safe is crucial for the survival of your business. If you need to figure out what Construction Design and Management (CDM) is, then you're in luck! This course will enlighten you and give you the knowledge necessary to work alongside CDM regulations. Construction sites are full of dangers, so ensuring workplace safety should be a top priority for all businesses. If an accident occurs, it can be costly and can even result in severe injury or death for the workers involved. This course is provided by experts knowledgeable about the laws and legislation about CDM rules and what is necessary for a safe workplace. On construction sites, there are countless occupational accidents every day; thus, maintaining workplace safety should be a significant concern. This CDM Bundle Includes Course 01: CDM Regulations Course 02: CDM Construction Phase Plan Course 03: CDM Health and Safety Enrol now to ensure your workplace safety! What you will discover are the following: Learn about Construction Design and Management (CDM) Regulations. CDM regulations and construction projects CDM regulations are important site plans for construction projects Validation and enhancement of design standards. Review of Regulations and Legislation Course Significant Points: Accredited CPD course Exam retakes are unlimited, and tutoring is available Easy access to course materials; guaranteed learning satisfaction Lifetime access and 24/7 support Self-paced online course modules Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is intended for those with critical responsibilities, whether they are- Clients in construction. Principal Contractors. Designers in charge. Requirements To enrol in this CDM, all you need is a basic understanding of the English Language and an internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: CDM Co-Ordinator: £20,000- £40,000 per annum Technical Co-ordinator: £15,000- £35,000 per annum Principal Designer: £30,000- £50,000 per annum CDM Advisor: £30,000- £50,000 per annum

CDM- Construction, Design and Management
Delivered Online On Demand3 hours
£21

Marketing Management Insights Course

5.0(14)

By Training Express

Dive into the dynamic world of marketing with the Marketing Management Insights Course, designed to sharpen your understanding of essential marketing principles and strategies. This course carefully guides you through the entire marketing landscape — from the fundamentals of marketing to advanced concepts like strategic marketing, market segmentation, and consumer behaviour. Explore how to analyse the marketing environment effectively and develop product and branding strategies that resonate with your target audience. With modules on pricing, marketing channels, and the product life cycle, you’ll gain a clear grasp of how to position products for maximum impact. Beyond theory, this course delves into the nuances of integrated marketing communications, advertising, sales promotion, and the growing influence of direct and digital marketing. Whether you’re interested in personal selling or public relations, the course offers a thorough overview of each area, equipping you with the knowledge to navigate today’s competitive marketplace. Ideal for professionals aiming to refine their marketing acumen or business owners seeking effective promotional strategies, this course provides the insights needed to make informed decisions and drive business success through smart marketing. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Basics of Marketing Module 02: The Marketing Process Module 03: Strategic Marketing Module 04: Marketing Environment Module 05: Market Segmentations Module 06: Consumer Buying Behaviour Module 07: Business Markets and Buying Behaviour Module 08: Marketing Research Module 09: Product Strategy Module 10: Branding Strategy Module 11: Product Life Cycle Module 12: Pricing Strategy Module 13: Marketing Channels Module 14: Integrated Marketing Communications Module 15: Advertising and Sales Promotion Module 16: Personal Selling and Public Relations Module 17: Direct and Digital Marketing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Marketing Management Insights training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Marketing Management Insights training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Marketing Management Insights Course
Delivered Online On Demand1 hour
£15

CDM Awareness Training

By Study Plex

Highlights of the Course Course Type: Self-paced online course Duration: 40 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand the core concepts of the CDM regulations Demonstrate the legislations that promote safety on construction sites Recognise the application of CDM regulations Evaluate the revised regulations' criteria and the adjustments Identify the roles and legal responsibilities of duty holders Examine the factors that promote health and safety in construction sites Know what legal documents are required to be produced Discover the factors that must be taken into consideration while planning a project Demonstrate several case studies that illustrate how the regulations can be implemented Understand how to use the skills you gained in this course in a practical setting CDM Awareness Training This CDM Awareness Training Course will provide you with the knowledge and skills to maintain safety on construction sites, adhere to the legislation that promotes safety on construction sites and plan a project by identifying all the requirements that must be satisfied. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Comply with the legislation Legal duties of duty holders Ensure safety across construction sites Produce proper documents and plans Satisfy the guidelines of the regulations Case studies that show how regulations can be implemented Essential skills, confidence and competence to assist you in this industry Core competencies required to drive a successful career in this industry This CDM Awareness Training course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This CDM Awareness Training course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this course for? This course is ideal for supervisors and managers who are in charge of organising, directing, or overseeing the health and safety procedures of construction sites Builders can also take this CDM Awareness Training Course to enhance their skills and knowledge for a rewarding career in this field Construction site workers can enrol in this course to gain a comprehensive awareness of the safety regulations that will safeguard their well-being at constriction sites Anyone who wants to gain comprehensive knowledge about CDM awareness regardless of their career can also take this CDM Awareness Training Course Entry Requirements This CDM Awareness Training Course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This CDM Awareness Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This CDM Awareness Training Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Working in Confined Spaces, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Legislation Module 2: CDM Application and Notification Module 3: Duty Holders and Documents Module 4: Duties and Legal Documents Module 5: Example Projects and Summary Order Your Certificate of Achievement 00:00:00 Obtain Your Certificate of Achievement

CDM Awareness Training
Delivered Online On Demand
£19

Ecommerce Business Manager Course

5.0(14)

By Training Express

In an age where digital transactions shape global commerce, the Ecommerce Business Manager Course is built to equip learners with the essential knowledge to navigate and manage online business operations with clarity and confidence. This course explores the foundations of electronic commerce, digital strategy, user experience, analytics, and more—ensuring a complete grasp of how modern ecommerce businesses are structured, marketed, and scaled. Whether you’re managing a brand or overseeing online retail operations, this course provides the insight needed to approach ecommerce with efficiency and foresight. From developing engaging content and effective marketing plans to overseeing transaction management and interpreting ecommerce analytics, each module focuses on sharpening decision-making and operational understanding. With topics ranging from customer service to social media use, the curriculum is tailored for those looking to enhance their command of digital commerce without fluff or filler—just solid, relevant learning built for today’s online business environment. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Electronic Commerce Module 02: E-Commerce Strategy and Implementation Module 03: Customer Service Module 04: Products, Brands, and Services Module 05: Content Planning and Production Module 06: Use of Social Networks Module 07: Marketing Module 08: Creating an Engaging User Experience Module 09: Transaction Management Module 10: E-Commerce Analytics Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Ecommerce Business Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Ecommerce Business Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Ecommerce Business Manager Course
Delivered Online On Demand1 hour
£15