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Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Portable Appliance Testing course teaches you everything on the Electrical Engineering topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Portable Appliance Testing course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your Portable Appliance Testing profession, you must have a specific set of skills Portable Appliance Testing to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills Portable Appliance Testing to kickstart your career, as well as upgrade your existing knowledge & skills. The training Portable Appliance Testing materials of this course are available online for you to learn at your own pace and fast-track your career with ease. PAT - Portable Appliance Testing Training Course This Course is designed to help you familiarise with testing technical appliances, training you to be able to know how to assess and minimise risks, carry out inspections and understand the safety procedures that need to be in place when using portable appliances at work. Key Features of the Portable Appliance Testing Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life Coaching Course Portable Appliance Testing Course offers Premium Course Free PDF Certificate Free Life coaching Course Instant Access *** (Offer Ends Soon) *** Course Curriculum of PAT - Portable Appliance Testing Training Course The detailed curriculum outline of our PAT - Portable Appliance Testing Training Course is as follows: Module 01: Introduction to PAT Module 02: Relevant Statutory Provisions for PAT Module 03: Risk Assessment Module 04: Reducing and Controlling Risks Module 05: Electrical Units and Appliance Classification Module 06: Initial Visual Examination Module 07: Instruments for Testing and Equipment Inspection Module 08: Electrical Installation Testing Module 09: Safety Precautions in Electrical Testing Module 10: Reporting and Record-keeping Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Disclaimer: This course will help you strengthen your theoretical knowledge of the subject matter, but please be advised completing this course alone will not allow you to work professionally. Requirements Learners do not require any prior qualifications to enrol on this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

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Follow your dreams by enrolling on the Computer Administrator and Essential IT Skills course today and develop the experience, skills and knowledge you need to enhance your professional development. Computer Administrator and Essential IT Skills will help you arm yourself with the qualities you need to work towards your dream job. Study the Computer Administrator and Essential IT Skills training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Computer Administrator and Essential IT Skills course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Computer Administrator and Essential IT Skills course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Computer Administrator and Essential IT Skills course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Computer Administrator and Essential IT Skills course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Computer Administrator and Essential IT Skills course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Computer Administrator and Essential IT Skills course. The Computer Administrator and Essential IT Skills course is designed by industry experts and is tailored to help you learn new skills with ease.  The Computer Administrator and Essential IT Skills is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Computer Administrator and Essential IT Skills when it suits you. Access the Computer Administrator and Essential IT Skills course modules from any internet-enabled device, including computers, tablets, and smartphones. The Computer Administrator and Essential IT Skills course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Computer Administrator and Essential IT Skills now and start learning instantly! What You Get Out Of Studying Computer Administrator and Essential IT Skills With Janets: Receive a digital Certificate upon successful completion of the Computer Administrator and Essential IT Skills course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Computer Administrator and Essential IT Skills training course is delivered through Janets' online learning platform. Access the Computer Administrator and Essential IT Skills content from any internet-enabled device whenever or wherever you want to. The Computer Administrator and Essential IT Skills course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Computer Administrator and Essential IT Skills course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Computer Administrator and Essential IT Skills course. After successfully passing the Computer Administrator and Essential IT Skills course exam, you will be able to apply for a CPD-accredited certificate as proof of your Computer Administrator and Essential IT Skills qualification. Certification All students who successfully complete the Computer Administrator and Essential IT Skills course can instantly download their digital certificate. You can also purchase a hard copy of the Computer Administrator and Essential IT Skills course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Computer Administrator and Essential IT Skills is ideal for those who already work in this sector or are an aspiring professional. This Computer Administrator and Essential IT Skills course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Computer Administrator and Essential IT Skills is open to all students and has no formal entry requirements. To study the Computer Administrator and Essential IT Skills course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Computer Administrator and Essential IT Skills is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Computer Administrator and Essential IT Skills and gain an industry-recognised qualification that will help you excel in finding your ideal job.

Managing people isn't just about telling them what to do — it’s about guiding, influencing, and knowing when to step in or step back. This course brings you clear, insightful lessons that sharpen your sense of leadership and help you steer a team without turning into a micro-manager. You'll gain a sharper understanding of what drives teams to perform and how to lead with clarity and purpose, all while keeping your sense of humour intact — because leading without laughing is like tea without a biscuit. Designed for professionals who want to manage with intention, this course covers the essentials of team dynamics, motivating individuals, and knowing when to delegate without losing control. Learn how to handle pressure, build trust, and keep communication flowing without sounding like a walking instruction manual. Whether you're supervising a small team or managing multiple departments, this course arms you with the mindset and skill set to guide others confidently – with structure, not slogans. Key Features of Team Management, Leadership and Delegation Skills Bundle CPD Accredited Team Management, Leadership and Delegation Skills Course Instant PDF certificate Fully online, interactive Team Management, Leadership and Delegation Skillscourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Team Management, Leadership and Delegation Skills Bundle course to excel! To become successful in your profession, you must have a specific set of Team Management, Leadership and Delegation Skills skills to succeed in today's competitive world. In this in-depth Team Management, Leadership and Delegation Skillstraining course, you will develop the most in-demand Team Management, Leadership and Delegation Skills skills to kickstart your career, as well as upgrade your existing knowledge & skills. Team Management, Leadership and Delegation Skills Curriculum Course 01: Team Management Course 02: Leadership & Management: Interpersonal Skills Course 03: Effective Delegation Accreditation This Team Management, Leadership and Delegation Skills bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Team Management, Leadership and Delegation Skills course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Team Management, Leadership and Delegation Skills basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Team Management, Leadership and Delegation Skills Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Are you someone who works in a corporate setting? Or are you someone aiming to work in one? Do you want to know what your next step to have advanced corporate skills? If either of these is your concerns, then this course will surely help you! Description: In today's mind-boggling, quick paced, aggressive condition, executives must be skilled at moving rapidly to fabricate new initiative capacities. The Diploma in Corporate Skills is intended to build the business abilities and initiative capacities of anyone who work in a corporate setting. This course will adopt a strategy to get used to, consolidating addresses, gathering discourse, contextual investigation, pretending, grounds organising openings, and a methodology re-enactment to give real life situations and knowledge that will give you chances to apply what you learned. Furthermore, this course will help you improve your leadership capacities by helping you to think faster and all the more inventively about current focused techniques and arrangements to develop the product of the business you're in. This course is also intended for you to learn and give the students an opportunity to investigate issues on business and to be able to develop marketing strategies to improve your sales. Who is the course for? Professionals or employees aiming to have advanced corporate skills Businessmen and anyone who wants to learn about business and marketing Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Corporate Skills is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Business Analyst and Strategist Business Consultant Business Development Specialist Business Reporter Business Statistician Economist Sales Specialist Supervisors And many more! Diploma in Corporate Skills You Have To Have A Different Product 00:30:00 Pick A Name 00:30:00 Get People Involved 00:30:00 Catchy Marketing 00:30:00 Be Confident 00:30:00 Review Yourself 00:30:00 Mock Exam Mock Exam - Diploma in Corporate Skills 00:20:00 Final Exam Final Exam - Diploma in Corporate Skills 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🌲 Tree Trimming Safety Online Training: Ensuring Your Safety from the Ground Up! 🌳   Welcome to the comprehensive 'Tree Trimming Safety Online Training' course, designed to equip you with the knowledge and skills needed to ensure a safe and efficient tree trimming operation. Our carefully curated modules cover a wide range of topics, providing valuable insights into the intricacies of tree trimming safety. Module 1: Introduction to Tree Trimming Safety and Conducting Risk Assessments Get started with a solid foundation in tree trimming safety. Learn to identify potential risks and hazards through effective risk assessments. This module sets the stage for a safety-conscious approach to tree trimming operations. Module 2: Personal Protective Equipment and Working at Heights in Tree Trimming Operations Discover the importance of personal protective equipment (PPE) and understand how to work safely at heights during tree trimming activities. Equip yourself with the knowledge to choose the right gear for a secure and injury-free work environment. Module 3: Proper Tree Pruning Techniques for Health and Safe Operation Master the art of tree pruning for both the health of the tree and the safety of the operator. Learn the best practices and techniques to ensure precision and safety throughout the pruning process. Module 4: Safe Handling and Storage of Fuel for Chainsaws and Electrical Safety Guidelines Safety extends to the tools used in tree trimming. Gain insights into the safe handling and storage of fuel for chainsaws, as well as crucial electrical safety guidelines to prevent accidents and ensure a secure working environment. Module 5: Emergency Preparedness and Continuous Safety Improvement in Tree Trimming Operations Be prepared for unforeseen circumstances. Understand the essentials of emergency preparedness and discover strategies for continuous safety improvement in tree trimming operations. Module 6: Assessment of Tree Trimming Safety, Certification, and Course Conclusion Evaluate your knowledge and skills through assessments that reinforce your understanding of tree trimming safety. Upon successful completion, receive a certification acknowledging your commitment to safety in tree trimming operations.   🚀 Why Choose Our Tree Trimming Safety Course? Comprehensive Content: Covering all aspects of tree trimming safety, from risk assessments to emergency preparedness. Flexible Learning: Access modules at your own pace, anytime, and from anywhere. Expert Guidance: Learn from industry experts with vast experience in tree trimming safety.   Ensure the safety of yourself and your team by enrolling in the 'Tree Trimming Safety Online Training' course today. Invest in knowledge that keeps you secure and operations running smoothly! 🌳🛡️ Course Curriculum Module 1- Introduction to Tree Trimming Safety Conducting Risk Assessments Introduction to Tree Trimming Safety Conducting Risk Assessments 00:00 Module 2- Personal Protective Equipment and Working at Heights in Tree Trimming Operations Personal Protective Equipment and Working at Heights in Tree Trimming Operations 00:00 Module 3- Proper Tree Pruning Techniques for Health and Safe Operation Proper Tree Pruning Techniques for Health and Safe Operation 00:00 Module 4- Safe Handling and Storage of Fuel for Chainsaws Electrical Safety Guidelines Safe Handling and Storage of Fuel for Chainsaws Electrical Safety Guidelines 00:00 Module 5- Emergency Preparedness and Continuous Safety Improvement in Tree Trimming Operations Emergency Preparedness and Continuous Safety Improvement in Tree Trimming Operations 00:00 Module 6- Assessment of Tree Trimming Safety Certification and Course Conclusion Assessment of Tree Trimming Safety Certification and Course Conclusion 00:00

Are you looking to improve your current abilities or make a career move? Our unique School Administrator Course might help you get there! Expand your expertise with high-quality training - study the School Administrator and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the School Administrator online training course. This Diploma in School Administrator at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The School Administrator course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Why Prefer This School Administrator Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPD QS after completing the School Administrator course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** School Administrator Module 1: Introduction to School Administration Module 2: Types of Schools in the UK Module 3: Workplace Development Module 4: Creating and Maintaining a School Culture Module 5: Educational Administration and Management Module 6: Safeguarding Students Module 7: Child Development Module 8: Serious Behavioural Issues and Problems of Students Module 9: Managing School Premises Module 10: Safety and Maintenance As an Administrator Module 11: Self-Management and Dealing with Stress Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in School Administrator at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD QS Accredited Certificate Digital certificate - £10 Diploma in School Administrator at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in School Administrator at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the School Administrator course, you need to order to receive a Certificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)