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Are you ready to advance your career in business management? With this exclusive Operations Management Diploma, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management Diploma is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management Diploma aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Operations Management Diploma qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management Diploma prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Operations Management Diploma course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose Operations Management Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Curriculum of Operations Management Diploma Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Operations Management Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Operations Management Diploma course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Operations Management Diploma course is ideal for anyone passionate and ambitious about Operations Management. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

The journey towards success is not a lone endeavour. To ensure the success of your organisation, first, you need to ensure that you have a team that is aiming for success as well. Our Team Management course can provide you with the necessary skills and knowledge to make you able to manage and lead your team to success. Your ability as a manager to lead and direct a team in order to accomplish tasks and common objectives is known as team management. The essential components of team management include a manager, a team, effective communication, active listening, goal-setting, fostering a happy work environment, and, frequently, project management software to keep everyone on task and organised. This Team Management course can prepare and guide you to foster and hone your skills and knowledge as a team manager. With the help of this course, you can really get ahead of the curve in your professional realm as well as lead your team to success after success. Learning Outcomes After completing this course, you should be able to: Have a basic understanding of management and leadership. Learn how to build and maintain high-performing teams. Recognise the signs of stress and ways to deal with them. Recognise talent and ways to nurture and manage them. Acquire various skills required to be a good team leader, such as effective communication skills, negotiation skills, success planning, conflict management etc. Along with the Team Management course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Our Team Management course is prepared to ensure that you get a comprehensive idea of all the necessary skills required to productively lead your team and organisation. You will also learn how to analyse different business situations and manage them to your advantage. Course Curriculum **Team Management** Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need to have any extra qualifications in order to complete this course. This course is basically for: Managers Team Leaders Supervisors Heads of Department Business Owners Requirements To enrol in this Team Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Team Management course can help you shine in various exciting career opportunities, such as: Project Manager: £35,000 to £65,000 per year Operations Manager: £40,000 to £70,000 per year Human Resources Manager: £40,000 to £60,000 per year Team Leader/Supervisor: £25,000 to £40,000 per year Management Consultant: £45,000 to £80,000 per year Business Development Manager: £35K to £65K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

This Employability Skills course is designed for students who want to improve their employability skills and prepare for the world of work. This Employability Skills course aims to help learners develop and improve skills required for the workplace and increase learners' confidence and communication skills to prepare them for employment or a change in employment. This Employability Skills course will make you more aware of what employers are currently looking for when hiring new employees and how you can make the most of your technical qualifications, skills, experience, and personal qualifications when applying for jobs. Apart from technical qualifications, the Employability Skills course considers a variety of generic skills and capabilities that employers look for. Learning Outcomes After completing this Employability Skills, you will be able to: Understand a Mindset that can improve employability. Know how to deal with your first days at work. Recognise the key motivators and de-motivators that impact work situations. Understand how to set your targets. Understand how to manage time. Know how to present yourself. Know how to solve problems in a place of work. Recognise creative thinking. Know how to work in a team. Know how to deal with conflict. Gain a solid understanding of health, safety and security in the place of work. Why Choose Level 2 Certificate in Employability Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Employability Skills Course Course 01: Employability Skills Course 02: Workplace Stress Management Course 03: Dealing With Difficult People ***Other Benefits of this Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course] ***Employability Skills*** Detailed course curriculum of the Employability Skills: Module 01: Understanding Mindset Module 02: Dealing with Your First Days at Work Module 03: Understanding Motivation Module 04: Setting Your Targets Module 05: Managing Your Time Module 06: Presenting Yourself Module 07: Problem Solving in a Place of Work Module 08: Creative Thinking Module 09: Understanding Risk Module 10: Working in a Team Module 11: Dealing with Conflict Module 12: Health, Safety and Security in the Place of Work ------------------ Assessment Method After completing each module of the Employability Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Employability Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Employability Skills is ideal for people looking for employment or a change in employment. Requirements There are no specific requirements for this Employability Skills course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

This Level 2 Employability Skills course is designed for students who want to improve their employability skills and prepare for the world of work. This Level 2 Employability Skills course aims to help learners develop and improve skills required for the workplace and increase learners' confidence and communication skills to prepare them for employment or a change in employment. This Level 2 Employability Skills course will make you more aware of what employers are currently looking for when hiring new employees and how you can make the most of your technical qualifications, skills, experience, and personal qualifications when applying for jobs. Apart from technical qualifications, the Level 2 Employability Skills course considers a variety of generic skills and capabilities that employers look for. Learning Outcomes After completing this Level 2 Employability Skills course, you will be able to: Understand a Mindset that can improve employability. Know how to deal with your first days at work. Recognise the key motivators and de-motivators that impact work situations. Understand how to set your targets. Understand how to manage time. Know how to present yourself. Know how to solve problems in a place of work. Recognise creative thinking. Know how to work in a team. Know how to deal with conflict. Gain a solid understanding of health, safety and security in the place of work. Why Choose Level 2 Employability Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Employability Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Employability Skills course. ***Courses are included in this Level 2 Employability Skills Course Course 01: Level 2 Employability Skills Course 02: Anger Management Course 03: Level 4 Time Management Course ***Other Benefits of Level 2 Employability Skills Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Employability Skills course] Detailed course curriculum Module 01: Understanding Mindset Module 02: Dealing with Your First Days at Work Module 03: Understanding Motivation Module 04: Setting Your Targets Module 05: Managing Your Time Module 06: Presenting Yourself Module 07: Problem Solving in a Place of Work Module 08: Creative Thinking Module 09: Understanding Risk Module 10: Working in a Team Module 11: Dealing with Conflict Module 12: Health, Safety and Security in the Place of Work ------------------ Assessment Method After completing each module of the Level 2 Employability Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Employability Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Employability Skills course is ideal for people looking for employment or a change in employment. Requirements There are no specific requirements for this Level 2 Employability Skills course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

***Employability Skills Course*** This Employability Skills course is designed for students who want to improve their employability skills and prepare for the world of work. This Employability Skills course aims to help learners develop and improve skills required for the workplace and increase learners' confidence and communication skills to prepare them for employment or a change in employment. This Employability Skills course will make you more aware of what employers are currently looking for when hiring new employees and how you can make the most of your technical qualifications, skills, experience, and personal qualifications when applying for jobs. Apart from technical qualifications, theEmployability Skills course considers a variety of generic skills and capabilities that employers look for. Learning Outcomes After completing this Employability Skills Course, you will be able to: Understand a Mindset that can improve employability. Know how to deal with your first days at work. Recognise the key motivators and de-motivators that impact work situations. Understand how to set your targets. Understand how to manage time. Know how to present yourself. Know how to solve problems in a place of work. Recognise creative thinking. Know how to work in a team. Know how to deal with conflict. Gain a solid understanding of health, safety and security in the place of work. Why Choose Employability Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Employability Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Employability Skills course. ***Courses are included in this Employability Skills Bundle Course Course 01: Employability Skills Course Course 02: Level 5 Negotiation Skills Course Course 03: Dealing With Difficult People ***Other Benefits of Employability Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Employability Skills course] ***Employability Skills Course*** Detailed course curriculum of the Employability Skills Course: Module 01: Understanding Mindset Module 02: Dealing with Your First Days at Work Module 03: Understanding Motivation Module 04: Setting Your Targets Module 05: Managing Your Time Module 06: Presenting Yourself Module 07: Problem Solving in a Place of Work Module 08: Creative Thinking Module 09: Understanding Risk Module 10: Working in a Team Module 11: Dealing with Conflict Module 12: Health, Safety and Security in the Place of Work ------------------ Assessment Method After completing each module of the Employability Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Employability Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Employability Skills Course This Employability Skills Course is ideal for people looking for employment or a change in employment. Requirements Employability Skills Course There are no specific requirements for this Employability Skills Course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Being able to effectively manage upset customers and their complaints is a key skill in any organisation. Quite often this trying time with customers can be the make or break of a customer relationship as well as negative word of mouth. Split into 12 bite-sized 10-minute videos each with a workbook, you will find this course both down to earth and easy to apply.

Getting Started The CMI Level 5 Award in Management and Leadership course is designed for practising or aspiring middle managers and leaders at operations, division, departmental or specialist level, who are typically accountable to a senior manager or business owner. Leading and managing individuals and teams to deliver in line with the organisational strategy is the primary role of a practising manager. The CMI Level 5 Award in Management and Leadership is a concise and shorter course focusing on improving your capabilities and core management skills to the next level. You'll develop the essential strategic skills and competencies required to manage teams and individuals effectively, enabling you to deliver long-lasting results. Achieving the CMI Level 5 Award in Management and Leadership qualification will enhance your credibility and enable you to outperform in demanding roles and situations. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Improve your capabilities and core management skills Develop the knowledge and skills required for managing and leading individuals and teams Provide an extensive knowledge of skills to excel in specific management areas For Organisations: Deliver aims and objectives in line with wider organisational strategy Provide you with a fully wider range of skills and knowledge required to be a manager as part of an organisation Focus on the areas that are most appropriate to your role and organisation Key Highlights Are you an aspiring Manager or Leader looking for career development? Then, the CMI Level 5 in Management and Leadership qualification offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 5 Management & Leadership can open many career pathways including, but not limited to: Operations Manager, with an estimated salary of £51,577 per annum Divisional Manager, with an estimated salary of £48,613 per annum Departmental Manager, with an estimated salary of £34,997 per annum Regional Manager, with an estimated salary of £51,372 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 4,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for current or aspiring mid-level managers. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 19 years of age and over Have some team leading or supervisory experience or managerial experience in the junior or middle management level Possess the ability to complete the Level 5 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression A possible progression route on successful completion of a CMI Level 5 in Management and Leadership would be to, Progress to other qualifications at the next level (e.g. from Level 5 Certificate to level 6 or 7 Certificate) Why gain a CMI Qualification? This online CMI Level 5 Award in Management and Leadership course is perfect if you are a current or aspiring mid-level manager looking to advance in your career. The globally recognised CMI Level 5 Award is perfect for you if you want to increase your opportunities for obtaining a middle management position. The essential leadership skills and knowledge you'll develop with this course will be remarkably effective. Upon completing this course, you can progress to further learning within the suite of Level 5 courses in Management and Leadership - i.e. achieving an Award and topping up to a Certificate or Diploma. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 6 or Level 7 courses in Management and Leadership, with the goal of becoming a Chartered Manager. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Award in Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete at least one unit to a minimum of 40 TUT hours, 4 credits to achieve this qualification. There is a barred combination of units - learners taking 502 cannot select 503, 505 or 511 and learners taking 526 cannot select 501 or 502. Learners cannot select unit 608 as part of this qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Forming Successful Teams Reference No : CMI 505 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose and characteristics of successful teams. 2. Understand approaches to team formation. 3. Know how to analyse and respond to the challenges of team formation. UNIT2- Principles of Managing and Leading Individuals and Teams to Achieve Reference No : CMI 503 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand approaches to managing and leading teams. 2. Know how to achieve a balance of skills and experience in teams. 3. Know techniques for managing and leading individuals and teams to achieve success. UNIT3- Principles of Management and Leadership in an Organisational Context Reference No : CMI 501 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand factors which impact on an organisation's internal environment. 2. Understand the application of management and leadership theories. 3. Understand the knowledge, skills and behaviours to be effective in a management and leadership role UNIT4- Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success Reference No : CMI 502 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand approaches to developing, managing and leading teams 2. Understand approaches to achieving a balance of skills and experience in teams. 3. Know techniques for leading individuals and teams to achieve success. UNIT5- Managing Performance Reference No : CMI 504 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the rationale for managing performance within organisations. 2. Know how to manage performance. 3. Understand frameworks, diagnostic and evaluation tools used for performance management. UNIT6- Principles of Delivering Coaching and Mentoring Reference No : CMI 507 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role and purpose of coaching and mentoring within an organisation. 2. Understand the use of models and processes used in workplace coaching and mentoring. 3. Know how to manage the delivery of effective coaching and mentoring. UNIT7- Managing Stakeholder Relationships Reference No : CMI 509 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the different types and value of stakeholder relationships. 2. Understand the frameworks for stakeholder management. 3. Know how to manage stakeholder relationships. UNIT8- Managing Conflict Reference No : CMI 510 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the types, causes, stages and impact of conflict within organisations. 2. Understand how to investigate conflict situations in the workplace. 3. Understand approaches, techniques, knowledge, skills and behaviours for managing conflict. UNIT9- Planning, Procuring and Managing Resources Reference No : CMI 516 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the importance of effective and efficient resource use in organisations. 2. Know how to plan resources to meet organisational objectives. 3. Know how to procure resources. UNIT10- Principles of Innovation Reference No : CMI 517 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role of innovation within organisations. 2. Understand the process of managing innovation in an organisation. UNIT11- Principles of Marketing Products and Services Reference No : CMI 523 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of marketing to support the achievement of organisational objectives. 2. Understand the factors in the organisation's marketing environment which impact on the marketing of a product or service. 3. Know how to market a product or service. UNIT12- Managing Finance Reference No : CMI 520 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand finance within organisations. 2. Know how to set and manage budgets. UNIT13- Using Data and Information for Decision Making Reference No : CMI 521 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the use of data and information in decision making. 2. Be able to interpret data and information to support decision making. 3. Know how to present data and information used for decision making. UNIT14- Managing Change Reference No : CMI 514 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for change in organisations. 2. Understand approaches to change management. 3. Understand how to initiate, plan and manage change in an organisation. UNIT15- Creating and Delivering Operational Plans Reference No : CMI 515 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles of operational planning in an organisation. 2. Know how to create an operational plan in line with organisational objectives. 3. Know how to manage and lead the delivery of an operational plan. UNIT16- Managing Equality, Diversity and Inclusion Reference No : CMI 506 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand legal and organisational approaches to equality, diversity and inclusion. 2. Understand the role and responsibilities of a manager in relation to equality, diversity and inclusion. 3. Know how to develop and implement plans which support equality, diversity and inclusion within an organisation. UNIT17- Principles of Developing a Skilled and Talented Workforce Reference No : CMI 508 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the benefits of developing a skilled and talented workforce. 2. Understand the factors which influence workforce development. 3. Understand the scope of learning and development as part of a workforce development strategy. UNIT18- Principles of Recruiting, Selecting and Retaining Talent Reference No : CMI 511 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the factors that impact on recruitment and selection. 2. Know how to plan for recruitment and selection. 3. Understand approaches to the recruitment and selection of a diverse and talented workforce. UNIT19- Workforce Planning Reference No : CMI 512 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the rationale for workforce planning. 2. Understand the principles and practices of workforce planning. UNIT20- Managing Projects to Achieve Results Reference No : CMI 513 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of projects in delivering organisational strategy. 2. Understand processes for initiating, planning and managing projects. 3. Understand the factors which contribute to effective project management. UNIT21- Managing Risk Reference No : CMI 518 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope of business risk management. 2. Understand the process for managing business risk. UNIT22- Managing Quality and Continuous Improvement Reference No : CMI 519 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope and purpose of quality management within organisations. 2. Understand approaches for managing quality. 3. Understand the application of continuous improvement within organisations. UNIT23- Managing the Customer Experience Reference No : CMI 522 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the principles of managing the customer experience. 2. Understand the customer journey in the context of an organisation. 3. Know how to manage the customer experience. UNIT24- Conducting a Management Project Reference No : CMI 524 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to plan a management project. 2. Be able to conduct a management project. UNIT25- Using Reflective Practice to Inform Personal and Professional Development Reference No : CMI 525 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the value of reflective practice to inform personal and professional development. 2. Know how to apply reflective practice to inform personal and professional development. UNIT26- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. UNIT27- Principles of Leadership Practice Reference No : CMI 526 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand leadership practice in an organisation. 2. Understand leadership styles 3. Understand the impact of leadership within organisations. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

This Business Management Diploma course is appropriate for both eager novices and seasoned professionals. Through this course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Business ManagementDiploma course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. Learning Outcomes At the end of the Business Management Diploma Course, the learner will be able to: Provide a brief idea about Business Management and its importance. Discuss all the terms related to Business Management. Clarify the differences between a leader and a manager. Describe the theory of leadership and management to encourage organisational direction. Determine the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan. Describe the concepts of strategic business management. Understand the UK law and regulations related to business. Develop an action plan for an organisation. Why Choose Business Management Diploma Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Business Management Diploma Bundle Course** Main Course: Level 7 Business Management Course GIFT COURSES Course 01: Level 7 Diploma in Leadership & Management Course 02: Level 7 Diploma in Facilities Management Course **Others Benefits of Business Management Diploma Bundle** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Business Management Diploma course] Course Curriculum Business Management Diploma Module 01: Introduction What is an Organisation? What is Business Management? Who and What to Manage The Ultimate Goals of Every Business Objectives of Business Management Business Management Process Dimensions of Business Management Importance of Business Management Business Management and Administration Module 02: Financial Resource and Investment Management Financial Management Investment Management The Investment Management Process Psychological Aspects in Investment Decision Making Module 03: Succession Planning What is Succession Planning? The Importance of Succession Planning Understanding Your Succession Needs The Process of Effective Succession Planning Module 04: Risk Management Definition of Risk Types of Risks Impact of Risk on Organisation Principles and Aims of Risk Management Risk Management Standards Risk Control Techniques Module 05: Supply Chain Management Supply Chain Management Why Supply Chain Management Supply Chain Design and Planning Purchasing and Supplier Selection Future Challenges Module 06: Human Resource Management Goals of HRM Strategic Management and HRM HRM and Business Performance Core Characteristics of HRM Module 07: Leadership and Management Importance of Leadership and Management The Roles of Managerial Leader Developing as a Leader Model of Leadership Module 08: Change Management Introduction to Change Management The Philosophy and Evolution of Change Management Dirty Dozen Most Popular Models Sustainable Change Life Cycle Module 09: Conflict Management Understanding Conflicts and Its Types Several Stages of Conflict Strategies for Dealing with Conflict Module 10: Project Management What is a Project? What is Project Management? The Functions of Project Management Management By Projects Project Management Environment Benefits of Project Management Role of the Project Manager Module 11: Communication Techniques for Business Management The Significance of Good Communication in the Workplace Communication Styles Creating a Positive Self-Image Frame of Reference Strategies for the Workplace Self-Attitude The Assertive Module 12: Entrepreneurship and Small Business Management Meanings of the Term Entrepreneur Types of Entrepreneurship The Feasibility Analysis Preparing a Business Plan Module 13: UK Business Law What Laws Affect Business in the UK? Planning Regulation Building Regulation Trading Standards Food Safety Health and Safety Waste Management Protection from Pollution and Nuisance Fire Safety Assessment Method After you have finished Business Management Diploma Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Business Management Diploma Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Management Diploma course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements There are no specific requirements for Business Management Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The Business Management Diploma Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

This Business Management course is appropriate for both eager novices and seasoned professionals. Through this course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Business Management course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. Learning Outcomes At the end of the Business Management Bundle Course, the learner will be able to: Provide a brief idea about Business-Management and its importance. Discuss all the terms related to Business Management. Clarify the differences between a leader and a manager. Describe the theory of leadership and management to encourage organisational direction. Determine the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan. Describe the concepts of strategic. Understand the UK law and regulations related to business. Develop an action plan for an organisation. Why Choose Business Management Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Level 7 Business Management Course GIFT COURSES Course 01: Level 7 Diploma in Leadership & Management Course 02: Level 5 Report Writing Course Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Retail Management Course ** Others Benefits of Business Management ** Free 5 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Business Management Course] Course Curriculum *** Business Management *** Module 01: Introduction What is an Organisation? What is Business Management? Who and What to Manage The Ultimate Goals of Every Business Objectives of Business-Management Business Management Process Dimensions of Business-Management Importance of Business-Management Business Management and Administration Module 02: Financial Resource and Investment Management Financial Management Investment Management The Investment Management Process Psychological Aspects in Investment Decision Making Module 03: Succession Planning What is Succession Planning? The Importance of Succession Planning Understanding Your Succession Needs The Process of Effective Succession Planning Module 04: Risk Management Definition of Risk Types of Risks Impact of Risk on Organisation Principles and Aims of Risk Management Risk Management Standards Risk Control Techniques Module 05: Supply Chain Management Supply Chain Management Why Supply Chain Management Supply Chain Design and Planning Purchasing and Supplier Selection Future Challenges Module 06: Human Resource Management Goals of HRM Strategic Management and HRM HRM and Business Performance Core Characteristics of HRM Module 07: Leadership and Management Importance of Leadership and Management The Roles of Managerial Leader Developing as a Leader Model of Leadership Module 08: Change Management Introduction to Change Management The Philosophy and Evolution of Change Management Dirty Dozen Most Popular Models Sustainable Change Life Cycle Module 09: Conflict Management Understanding Conflicts and Its Types Several Stages of Conflict Strategies for Dealing with Conflict Module 10: Project Management What is a Project? What is Project Management? The Functions of Project Management Management By Projects Project Management Environment Benefits of Project Management Role of the Project Manager Module 11: Communication Techniques for Business Management The Significance of Good Communication in the Workplace Communication Styles Creating a Positive Self-Image Frame of Reference Strategies for the Workplace Self-Attitude The Assertive Module 12: Entrepreneurship and Small Business Management Meanings of the Term Entrepreneur Types of Entrepreneurship The Feasibility Analysis Preparing a Business Plan Module 13: UK Business Law What Laws Affect Business in the UK? Planning Regulation Building Regulation Trading Standards Food Safety Health and Safety Waste Management Protection from Pollution and Nuisance Fire Safety Assessment Method After you have finished Business Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Management course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The Business Management Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

In today's work environment, it is critical to have knowledge of paralegal, legal secretary, and office skills in addition to taking a specific course on UK employment law. Due to their complex nature, legal assistance positions-which paralegals frequently fill-require a deep comprehension of complex legal processes. This extensive Paralegal, Legal Secretary and Office Skills with UK Employment Law course sharpens students' ability to navigate the complexities of UK employment law while also providing them with the fundamental office skills they need. There are many career prospects in the UK for qualified paralegals and legal secretaries due to the increasing complexity of legal systems. People with these competencies typically earn between £25,000 and £35,000 a year, which is indicative of the high value that is put on their expertise. Completing this Paralegal, Legal Secretary and Office Skills with UK Employment Law course gives you a competitive edge in the job market in addition to improving your employability. Beyond the possibility of rich employment opportunities, the benefits include developing a thorough comprehension of legal nuances and guaranteeing a well-rounded skill set for success in the legal field. Key Features: This Paralegal, Legal Secretary and Office Skills with UK Employment Law Course Includes: This Paralegal, Legal Secretary and Office Skills with UK Employment Law is CPD Certified Free Certificate from Reed CIQ Approved Paralegal, Legal Secretary and Office Skills with UK Employment Law Developed by Specialist Lifetime Access Course Curriculum: Paralegal, Legal Secretary and Office Skills with UK Employment Law Course Module 1: Fundamentals of Legal Practice 1.1 Grasping the Paralegal Concept 1.2 Essential Legal Terminology 1.3 Refining Communication Skills for Paralegals 1.4 Adhering to Professional Conduct and Ethics in Paralegal Work Module 2: Legal Frameworks and Areas of Expertise 2.1 Exploring Criminal Law 2.2 Understanding Law of Contract & Tort Law 2.3 Navigating Property Law 2.4 Examining Contract & Business Law 2.5 Practicing Wills, Probate, and Estate Law 2.6 Engaging in Property Law & Conveyancing Practice Module 3: Administrative Proficiency in Legal Environments 3.1 Introduction to the Role of Legal Secretary 3.2 Developing Skills for Effective Administration 3.3 Enhancing Communication Abilities 3.4 Efficient Time Management Strategies 3.5 Utilizing Tools for Combatting Procrastination 3.6 Implementing Conflict Management Techniques Module 4: Essential Aspects of Employment Law 4.1 Grasping the Basics of Employment Law 4.2 Understanding the Legal Aspects of Recruitment 4.3 Analyzing Employment Contracts 4.4 Crafting an Employee Handbook 4.5 Navigating the Disciplinary Procedure Learning Outcomes: Paralegal Foundations: Understand paralegal concepts, key terms, and ethical practices effectively. Legal Framework Mastery: Demonstrate expertise in criminal, contract, property, and business law. Administrative Excellence: Develop legal secretary skills, efficient administration, and conflict management proficiency. Communication Proficiency: Master communication, both written and verbal, crucial for legal settings. Time Management Skills: Efficiently schedule tasks and utilize tools to combat procrastination effectively. Employment Law Understanding: Grasp basics, legal recruitment, contracts, handbooks, and disciplinary procedures in employment law. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 1: Fundamentals of Legal Practice 1:02:42 1: 1.1 Grasping the Paralegal Concept 14:10 2: 1.2 Essential Legal Terminology 10:46 3: 1.3 Refining Communication Skills for Paralegals 22:43 4: 1.4 Adhering to Professional Conduct and Ethics in Paralegal Work 15:03 Module 2: Legal Frameworks and Areas of Expertise 1:38:56 5: 2.1 Exploring Criminal Law 16:31 6: 2.2 Understanding Law of Contract & Tort Law 15:52 7: 2.3 Navigating Property Law 11:50 8: 2.4 Examining Contract & Business Law 34:55 9: 2.5 Practicing Wills, Probate, and Estate Law 07:57 10: 2.6 Engaging in Property Law & Conveyancing Practice 11:51 Module 3: Administrative Proficiency in Legal Environments 54:38 11: 3.1 Introduction to the Role of Legal Secretary 12:29 12: 3.2 Developing Skills for Effective Administration 09:18 13: 3.3 Enhancing Communication Abilities 16:21 14: 3.4 Efficient Time Management Strategies 04:20 15: 3.5 Utilizing Tools for Combatting Procrastination 04:21 16: 3.6 Implementing Conflict Management Techniques 07:49 Module 4: Essential Aspects of Employment Law 1:22:56 17: 4.1 Grasping the Basics of Employment Law 16:17 18: 4.2 Understanding the Legal Aspects of Recruitment 23:35 19: 4.3 Analyzing Employment Contracts 14:06 20: 4.4 Crafting an Employee Handbook 13:03 21: 4.5 Navigating the Disciplinary Procedure 13:55 22: CPD Certificate - Free 01:00 23: Leave A Review 01:00 Who is this course for? This Paralegal, Legal Secretary and Office Skills with UK Employment Law course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Paralegal, Legal Secretary and Office Skills with UK Employment Law. Moreover, this course is ideal for: Aspiring Paralegals and Legal Secretaries Individuals Pursuing Legal Administrative Roles Professionals Aiming to Enhance Legal Communication Skills Those Interested in Employment Law Essentials Individuals Seeking Administrative Excellence in Legal Environments Requirements There are no requirements needed to enrol into this Paralegal, Legal Secretary and Office Skills with UK Employment Law course. We welcome individuals from all backgrounds and levels of experience to enrol into this Paralegal, Legal Secretary and Office Skills with UK Employment Law course. Career path After finishing this Paralegal, Legal Secretary and Office Skills with UK Employment Law course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Paralegal, Legal Secretary and Office Skills with UK Employment Law are: Paralegal Legal Secretary Office Administrator Human Resources Assistant Compliance Officer Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.