880 Contract Management courses in Coventry delivered Online

Discover the art and science behind smart purchasing with our Purchasing and Procurement Diploma - QLS Endorsed Course. Whether you're just getting started or aiming to sharpen your edge in the procurement landscape, this course takes you through the essentials with clarity and purpose. From sourcing and supplier relationships to contract management and negotiation strategies, you'll gain a strong grip on the key principles that drive efficient procurement processes. Delivered entirely online, the course fits around your schedule with no travel, meetings, or awkward role-playing exercises in sight. It’s tailored for those who prefer learning with a clear head, a cup of tea, and no unnecessary jargon. Built to enhance your knowledge and give you a sharper commercial instinct, this programme is structured with care, peppered with useful insight, and designed to help you make smarter purchasing decisions—without ever leaving your chair. Our Purchasing and Procurement Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Purchasing and Procurement Diploma QLS Bundle Includes the following Courses Course 01: Diploma in Purchasing and Procurement at QLS Level 5 Course 02: Purchase Ledger Course 03: Supply Chain Management Course 04: Logistics Management Course 05: Warehouse Management Key Features of Purchasing and Procurement Diploma Eligibility for QLS endorsed certificate upon successful completion of the Purchasing and Procurement Diploma course Free CPD Accredited Course Fully online, interactive Purchasing and Procurement Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Purchasing and Procurement Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Purchasing and Procurement Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Purchasing and Procurement Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Purchasing and Procurement Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Purchasing and Procurement Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in Purchasing and Procurement at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Purchasing and Procurement Diploma basics. Requirements No prior degree or experience is required to enrol in this Purchasing and Procurement Diploma course. Career path This Purchasing and Procurement Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of searching for the perfect Estate Agent course? Look no further! Our comprehensive 14-in-1 Estate Agent bundle is designed to meet all your needs and more. This extensive package provides everything you need to excel as an estate agent and in related fields, covering a wide range of essential topics and skills. After gathering feedback from thousands of learners, we’ve crafted this all-in-one Estate Agent bundle with industry experts to ensure it meets your educational and professional needs. Whether you’re starting out or looking to enhance your skills, this in-demand bundle will help you stand out in the competitive job market. Our expert team is available to assist with any questions you have about the Estate Agent course and guide you throughout your learning journey. The advanced, easy-to-follow modules are designed to fit your schedule, allowing you to learn at your own pace without feeling overwhelmed. This Bundle Consists of the following Premium courses: Course 01: Real Estate Agents | Online Course Course 02: Decision-Making Course 03: Property Law and Legislation Course 04: Understanding Wills and Probate Laws - Level 2 Course 05: Sales: Psychology of Customers Course 06: Conveyancing- Online Diploma Course Course 07: Social Housing and Tenant Management Level 2 Course 08: Residential Property Sales Course 09: Mortgage Adviser Course Course 10: Contract Manager Diploma Course 11: Digital Marketing and Advertising Level 3 Course 12: Customer Relationship Management Course 13: Effective Communication Skills Diploma Course 14: Decision-Making and Critical Thinking Key Features of the Course: FREE Estate Agent Training CPD-accredited certificate Get a free student ID card with Estate Agent Training (£10 applicable for international delivery) Lifetime access to the Estate Agent Training course materials The Estate Agent Training program comes with 24/7 tutor support Get instant access to this Estate Agent Training course Learn Estate Agent Training from anywhere in the world The Estate Agent Training is affordable and simple to understand The Estate Agent Training is entirely online Learning Outcomes: Gain in-depth knowledge of estate agent roles, responsibilities, and industry practices. Master the principles of property law and legislation crucial for effective real estate transactions. Understand and apply conveyancing processes to facilitate property transfers. Develop skills in managing social housing and addressing tenant concerns. Learn effective strategies for engaging with clients and understanding their needs through the psychology of customers. Enhance communication and customer service skills essential for success in the estate agent profession. Description Unlock a world of opportunities with the Estate Agent Diploma - CPD Certified, a comprehensive course designed to propel your career in real estate. This all-inclusive bundle covers essential topics from property law and conveyancing to sales psychology and digital marketing, ensuring a well-rounded education in real estate. Gain expertise in customer relationship management, contract management, and decision-making, equipping you with the skills to excel in various roles within the industry. Whether you're starting a new career or seeking advancement, this diploma offers the knowledge and practical skills to thrive in the competitive real estate market. Course 01: Real Estate Agents | Online Course An Introduction Different Types Getting Started on the Job Listing Property: Finding the Sellers Valuation Process Negotiating Selling Property: Finding the Buyers Letting Property Technology Regulation How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours/points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Agent bundle including- Students Graduates Job Seekers Job Holders Requirements This training is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This Estate Agent course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path With the Estate Agent Diploma - CPD Certified, you can explore a range of rewarding career opportunities in the real estate sector: Estate Agent: £25,000 - £40,000 Property Manager: £30,000 - £45,000 Conveyancer: £35,000 - £55,000 Mortgage Advisor: £30,000 - £50,000 Residential Sales Negotiator: £25,000 - £38,000 Customer Service Manager: £30,000 - £50,000 Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course Estate Agent absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Estate Agent absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Arabic Legal Writing and Drafting Skills Why Attend This course focuses on clear legal writing in Arabic. Effective communication with lawyers is about more than simply words. It entails understanding the unique way lawyers think and approach the legal, political, and business world. During this Arabic course, a number of legal documents are discussed, including drafting contracts, letters, policies and company bylaws. Participants also look at a wide variety of commercial agreements during practical drafting sessions. This course helps participants to draft confidently and effectively in Arabic regardless of the governing law. Course Methodology The course consists of group discussions as well as individual and team tasks. There will be writing practice throughout the exercises. Course Objectives By the end of the course, participants will be able to: Apply a plain Arabic style of writing to all legal documents Recognize the need for legal clarity in different types of legal documents: legal letters, emails, memorandum and opinions Apply good legal writing practice Use best practice techniques to write contracts, letters, policies and company bylaws Correct common mistakes in legal writing Address and deal with challenges and issues relating to the use of legal jargon Proofread effectively Target Audience The course is suitable for Arabic speakers looking for a better understanding of how to write Arabic legal documents. This course is for lawyers, legal secretaries, commercial managers, contract managers, HR executives and managers, purchasing managers, tender executives and anyone who must draft, amend or update contracts, legal letters and company policies and bylaws.  Target Competencies Drafting letters, policies, company bylaws and contracts Proofreading Writing in plain Arabic Understanding legal terms Legal writing practice Note The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practice through a licensed firm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. Basic legal writing concepts and contract drafting The various types of legal documents Tips in writing bilingual legal documents Signs of a well drafted contract; the simple rules! The language of drafting Identifying the legal formalities for a binding contract Structure and formation of a commercial contract: following the formula The importance of Boilerplate clauses Plain Arabic in legal correspondence and writing a legal letter Good legal writing practice Pitfalls and issues relating to the use of legal jargon in legal writing Writing different types of emails Layout of a letter Body of a letter Putting a letter together Typical sentences in legal letters The letter writing clinic: looking at the ten most common problems Writing a legal policy or company bylaw and legal writing troubleshooting Layout of a policy or bylaw Body of a policy or bylaw How to write the best policy or bylaw Understanding the principles of legal interpretation The four defects that affect legal writing Use of consistent terminology Easily confused words How courts react to legal writing and what to expect

Legal Writing and Drafting Skills Why Attend There is a misconception that legal writing and legal drafting is the same but there is a substantial difference between the two. While legal writing typically deals with persuasive documents such as court briefs and legal letters, legal drafting involves creating documents such as contracts. They are both equally important in legal practice.  Legal writing is an important skill needed in every practice area of law. Words are used to advocate, inform, persuade and instruct. Are you giving the right impression? Are your clients receiving the right message? This course focuses on clear legal writing for a global audience. Effective communication with English speaking lawyers is about more than simply words. It entails understanding the unique way these speakers think and approach the legal, political, and business world. Did you know that most international commercial agreements are drafted in English, irrespective of the nationality of the contracting parties. Drafting contract skills is ideal for lawyers working in English as a foreign language who need to draft, explain or interpret contract clauses written in English. During the course, delegates will look at a wide variety of commercial agreements through to practical drafting sessions. This course will help participants to draft confidently and effectively in English regardless of the governing law. This is a practical course with many exercises and examples in order to achieve an interactive and stimulating outcome. The course's activities involve the production of typical work-place legal documents. Course Methodology The course consists of group discussions as well as individual and team tasks. There will be writing practice throughout the exercises. Course Objectives By the end of the course, participants will be able to: Apply plain English style of writing to all legal documents Recognize the need for legal clarity in different types of legal documents: legal letters, emails, memorandum and opinions Apply good legal writing practice Demonstrate the register of legal writing Correct common mistakes in legal writing Dispense and deal with pitfalls and issues relating to the use of legal jargon Proofread effectively Target Audience This course is for lawyers, legal secretaries, commercial managers, contract managers and anyone who must draft, amend or update contracts, legal letters and legal opinion. The course is suitable for non-native English speakers looking for a better understanding of English legal terms. Target Competencies Drafting letters Proofreading Writing in plain English Understanding legal terms Legal writing practice Note The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practice through a licensed firm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. Legal Drafting Signs of a well drafted contract: The simple rules! The language of drafting: Will v Shall v Must Identifying the legal formalities for a binding contract Structure and formation of a commercial contract: follow the formula and you won't go wrong The importance of Boilerplate clauses: No waiver Notices Assignment v Novation Governing v Jurisdiction Force majeure - are we covered for viruses (covid19)? Dispute resolution clause: Litigation v Arbitration v Mediation The preliminary documents in international transaction - using Heads of Terms effectively Vague words and expressions in commercial contracts- know the pitfalls! Best endeavors v All reasonable endeavors v reasonable endeavors Overview of cross border contracts: Distribution v Joint venture v Agency agreements Share Purchase Agreements Warranties and indemnities Allocating risks and liabilities between the buyer and seller Negotiating warranties from a Share Purchase Agreement Plain English in Legal Correspondence Good legal writing practice Moving from legalese to Plain English Unnecessary archaic and meaningless phrases Collocations Importance of collocations in legal writing Pitfalls and issues relating to the use of legal jargon in legal writing Writing short emails Writing long emails Writing formal emails Writing A Legal Letter Layout of a letter Body of a letter Putting a letter together The register of letter writing Typical sentences in legal letters The letter writing clinic: looking at the ten most common problems Rewriting letters Rewriting informal sentences to modern alternatives Correcting common mistakes in letter writing Legal Writing Troubleshooting The problem of English idioms Rephrasing English idioms Easily confused words Cutting unnecessary words Use of consistent terminology Ambiguity: how to avoid it Vagueness: how to avoid it Misuse of preposition in dates Problem words Constantly litigated words Rewriting sentences to remove gender specific language

Getting Started The MSc in Project Management programme is designed for graduates and professionals aiming to pursue or advance their careers in project management. It equips students with the necessary skills and knowledge to effectively plan, develop, manage, and execute complex projects. This comprehensive programme gives students a deep understanding of the project manager role, covering various management processes and practices relevant to project management. Students will gain proficiency in applying their expertise across different sectors. Enrolling in the MSc in Project Management programme enables students to develop the expertise needed to excel in the field and pursue rewarding careers in managing projects effectively. The programme aims to equip students to deliver practical and realistic solutions to strategic business challenges. The programme comprises two phases; the first is the Level 7 Diploma in Project Management, awarded by OTHM and delivered by the School of Business and Technology London. The second phase is the MA in Project Management Advanced Entry, delivered by London Graduate School and awarded by the University of Buckingham. School of Business and Technology London partners with LGS to promote this programme. About Awarding Body Buckingham is unique. It is the only independent University in the UK with a Royal Charter and probably the smallest, with around 2,700 students (approx 1,600 on campus). The University campus is well known for being one of the most attractive locations in the region. The Great Ouse River, home to much wildlife, winds through the heart of campus. Each student mixes with over 100 other different nationalities, so being at Buckingham is just like being in a mini global village. These contacts, acquaintances and friendships carry on long after life at Buckingham is over. Ranked Top 10 for Student Satisfaction Ranked Top 10 for Graduate Prospect Recognised by World Education Services (WES) OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes. Regulated by ofqual.gov.uk Recognised by World Education Services (WES) Assessment Assignments and Project No Examinations Entry Requirements A Bachelor's degree or an equivalent or higher qualification. A copy of a valid photo ID. A Statement of Purpose outlines your motivations for joining the course and your career aspirations in project management. An updated Curriculum Vitae (CV) that highlights at least two years of work experience at the graduate level in either a managerial or professional capacity. English Requirements A pass in English at A-level. A Bachelor's degree that was studied and assessed in English. An IELTS overall score of 6.5, with a minimum of 6.0 in each component. A TOEFL score of 72 overall, with a minimum of 18 in reading, 17 in listening, 20 in speaking, and 17 in writing. This includes the TOEFL Home Edition. In addition to the above requirements, all applicants will be scheduled for a live virtual interview with a staff member from the London Graduate School. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - OTHM Level 7 Diploma in Project Management Programme Structure Planning, Controlling and Leading a Project Unit Reference No: F/618/0223 TQT : 300 Credit : 30 This unit introduces learners to real-world project development and management, emphasizing global business challenges. It encourages critical thinking about project management as complex, culturally dependent systems. Understanding efficient project management is crucial due to the growing prevalence of project activities in firms. Learners delve into team roles, management skills, success factors, and monitoring. Procurement Risk and Contract Management Unit Reference No: R/618/0226 TQT : 300 Credit : 30 This unit aims to equip students with a fundamental understanding of procurement, emphasizing the identification and management of associated risks. It also fosters a critical grasp of relevant legislative frameworks and explores risk assessment in the procurement context. Advanced Project and Logistics Management Unit Reference No: H/618/0229 TQT : 200 Credit : 20 This unit aims to provide learners with an understanding of portfolio management concepts and their features. It will also explore the benefits of having a Project Management Office and the steps involved in establishing an effective one. Additionally, learners will assess the supply chain ecosystem and evaluate IT frameworks suitable for handling logistics and supply chain complexities. Operations and Information Management for Project Managers Unit Reference No: K/618/0233 TQT : 200 Credit : 20 This unit aims to foster a critical understanding of operations and information systems management in the context of projects. Learners will analyze the interconnections between different functional areas and the impact of current factors. Additionally, they will investigate how organizational strategy relates to product planning and assess the significance of inventory management, incorporating information systems and inventory scheduling. Advanced Research Methods Unit Reference No: A/618/0236 TQT : 200 Credit : 20 This unit aims to provide learners with the practical, technical, and methodological skills necessary for independent research in project and management. It acknowledges that effective research requires cultivating specific and broad research skills. This encompasses grasping the research design process, learning diverse techniques for conducting research in business and management studies, and recognizing the ethical and societal implications of conducting valuable research. This unit empowers learners to cultivate a critical awareness of pivotal research skills as researchers and potential practitioners.   Phase 2 - MSc in Project Management Advanced Entry Programme Structure Research Methods Consultancy Project Report Delivery Methods The programme comprises two phases; the first is the Level 7 Diploma in Project Management, awarded by OTHM and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The programme is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the MSc in Project Management (Advanced Entry), delivered by the London Graduate School and awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Gain a deep understanding of Production Sharing Contracts (PSC) and related agreements through our expert-led course. Enroll now and excel in your field with EnergyEdge.

Course Overview This comprehensive course in Supply Chain Management, Purchasing & Procurement equips learners with the essential knowledge to understand, analyse, and optimise supply chain functions. It covers the full spectrum of the supply process—from supply chain fundamentals and logistics planning to procurement cycles and supplier relationship management. Learners will gain insights into the critical drivers of supply chain performance, effective purchasing techniques, and risk mitigation strategies. By the end of the course, participants will be able to evaluate supply chain efficiency, manage procurement processes with confidence, and contribute to organisational success through strategic sourcing. Whether you are looking to start a career in this field or elevate your existing role, this course provides a structured foundation to support long-term career growth and operational excellence. Course Description The Supply Chain Management, Purchasing & Procurement course delves into key topics such as transport management, quality control, inventory strategies, and e-procurement systems. Through carefully structured modules, learners explore how to manage supplier relationships, develop category strategies, and navigate the complexities of competitive bidding. Emphasis is placed on understanding logistics frameworks, procurement tools, and risk analysis within global supply chains. The curriculum also highlights the pivotal role procurement plays in organisational success and how purchasing decisions impact overall business performance. Learners will be guided through the intricacies of purchasing toolkits, contract management, and process improvement, enhancing their ability to identify cost-saving opportunities and align supply activities with business objectives. By the end of this course, students will be well-prepared to operate effectively within a wide range of supply chain and procurement functions. Course Modules: Module 01: Supply Chain Basics Module 02: Supply Chain Drivers Module 03: Introduction to Logistic Management Module 04: Planning Framework for Logistics Module 05: Transport Management Module 06: Role of Procurement in an Organisation Module 07: The Purchasing Cycle Module 08: Purchasing Toolkits Module 09: Managing Competitive Bids Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Analysing and Reducing Risk in the Supply Chain Module 13: Improving Efficiency and Accuracy Module 14: Category Management Module 15: Inventory Management Module 16: E-Procurement (See full curriculum) Who is this course for? Individuals seeking to build a strong understanding of supply chain and procurement operations. Professionals aiming to progress into purchasing, logistics, or supplier management roles. Beginners with an interest in supply chain, logistics, or business operations. Business owners or entrepreneurs wanting to manage procurement functions more effectively. Career Path Supply Chain Analyst Procurement Officer Purchasing Manager Logistics Coordinator Inventory Controller Vendor Relationship Manager Operations Executive Category Manager

Residential Property: Residential Property Course Online Do you work in residential property management? This Health and Safety in Residential Property course will educate you on how the government assesses health and safety issues in rental properties. This Health and Safety in Residential Property course is designed to help learners comprehend the hazards to their health, safety, and the environment. Moreover, Health and Safety in Residential Property training covers general preparations, accident management, and accident reporting in the UK. This Health and Safety in Residential Property course will also teach you about sales, acquisition, and contract management. Overall, with the help of the Health and Safety in Residential Property course, you can learn the necessary information in this area. Enrol the Health and Safety in Residential Property course if you want to be sure your properties are secure and legal! Main Course: Health and Safety in Residential Property Course Free Courses are including with this Residential Property: Residential Property Course Residential Property Course, We Offer a free Estate Agent Course Special Offers of this Residential Property: Residential Property Course This Residential Property: Residential Property Course includes a FREE PDF Certificate. Lifetime access to this Residential Property: Residential Property Course Instant access to this Residential Property: Residential Property Course Get FREE Tutor Support to this Residential Property: Residential Property Course Residential Property: Residential Property Course Online Ensure peace of mind in your home with our comprehensive health and safety solutions for residential properties. From fire prevention to secure entry systems, we prioritize your well-being. Invest in a safer living environment today for a secure and healthy home for you and your loved ones. Who is this course for? Residential Property: Residential Property Course Online The Residential Property: Residential Property Course is for those who are involved in the residential property management field. Requirements Residential Property: Residential Property Course Online To enrol in this Residential Property: Residential Property Course, students must fulfil the following requirements. To join in our Residential Property: Residential Property Course, you must have a strong command of the English language. To successfully complete our Residential Property: Residential Property Course, you must be vivacious and self driven. To complete our Residential Property: Residential Property Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Residential Property: Residential Property Course Career path Residential Property: Residential Property Course Online Upon completing our Residential Property: Residential Property Course, you will have various career paths in residential property management, such as: Property Manager Leasing Agent Property Accountant Property Maintenance Manager Property Marketing Manager Property Portfolio Manager Asset Manager

Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management course will assist you in broadening your knowledge and understanding of the facilities management: facilities management sector. The course is designed for senior managers in the sector and emphasises a balance between the practical and theoretical aspects of working in facilities management: facilities management. Throughout this Facilities Management: Facilities Management course, you will be able to develop your ability to reformulate and apply relevant knowledge, skills, and techniques in the field to meditate and solve complex problems. The Level 7 Diploma in Facilities Management: Facilities Management course covers facilities planning, change management, vendor management & outsourcing, facilities management: facilities management service providers and much more. By the end of this Facilities Management: Facilities Management course, you will be able to examine the art of effective vendor relations and contract management, the significance of quality management, human resource management strategies, and the purpose of contingency planning. Learn how to be an invaluable contributor in any organisational setting by enrolling in our exclusive Level 7 Diploma in Facilities Management: Facilities Management course. Main Course: Facilities Management Diploma Additional Courses included with Facilities Management : Facilities Management course Course 01: Level 2 Certificate in Business Management Course 02: Level 7 Diploma in Operations Management Course 03: Level 4 Time Management Course 04: Level 7 Leadership & Management Course 05: Level 7 Business Management [ Note: Free PDF certificate as soon as completing the Facilities Management: Facilities Management course] Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management Course consists of 14 modules. Assessment Method of Facilities Management: Facilities Management Course After completing Facilities Management: Facilities Management - Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Facilities Management: Facilities Management Course After completing the Facilities Management: Facilities Management - Course, you can instantly download your certificate for FREE. Who is this course for? Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management - Course is ideal for those looking for a formal qualification to advance their careers in any of the following fields: - Facilities Managers, Facilities Coordinator, Facilities Assistant, Facilities Administrator. Requirements Facilities Management: Facilities Management Course Online To enrol in this Facilities Management: Facilities Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Facilities Management: Facilities Management Course. Be energetic and self-motivated to complete our Facilities Management: Facilities Management Course. Basic computer Skill is required to complete our Facilities Management: Facilities Management Course. If you want to enrol in our Facilities Management: Facilities Management Course, you must be at least 15 years old. Career path Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management Course will lead you to many different career opportunities; here are few prospects: - Facilities Management: Facilities Management Tutor: £27,000 - £27,001 per annum Head of Facilities Management: £11.50 per hour Administrator - Facilities Management: £10.58 per hour.