Less Process, More Guidance: Tips for Effectively Scaling Great Teams The lone genius is dead. EY reports that 90% of organisations are solving problems so complex that they need teams. Dom Price, Head of R&D and Work Futurist from Atlassian joins us to share his personal experiences in helping Atlassian scale over the last 5 years, and be more nimble, adaptive and relevant than ever before. He'll share why they decided to take on team work, how they did it, and even let us in on some of the pitfalls along the way. This isn't a session on theory. Dom will share practical insights from Atlassian and from over 100 other organisations where they've shared their way of working. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Operational Excellence Across 3 Critical Spheres Having worked in just about every corner of the world, Dr. Zeitoun has seen firsthand how challenging it is for organizations to achieve operational excellence in the midst of uncertainty. Reflecting on the opportunities he has had working across the globe, Dr. Zeitoun will explore a model for operational excellence that supports a foundation for creating a dynamic, high agility environment poised to deal with the ever-increasing pace of change.The model consists of three critical spheres or enablers: process autonomy, digitally capable people, and agile delivery-focused governance. A fast and delicate balance is needed between the spheres, and each has its own individual gauge and impact. These spheres also have an integrated effect, as they work in tandem to achieve a higher excellence scale and shape the way we work into the future. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.
We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Leading in a Disruptive Age: Don´t Just Manage Projects ... Lead Them How can a leader in today's organization get the right mix across teams, leadership, and the culture that binds them together? This session will cover the latest trends in what drives teams, the disconnects between leaders and their teams, and considerations for building a winning project culture that drives value to both the customer and organization across factors of people, process, and technology. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Blueprint: 6 Practical Steps to Lift Your Leadership to New Heights Based on his groundbreaking new book The Blueprint, Conant's session blends stories of success and failure as he shows-and-tells how you can get unstuck, maximize your impact, and even change your life. The Blueprint codifies a lifetime of leadership knowledge into an actionable process designed to work in the here-and-now. It is 40 years of unmatched leadership experience condensed into 6 small steps! This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU
Complexity Dimensions that Impact Projects By attending this session you will be able to learn how to differentiate complex from complicated and understand the 15 complexity dimensions obtained through a multi-industry survey, case studies and interviews with experts and practitioners. We will also share how the traditional cost estimation process is limited when dealing with complex projects, and finally see a proposed model that would support cost estimators dealing with complex projects. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Achieving Hypergrowth with DevOps OKRs OKRs (Objectives and Key Results) as a framework for defining and tracking objectives and their outcomes is now widely adopted by companies of all sizes, within multiple industries: Google, Adobe, Amazon, Facebook, Dell, Microsoft, Siemens, and Samsung, to name a few. Product OKRs allow for alignment in product development and delivery, Marketing and Sales OKR support driving the buying process via distribution channels, and Customer Service OKRs ensure that customers receive the support they need. All OKRs are important and interdependent in a cascading, objective-setting environment; however, DevOps OKRs play a special role. They boost customer satisfaction, revenue, productivity, and many other key results exponentially, thus allowing a company to achieve the next level of business objectives. In this talk, we will review why this is happening and discuss how to make it happen. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Program Excellence: How to Lead in a Constantly Changing World In this presentation, Dr. Zeitoun reflects on the impact that Volatility, Uncertainty, Complexity and Ambiguity (VUCA) has on achieving strategic initiatives' success. This serves as the backdrop for why the development of our 'sensing and responding' appetite is crucial for tomorrow's businesses. He will explore approaches for creating closeness with the customer's voice. Multiple examples that highlight best practices for sensing and responding will be showcased and used. You will come away with a foundation for creating a dynamic environment that supports high agility in dealing with the ever-increasing pace of change. You will come away with a foundation for creating a dynamic environment that supports high agility in dealing with the ever-increasing pace of change. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Life’s full of curveballs, and let’s be honest — sometimes even the best of us feel like we’re winging it. The Empowered Self-Preparation Course is your friendly nudge in the right direction, offering thoughtful guidance to help you feel more prepared, more focused, and just that little bit more ready to handle whatever comes your way. This isn’t about being perfect — it’s about being a bit more you, but with a plan. Whether you’re sorting through personal goals or simply want to be more organised with your time and thoughts, this course provides straightforward support, helpful insights, and plenty of "why didn’t I think of that?" moments. It’s designed to fit around real life — with no awkward lectures or tedious fluff. Just smart advice, solid tools, and that slightly smug feeling of knowing you’re a step ahead for once. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Self-Preparation Module 02: Self-Awareness and Personal Development Module 03: Time Management and Productivity Module 04: Motivation and Self-Discipline Module 05: Building Resilience and Managing Challenges Module 06: Personal Growth and Continuous Learning Learning Outcomes: Enhance self-awareness for improved decision-making. Master time management techniques for increased productivity. Cultivate self-discipline and sustainable motivation. Develop resilience to navigate life's obstacles with ease. Foster continuous learning to stay relevant and adaptable. Empower your personal growth journey towards self-preparation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal development and self-improvement. Students looking to boost their academic performance. Professionals striving for career advancement. Entrepreneurs aiming for business success. Stay-at-home parents pursuing personal goals. Anyone committed to becoming the best version of themselves. Young adults preparing for life's challenges. Retirees interested in ongoing personal growth. Career path Life Coach Personal Development Consultant Academic Advisor Business Coach Career Counsellor Training Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.