2438 Continuous Professional Development (CPD) courses

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Paediatric Dentistry course might help you get there! Expand your expertise with high-quality training - study the Paediatric Dentistry course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Paediatric Dentistry online training course. The Paediatric Dentistry course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Paediatric Dentistry course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Paediatric Dentistry training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Paediatric Dentistry Module 01: Paediatric Dentistry Module 02: General Dentistry Instruments Module 03: Dental Office Management Module 04: Oral Diagnosis, Treatment Planning, and Dental Terminology Module 05: General Handling and Safety of Dental Materials in the Dental Office Module 06: Infection Control and Instruments Module 07: Dental Radiology Module 08: Standards of Dental Practice in the UK Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Paediatric Dentistry course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Quality patient care starts with a thorough understanding of the healthcare system, particularly in the field of Clinical Governance. If you're a healthcare professional seeking to enhance your knowledge and skills, this theoretical course on Quality Control in Healthcare and Clinical Audit is an absolute must. With comprehensive modules covering Clinical Governance, NHS, Clinical Effectiveness, Clinical Audit, confidentiality, legal and ethical considerations, and more, this course equips you with the knowledge you need to deliver exceptional patient care. Learning Outcomes: Gain a comprehensive understanding of Clinical Governance and its importance in healthcare Learn about the 7 Pillars of Clinical Governance and their implementation in the NHS Understand the legal and ethical considerations in healthcare practice Develop knowledge of Clinical Governance and audit to improve patient care Understand confidentiality in a medical environment and maintaining workplace safety Learn about the impact of Covid-19 on healthcare and its management Why Prefer this Quality Control in Healthcare and Clinical Audit Course? Opportunity to earn a certificate accredited by CPD QS after completing this Quality Control in Healthcare and Clinical Audit course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support Quality Control in Healthcare and Clinical Audit is a theoretical course designed for healthcare professionals interested in Clinical Governance. This course covers a wide range of modules, including Clinical Governance, NHS, Clinical Effectiveness, Clinical Audit, confidentiality, information technology, legal and ethical aspects, workplace safety, and Covid-19 management. The Quality Control in Healthcare and Clinical Audit is ideal for professionals who want to enhance their understanding of the healthcare system, particularly those interested in Clinical Governance. The modules in this course provide a comprehensive understanding of the healthcare system, including legal and ethical considerations, clinical effectiveness, clinical audit, and confidentiality. Professionals in the UK who want to enhance their knowledge of the healthcare system and improve patient care should take this course. This course is particularly relevant for healthcare professionals interested in Clinical Governance and those involved in improving patient outcomes. Don't miss this opportunity to enhance your knowledge of Clinical Governance and improve patient outcomes. Enrol now in the Quality Control in Healthcare and Clinical Audit course to gain a comprehensive understanding of the healthcare system. Certification Upon successful completion of the Clinical Governance Course, learners can obtain a certificate as proof of their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of the certificate can be delivered to your postal address for only £29. Printed Hardcopy Certificate - International Delivery: For learners residing outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Professionals interested in Clinical Governance Individuals interested in healthcare management Those looking to enhance their understanding of the healthcare system Professionals involved in improving patient outcomes Requirements You will not need any prior background or expertise. All you need to take this Quality Control in Healthcare and Clinical Audit is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Clinical Governance Manager: £45,000 - £75,000 Quality Improvement Coordinator: £28,000 - £45,000 Healthcare Compliance Officer: £30,000 - £50,000 Clinical Audit Manager: £45,000 - £65,000 Healthcare Information Manager: £35,000 - £60,000

Gain essential skills for safe medication management with this comprehensive course. Learn about legislation, handling procedures, storage practices, and more to ensure the security and integrity of pharmaceuticals in healthcare settings.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Adobe Photoshop: Learn Photo Editing From Stratch will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Adobe Photoshop: Learn Photo Editing From Stratch will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Adobe Photoshop: Learn Photo Editing From Stratch and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Adobe Photoshop: Learn Photo Editing From Stratch is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Adobe Photoshop: Learn Photo Editing From Stratch. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Adobe Photoshop: Learn Photo Editing From Stratch will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Adobe Photoshop: Learn Photo Editing From Stratch Module 01: Introduction to the course 00:03:00 Module 02: Getting Started with Photoshop CC 2020 00:07:00 Module 03: Working with layers 00:11:00 Module 04: Hue Saturation 00:03:00 Module 05: Working with Vibrance 00:02:00 Module 06: Working with LEVELS 00:04:00 Module 07: Turn images into Black white 00:03:00 Module 08: Using Crop Tool 00:02:00 Module 09: Content Aware Cropping 00:03:00 Module 10: Using Content Aware Fill 00:09:00 Module 11: Transformation Quick Selection 00:11:00 Module 12: Class Project 00:01:00 Module 13: Using Quick Selection Tool 00:10:00 Module 14: Add Text behind an Image 00:07:00 Module 15: Creating a WATERMARK in PS 00:10:00 Module 16: Make Cool Text 00:12:00 Module 17: Adding Lens Flars PS 00:04:00 Module 18: Blending two images into one 00:05:00 Module 19: Adding Dual tone effect 00:06:00 Module 20: Turn Images into OIL PAINT 00:02:00 Module 21: CLASS PROJECT TIME 00:10:00 Module 22: Neon Light Effect 00:09:00 Module 23: Start Creating Paint Dripping Effect 00:09:00 Module 24: CLASS PROJECT TIME 00:01:00 Module 25: Paint Brush Effect 00:16:00 Module 26: Paint Brush Effect CLASS PROJECT 00:01:00 Module 27: Using SPOT healing brush 00:09:00 Module 28: Using the Patch tool 00:07:00 Module 29: Using the Burn tool PS 00:06:00 Module 30: Using the Liquify Tool PS 00:12:00 Module 31: Skew,Wrap transform 00:11:00 Module 32: Gradient Map Filter 00:07:00 Module 33: Gradient Map Circls Effect PS 00:07:00 Module 34: Instagram Glow effect 00:10:00 Module 35: CLASS PROJECT Instagram Light Logo 00:02:00 Module 36: Part 1 3D Instagram 00:13:00 Module 37: Part 2 3D Instagram 00:11:00 Module 38: Class Project 3D Instagram Effect 00:01:00 Module 39: RGB CMYK 00:05:00 Module 40: Image resizeing 00:06:00 Module 41: Ways to EXPORT FILES in PS (1) 00:13:00 Module 42: Thank You 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Professional Pet Sitting and Dog Walking Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Professional Pet Sitting and Dog Walking Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Professional Pet Sitting and Dog Walking Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Professional Pet Sitting and Dog Walking Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Professional Pet Sitting and Dog Walking Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Professional Pet Sitting and Dog Walking Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction to Pet Sitting and Dog Walking Introduction to Pet Sitting 00:30:00 The Importance of Safety 00:30:00 Dog Walking 00:45:00 Service and Responsibilities Pre-Service Visit 00:30:00 Forms and Record Keeping 00:30:00 Pet Sitting Duties & Time Allocation 00:20:00 Importance of Safety The Importance of Securing Animals During Transport 00:30:00 What kind of food will you choose for your pets? 00:15:00 Preventing your pet from high temperature in warm hot months 00:20:00 Food and Nutrition Nutrients to Supply Pets with Food Made at Homes 01:00:00 Tips to Make Excellent Quality Food 00:30:00 Understanding Pets Ailments and Symptoms 00:45:00 Emergency Care 01:00:00 Pet Sitting and Dog Walking Business Setting up your Pet Sitting and Dog Walking business 00:45:00 Marketing Strategies 00:30:00 Pricing & Costs 00:45:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Kinetic Facades Introduction 00:03:00 Module 1: Introduction to kinetic facades 00:03:00 Module 2: History and evolution 00:02:00 Module 3 Integration in built form 00:06:00 Module 4: Responsive Facades 00:06:00 Module 5: Project Showcase 00:11:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! If you want to discover how to write genuinely great copy -- quickly and efficiently then sign up for this course today and accelerate your career and showcase your expertise in the field of Copywriting (Copy). Are you ready to amplify your career with compelling, persuasive words? Immerse yourself in the world of copywriting and learn how to use the power of language to drive engagement, conversion, and revenue. Copywriting (Copy) is an in-demand skill with the potential to offer a rewarding career; in the UK alone, there has been a steady rise in job opportunities for competent copywriters, with a potential salary range that extends well into the £40,000 - £60,000 p.a. Domain. This Copywriting (Copy) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of This Copywriting (Copy) Course? Get the basic techniques and styles of Copywriting (Copy) Learn how to generate creative and Eye-Catching headlines Be ready to formulate 'attention-grabbing' marketing advertisements Acquire the skills to implement online and physical examples of copy Explore how to work with mainstream media and other productive sources Get step-by-step direction on blog writing, email marketing, web writing and offline writing Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card with Copywriting (Copy) Innovative and engaging content. Get instant access to this Copywriting (Copy) course. Learn Copywriting (Copy) from anywhere in the world Copywriting (Copy) is affordable and simple to understand Copywriting (Copy) is entirely online, interactive lesson with voiceover audio Lifetime access to the Copywriting (Copy) course materials Copywriting (Copy) comes with 24/7 tutor support Copywriting (Copy) Start your learning journey straightaway with Copywriting (Copy)! This Copywriting (Copy) curriculum has been designed by Copywriting (Copy) experts with years of experience behind them. The Copywriting (Copy) course is extremely dynamic and well-paced to help you understand Copywriting (Copy) with ease. You'll discover how to master the Copywriting (Copy) skill while exploring relevant and essential topics. Assessment Process of Copywriting (Copy) Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Copywriting (Copy) course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Copywriting (Copy) Anyone interested in learning more about the topic is advised to take this Copywriting (Copy) course. This course is open to everybody. Requirements Copywriting (Copy) You will not need any prior background or expertise to enrol in this Copywriting (Copy) course. Career path Copywriting (Copy) Our Copywriting (Copy) Course Level 4 will assist you in taking your career in the relevant sector to the next level. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Interior Design: Interior Design Are you prepared to intensify your love of interior design? Look nowhere else! The best path to become a premier interior designer is through the interior design course. This Interior Design course will benefit both beginners looking for a strong foundation and seasoned professionals looking to improve their skills. In this Interior Design course the combination of theoretical understanding and real-world application is ideal. For any new or ongoing projects, you may learn how to present a project overview in our interior design course. Also, in this interior design course, Design Elements will be briefly discussed. With the help of our interior design course, you will be able to launch your own business, Room by Room Design. Unleash Your Creative Potential and Master the Art of Interior Design! With the help of this interior design course, discover the keys to creating a prosperous Interior Design business. Special Offers of this Interior Design: Interior Design Course This Interior Design: Interior Design Course includes a FREE PDF Certificate. Lifetime access to this Interior Design: Interior Design Course Instant access to this Interior Design: Interior Design Course Get FREE Tutor Support to this Interior Design: Interior Design Course Interior Design: Interior Design What distinguishes this course from others in Interior Design? It's the ideal fusion of applied theory and real-world application. The principles, methods, and trends that shape the interior design field will become clear to you with a thorough Interior Design: Interior Design course curriculum created by professionals in the field. With the help of this Interior Design: Interior Design Course, discover the keys to creating a profitable Interior Design: Interior Design Course company. Who is this course for? Interior Design: Interior Design Those who are interested in starting careers in interior design and related sectors should take this Interior Design: Interior Design course. Requirements Interior Design: Interior Design To enrol in this Interior Design: Interior Design Course, students must fulfil the following requirements. To join in our Interior Design: Interior Design Course, you must have a strong command of the English language. To successfully complete our Interior Design: Interior Design Course, you must be vivacious and self driven. To complete our Interior Design: Interior Design Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Interior Design: Interior Design Course. Career path Interior Design: Interior Design A variety of professional opportunities and significant career advancement may result from this career-friendly interior design course. like as Architect Landscape architect Interior decorator Interior designer Corporate designer

Health and Wellbeing: Diploma in Health and Wellbeing Healthy state of mind is a key step of spiritual well being! - Keep up your journey energetic with our Health and Wellbeing course. Are you willing to advance your career and give it a confidence boost? You will receive the knowledge you need from this Health and Wellbeing to excel in your professional career. This Health and Wellbeing can help you keep ahead of the competition, whether you want to improve your abilities for your next position or create new ones for your next promotion. Gaining employment is more likely after completing the Health and Wellbeing course. The best candidates for this Health and Wellbeing course are individuals who want to update their knowledge of the subject. Flexible scheduling and simple-to-understand e-learning materials are included with the Health and Wellbeing course. The essential modules for the Health and Wellbeing Diploma teach students about their requirements and succession in their professional lives in health and wellbeing. The learner is given important information about the applications and abilities required in the health sector via the Health and Wellbeing course. Health and Wellbeing offers courses, modules, and quizzes to gain information and access. Our Health and Wellbeing also comes with a professional certificate that aids in career development in the workplace. Learning the concepts of Workplace Civility, Handling Workplace Anxiety, Safety in the Workplace, Social Media Use in the Workplace, Workplace Diversity, Workplace Harassment, and Workplace Violence is possible with the Health and Wellbeing Development Certificate. Enrol in the Health and Wellbeing course right away if you want to succeed in the field of health and wellbeing in the future. Special Offers of this Health and Wellbeing: Health and Wellbeing Course Health and Wellbeing: Health and Wellbeing Course includes a FREE PDF Certificate Lifetime access to this Health and Wellbeing: Health and Wellbeing Course Instant access to this Health and Wellbeing: Health and Wellbeing Course Get FREE Tutor Support to this Health and Wellbeing: Health and Wellbeing Course Health and Wellbeing: Diploma in Health and Wellbeing Ready to take your career to the next level and boost your confidence? Our Health and Wellbeing: Health and Wellbeing course is designed to provide you with the knowledge needed to excel in your professional journey. Whether you're looking to enhance your skills for your next role or develop new abilities for a promotion, this Health and Wellbeing: Health and Wellbeing course will keep you ahead of the competition. Invest in your future with our Health and Wellbeing: Health and Wellbeing program and unlock the potential for growth and success in your career. Who is this course for? Health and Wellbeing: Diploma in Health and Wellbeing The learners can take this Health and Wellness course without any prior knowledge. The Health and Wellbeing Course has no age limitations. Requirements Health and Wellbeing: Diploma in Health and Wellbeing To enrol in this Health and Wellbeing: Health and Wellbeing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Health and Wellbeing: Health and Wellbeing Course. Be energetic and self-motivated to complete our Health and Wellbeing: Health and Wellbeing Course. Basic computer Skill is required to complete our Health and Wellbeing: Health and WellbeingCourse. If you want to enrol in our Health and Wellbeing: Health and Wellbeing Course, you must be at least 15 years old. Career path Health and Wellbeing: Diploma in Health and Wellbeing After completing the Health and Wellbeing course, you will be in a position to better yourself and enhance your Wellbeing abilities for your profession in the relevant Health and Wellbeing area with the utmost confidence.

CRM: Customer Relationship Management Would you want to learn about various methods for choosing tools and the best ways to keep customers? Our in-depth CRM Course (Customer Relationship Management) will assist you in expanding your knowledge about the CRM sector. Our CRM Course (Customer Relationship Management) provides an introduction to Customer Relationship Management (CRM) along with its all functions. Also, the CRM Course (Customer Relationship Management) explains CRM strategies, and data analysis in CRM and CRM Databases. Moreover, this CRM Course (Customer Relationship Management) includes difficulties handling processes. Additionally, the CRM Course (Customer Relationship Management) explain how to deepen the customer relationship and the future of CRM. Enhance your organisational efficiency and maximise business growth through our effective CRM Course (Customer Relationship Management) practices! Learning Outcome of CRM Course (Customer Relationship Management) This CRM Course (Customer Relationship Management) will teach you about: Introduction to CRM Course (Customer Relationship Management). The CRM Course (Customer Relationship Management) explains CRM fundamentals. CRM Course (Customer Relationship Management) also includes CRM strategies. Data analysis in CRM and collecting CRM databases are parts of this CRM Course (Customer Relationship Management). Through the CRM Course (Customer Relationship Management), you will learn about deepening customer relationships. Handling customer complaints and the future of CRM is elaborately explained in this CRM Course (Customer Relationship Management). Special Offers of this CRM: Customer Relationship Management Course This CRM: Customer Relationship Management Course includes a FREE PDF Certificate. Lifetime access to this CRM: Customer Relationship Management Course Instant access to this CRM: Customer Relationship Management Course Get FREE Tutor Support to this CRM: Customer Relationship Management Course CRM: Customer Relationship Management Unlock the potential of your business with our CRM: Customer Relationship Management course. This CRM: Customer Relationship Management course provides a comprehensive introduction to all CRM functions, ensuring you grasp the fundamentals of managing customer relationships. You’ll explore effective CRM: Customer Relationship Management strategies, master data analysis in CRM, and gain expertise in navigating CRM databases. Additionally, our CRM: Customer Relationship Management course covers the intricacies of handling process challenges, helping you deepen customer relationships. Plus, you'll get insights into the future of CRM: Customer Relationship Management, making this course your gateway to mastering customer engagement. Who is this course for? CRM: Customer Relationship Management This CRM: Customer Relationship Management is intended for individuals who wish to enhance their company chances and cultivate solid client connections. Requirements CRM: Customer Relationship Management To enrol in this CRM: Customer Relationship Management Course, students must fulfil the following requirements. To join in our CRM: Customer Relationship ManagementCourse, you must have a strong command of the English language. To successfully complete our CRM: Customer Relationship Management Course, you must be vivacious and self driven. To complete our CRM: Customer Relationship Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this CRM: Customer Relationship Management Course. Career path CRM: Customer Relationship Management You may work as a manager, customer service manager, CRM analyst, and many other roles after finishing this CRM: Customer Relationship Management!