2220 Conflict courses in Cardiff delivered Online

Mindfulness and Couple Therapy Diploma Welcome to the Mindfulness and Couple Therapy Diploma, a specialized course that amalgamates the principles of mindfulness with the practice of couple therapy. In an era marked by heightened stress and relationship struggles, this course offers invaluable insights and hands-on techniques to bring about transformative change. Learning Outcomes: Develop a deep understanding of how mindfulness can alleviate stress, anxiety, and depression. Gain skills to implement mindfulness techniques for bad habits and pain management. Master mindfulness practices for enhancing sleep quality. Learn to apply mindfulness to navigate and mitigate relationship conflicts. Acquire a repertoire of mindfulness exercises tailored for couples. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Mindfulness and Couple Therapy Diploma: Mindfulness in Stress, Anxiety, and Depression: Learn how mindfulness practices can be a potent tool in managing and reducing stress, anxiety, and depression. Mindfulness for Bad Habits: Delve into the mechanisms of habit formation and how mindfulness can help in breaking negative patterns. Mindfulness for Pain Management: Explore the role of mindfulness in pain perception and management, including both chronic and acute pain. Mindfulness for Better Sleep: Understand the application of mindfulness techniques in improving sleep quality and battling insomnia. Techniques to Redirect Flow of Conflict: Acquire methods to employ mindfulness in resolving relationship conflicts, focusing on communication and empathy. Exercises for Couples: Discover a series of mindfulness-based exercises designed to improve connection, trust, and happiness in relationships.

Are you looking to enhance your stakeholder management skills? If yes, then you have come to the right place. Our comprehensive course on stakeholder management will assist you in producing the best possible outcome by mastering the stakeholder management skills. The stakeholder management course is for those who want to be successful. In the stakeholder management course, you will learn the essential knowledge needed to become well versed in . Our stakeholder management course starts with the basics of stakeholder management and gradually progresses towards advanced topics. Therefore, each lesson of this stakeholder management course is intuitive and easy to understand. Why would you choose the stakeholder management course from Compliance Central: Lifetime access to stakeholder management course materials Full tutor support is available from Monday to Friday with the stakeholder management course Learn stakeholder management skills at your own pace from the comfort of your home Gain a complete understanding of stakeholder management course Accessible, informative stakeholder management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Study stakeholder management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your stakeholder management course Stakeholder Management Curriculum Breakdown of the stakeholder management Course Module 01: Introducing Stakeholder Management Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The stakeholder management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Stakeholder Management . It is also great for professionals who are already working in stakeholder management and want to get promoted at work. Requirements To enrol in this stakeholder management course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Stakeholder Management, such as- Stakeholder Engagement Stakeholder Insight Manager Stakeholder Engagement Officer Stakeholder Executive Industry Relations Manager Certificates CDP Accerdited PDF Certificate Digital certificate - Included Get a CPD accredited PDF certificate for Free. CDP Accerdited Hardcopy Certificate Hard copy certificate - £10.79 Get a CPD accredited Hardcopy certificate for Free. Delivery Charge: Inside the UK: Free Outside the UK: £9.99

Are you looking to enhance your Line Management skills? If yes, then you have come to the right place. Our comprehensive course on Line Management will assist you in producing the best possible outcome by mastering the Line Management skills. The Line Management course is for those who want to be successful. In the Line Management course, you will learn the essential knowledge needed to become well versed in Line Management. Our course starts with the basics of Line Management and gradually progresses towards advanced topics. Therefore, each lesson of this Line Management course is intuitive and easy to understand. Why would you choose the Line Management course from Compliance Central: Lifetime access to Line Management course materials Full tutor support is available from Monday to Friday with the Line Management course Learn Line Management skills at your own pace from the comfort of your home Gain a complete understanding of Line Management course Accessible, informative Line Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Line Management Study Line Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Line Management course Curriculum Breakdown of the Line Management Course Module 01: Introduction to Line Management Module 02: Coaching and Mentoring Module 03: Supervising, Motivating and Counselling Module 04: Talent Management Module 05: Effective Communication Skills Module 06: Performance Appraisal Management Module 07: Stress Management Module 08: Prioritising and Time Management Module 09: Employee Relations Module 10: Handling Conflict Module 11: Employment Law for Line Managers CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Line Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Line Management. It is also great for professionals who are already working in Line Management and want to get promoted at work. Requirements To enrol in this Line Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Line Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Line Management. Human Resources Manager: £40,000 to £65,000 per year Operations Manager: £45,000 to £70,000 per year Project Manager: £38,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview Every career or business needs some form of Project Planning. Learn how to master this skill and become a real manager in every sense of the word. This Level 2 Project Planning and Management course provides all knowledge and tools you'll need to set objectives and complete processes for any project or task. The course will train you to how to master all stages of a Project's life cycle and engage consistently with the stakeholders. By understanding and delivering the core concepts of an assignment, be it complex or simple, you will be recognised as an efficient and reliable Project Manager. Learn how to lead success. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 2 Project Planning and Management. It is available to all students, of all academic backgrounds. Requirements Our Level 2 Project Planning and Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 25 lectures • 09:49:00 total length •Introduction & Overview: 00:16:00 •Tools You Need: 00:19:00 •Teams & Leadership: 00:35:00 •Teams: 00:33:00 •Conflict: 00:35:00 •Project Communication: 00:25:00 •Didactic Communications: 00:22:00 •Basic Meeting Rules: 00:21:00 •Stakeholder Management: 00:19:00 •The Basics of Project Management: 00:19:00 •Project Needs: 00:21:00 •Scope and Requirements: 00:28:00 •Work Breakdown Structures: 00:27:00 •Displayed Thinking: 00:31:00 •Developmental Methodologies: 00:25:00 •Methodology Types: 00:26:00 •Selecting a Methodology: 00:22:00 •Effective Budgets & Schedules: 00:25:00 •Resource Estimating: 00:26:00 •Estimating Techniques: 00:26:00 •Project Performance: 00:25:00 •The Keys to Success: 00:23:00 •Project Performance Key Values: 00:24:00 •Change Management: 00:16:00 •Assignment - Level 2 Project Planning and Management: 00:00:00

Overview Gain extensive knowledge of all the attributes and modern techniques that can drive a Project to a successful implementation and boost your career. This Project Management Essential Skills Level 3course provides the knowledge and empowers you to assume full control of a Project's direction and utilise the talent around you. Written in conjunction with industry professionals, this innovative course contains the cream of today's Project Management procedures. You will learn how to utilise concepts such as Six Sigma, AgilePM, and Scrums to ensure the smooth running of a Project's life cycle. As a result, you will also master the principles of Change and Quality Management. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Project Management Essential Skills Level 3. It is available to all students, of all academic backgrounds. Requirements Our Project Management Essential Skills Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 24 lectures • 09:49:00 total length •Introduction & Overview: 00:16:00 •Tools You Need: 00:19:00 •Teams & Leadership: 00:35:00 •Teams: 00:33:00 •Conflict: 00:35:00 •Project Communication: 00:25:00 •Didactic Communications: 00:22:00 •Basic Meeting Rules: 00:21:00 •Stakeholder Management: 00:19:00 •The Basics of Project Management: 00:19:00 •Project Needs: 00:21:00 •Scope and Requirements: 00:28:00 •Work Breakdown Structures: 00:27:00 •Displayed Thinking: 00:31:00 •Developmental Methodologies: 00:25:00 •Methodology Types: 00:26:00 •Selecting a Methodology: 00:22:00 •Effective Budgets & Schedules: 00:25:00 •Resource Estimating: 00:26:00 •Estimating Techniques: 00:26:00 •Project Performance: 00:25:00 •The Keys to Success: 00:23:00 •Project Performance Key Values: 00:24:00 •Change Management: 00:16:00

Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Become strong and confident with leadership and operational abilities and take your career potential to new levels. This comprehensive course provides a full learning curve for every element of successful Business Management and associated disciplines. The Business Management Advanced Diploma course delivers a masterclass in all aspects of running an organisation. You will receive tuition in a wide range of competencies, from building a Customer Care team and motivating the workforce, to creating an executive persona and making an excellent first impression with clients. Alongside this, you will be trained on how to control stress and plan your time efficiently. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Business Management Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Business Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 22 lectures • 08:50:00 total length •Introduction to Business Management: 00:25:00 •Operations Management: 00:24:00 •Introduction to Business Analysis: 00:14:00 •Strategic Analysis and Product Scope: 00:28:00 •Project Management: 00:19:00 •Business Development and Succession Planning: 00:24:00 •Business Process Management: 00:44:00 •Planning & Forecasting Operations: 00:21:00 •Performance Management: 00:18:00 •Management of Cash and Credit: 00:19:00 •Managing Risk and Recovery: 00:26:00 •Quality Management: 00:21:00 •Communication Skills: 00:25:00 •Business Environment: 00:16:00 •Organisational Skills: 01:16:00 •Negotiation Techniques: 00:16:00 •Human Resource Management: 00:25:00 •Motivation and Counselling: 00:19:00 •Customer Service: 00:16:00 •Time Management: 00:40:00 •Conflict Management: 00:14:00 •Assignment - Business Management Advanced Diploma: 00:00:00

Overview Develop your leadership skills and understand what is needed to become an effective manager in your workplace. This Management for Managerscourse provides the full set of skills and insight that will empower you to be a respected and aspirational leader of a team. The course has been written with the assistance of industry professionals and contains details for proven managerial styles and techniques that can be put to practical use. You will also learn how to make crucial decisions quickly and accurately, alongside hints and tips for keeping stakeholders invested in your continued success and career progression. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Management for Managers. It is available to all students, of all academic backgrounds. Requirements Our Management for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 21 sections • 23 lectures • 05:08:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00 •Microsoft Word: 08:06:00 •Microsoft Excel: 03:59:00 •Microsoft PowerPoint: 08:24:00

***24 Hour Limited Time Flash Sale*** Level 7 Diploma in Project Management & Leadership Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Professionals across industries face the pressing challenge of standing out in teams for the lack of proper management skills. With the evolving dynamics of project management and leadership, the gap between standard qualifications and the advanced skills required by top employers is widening. According to a recent study by the UK government, 85% of employers believe that project management skills are essential for success in the workplace. The "Project Management & Leadership" bundle directly addresses this dilemma, offering a pathway to steady growth. This strategically curated course bundle covers essential aspects of project management, from foundational principles in Project Management and Leadership & Management methodologies to specialised skills in Microsoft Project Monitoring. It extends beyond traditional project management, offering deep lessons in Change Management Performance Management, Office Administration, Financial Management, and Data Analysis. Moreover, courses on Team Leadership, Decision-making Under Pressure, and Critical Thinking ensure a holistic skill set for modern professionals. We proudly offer 23 courses within the Level 7 Diploma in Project Management & Leadership bundle, providing you with industry-recognised qualifications. These courses are: Course 01: Project Management at QLS Level 7 Course 02: Level 4 Diploma in Leadership & Management Course 03: Agile Project Management Course 04: Microsoft Project Monitoring Course 05: Change Management Course 06: Diploma in Performance Management Course 07: Office Administration & Skills Diploma Course 08: Diploma in Employee Management Course 09: Diploma in Meeting Management Course 10: Financial Management Course 11: Financial Analysis for Finance Reports Course 12: Data Analysis Course 13: Team Management and Leadership Development Training Course 14: Compliance Risk and Management Course 15: Decision-Making in High-Stress Situations Course 16: Workplace Productivity Course Course 17: Cross-Cultural Awareness Training Course 18: Critical Thinking in The Workplace In addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Seize this opportunity to become a multifaceted professional with expertise in project management, leadership, financial analysis, and more. This training not only prepares you for the challenges of today's dynamic work environments but also positions you for career advancement. Enrol now and proceed towards transforming your career! Learning Outcomes of this Project Management & Leadership bundle: Master project management and Agile methodologies for effective leadership. Navigate financial management and analysis for strategic decision-making. Enhance team leadership and performance management skills. Develop critical thinking and problem-solving abilities in the workplace. Implement change management strategies successfully. Improve workplace productivity and cross-cultural communication. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Project Management at QLS Level 7 Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Course 02: Microsoft Project - Monitoring Module 01: Getting Started With Microsoft Project Module 02: Working With Tasks Module 03: Working With Project Resources Module 04: Preparing A Project Plan For Finalisation Module 05: Microsoft Project 2016 Advanced Module 06: Updating Task Information Module 07: Monitoring A Project Module 08: Working With Project Reports Module 09: Working With Other Projects Course 03: Agile Project Management Module 01: Key Concepts (I) Module 02: Key Concepts (II) Module 03: Initiation (I) Module 04: Initiation (II) Module 05: Planning (I) Module 06: Planning (II) Module 07: Planning Tools Module 08: Executing the Project Module 09: Maintaining and Controlling the Project Module 10: Closing Out =========>>>>> And 20 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*23 = £299) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Project managers Team leaders Business analysts Financial managers HR professionals Aspiring executives Requirements You will not need any prior background or expertise to enrol in this Project Management & Leadership bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Project Manager - £40,000 to £70,000 Business Analyst - £35,000 to £60,000 Financial Analyst - £30,000 to £50,000 HR Manager - £35,000 to £60,000 Team Leader - £25,000 to £45,000 Compliance Officer - £28,000 to £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

The Complete Leadership & Management Training - CPD Accredited Career Bundle Course is designed for those looking to elevate their professional standing within the world of leadership and management. This online course offers a detailed curriculum that covers core concepts, key strategies, and leadership practices that are essential in today’s competitive business landscape. Accredited by CPD, this course ensures learners are equipped with the knowledge necessary to build and refine their leadership capabilities, all while advancing their careers with a highly respected certification. Through a blend of theoretical learning, engaging materials, and accessible content, this course is perfect for professionals seeking to deepen their understanding of management principles. Whether you are new to leadership or looking to refresh your skills, this training provides valuable insights into managing teams, improving decision-making processes, and leading with confidence. Ideal for those looking to take the next step in their career, it’s a flexible and rewarding option that allows you to learn at your own pace, with the added benefit of certification upon completion. No matter your current level, this course offers practical insights that can be applied to any professional environment. __________________________________________________________________ Key Features Leadership & Management Career Bundle Includes the following offers: CPD Accredited Leadership & Management Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Leadership & Management Courses Course 01: Supervising Others Course 02: Developing Teamwork Course 03: Managing Meetings Course 04: Effective Delegation Course 05: Communication Skills Course 06: Effective Time Management Course 07: Strategic Planning and Implementation Course 08: Problem-Solving Skills With Critical Analysis Course 09: Change Management Course 10: Risk And Crisis Management Course 11: Conflict Management Course 12: Stress Management Course 13: Facilitation Management Course 14: Coronavirus (COVID-19) Awareness __________________________________________________________________ Accreditation These Leadership & Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. __________________________________________________________________ Certification Once you've successfully completed your Leadership & Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership & Management bundle is ideal for aspiring managers, new managers and those in the following professions: Business Owner Managing Director Line Manager Project Manager Team Leader Coach/Mentor Requirements No prior degree or experience is required to enrol in this course. Career path This Leadership & Management Course will help you to explore avariety of career paths in the related industry, including: Team Leader Supervisor Project Manager Operations Manager Business Development Manager General Manager Director Chief Executive Officer (CEO) Managing Director Head of Department Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.