2241 Continuous Professional Development (CPD) courses in Nottingham delivered On Demand

Are you ready to navigate the complex terrain of domestic violence and abuse? Welcome to our comprehensive course, where we combine the agility of dog training with the sensitivity needed to address this critical issue. Join us as we delve into the intricate modules designed to equip you with the knowledge and skills necessary to recognize, respond to, and support victims of domestic violence and abuse. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will gain awareness about domestic violence and abuse. They will understand what domestic violence is and learn about its different aspects. They'll explore how domestic violence affects its victims, including emotional and physical impacts. Moreover, they'll learn ways to support victims and how to report incidents appropriately. Learners will also discover the risks domestic violence poses to children and how it impacts them. They'll learn about the importance of record-keeping in addressing domestic violence cases effectively. Overall, this curriculum equips learners with knowledge and skills to recognize, respond to, and prevent domestic violence and abuse, fostering a safer and more supportive environment for individuals and families experiencing such challenges. Course Curriculum Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: Supporting the Victim and Reporting Incidents Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: The Impact of Domestic Violence and Abuse on Children Module 07: Record Keeping Learning Outcomes: Identify types and signs of domestic violence and abuse. Understand the impact of domestic violence on victims' lives. Learn strategies for supporting and reporting domestic violence incidents. Assess risks of domestic violence on children and vulnerable individuals. Recognize the impact of domestic violence and abuse on children. Demonstrate effective record-keeping practices in domestic violence cases. CPD 10 CPD hours / points Accredited by CPD Quality Standards Domestic Violence and Abuse Awareness 2:04:31 1: Module 01: Introduction to Domestic Violence & Abuse 17:20 2: Module 02: The Components of Domestic Violence 17:22 3: Module 03: The Impact of Domestic Violence on Victims 23:30 4: Module 04: Supporting the Victim and Reporting Incidents 15:50 5: Module 05: Assessing the Risks of Domestic Violence and Abuses on Children 08:43 6: Module 06: The Impact of Domestic Violence and Abuse on Children 29:58 7: Module 07: Record Keeping 10:48 8: CPD Certificate - Free 01:00 Who is this course for? Social workers Healthcare professionals Law enforcement officers Counsellors Community support workers Career path Domestic Violence Support Worker Social Worker (Specializing in Domestic Violence) Child Protection Officer Counsellor (Specializing in Domestic Violence) Family Support Worker Police Officer (Domestic Violence Liaison Officer) Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In a world where health is paramount, equipping oneself with the knowledge of infection prevention and control is not just a necessity but a responsibility. Delve into a comprehensive journey through the intricate web of pathogens and their containment with our meticulously crafted curriculum. From understanding the very policies that shape infection control in the UK to mastering the nuances of immunization, every module is designed to empower you with invaluable insights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Start on a riveting exploration into the principles governing infection prevention and control. From the seemingly innocuous transmission via food and water to the intricacies of person-to-person contact and the often sensitive realm of infections spread through sexual contact, each facet is dissected with precision. Delve deeper into the realm of infections spread by blood and body fluids, gaining a profound understanding crucial for any healthcare professional. With each module, you'll not only expand your knowledge but also fortify your ability to safeguard against the invisible threats lurking in our environment. Join us in this transformative journey and emerge as a stalwart guardian of public health. Course Curriculum Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection - Part 01 Module 03: Principles of Prevention and Control of Infection - Part 02 Module 04: Immunization Module 05: Infections Spread by Food and Water Part 01 Module 06: Infections Spread by Food and Water Part 02 Module 07: Infections Spread by Food and Water Part 03 Module 08: Infections & Diseases Spread by Person-to-Person Contact part 1 Module 09: Infections & Diseases Spread by Person-to-Person Contact part 2 Module 10: Infections Spread by Sexual Contact - Part 01 Module 11: Infections Spread by Sexual Contact - Part 02 Module 12: Infections Spread by Sexual Contact - Part 03 Module 13: Infections Spread by Blood and Body Fluids Part 01 Module 14: Infections Spread by Blood and Body Fluids - Part 02 Learning Outcomes: Understand UK infection prevention policies for nursing assistants. Apply principles for controlling infections effectively in healthcare settings. Demonstrate knowledge of immunization protocols for infection prevention. Identify methods to prevent infections spread by food and water. Implement strategies to prevent infections spread by person-to-person contact. Recognize measures to prevent infections spread by blood and body fluids. CPD 10 CPD hours / points Accredited by CPD Quality Standards Infection Prevention and Control for Nursing Assistant 7:03:33 1: Module 01: Infection Prevention and Control Policy in the UK 16:15 2: Module 02: Principles of Prevention and Control of Infection - Part 01 35:42 3: Module 03: Principles of Prevention and Control of Infection - Part 02 30:27 4: Module 04: Immunization 29:02 5: Module 05: Infections Spread by Food and Water Part 01 28:03 6: Module 06: Infections Spread by Food and Water Part 02 31:01 7: Module 07: Infections Spread by Food and Water Part 03 33:50 8: Module 08: Infections & Diseases Spread by Person-to-Person Contact part 1 31:00 9: Module 09: Infections & Diseases Spread by Person-to-Person Contact part 2 31:21 10: Module 10: Infections Spread by Sexual Contact - Part 01 24:34 11: Module 11: Infections Spread by Sexual Contact - Part 02 34:03 12: Module 12: Infections Spread by Sexual Contact - Part 03 33:40 13: Module 13: Infections Spread by Blood and Body Fluids Part 01 36:30 14: Module 14: Infections Spread by Blood and Body Fluids - Part 02 27:05 15: CPD Certificate - Free 01:00 Who is this course for? Nursing assistants seeking infection prevention and control knowledge. Healthcare professionals aiming to enhance infection prevention practices. Individuals pursuing careers in healthcare with infection control responsibilities. Career path Healthcare Assistant Nursing Auxiliary Care Support Worker Community Healthcare Worker Health Promotion Assistant Support Worker in Infection Control Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

If you want to walk, talk and move with confidence, then our Empowerment through Confidence course is just perfect for you. This course is designed to help you cultivate unshakable self-assurance and embrace the limitless possibilities of your life. You will understand what confidence is all about and how you can come into achieving it. From insightful assessments illuminating your current standing to strategic techniques for overcoming hurdles. Don't let self-doubt hold you back any longer. Invest in yourself and your future by enrolling in Empowerment through Confidence today. Your journey to a more confident, empowered, and successful you starts here. Key Features This Empowerment through Confidence Course Includes: This Empowerment through Confidence Course CPD Certified Free Certificate from Reed CIQ Approved Empowerment through Confidence Course Developed by Specialist Lifetime Access Why Choose Our Course? Choosing our Empowerment through Confidence course is a smart investment in your professional future. Our Empowerment through Confidence course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Empowerment through Confidence course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Empowerment through Confidence course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Empowerment through Confidence Course: Module 01: Understanding Confidence Module 02: Assessing Your Confidence Module 03: Identifying Your Sticking Points Module 04: Building Self-Confidence Module 05: Developing Physical Confidence Module 06: Communicating Your Confidence Module 07: Demonstrating Confidence in the Workplace Module 08: Building Respectful Relationships Learning Outcomes Empowerment through Confidence Course Comes with: Understand the essence of confidence and its significance. Evaluate personal confidence levels and identify areas for improvement. Overcome obstacles and develop unwavering self-assurance. Cultivate physical presence and exude confidence through body language. Articulate ideas confidently, commanding attention and respect. Navigate workplace dynamics with confidence and professionalism. CPD 10 CPD hours / points Accredited by CPD Quality Standards Empowerment through Confidence 1:36:45 1: Module 01: Understanding Confidence 15:04 2: Module 02: Assessing Your Confidence 10:10 3: Module 03: Identifying Your Sticking Points 07:35 4: Module 04: Building Self-Confidence 14:39 5: Module 05: Developing Physical Confidence 10:37 6: Module 06: Communicating Your Confidence 10:34 7: Module 07: Demonstrating Confidence in the Workplace 17:14 8: Module 08: Building Respectful Relationships 08:52 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Empowerment through Confidence course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Empowerment through Confidence. Moreover, this course is ideal for: Individuals seeking personal and professional growth. Students preparing for academic or career challenges. Professionals aiming to enhance their leadership capabilities. Entrepreneurs striving to exude confidence in their ventures. Anyone desiring to radiate assurance and captivate audiences. Requirements There are no requirements needed to enrol into this Empowerment through Confidencecourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Empowerment through Confidence course. Career path After finishing this Empowerment through Confidence course you will have multiple job opportunities waiting for you. Some of the the following Job sectors are: Sales Executive Public Relations Officer Event Manager Human Resources Manager Marketing Coordinator Team Leader Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In a world where health is paramount, equipping oneself with the knowledge of infection prevention and control is not just a necessity but a responsibility. Delve into a comprehensive journey through the intricate web of pathogens and their containment with our meticulously crafted curriculum. From understanding the very policies that shape infection control in the UK to mastering the nuances of immunization, every module is designed to empower you with invaluable insights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Start on a riveting exploration into the principles governing infection prevention and control. From the seemingly innocuous transmission via food and water to the intricacies of person-to-person contact and the often sensitive realm of infections spread through sexual contact, each facet is dissected with precision. Delve deeper into the realm of infections spread by blood and body fluids, gaining a profound understanding crucial for any healthcare professional. With each module, you'll not only expand your knowledge but also fortify your ability to safeguard against the invisible threats lurking in our environment. Join us in this transformative journey and emerge as a stalwart guardian of public health. Course Curriculum Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection - Part 01 Module 03: Principles of Prevention and Control of Infection - Part 02 Module 04: Immunization Module 05: Infections Spread by Food and Water Part 01 Module 06: Infections Spread by Food and Water Part 02 Module 07: Infections Spread by Food and Water Part 03 Module 08: Infections & Diseases Spread by Person-to-Person Contact part 1 Module 09: Infections & Diseases Spread by Person-to-Person Contact part 2 Module 10: Infections Spread by Sexual Contact - Part 01 Module 11: Infections Spread by Sexual Contact - Part 02 Module 12: Infections Spread by Sexual Contact - Part 03 Module 13: Infections Spread by Blood and Body Fluids Part 01 Module 14: Infections Spread by Blood and Body Fluids - Part 02 Learning Outcomes: Understand UK infection prevention policies for nursing assistants. Apply principles for controlling infections effectively in healthcare settings. Demonstrate knowledge of immunization protocols for infection prevention. Identify methods to prevent infections spread by food and water. Implement strategies to prevent infections spread by person-to-person contact. Recognize measures to prevent infections spread by blood and body fluids. CPD 10 CPD hours / points Accredited by CPD Quality Standards Infection Prevention and Control for Nursing Assistant 7:03:33 1: Module 01: Infection Prevention and Control Policy in the UK 16:15 2: Module 02: Principles of Prevention and Control of Infection - Part 01 35:42 3: Module 03: Principles of Prevention and Control of Infection - Part 02 30:27 4: Module 04: Immunization 29:02 5: Module 05: Infections Spread by Food and Water Part 01 28:03 6: Module 06: Infections Spread by Food and Water Part 02 31:01 7: Module 07: Infections Spread by Food and Water Part 03 33:50 8: Module 08: Infections & Diseases Spread by Person-to-Person Contact part 1 31:00 9: Module 09: Infections & Diseases Spread by Person-to-Person Contact part 2 31:21 10: Module 10: Infections Spread by Sexual Contact - Part 01 24:34 11: Module 11: Infections Spread by Sexual Contact - Part 02 34:03 12: Module 12: Infections Spread by Sexual Contact - Part 03 33:40 13: Module 13: Infections Spread by Blood and Body Fluids Part 01 36:30 14: Module 14: Infections Spread by Blood and Body Fluids - Part 02 27:05 15: CPD Certificate - Free 01:00 Who is this course for? Nursing assistants seeking infection prevention and control knowledge. Healthcare professionals aiming to enhance infection prevention practices. Individuals pursuing careers in healthcare with infection control responsibilities. Career path Healthcare Assistant Nursing Auxiliary Care Support Worker Community Healthcare Worker Health Promotion Assistant Support Worker in Infection Control Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Chaperone Training: Roles, Responsibilities, and Legal Considerations course is tailored to individuals stepping into or already engaged in chaperoning roles. This online course offers a detailed exploration of the essential duties, legal requirements, and ethical considerations necessary to perform confidently and responsibly in these roles. As a chaperone, understanding your responsibilities is crucial to ensuring the safety and well-being of those under your care. This course will delve into these critical aspects with the aim of offering practical insight into the important decisions you may need to make on the job. Throughout the course, participants will examine the legal obligations that govern the chaperone’s role, including the relevant laws, policies, and protocols. With a blend of theoretical learning and practical guidance, learners will be equipped to handle various scenarios with a clear understanding of what is expected. Whether you're supervising children on school trips, working with vulnerable adults, or providing support in other supervised settings, this course ensures that you have the knowledge necessary to meet your duties with confidence and professionalism. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Chaperone Training Module 02: Intimate Examination Module 03: Dealing with Sexual Misconduct Module 04: The Roles, Responsibility and Interaction of a Chaperone Module 05: Prevention and Control of Infection Module 06: Interpersonal Skill Module 07: Legal Issues Learning Outcomes: Apply ethical conduct in intimate examination situations for patient trust. Demonstrate adeptness in addressing and preventing sexual misconduct. Execute roles and responsibilities effectively in diverse chaperone scenarios. Implement infection prevention measures to maintain a safe environment. Refine interpersonal skills for clear communication and patient support. Navigate legal complexities, ensuring compliance and confident chaperoning. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Support staff Aspiring chaperones Caregivers Medical assistants Nursing staff Allied health professionals Individuals in healthcare-related roles Career path Chaperone in healthcare settings Support staff in medical facilities Healthcare assistant Nursing assistant Allied health roles Patient care coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

People who are suffering from cerebral palsy face unimaginable difficulties and discomfort. Therefore, the people working directly or indirectly with cerebral palsy patients must have adequate knowledge about the condition. The Cerebral Palsy Awareness course will help you develop a clear understanding of this disorder. From the Cerebral Palsy Awareness course, you will get an in-depth understanding of cerebral palsy. First, the course will introduce you to the causes and symptoms of cerebral palsy. Then you will receive detailed lessons on the treatment process, occupational therapy and physical therapy. Through this valuable course, you will be able to build the expertise required for care planning. In addition, this course will help you identify the difference between a regular child and a child suffering from cerebral palsy. This Cerebral Palsy Awareness course will not only help you enrich your knowledge about this disorder, but also provide you with a certificate. This certificate will assist you in securing a job in the related relevant fields.  Learning Objectives Get introduced to the causes and symptoms of cerebral palsy Enrich your understanding of the epidemiology of cerebral palsy Familiarise yourself with the treatment procedure Deepen your understanding of occupational therapy and physical therapy Develop the essential skills and knowledge for care planning Understand the differences between typical child and child with cerebral palsy disorder Who is this Course for? This Cerebral Palsy Awareness course is ideal for aspiring caregivers, therapists or those who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of cerebral palsy or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. CPD Certificate from Course Gate  At the successful completion of the Cerebral Palsy Awareness course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path On successful completion of the Cerebral Palsy Awareness course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Child Care Officer Complex Care Worker Physiotherapist Occupational Therapist Course Curriculum Module 01: Understanding Cerebral Palsy Understanding Cerebral Palsy 00:15:00 Module 02: Causes and Symptoms of Cerebral Palsy Causes and Symptoms of Cerebral Palsy 00:19:00 Module 03: Epidemiology of Cerebral Palsy Epidemiology of Cerebral Palsy 00:13:00 Module 04: Diagnosis of Cerebral Palsy Diagnosis of Cerebral Palsy 00:16:00 Module 05: Principles of Treatment Principles of Treatment 00:21:00 Module 06: Principles of Rehabilitation: Occupational and Physical Therapy Principles of Rehabilitation: Occupational and Physical Therapy 00:20:00 Module 07: Care Planning Care Planning 00:16:00 Module 08: Typical Child vs Child with Cerebral Palsy Typical Child vs Child with Cerebral Palsy 00:18:00 Module 09: Child, Family and Therapist Working as a Team Child, Family and Therapist Working as a Team 00:21:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Behaviour Management in Classroom will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Behaviour Management in Classroom will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Behaviour Management in Classroom and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Behaviour Management in Classroom is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Behaviour Management in Classroom. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Behaviour Management in Classroom will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Understanding Behaviour & Relationships as a TA Understanding Behaviour & Relationships as a TA 00:18:00 Module 02: Experienced TAs Maintain Strong Communications with The Students Experienced TAs Maintain Strong Communications with the Students 00:13:00 Module 03: Communication and Interaction Communication and Interaction 00:16:00 Module 04: Cognition and Learning Cognition and Learning 00:20:00 Module 05: Social, Emotional and Mental Health Difficulties Social, Emotional and Mental Health Difficulties 00:11:00 Module 06. Children Having Special Education Needs or Disabilities Children Having Special Education Needs or Disabilities 00:18:00 Module 07: SEN Support SEN Support 00:12:00 Module 08: High Quality Teaching for Pupils with SEN High Quality Teaching for Pupils with SEN 00:09:00 Module 09: Providing the Best Learning Environment Providing the Best Learning Environment 00:17:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Creative Thinking course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Creative Thinking course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Creative Thinking and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Creative Thinking course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Creative Thinking course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Creative Thinking will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Creative Thinking Module 01: Course Structure 00:05:00 Module 02: Introduction 00:10:00 Module 03: Mind Tuning 00:12:00 Module 04: Techniques I 00:13:00 Module 05: Techniques II 00:11:00 Module 06: Techniques III 00:15:00 Module 07: Conclusion 00:09:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Manager will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Manager will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Manager and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Manager is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Manager. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Manager will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Who We Are and What We Do Who We Are and What We Do 00:17:00 Module 02: Establishing Your Attitude Establishing Your Attitude 00:12:00 Module 03: Identifying and Addressing Customer Needs Identifying and Addressing Customer Needs 00:12:00 Module 04: Generating Return Business Generating Return Business 00:14:00 Module 05: In-Person Customer Service In-Person Customer Service 00:10:00 Module 06: Giving Customer Service over the Phone Giving Customer Service over the Phone 00:12:00 Module 07: Providing Electronic Customer Service Providing Electronic Customer Service 00:12:00 Module 08: Recovering Difficult Customers Recovering Difficult Customers 00:15:00 Module 09: Understanding When to Escalate Understanding When to Escalate 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Proofreading and Copyediting will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Proofreading and Copyediting will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Proofreading and Copyediting and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Proofreading and Copyediting is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Proofreading and Copyediting. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Proofreading and Copyediting will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Proofreading Basics Proofreading Basics 00:25:00 Module 02: Applying The Style Guide Applying The Style Guide 00:20:00 Module 03: Spelling And Grammar Spelling And Grammar 00:15:00 Module 04: Proofreading On Paper Proofreading On Paper 00:25:00 Module 05: Proofreading On-Screen Proofreading On-Screen 01:00:00 Module 06: Copy-Editing Basics Copy-Editing Basics 01:00:00 Module 07: Copy-Editing - The Use Of Language Copy-Editing - The Use Of Language 00:45:00 Module 08: Copy-Editing - Checking Accuracy And Fact Copy-Editing - Checking Accuracy And Facts 00:15:00 Module 09: Copy-Editing - The Beginning And The End Copy-Editing - The Beginning And The End 00:15:00 Module 10: Copy-Editing - Legal Checks Copy-Editing - Legal Checks 00:30:00 Module 11: Finding Work And Developing Your Career Finding Work And Developing Your Career 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00