4002 Construction courses in Cardiff delivered Online

Painting and Decorating: Painting and Decorating Online Do you have a creative flare and a love for painting and decorating interior spaces? If yes, you can further your profession by enrolling in our Painting and Decorating course. The painting and decorating course describes all the basics of painting and decorating. Also, you will know about various tools, equipment, and surface preparation for painting and decorating. Throughout the painting and decorating course, you will learn about paint types, colour theory, and painting techniques. The painting and decorating course also explains how to restore and repair any painting and decorating items. Health, safety, business essentials and environmental considerations all are elaborated in our painting and decorating course. Enrol in the painting and decorating course to get abilities ranging from basic to advanced to help you on your path and develop your profession. Learning Outcome of Painting and Decorating After completing the painting and decorating course, you will know about: Introduction to painting and decorating, its tools and equipment. You will learn Surface preparation, paint types and colour theory for painting and decorating. The necessary techniques for painting and decorating, wallpaper installation and decorative finishes are included in this painting and decorating course. The painting and decorating involve how to choose surfaces, materials, restoration and repair items. Health, safety in painting, business essentials and environmental considerations are all elaborated in this painting and decorating course. Main Course: Painting and Decorating Course Free Courses are including with this Painting and Decorating: Painting and Decorating Course Along with The Painting and Decorating Course, We Offer a free Interior Design Course Along with The Painting and Decorating Course, We Offer a free Garden Design, Gardening & Landscaping Course Special Offers of this Painting and Decorating: Painting and Decorating Course This Painting and Decorating: Painting and Decorating Course includes a FREE PDF Certificate. Lifetime access to this Painting and Decorating: Painting and Decorating Course Instant access to this Painting and Decorating: Painting and Decorating Course Get FREE Tutor Support to this Painting and Decorating: Painting and Decorating Course Painting and Decorating: Painting and Decorating Online The Painting and Decorating Course covers every aspect of painting and decorating fundamentals. Additionally, you'll know a lot about surface preparation, various painting and decorating tools, and equipment. The painting and decorating course covers paint types, color theory, and painting techniques. The painting and decorating course also covers how to repair and restore any painted or decorated items. Our painting and decorating course covers a wide range of topics, including business requirements, health and safety, and environmental concerns. Who is this course for? Painting and Decorating: Painting and Decorating Online Anyone from any background can enrol in this Painting and Decorating: Painting and Decorating bundle. Requirements Painting and Decorating: Painting and Decorating Online To enrol in this Painting and Decorating: Painting and Decorating Course, students must fulfil: To join in our Painting and Decorating Course, you must have a strong command of the English language. To successfully complete our Painting and Decorating Course, you must be vivacious and self driven. To complete our Painting and Decorating Course, you must have a basic understanding of computers. Career path Painting and Decorating: Painting and Decorating Online Possessing this Painting and Decorating: Painting and Decorating experience can boost the appeal of your resume and make you more marketable to employers.

Overview Dive deep into the core concepts and theories of geoengineering with our Geoengineering Fundamentals course. Whether you are new to this area or want to polish your existing knowledge, this course is the perfect place. The course is designed to deliver an in-depth understanding of geoengineering. From the modules, you will learn about soil classification and behaviour. The course will help you ensure a clear understanding of the geotechnical properties of soil. Then, you will be able to learn the ground improvement techniques and explore the strategies of geotechnical site investigation. At the end of the course, you will receive a certificate of achievement. This certificate will demonstrate your expertise in this area and elevate your resume. Join now! Course Preview Learning Outcomes Learn about geological time scale and plate tectonics Enhance your knowledge of soil classification and behaviour Introduce yourself to the geotechnical properties of soil Develop a clear understanding of ground improvement techniques Learn the principles of geoenvironmental engineering Build the skills for geotechnical site investigation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Geoengineering Ground improvement Site investigation Who Should Take This Geoengineering Fundamentals Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Geoengineering Fundamentals course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Geoengineering Fundamentals course will equip you with effective skills and abilities and help you explore career paths such as  Researcher Professor Policy Analyst Environmental Consultant Geoenvironmental engineer Module 01: Earth Processes and Soil Basics Earth Processes and Soil Basics 00:19:00 Module 02: Soil Classification and Behaviour Soil Classification and Behaviour 00:17:00 Module 03: Geotechnical Properties of Soils Geotechnical Properties of Soils 00:17:00 Module 04: Ground Improvement Techniques Ground Improvement Techniques 00:17:00 Module 05: Geoenvironmental Engineering Geoenvironmental Engineering 00:16:00 Module 06: Geotechnical Site Investigation Geotechnical Site Investigation 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This Electrical Technician course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Electrical Technician course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of the Electrical Technician Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life Coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Electrical Technician course is as follows: ***Electrical Technician*** Module 01: Introduction and Basics Module 02: Communication Skills Module 03: Electrical Units and ohm's Laws Module 04: Safety Precautions Module 05: Direct Current Module 06: Alternating Current Module 07: Voltage and Resistance Module 08: Capacitance and Capacitors Module 09: Working Safely with Electrical Equipment Module 10: Electrical Incidents Module 11: Risk Assessment Module 12: Reducing and Controlling Risks Module 13: Combined Inspection and Testing Accreditation All of our courses, including this Electrical Technician course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Electrical Technician course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone with a knack for learning new skills can take this Electrical Technician course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enrol on this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Are you looking to improve your current abilities or make a career move? Our unique DevOps Fundamentals: Maven and SonarQube for Engineers course might help you get there! Expand your expertise with high-quality training - study the DevOps Fundamentals: Maven and SonarQube for Engineers course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the DevOps Fundamentals: Maven and SonarQube for Engineers online training course. This Diploma in DevOps Fundamentals: Maven and SonarQube for Engineers at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This DevOps Fundamentals: Maven and SonarQube for Engineers Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the DevOps Fundamentals: Maven and SonarQube for Engineers course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The DevOps Fundamentals: Maven and SonarQube for Engineers course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the DevOps Fundamentals: Maven and SonarQube for Engineers course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This DevOps Fundamentals: Maven and SonarQube for Engineers training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the DevOps Fundamentals: Maven and SonarQube for Engineers course: DevOps Fundamentals: Maven and SonarQube for Engineers Course Module 01: Introduction Module 02: Setup Maven Environment on Windows Module 03: Maven Goals, Repositories Module 04: Maven on Linux Module 05: Maven in DevOps workflow Module 06: Additional Resources Module 07: SonarQube Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in DevOps Fundamentals: Maven and SonarQube for Engineers at QLS Level 4 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this DevOps Fundementals: Maven and SonarQube for Engineers course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 99 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in DevOps Fundamentals: Maven and SonarQube for Engineers at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Ready to ride like a pro? Dive into the comprehensive "Cycling Training: Buying, Fitting, and Road Skills" course and transform your cycling journey from ordinary to extraordinary. With expert guidance and hands-on modules, you'll conquer the road with confidence and finesse. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this cycling training course, learners will discover essential skills and knowledge to enhance their cycling experience. They will first explore road skills, learning how to navigate safely through different environments and traffic scenarios. Next, they will gain insights into purchasing a suitable bicycle, understanding factors like size, type, and features to match their needs. Then, they will delve into the importance of proper fitting and selecting accessories to optimize comfort and performance. Maintenance techniques will be covered, empowering learners to keep their bikes in top condition for longevity and efficiency. Additionally, they will learn strategies for maximizing their enjoyment and benefits from cycling, whether for fitness, commuting, or leisure. Finally, they will explore real-world applications, including practical tips for integrating cycling into everyday life and overcoming common challenges on the road. Through this comprehensive curriculum, learners will develop the skills and confidence to fully embrace the world of cycling. Course Curriculum Module 01: Road Skills Module 02: How to Buy a Cycle Module 03: Fitting and Accessories Module 04: Cycle Maintenance Module 05: Getting the Most Out of Cycling Module 06: Cycling in the Real World Learning Outcomes: Master road safety techniques for confident cycling in various environments. Evaluate cycle options to make informed purchasing decisions within budget. Apply correct fitting principles and choose suitable accessories for optimum comfort. Perform basic maintenance tasks to keep cycles in optimal condition. Implement strategies for enhancing cycling performance and endurance effectively. Navigate real-world cycling challenges with confidence and adaptability. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Novice cyclists seeking fundamental skills and knowledge enhancement. Experienced cyclists looking to refine their techniques and upgrade equipment. Individuals interested in adopting cycling as a regular fitness activity. Commuters considering cycling as a sustainable transportation option. Enthusiasts eager to explore the joys of cycling in different terrains. Career path Bicycle Mechanic Cycling Instructor Bike Shop Sales Assistant Cycle Courier Cycling Event Coordinator Bicycle Tour Guide Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Surveying Basics Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Surveying Basics Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Surveying Basics Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Surveying Basics Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Surveying Basics? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Surveying Basics there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Surveying Basics course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Surveying Basics does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Surveying Basics was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Surveying Basics is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Basics of Surveying Basics of Surveying 00:40:00 Module 02: Tools and Techniques of Surveying Tools and Techniques of Surveying 00:41:00 Module 03: Surveying Instrumentation Surveying Instrumentation 00:28:00 Module 04: Area Measurement Area Measurement 00:43:00 Module 05: Measurement Volumes Measurement of Volumes 00:35:00 Module 06: Levelling Levelling 00:41:00 Module 07: Contouring Contouring 00:32:00 Module 08: Distance Measurement Distance Measurement 00:40:00 Module 09: Angles and Directions Angles and Directions 00:30:00 Module 10: Error and Uncertainty Error and Uncertainty 00:37:00 Module 11: Survey Report Survey Report 00:27:00 Assignment Assignment - Surveying Basics 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Advanced Revit Architecture Design Course . You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Advanced Revit Architecture Design Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Advanced Revit Architecture Design Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Revit Architecture Design Course , like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advanced Revit Architecture Design Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Revit Architecture Design Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Advanced Revit Architecture Design Course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Advanced Revit Architecture Design Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Revit Architecture Design Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Advanced Revit Architecture Design Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 1: Sketch to 3D Project 1 Mountain House Part 1 00:14:00 Mountain House Part 2 00:22:00 Mountain House Part 3 00:18:00 Section 2: Sketch to 3D Project 2 Sketch to 3D Project 2 00:22:00 Section 3: Sketch to 3D Project 3 Sketch 2 3D Project 2 Part 1 00:16:00 Sketch 2 3D Project 2 Part 2 00:25:00 Section 4: Sketch to 3D Project 4 Project 5 Complete Tutorial 00:24:00 Section 5: Sketch to 3D Project 5 Sketch to 3D Project 5 Part 1 00:24:00 Sketch to 3D Project 5 Part 2 00:19:00 Sketch to 3D Project 5 Part 3 00:18:00 Assignment Assignment - Advanced Revit Architecture Design Course 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Complete Survey Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Complete Survey Training Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Complete Survey Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Complete Survey Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Complete Survey Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Complete Survey Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Complete Survey Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Complete Survey Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Survey Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Complete Survey Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Basic Survey Training Module 01: Basics of Surveying Basics of Surveying 00:40:00 Module 02: Levelling Levelling 00:41:00 Module 03: Distance Measurement Distance Measurement 00:40:00 Module 04: Angles and Directions Angles and Directions 00:30:00 Module 05: Error and Uncertainty Error and Uncertainty 00:37:00 Module 06: Survey Report Survey Report 00:27:00 Quantity Survey Training Module 07: Quantity Surveying Measurement Quantity Surveying Measurement 00:47:00 Module 08: Cost Management Cost Management 00:22:00 Module 9: Pricing and Operational Estimation Pricing and Operational Estimation 00:25:00 Module 10: Contract Management and Tendering Contract Management and Tendering 00:31:00 Module 11: Procurement and Bill Preparation Procurement and Bill Preparation 00:27:00 Module 12: Predicting Potential Risk and Management Predicting Potential Risk and Management 00:14:00 Building Survey Training Module 13: Building Procurement and Contract Administration Building Procurement and Contract Administration 00:51:00 Module 14: Building Information Modelling Building Information Modelling 00:34:00 Module 15: Building Technology Building Technology 00:32:00 Module 16: Beginning of the Survey: Foundation and In-depth Survey in Walls Beginning of the Survey: Foundation and In-depth Survey in Walls 00:23:00 Module 17: Ground Level Investigation: Floors, Roofs and Chimneys Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys 00:25:00 Module 18: Inspection of Joinery and Woodwork Inspection of Joinery and Woodwork 00:22:00 Module 19: Finishes and Surfaces of the Building Finishes and Surfaces of the Building 00:17:00 Land Survey Training Module 20: Land Surveying Basics Land Surveying Basics 00:29:00 Module 21: Land Surveying Instrumentation Land Surveying Instrumentation 00:25:00 Module 22: Land Surveying Methods and Techniques Land Surveying Methods and Techniques 00:30:00 Module 23: Topographic Surveying and Mapping Topographic Surveying and Mapping 00:25:00 Module 24: Boundary Surveying Boundary Surveying 00:23:00 Residential Survey Training Module 25: The Role of a Residential Surveyor The Role of a Residential Surveyor 00:35:00 Module 26: Residential Surveying Legal Procedures Residential Surveying Legal Procedures 01:00:00 Module 27: Residential Surveying Inspection Residential Surveying Inspection 00:50:00 Module 28: Residential Surveying Assessment- Part I Residential Surveying Assessment- Part I 00:10:00 Module 29: Residential Surveying Assessment- Part II Residential Surveying Assessment- Part II 00:20:00 Module 30: Valuation of Residential Property Valuation of Residential Property 00:30:00 Assignment Assignment - Complete Survey Training 00:00:00

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00