162 Consumer Rights courses

Overview The retail sector is an ever-growing industry with a massive number of promising job opportunities. Acquire the key skills and expertise to establish a thriving career in the retail industry with our Retail Operations Training course. In this CPDQS-accredited course, you will familiarise yourself with the main elements of retail operations. The course will help you understand retail development strategies and help you acquire negotiation skills, brand management skills and more. Through this course, you will also gain the expertise required for supply chain and retail management. In addition, the course will cover lessons on consumer behaviour and the Consumer Rights Act. After the successful completion of the course, you will receive a certificate of achievement. This certificate will increase our employability in the retail industry. Join now and boost your career! Course Preview Learning Outcomes Familiarise yourself with the key components of retail operations Understand the retail strategy development Develop the skills for supply chain operations, negotiation, location selection and more Acquire the ability for efficient brand management and retail management Enrich your understanding of the Consumer Rights Act Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Retail Operations Strategy Management Brand management Negotiation Retail Management Who Should Take this Retail Operations Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Retail Operations Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Retail Operations Training will equip you with effective skills and abilities and help you explore career paths such as  Retail Manager Inventory Manager Supply Chain Manager Sales Associated Customer Service Representative Module 01: An Overview of Retail Operations An Overview of Retail Operations 00:15:00 Module 02: Strategy Development in Retail Strategy Development in Retail 00:10:00 Module 03: Procurement and Merchandising in Retail Procurement and Merchandising in Retail 00:13:00 Module 04: Pricing Strategies in Retail Pricing Strategies in Retail 00:19:00 Module 05: Supply Chain Management in Retail Operations Supply Chain Management in Retail Operations 00:09:00 Module 06: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:07:00 Module 07: Retail Location Selection Retail Location Selection 00:11:00 Module 08: Supplier Negotiation Skills Supplier Negotiation Skills 00:07:00 Module 09: Essential Management and Leadership Skills Essential Management and Leadership Skills 00:11:00 Module 10: Managing Multiple Retail Channels Managing Multiple Retail Channels 00:15:00 Module 11: Brand Management in Retail Brand Management in Retail 00:10:00 Module 12: Retail Store Health & Safety Guidelines Retail Store Health & Safety Guidelines 00:11:00 Module 13: Consumer Rights Act Consumer Rights Act 00:11:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Embark on a journey to become a skilled and customer-focused retail associate through this comprehensive certificate program. Gain insights into the qualities and psychology of successful retail associates, understand consumer behavior, master effective communication, and learn to target customers strategically. Explore the sales process, checkout management, visual merchandising, in-store and exterior design, and comprehend the significance of the Consumer Rights Act. Acquire essential management skills to lead and collaborate with retail teams while ensuring store safety and compliance. Learning Outcomes: Grasp the fundamental concepts of a retail associate's role. Cultivate essential qualities required for successful retail associates. Understand the psychological aspects that influence retail interactions. Explore the impact of consumer behavior on retail strategies. Develop effective communication skills for customer interactions. Learn to identify trends and effectively target diverse customers. Master the sales process and enhance customer checkout experiences. Comprehend the Consumer Rights Act and its implications. Why buy this Retail Associate Certificate?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Retail Associate Certificate you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Retail Associate Certificate course is ideal for Individuals aspiring to become skilled retail associates. Current retail associates looking to enhance their skills. Customer service professionals transitioning to retail roles. Individuals seeking a comprehensive understanding of retail operations. Prerequisites This Retail Associate Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Sales Associate - Average Earnings: £15,000 - £20,000 per year. Customer Service Representative - Average Earnings: £18,000 - £24,000 per year. Visual Merchandiser - Average Earnings: £20,000 - £30,000 per year. Assistant Store Manager - Average Earnings: £20,000 - £28,000 per year. Retail Supervisor - Average Earnings: £18,000 - £24,000 per year. Course Curriculum Module 01: Introduction to Retail Associate Introduction to Retail Associate 00:15:00 Module 02: Qualities of a Retail Associate Qualities of a Retail Associate 00:23:00 Module 03: Retail Psychology Retail Psychology 00:12:00 Module 04: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:10:00 Module 05: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 06: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:10:00 Module 07: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 08: Consumer Rights Act Consumer Rights Act 00:16:00 Module 09: Introduction to Visual Merchandising Introduction to Visual Merchandising 00:16:00 Module 10: In-Store Design In-Store Design 00:18:00 Module 11: Exterior Design Exterior Design 00:20:00 Module 12: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:20:00 Module 13: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Assignment Assignment - Retail Associate Certificate 00:00:00

Are you ready to navigate the complexities of the commercial legal landscape? Our "Commercial Law 2021 Essentials" course is designed to equip you with the critical knowledge and skills needed to excel in the dynamic world of business law. Whether you're a budding entrepreneur, a legal professional, or a business manager, this course is your gateway to understanding the foundational elements of commercial law. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This Commercial Law course provides a comprehensive overview of essential legal principles in business. Learners start by understanding the basics of commercial law and its role in the business world. They explore different types of business organizations, including their structures and legal implications. The course covers international trade, explaining its theories, institutions, and legal frameworks. Students learn about the laws governing the sale of goods, ensuring they understand both the rights and responsibilities of buyers and sellers. Consumer law is another key focus, teaching learners about consumer rights and protections. The course also delves into e-commerce law, highlighting the legal aspects of online business transactions. Finally, competition law is examined, providing insights into regulations that maintain fair competition in the market. By the end of the course, students will have a solid understanding of the legal landscape in commercial activities, equipping them to navigate and apply these laws in real-world scenarios. Course Curriculum Module 01: Introduction of Commercial law Module 02: Business Organisations Module 03: International Trade: the Theory, the Institutions, and the Law Module 04: Sales of Goods Law Module 05: Consumer Law and Protection Module 06: E-Commerce Law Module 07: Competition Law Learning Outcomes: Understand fundamental principles and concepts of commercial law. Analyse various types of business organisations and their legal frameworks. Explore international trade laws and key regulatory institutions. Examine legal aspects of the sales of goods. Understand consumer rights and protection laws. Navigate legal issues in e-commerce and competition law. CPD 10 CPD hours / points Accredited by CPD Quality Standards Commercial Law 2021 Essentials 1:33:18 1: Module 01: Introduction of Commercial law 10:50 2: Module 02: Business Organisations 18:59 3: Module 03: International Trade: the Theory, the Institutions, and the Law 15:14 4: Module 04: Sales of Goods Law 12:59 5: Module 05: Consumer Law and Protection 16:41 6: Module 06: E-Commerce Law 07:46 7: Module 07: Competition Law 09:49 8: CPD Certificate - Free 01:00 Who is this course for? Aspiring business owners and entrepreneurs. Professionals seeking legal knowledge in business. Law students focusing on commercial law. Managers dealing with international trade. Individuals interested in consumer protection Career path Commercial lawyer Corporate legal advisor Trade compliance officer Consumer rights advocate E-commerce legal consultant Competition law specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets to successful merchandising with our comprehensive course, "Merchandising: Theory, Pricing, Strategy and Inventory Management." This course is designed to equip you with the essential skills and knowledge to excel in the dynamic world of merchandising. Whether you are a budding professional or an established practitioner, this course will elevate your understanding and application of merchandising principles. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Merchandising: Theory, Pricing, Strategy and Inventory Management" course offers learners a comprehensive understanding of the merchandising process. Participants will explore the fundamentals of merchandising, learning how to develop effective strategies to attract customers. They will gain insights into managing merchandise and product lines efficiently. The course covers key aspects of inventory management, including techniques for analyzing and optimizing stock levels. Learners will delve into pricing strategies to ensure products are competitively priced. Visual merchandising principles will be taught to enhance store displays and boost sales. Additionally, the course emphasizes the importance of understanding consumer behavior and effective communication with customers. Finally, learners will be informed about consumer rights to ensure ethical and legal compliance in merchandising practices. This course equips individuals with the essential skills and knowledge needed to excel in the dynamic field of merchandising. Course Curriculum Module 01: Merchandising Theory Module 02: Merchandising Strategy Module 03: Merchandise Management Module 04: Product Management Module 05: Inventory Management and Analysis Module 06: Merchandise Pricing Module 07: Visual Merchandising Module 08: Importance of Consumer Behaviour Module 09: The Importance of Communicating with Customers Module 10: Consumer Rights Act Learning Outcomes: Understand the fundamentals of merchandising theory and its applications. Develop effective merchandising strategies for various retail environments. Manage merchandise effectively to optimise sales and inventory. Apply principles of product management to enhance retail offerings. Analyse inventory management techniques to maintain optimal stock levels. Implement effective pricing strategies to maximise profitability. CPD 10 CPD hours / points Accredited by CPD Quality Standards Merchandising: Theory, Pricing, Strategy and Inventory Management 2:06:55 1: Module 01: Merchandising Theory 11:28 2: Module 02: Merchandising Strategy 14:35 3: Module 03: Merchandise Management 13:50 4: Module 04: Product Management 13:05 5: Module 05: Inventory Management and Analysis 17:29 6: Module 06: Merchandise Pricing 18:41 7: Module 07: Visual Merchandising 11:37 8: Module 08: Importance of Consumer Behaviour 06:00 9: Module 09: The Importance of Communicating with Customers 09:37 10: Module 10: Consumer Rights Act 09:33 11: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in retail management. Retail store managers seeking advanced skills. Aspiring visual merchandisers. Entrepreneurs in the retail sector. Professionals in inventory management roles. Career path Retail Manager Merchandising Manager Inventory Analyst Product Manager Visual Merchandiser Supply Chain Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Explore the dynamic world of retail management with our comprehensive course covering key topics such as strategy development, procurement, pricing strategies, supply chain management, and consumer behavior. Gain essential skills in leadership, negotiation, and multi-channel retailing while mastering the nuances of brand management, store health, safety guidelines, and compliance with the Consumer Rights Act. Elevate your career in retail with a holistic understanding of industry trends and best practices. Enroll now for a transformative learning experience tailored for both aspiring and experienced retail professionals.

Recognise the most significant concepts in business, management, marketing, or technological expertise herewith this exceptional Online Merchandising Training

Embark on a comprehensive journey into the dynamic world of retail and warehouse management through this course. Explore essential modules ranging from retail strategy, buying, and pricing to supply chain management, sales processes, and customer interactions. Uncover the significance of consumer behavior, effective communication, and targeted marketing in the retail industry. Delve into retail psychology, negotiation with suppliers, and store security procedures. Learn the art of leading a retail team and delve into selling strategies across multiple channels. Understand the importance of brand management, health and safety, and consumer rights in a retail context. Learning Outcomes: Grasp the fundamentals of retail management, strategy, and operations. Understand the intricacies of retail buying, pricing, and merchandising. Master supply chain management principles and their relevance in retail. Learn effective sales processes and customer checkout interactions. Analyze consumer behavior and implement targeted marketing strategies. Develop strong communication skills for optimal customer engagement. Navigate the psychological aspects of retail behavior and consumer choices. Comprehend legal aspects including the Consumer Rights Act. Why buy this Retail and Warehouse Management?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Retail and Warehouse Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Retail and Warehouse Management course is ideal for Aspiring retail and warehouse managers. Current retail professionals seeking comprehensive training. Individuals transitioning from customer service to retail roles. Anyone interested in understanding the dynamic retail industry. Prerequisites This Retail and Warehouse Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Manager - Average Earnings: £25,000 - £40,000 per year. Warehouse Manager - Average Earnings: £25,000 - £40,000 per year. Operations Manager - Average Earnings: £30,000 - £50,000 per year. Store Manager - Average Earnings: £20,000 - £35,000 per year. Supply Chain Coordinator - Average Earnings: £22,000 - £32,000 per year. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07:Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 11: Retail Psychology Retail Psychology 00:13:00 Module 12: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures Develop Store Security Procedures 00:16:00 Module 14: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Module 15: Selling in Multiple Channels Selling in Multiple Channels1 00:21:00 Module 16: Retail Brand Management Retail Brand Management 00:16:00 Module 17: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:21:00 Module 18: Consumer Rights Act Consumer Rights Act 00:15:00 Mock Exam Mock Exam - Retail and Warehouse Management 00:20:00 Final Exam Final Exam - Retail and Warehouse Management 00:20:00

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate on Retail Associate 1:43:45 1: Module 01: Introduction to Retail Associate 06:04 2: Module 02: The Qualities of a Retail Associate 10:36 3: Module 03: Importance of Consumer Behaviour 05:48 4: Module 04: The Importance of Communicating with Customers 09:03 5: Module 05: The Sales Process and Dealing with Customers at the Checkout 04:56 6: Module 06: Retail Psychology 07:06 7: Module 07: Consumer Rights Act 08:42 8: Module 08: Health and Safety for Retail Stores 09:59 9: Module 09: In-store Design 09:04 10: Module 10: Exterior Design 09:31 11: Module 11: Introduction to Visual Merchandising 07:38 12: Module 12: Management Skills for Leading Your Team 08:40 13: Module 13: Taking Trends and Targeting Customers Effectively 05:38 14: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate on Retail Associate 1:43:45 1: Module 01: Introduction to Retail Associate 06:04 2: Module 02: The Qualities of a Retail Associate 10:36 3: Module 03: Importance of Consumer Behaviour 05:48 4: Module 04: The Importance of Communicating with Customers 09:03 5: Module 05: The Sales Process and Dealing with Customers at the Checkout 04:56 6: Module 06: Retail Psychology 07:06 7: Module 07: Consumer Rights Act 08:42 8: Module 08: Health and Safety for Retail Stores 09:59 9: Module 09: In-store Design 09:04 10: Module 10: Exterior Design 09:31 11: Module 11: Introduction to Visual Merchandising 07:38 12: Module 12: Management Skills for Leading Your Team 08:40 13: Module 13: Taking Trends and Targeting Customers Effectively 05:38 14: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate on Retail Associate 1:43:45 1: Module 01: Introduction to Retail Associate 06:04 2: Module 02: The Qualities of a Retail Associate 10:36 3: Module 03: Importance of Consumer Behaviour 05:48 4: Module 04: The Importance of Communicating with Customers 09:03 5: Module 05: The Sales Process and Dealing with Customers at the Checkout 04:56 6: Module 06: Retail Psychology 07:06 7: Module 07: Consumer Rights Act 08:42 8: Module 08: Health and Safety for Retail Stores 09:59 9: Module 09: In-store Design 09:04 10: Module 10: Exterior Design 09:31 11: Module 11: Introduction to Visual Merchandising 07:38 12: Module 12: Management Skills for Leading Your Team 08:40 13: Module 13: Taking Trends and Targeting Customers Effectively 05:38 14: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.