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Overview This comprehensive course on Customer Service Training | Online Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Customer Service Training | Online Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 7 lectures • 00:38:00 total length •Introduction to Customer Service: 00:06:00 •Characteristics of Good Customer Service: 00:04:00 •Customer Relationship Management: 00:04:00 •Communicate with Customers: 00:06:00 •Handling Customer Complaints: 00:06:00 •Problem Solving Over Phone: 00:05:00 •Improving Customer Service: 00:07:00
Overview This comprehensive course on CPR (Cardiopulmonary Resuscitation) Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This CPR (Cardiopulmonary Resuscitation) Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CPR (Cardiopulmonary Resuscitation) Training. It is available to all students, of all academic backgrounds. Requirements Our CPR (Cardiopulmonary Resuscitation) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 7 lectures • 01:17:00 total length •Introduction to CPR: 00:04:00 •Procedure for CPR: 00:04:00 •Dealing with Unconsciousness and Providing CPR: 00:06:00 •Breathing Problems and Aid: 00:05:00 •Workbook - CPR (Cardiopulmonary Resuscitation) Training: 00:46:00 •Additional Video Materials - CPR (Cardiopulmonary Resuscitation) Training: 00:00:00 •Additional Reading Materials - CPR (Cardiopulmonary Resuscitation) Training: 00:12:00
Overview This comprehensive course on Social Media Website Development Using Wordpress will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Social Media Website Development Using Wordpress comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Social Media Website Development Using Wordpress. It is available to all students, of all academic backgrounds. Requirements Our Social Media Website Development Using Wordpress is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 22 lectures • 03:10:00 total length •1.1 Instructor Introduction: 00:03:00 •1.2 Course Introduction: 00:06:00 •2.1 Installing WordPress on Localhost: 00:12:00 •2.2 Domain and Hosting: 00:08:00 •2.3 WordPress and SSL Installation on Subdomain: 00:08:00 •2.4 Website Walkthrough: 00:06:00 •2.5 Installing Themes and Plugins: 00:08:00 •3.1 Landing Page: 00:15:00 •3.2 2nd and 3rd Section of Homepage: 00:07:00 •3.3 Call to Action: 00:08:00 •3.4 Latest Post: 00:07:00 •3.5 Newsletter: 00:06:00 •4.1 General Settings, Profile Fields, Create User Account and Friend Request: 00:20:00 •5.1 Creating Groups: 00:05:00 •6.1 About Us Page: Part-1: 00:10:00 •6.2 About Us Page: Part-2: 00:10:00 •7.1 Contact Us Page: 00:15:00 •8.1 FAQ Page: 00:05:00 •9.1 Blog Page: 00:03:00 •10.1 Main Menu and Left Panel Menu: 00:07:00 •11.1 Designing the Footer: 00:12:00 •12.1 Creating Events and Group Points: 00:09:00
Overview This comprehensive course on Rapid Business Improvement will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Rapid Business Improvement comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Rapid Business Improvement. It is available to all students, of all academic backgrounds. Requirements Our Rapid Business Improvement is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 14 lectures • 01:19:00 total length •Introduction: 00:03:00 •The Fundamentals of Rapid Business Improvement: 00:13:00 •The Overall Process: 00:08:00 •Step 1: Plan-alyse: 00:07:00 •Step 2: Map out: 00:05:00 •Step 3: RCA: 00:04:00 •Step 4: Solutions: 00:05:00 •Step 5: Build case: 00:06:00 •Step 6: Present case: 00:05:00 •Step 7: Implement solutions: 00:04:00 •Step 8: Review: 00:06:00 •Case study: 00:07:00 •Close out: 00:06:00 •Assignment - Rapid Business Improvement: 00:00:00
In a world where global challenges demand innovative solutions, "International Development Studies: Humanitarian Aid and Disaster Relief" invites you to broaden your perspective and deepen your understanding of the complex interplay between development, governance, and humanitarian action. This comprehensive course navigates the multifaceted landscape of international development, addressing pressing issues such as global health, poverty, gender, and environmental sustainability. As you explore cutting-edge innovation and technology, you'll gain valuable insights into the intricacies of migration and globalisation. Embark on a transformative journey to become an informed and compassionate global citizen equipped to make a meaningful difference in pursuing a more equitable and just world. Learning outcomes: Grasp the ethical considerations and measurement methodologies in international development. Analyse the role of governance in promoting sustainable development. Investigate the intersection of global health and development initiatives. Examine the impact of gender on development efforts and outcomes. Understand the implications of global poverty, inequality, and economic development. Explore the relationship between environmental sustainability and development strategies. Evaluate the influence of innovation, technology, and migration on development and globalization. Why Prefer this International Development Studies: Humanitarian Aid and Disaster Relief Course? Opportunity to earn a certificate accredited by CPD QS after completing this International Development Studies: Humanitarian Aid and Disaster Relief course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support "International Development Studies: Humanitarian Aid and Disaster Relief" is a comprehensive course that offers an in-depth exploration of the multifaceted world of international development. Beginning with examining the moral and measurement aspects of development, the curriculum delves into the critical role of governance in shaping development outcomes. You will also investigate the crucial link between global health and development and the impact of gender on development processes. The course addresses global challenges, such as poverty and inequality, and examines the role of economic development in addressing these pressing issues. Additionally, you will learn about the interplay between environmental sustainability and development strategies and how innovation and technology can contribute to sustainable development efforts. Lastly, the curriculum covers international migration and its effects on development while introducing various theories of development and globalisation. This holistic approach will equip you with a comprehensive understanding of the complex dynamics of international development, allowing you to make informed decisions and contribute to global development efforts. Certification Upon completing the International Development Studies Course, learners can obtain a certificate to prove their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of certificate can be delivered to your postal address for only £29. Printed Hardcopy Certificate - International Delivery: For learners outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students and professionals interested in a career in international development. Humanitarian aid workers seeking to enhance their knowledge of development theories and practices. Policymakers and government officials working in development and related sectors. Academics and researchers in development studies, economics, and international relations. Individuals passionate about contributing to global development efforts and creating a more equitable world. Requirements You will not need any prior background or expertise. All you need to take this International Development Studies: Humanitarian Aid and Disaster Relief is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path International Development Consultant - £30,000 to £60,000 per year. Humanitarian Aid Worker - £20,000 to £40,000 per year. Project Manager (NGO) - £25,000 to £45,000 per year. Development Policy Analyst - £30,000 to £55,000 per year. Foreign Service Officer - £28,000 to £50,000 per year. Researcher in Development Studies - £25,000 to £45,000 per year.
We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Conscious Grateful Leadership The 5 C's are the foundation of Grateful Leadership, and #1 is Consciousness. This presentation focuses on Conscious Grateful Leadership as a purpose-driven practice, leading to engagement, initiation and retention. It is adopted by business leaders who are willing to be or to become aware-through their own consciousness, mindfulness, vulnerability and authenticity - of the unique attributes and contributions of all team members and to express their appreciation for these as merited. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.