1862 Conflict courses in Cardiff delivered On Demand

Embark on a transformational journey to become an exceptional leader and manager with our comprehensive Leadership and Management course. This in-depth training will equip you with the knowledge and skills to navigate the complexities of the modern workplace and foster a culture of success within your organization. Delve into the fundamental principles of management and leadership, exploring various leadership theories and frameworks to understand the nuances of effective leadership. Discover strategies for improving your management and leadership performance, empowering you to inspire, motivate, and guide your team towards achieving organizational goals. Learning Outcomes Gain a comprehensive understanding of management and leadership principles and frameworks Master various leadership theories and apply them to real-world leadership challenges Develop strategies to enhance your management and leadership performance Cultivate high-performance teams that drive innovation and growth Implement effective employee motivation techniques to boost productivity and engagement Why choose this Leadership and Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Leadership and Management course for? Aspiring and current managers seeking to enhance their leadership and management skills Individuals interested in pursuing a career in management or leadership roles Business owners and entrepreneurs aiming to improve their leadership and management strategies Professionals seeking to transition into management or leadership positions Anyone seeking to develop their personal and professional leadership skills. Career path Manager (£40,000 - £60,000) Senior Manager (£50,000 - £70,000) Executive (£60,000 - £80,000) Director (£70,000 - £90,000) Chief Executive Officer (CEO) (£80,000 - £100,000) Entrepreneur (£50,000 - £100,000) Prerequisites This Leadership and Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Leadership and Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00 Assignment Assignment - Leadership and Management 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special HR Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The HR Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This HR Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This HR Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this HR Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the HR Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This HR Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This HR Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This HR Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This HR Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 2: An Overview of the Recruitment Industry An Overview of the Recruitment Industry 00:26:00 Module 3: The UK Recruitment Legislation The UK Recruitment Legislation 00:19:00 Module 4: The Recruitment Process The Recruitment Process 00:47:00 Module 5: Negotiation Techniques Negotiation Techniques 00:18:00 Module 6: Key Performance Indicators for the Recruitment Industry Key Performance Indicators for the Recruitment Industry 00:25:00 Module 7: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 8: Candidate Management Candidate Management 00:22:00 Module 9: Candidate Interview Processes Candidate Interview Processes 00:24:00 Module 10: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 01:29:00 Module 11: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 12: Employee Relations Employee Relations 00:19:00 Module 13: Motivation and Counselling Motivation and Counselling 00:22:00 Module 14: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 15: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 16: Conflict Management Conflict Management 00:16:00 Module 17: Employee Termination Employee Termination 00:18:00 Module 18: Organisational Skills Organisational Skills 00:27:00 Module 19: Communication Skills Communication Skills 00:27:00 Module 20: Stress Management Stress Management 00:18:00 Module 21: Time Management Time Management 00:39:00 Assignment Assignment - HR Management 00:00:00

Explore the fundamentals of Business Management with our comprehensive course. Gain essential skills in leadership, organization, and strategic decision-making to excel in the dynamic world of business. Whether you're a budding entrepreneur or aspiring manager, this course will equip you with the tools for success. Enroll now and take the first step towards a rewarding career in business management.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Learn to Keep Projects on Time mega bundle. This 40 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Learn to Keep Projects on Time bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Learn to Keep Projects on Time bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Learn to Keep Projects on Time Bundle consists of the following premium courses: Course 01: Project Management Masterclass Course 02: Supervisor Training and Employee Management Course 03: Leadership & People Management Course 04: Decision Making in High Stress Course 05: Six Sigma & Lean Process Course 06: Ethical Leadership Principles Course 07: Strategic Planning Process Course 08: Coaching and Mentoring Course 09: HR and Payroll Administrator Course Course 10: Conflict Management and Crucial Communications Course 11: Self Confidence & Self Esteem Training Course 12: Leadership Styles Course 13: Change Management Course 14: Business Analysis Course 15: Business Law Course 16: Managing Budgets Course 17: Corporate Finance Course 18: Compliance Manager Course 19: Diploma in Management Skills Course 20: Supporting a Grieving Employee Course 21: Diploma in Practical Time Management Course 22: Logistics & Operations Management - Level 5 Course 23: Performance Management Course 24: Productivity Boosting Course 25: Communication SKills Masterclass Course 26: Workplace Managerment Training Course 27: Virtual Team Building & Management Course 28: Goal Setting & Accomplishment Course 29: Critical Thinking & Problem Solving Course 30: Office Skills Moreover, this bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Learn to Keep Projects on Time mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Learn to Keep Projects on Time to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Learn to Keep Projects on Time bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Learn to Keep Projects on Time bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Project Management Masterclass) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

***24 Hour Limited Time Flash Sale*** Effective Office Administration - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Effective Office Administration Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Effective Office Administration bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Effective Office Administration Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Effective Office Administration Career Bundle: Course 01: Office Administration Course 02: Admin, Secretarial & PA Course 03: Document Control Course 04: HR - Human Resource Administrator Training Course 05: Team Management Course 06: Admin, Secretarial & PA Course 07: UK Employment Law Course 08: Strategies & Skills for Recruitment - Online Course Course 09: Office Receptionist Course Course 10: Email Etiquette Course 11: Equality, Diversity and Discrimination Course 12: Performance Management Course 13: Corporate Risk And Crisis Management - Online Course Course 14: Compliance Management Course 15: Business Law & Commercial Law Course 16: Workplace Productivity Training Course 17: Conflict Resolution Course 18: Communicate and Work With People From Other Cultures Course 19: Internal Audit Skills Diploma Course 20: Quality Management Course 21: Key Performance Indicators Professional Course 22: Line Management Course 23: Cross-Cultural Awareness Training Course 24: Diversity Training - Online Course Course 25: Stakeholder Management With Effective Office Administration, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Effective Office Administration today and take the first step towards achieving your goals and dreams. Why buy this Effective Office Administration? Free CPD Accredited Certificate upon completion of Effective Office Administration Get a free student ID card with Effective Office Administration Lifetime access to the Effective Office Administration course materials Get instant access to this Effective Office Administration course Learn Effective Office Administration from anywhere in the world 24/7 tutor support with the Effective Office Administration course. Start your learning journey straightaway! Effective Office Administration premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Effective Office Administration is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Effective Office Administration course. After passing the Effective Office Administration exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Effective Office Administration course is ideal for: Students seeking mastery in Effective Office Administration Professionals seeking to enhance Effective Office Administration skills Individuals looking for an Effective Office Administration-related career. Anyone passionate about Effective Office Administration Requirements This Effective Office Administration doesn't require prior experience and is suitable for diverse learners. Career path This Effective Office Administration bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

The Facilitation Skills course offers quality training for aspiring facilitators who want to expand their knowledge of the framework required for effective facilitation. It covers essential topics such as dealing with difficult people, building consensus, and addressing group dysfunction. Throughout the course, learners will develop crucial skills in active listening, conflict solving and communication, and will be introduced to a wide range of intervention techniques to fast track their career. There are no entry requirements for this training program. Learning Objectives: Develop the key skills and practical knowledge to create an inclusive and harmonious environment for all Understand the basic principles of conflict management and conflict resolution Sharpen your skills in communication, leadership and people management Discover a wide range of intervention techniques and consensus-building strategies Who is this Course for? Facilitation Skills is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Facilitation Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module One: Getting Started Facilitation Skills 00:01:00 Module Two: Understanding Facilitation Understanding Facilitation 00:09:00 Understanding Facilitation Case Study 00:01:00 Module Three: Process vs. Content Process vs. Content 00:06:00 Process vs. Content Case Study 00:01:00 Module Four: Laying the Groundwork Laying the Groundwork 00:06:00 Laying the Groundwork Case Study 00:01:00 Module Five: Tuckman and Jensen"s Model of Team Development Tuckman and Jensen's Model of Team Development 00:07:00 Tuckman and Jensen's Model of Team Development Case Study 00:01:00 Module Six: Building Consensus Building Consensus 00:09:00 Building Consensus Case Study 00:01:00 Module Seven: Reaching a Decision Point Reaching a Decision Point 00:04:00 Reaching a Decision Point Case Study 00:01:00 Module Eight: Dealing with Difficult People Dealing with Difficult People 00:03:00 Dealing with Difficult People Case Study 00:01:00 Module Nine: Addressing Group Dysfunction Addressing the Group Dysfunction Case Study 00:01:00 Addressing the Group Dysfunction Case Study 00:01:00 Module Ten: About Intervention About Intervention 00:06:00 About Intervention Case Study 00:01:00 Module Eleven: Intervention Techniques Intervention Techniques 00:03:00 Intervention Techniques Case Study 00:01:00 Closing 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview This comprehensive course on Decision-Making will deepen your understanding of the decision making under stress. After successful completion of this course you can acquire the required skills in this sector. This Decision-Making comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Decision-Making. It is available to all students, of all academic backgrounds. Requirements Our Decision-Making is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 03:05:00 total length •What is Decision Making?: 00:41:00 •Stress and Its Impact: 00:28:00 •Time Stress and Decision Making: 00:27:00 •Personal Level Decision making Under Stress: 00:37:00 •Organisational Level Decision making Under Stress: 00:21:00 •Decision Making for Conflict Management: 00:31:00 •Assignment - Decision Making: 00:00:00

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

🌟 Unlock the Power of Connection and Relationship Building Proficiency! 🌟   🚀 Elevate your personal and professional success with our comprehensive online course: Connection and Relationship Building Proficiency! 🚀   Are you ready to master the art of forging lasting connections and nurturing fruitful relationships that open doors to opportunities? Whether you're an entrepreneur, a professional aiming to advance your career, or an individual seeking to enhance personal interactions, this course is designed just for you.   🤝 What You'll Gain: Proven strategies to build genuine connections effortlessly Communication techniques for deeper, more meaningful relationships Networking skills to expand your circle and opportunities Tools to navigate conflict and strengthen relationships Insights into emotional intelligence and empathy Expert guidance from industry leaders and relationship-building gurus Practical exercises and real-life scenarios for hands-on learning Lifetime access to continually updated content   🌐 Who Can Benefit: Entrepreneurs and business owners Sales and marketing professionals Managers and team leaders Students and recent graduates Anyone seeking personal growth and connection mastery   🎓 Your journey towards becoming a Connection and Relationship Building Pro starts now! Enroll today to unlock your full potential and pave the way for success in every aspect of your life.   🌟 BONUS: Limited-time offer! Sign up now and receive an exclusive e-book on 'The Art of Building Lasting Connections' for FREE! Invest in yourself and your future. Enroll now and start cultivating relationships that propel you toward unparalleled success! [Enroll Now Button] 100% satisfaction guaranteed. If you don't see results within 30 days, we'll refund your investment, no questions asked. Join the community of successful relationship builders today! 🌟 Course Curriculum INTRODUCTION Introduction 00:00 Elevate Your Results 00:00 Mindset 00:00 TRUST AND RAPPORT TACTICS AND STRATEGIES Find Commom Ground 00:00 Stay Present 00:00 Rapport Mindsets 00:00 Rapport Building Techniques 00:00 The Speed Of Trust 00:00 CONCLUSION Conclusion 00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Relationship Manager Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Relationship Manager at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Relationship Manager at QLS Level 4 course. Due to Relationship Manager at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Relationship Manager at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Relationship Manager at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Relationship Manager at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Relationship Manager at QLS Level 4 course. This Relationship Manager at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Relationship Manager at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Relationship Manager at QLS Level 4 course: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Communication Skills Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Time Management Module 11: Handling Customer Complaints Module 12: Future of CRM Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Relationship Manager Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Relationship Manager at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Relationship Manager at QLS Level 4 No prior background or expertise is required. Career path The Relationship Manager at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Relationship Manager Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.