1914 Conflict courses in Cardiff delivered On Demand

Overview of HR (Human Resources) In today’s fast-changing work world, skilled HR (Human Resources) professionals play a key role in helping businesses succeed. In the UK, the HR (Human Resources) field has grown by 8% in the last five years, and many HR jobs now offer great pay. This HR (Human Resources) course gives you the important knowledge and tools needed to do well in this field. You’ll learn about recruitment, employee support, performance management, and workplace safety – all based on current UK laws and best practices. The course will teach you how to manage hiring processes, conduct interviews, and create strong employee relationships. You’ll also learn how to carry out performance reviews, use negotiation skills, and support team development. These HR (Human Resources) tasks are important for the success of any business. You’ll get real-world knowledge that matches what employers in the UK look for in strong HR professionals. Along with job-specific training, this course helps you build useful soft skills like time management, clear communication, and solving problems at work. These skills will make you more confident and prepared for everyday challenges in an HR (Human Resources) role. As more companies see HR (Human Resources) as a key part of business planning, now is a great time to build your career in this important field. This HR (Human Resources) Course will help you to learn: Learn how to plan smart recruitment strategies that support business growth. Understand and apply UK laws during the hiring process. Use simple techniques to manage and improve employee performance. Use negotiation skills when hiring or making job offers. Create training plans to help employees grow and do better at work. Handle workplace disagreements using proven conflict resolution methods. Who is this course for? HR (Human Resources) professionals who want to learn more about hiring, employee support, and performance improvement. Managers who want to build better people management skills, including interviewing and giving feedback. Recruitment staff who want a clearer understanding of UK hiring laws and how to manage job candidates. Small business owners who need to build simple, legal HR (Human Resources) processes for their teams. Team leaders who want to improve communication, motivate staff, and solve problems at work more easily. Process of Evaluation After studying the HR (Human Resources) Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the HR (Human Resources) Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the HR (Human Resources) course. Career Path This HR (Human Resources) Course will lead you to many different career opportunities. Here are a few prospects: HR Manager - £35K to £65K/year Recruitment Consultant - £22K to £45K/year Employee Relations Specialist - £30K to £55K/year Training and Development Manager - £35K to £60K/year Health and Safety Officer - £25K to £48K/year   Course Curriculum Module 1: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 2: An Overview of the Recruitment Industry An Overview of the Recruitment Industry 00:26:00 Module 3: The UK Recruitment Legislation The UK Recruitment Legislation 00:19:00 Module 4: The Recruitment Process The Recruitment Process 00:47:00 Module 5: Negotiation Techniques Negotiation Techniques 00:18:00 Module 6: Key Performance Indicators for the Recruitment Industry Key Performance Indicators for the Recruitment Industry 00:25:00 Module 7: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 8: Candidate Management Candidate Management 00:22:00 Module 9: Candidate Interview Processes Candidate Interview Processes 00:24:00 Module 10: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 01:29:00 Module 11: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 12: Employee Relations Employee Relations 00:19:00 Module 13: Motivation and Counselling Motivation and Counselling 00:22:00 Module 14: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 15: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 16: Conflict Management Conflict Management 00:16:00 Module 17: Employee Termination Employee Termination 00:18:00 Module 18: Organisational Skills Organisational Skills 00:27:00 Module 19: Communication Skills Communication Skills 00:27:00 Module 20: Stress Management Stress Management 00:18:00 Module 21: Time Management Time Management 00:39:00

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Paralegals are the unsung heroes of the legal industry. If you're interested in a career in law but don't want to go to law school, this Paralegal course is perfect for you. Our in-depth course explains complex legal concepts and presents a comprehensive understanding of UK legal systems, making it a crucial stepping stone for those seeking to become proficient paralegals. Designed by legal experts, the 14-module curriculum covers essential knowledge areas, including contract law, property law, human rights, and criminal law. Gain valuable insights into key legal terminology, the legal workplace, and the role of paralegals in various legal matters. Our practical approach ensures you grasp the complex aspects of legal proceedings, including wills, probate, and estate law, thereby growing your skills for real-world application. This paralegal training course also focuses on honing effective communication skills and conflict resolution techniques, which are vital for any paralegal professional. Module 13, devoted to professional conduct and paralegal ethics, gives a comprehensive understanding of ethical standards in the legal profession, ensuring you excel in your role with integrity. Lastly, we provide survival tips for paralegals and mock exams to prepare you for the final exam and your future career. Embark on a rewarding career with our exceptional paralegal course and become a key player in the UK legal system. Start your journey today to become a versatile, ethically grounded, and proficient paralegal professional. Enrol today! Learning Outcomes Upon completion of the Paralegal course, you should be able to: Gain a comprehensive understanding of the UK legal system. Master key legal terminology for efficient communication. Acquire skills in handling various paralegal legal matters. Develop an understanding of contract, property, and criminal law. Learn ethical guidelines and professional conduct for paralegals. Understand the dynamics of human rights and conflict resolution. Develop competency in handling wills, probate, and estate law. Prepare for real-world scenarios with survival tips for paralegals. Certification After studying the course materials of the Paralegal course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Who is the course for: This Paralegal course is ideal for:   Aspiring paralegals seeking foundational knowledge. Law students aiming to enhance their practical skills. Legal professionals looking for career advancement. Individuals interested in the UK legal system. Anyone interested in pursuing a career in law. Career Path Our Paralegal course will prepare you for a range of careers, including:   Paralegal Assistant: £20,000 - £25,000 Junior Paralegal: £25,000 - £35,000 Paralegal: £30,000 - £45,000 Senior Paralegal: £40,000 - £55,000 Paralegal Manager: £50,000 - £70,000 Legal Consultant/Specialist: £60,000 and above Requirements This professionally designed Paralegal course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning!  

Welcome to the dynamic realm of Office Administrations and Management! Our comprehensive course is your gateway to mastering the essential skills and knowledge required for excelling in office administration and management roles. Our Office Administrations and Management course opens doors to a variety of rewarding career opportunities. Whether you aspire to be an efficient office administrator, a skilled team leader, or a proficient PA, this course sets you on the path to success. Join us today and take the first step towards a prosperous career in office management! This Office Administrations and Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Office Skills Develop proficient keyboarding and touch typing skills to enhance productivity. Gain proficiency in using Microsoft Office applications for efficient document creation and management. Master effective email communication and learn to manage your inbox efficiently. Course 02: Secretarial & Shorthand Acquire advanced shorthand skills for rapid note-taking and transcription. Develop organizational skills crucial for effective secretarial tasks. Learn the art of multitasking and time management in a secretarial role. Course 03: Performance Management Understand key concepts and strategies for effective performance management. Learn to set SMART goals and objectives for individuals and teams. Develop skills in providing constructive feedback and conducting performance appraisals. Course 04: Team Management Advanced Training Acquire advanced team-building techniques to enhance collaboration. Learn effective delegation strategies for optimal team performance. Develop conflict resolution skills to maintain a positive team environment. Course 05: Modern Business Etiquette Understand and apply modern business etiquette in professional settings. Learn effective communication and networking skills. Develop social grace and professionalism in various business situations. Course 06: Information Management Master techniques for efficient information gathering and analysis. Develop skills in organizing and categorizing information for easy retrieval. Learn about information security and confidentiality best practices. Course 07: Line Management Acquire leadership and decision-making skills for effective line management. Learn to create and maintain a positive work culture within a team. Develop conflict resolution and employee motivation strategies. Course 08: Facilities Management Understand the principles and practices of effective facilities management. Learn to optimize workspace design for productivity and efficiency. Develop skills in managing facility-related services and resources. Course 09: UK Employment Law Gain a comprehensive understanding of employment laws in the UK. Learn to navigate and apply legal frameworks in employment relationships. Understand the rights and responsibilities of both employers and employees. Course 10: Secretarial Excellence in Legal Environments Acquire specialized secretarial skills tailored for legal environments. Learn about legal document preparation and management. Develop an understanding of confidentiality and ethical considerations in legal support roles. Course 11: Business English and Communication Skills Enhance written and verbal communication skills for professional contexts. Develop business vocabulary and writing proficiency. Master effective communication strategies in diverse business scenarios. Course 12: Meeting Management Skills Learn to plan, organize, and facilitate effective meetings. Develop skills in agenda creation and meeting documentation. Master techniques for managing group dynamics and achieving meeting objectives. Course 13: Electronic Document Management: Efficient Data Handling Acquire skills in electronic document creation, storage, and retrieval. Learn about document version control and efficient data handling. Understand best practices for document security and compliance. Course 14: Document Control and Workflow Management Gain expertise in document control processes and procedures. Learn to design and optimize workflow management systems. Develop skills in ensuring document accuracy, completeness, and compliance. Course 15: Touch Typing Training Develop touch typing skills for improved typing speed and accuracy. Master keyboarding techniques to enhance overall productivity. Increase efficiency in data entry and document creation. Course 16: Email Writing Training Enhance email writing skills for clarity and professionalism. Learn effective email etiquette and communication strategies. Develop strategies for managing and organizing email correspondence. Course 17: Public Speaking Masterclass Master the art of public speaking with confidence and poise. Learn effective techniques for engaging and captivating an audience. Develop strategies for overcoming nervousness and handling Q&A sessions. Course 18: Corporate Receptionist Acquire skills in providing excellent front desk and reception services. Develop telephone etiquette and customer service proficiency. Master organizational and multitasking skills essential for reception roles. Course 19: Corporate Risk And Crisis Management Understand principles of risk assessment and crisis management. Learn to develop and implement effective risk mitigation strategies. Acquire skills in crisis communication and decision-making. Course 20: Cross-Cultural Awareness Course Develop cultural intelligence for effective communication across cultures. Learn to navigate cultural nuances and avoid cultural misunderstandings. Enhance global collaboration and adaptability in diverse workplaces. Course 21: Equality, Diversity and Discrimination Gain a deep understanding of equality and diversity principles. Develop strategies for promoting inclusivity and preventing discrimination. Learn about legal frameworks and responsibilities related to equality and diversity. Course 22: Coaching & Mentoring Diploma Acquire coaching and mentoring skills for professional development. Learn effective techniques for goal setting and skill enhancement. Develop strategies for providing constructive feedback and support. Course 23: Presentation Skills: Engage Your Listeners Master techniques for creating engaging and effective presentations. Develop skills in public speaking and audience engagement. Learn to use visual aids and technology to enhance presentations. Course 24: Workplace Confidentiality Understand the importance of workplace confidentiality. Learn to handle sensitive information with discretion and professionalism. Develop strategies for maintaining confidentiality in various workplace scenarios. Course 25: Decision Making and Critical Thinking Online Course Acquire critical thinking skills for effective decision-making. Learn to analyze information, evaluate options, and make informed decisions. Develop strategies for problem-solving in professional settings. Course 26: Workplace Productivity Training Enhance overall workplace productivity through time management. Develop strategies for setting priorities and managing workload. Learn techniques for minimizing distractions and improving focus. Course 27: Influencing and Negotiating Acquire skills in influencing and negotiation for successful outcomes. Learn effective communication and persuasion techniques. Develop strategies for building mutually beneficial relationships. Course 28: Data Entry Administrator Master data entry skills for accuracy and efficiency. Learn to use data entry software and tools effectively. Develop organizational skills crucial for managing large volumes of data. Course 29: Excel Essentials for Office Administrators Acquire proficiency in using Microsoft Excel for office tasks. Learn to create and manage spreadsheets for data analysis. Develop advanced Excel skills for reporting and decision-making. Course 30: Time Management Training Enhance time management skills for improved efficiency. Learn techniques for setting priorities and managing deadlines. Develop strategies for overcoming procrastination and time-wasting habits. 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Diploma in Career Development and Passion Gain a comprehensive understanding of career development principles and strategies. Identify and align your passions with potential career paths. Develop a personalized career plan to achieve professional fulfillment and success. Course 02: CV Writing and Job Searching Learn the art of crafting a compelling CV tailored to your target job. Explore effective job search strategies, including leveraging online job boards and networking. Acquire the skills to present your qualifications in a way that captures the attention of potential employers. Course 03: Interview Skills: Ace the Interview Master the techniques for successful job interviews. Develop confidence in articulating your skills and experiences. Learn how to handle common interview questions and demonstrate your suitability for the position. Acquire strategies to leave a lasting positive impression on interviewers. Course 04: Video Job Interview for Job Seekers Navigate the unique challenges of video job interviews. Learn how to effectively present yourself in a virtual setting. Understand the technical aspects of video interviews and develop strategies to showcase your qualifications and personality to potential employers. Course 05: Creating a Professional LinkedIn Profile Build a strong online professional presence on LinkedIn. Learn how to optimize your profile to attract recruiters and employers. Develop networking skills to expand your professional connections. Utilize LinkedIn as a powerful tool for career advancement and opportunities. Course 06: Business English Perfection Course Enhance your business communication skills with a focus on perfecting written and spoken English. Learn to create professional documents, emails, and reports. Develop fluency in business communication to excel in various workplace scenarios. Course 07: Personal and Networking Skills Cultivate essential personal and networking skills for professional success. Learn effective communication, relationship-building, and interpersonal skills. Develop strategies for networking both online and offline to expand your professional contacts and opportunities. Learning Outcome This tailor-made Office Administrations and Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Office Administrations and Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Office Administrations and Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Office Administrations and Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Project Leadership & Project Evaluation bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 37 course mega bundle that will exceed your expectations within your budget. The Project Leadership & Project Evaluation related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Project Leadership & Project Evaluation bundle will help you build a solid foundation to become a proficient worker in the sector. This Project Leadership & Project Evaluation Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Project Management Masterclass Course 02 :Supervisor Training and Employee Management Course 03 :Leadership & People Management Course 04 :Decision Making in High Stress Course 05 :Six Sigma & Lean Process Course 06 :Ethical Leadership Principles Course 07 :Strategic Planning Process Course 08 :Coaching and Mentoring Course 09 :HR and Payroll Administrator Course Course 10 :Conflict Management and Crucial Communications Course 11 :Self Confidence & Self Esteem Training Course 12 :Leadership Styles Course 13 :Change Management Course 14 :Business Analysis Course 15 :Business Law Course 16 :Managing Budgets Course 17 :Corporate Finance Course 18 :Compliance Manager Course 19 :Diploma in Management Skills Course 20 :Supporting a Grieving Employee Course 21 :Diploma in Practical Time Management Course 22 :Logistics & Operations Management - Level 5 Course 23 :Performance Management Course 24 :Productivity Boosting Course 25: Communication SKills Masterclass Course 26: Workplace Managerment Training Course 27: Virtual Team Building & Management Course 28: Goal Setting & Accomplishment Course 29: Critical Thinking & Problem Solving Course 30: Office Skills 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Learning Outcome This tailor-made Project Leadership & Project Evaluation bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Project Leadership & Project Evaluation Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Project Leadership & Project Evaluation bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Project Leadership & Project Evaluation Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Customer Services Certification Level 3 From secretary to upper management, the chances are that all members of your staff will come into contact with customers at some time or other. Knowing how to provide a customer with the highest possible level of service is incredibly important to your business. This is where this course could prove to be invaluable to your whole team. The course comprises 11 interesting modules that will help guide your staff towards a better understanding of customer service. They will learn about different types of customers and their rights under UK law. Retaining customers is incredibly important in any line of business, so this course will also give them some vital tips on how to keep your customers or get them back, if they lose them. What's Covered in the Course? Through this course, your staff will learn about: The basics of customer service, such as the terminology and the different types of customer service; What internal and external customers are and how to recognise them; The importance of how you present yourself and how to dress and behave in a way that impresses a customer; Why communication is so important in client interactions and how to communicate effectively; How to deal with a conflict to a customer's satisfaction; The three main areas of customer service will be covered: face-to-face customer service, telephone customer service and electronic customer service; The best way to deal with an angry client and the best methods for controlling your emotions; How to know when a customer has crossed the line and when to stand up for yourself; How to deliver the best possible service, in order to consistently impress your company's customers. What are the Benefits of the Course? There are a range of benefits for your staff to gain, when they have successfully completed this course: Gaining a better understanding of how their customers think; Becoming a more valuable asset in their organisation; The ability to study at the time and from the place that best suits them; Upon completion of the course, they receive an industry-recognised and fully-accredited certification; Study materials are available on all major devices and can be accessed by your staff 24/7, without any future time limit.

Give a compliment to your career and take it to the next level. This Lean Process Improvement bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Lean Process Improvement bundle will help you stay ahead of the pack. Throughout the Lean Process Improvement programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Lean Process Improvement course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Lean Process Improvement Bundle Consists of the following Premium courses: Course 01: Diploma in Lean Process and Six Sigma Course 02: Facilities Management Course 03: Lean Six Sigma White Belt course Course 04: Process Improvement Course 05: Line Management Course 06: Change Management Course 07: Dealing with Conflict at Work Course 08: Compliance & Business Risk Management Course 09: Team Building Masterclass Course 10: Root Cause Analysis Course 11: Communication Skills Enrol now in Lean Process Improvement to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Lean Process Improvement expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Lean Process Improvement bundle. Requirements This Lean Process Improvement course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors.

The 'Dealing With Difficult People - Diploma' course offers a transformative learning experience, designed to equip you with the skills to navigate and manage challenging interpersonal interactions effectively. This course is not merely an educational pursuit; it's a journey towards personal and professional growth. Beginning with the fundamentals of understanding difficult behaviour, the curriculum progresses through foundational tips and tools, providing a deep dive into the psychology behind challenging interactions. Each module is crafted to build upon the last, ensuring a comprehensive understanding of the subject. From exploring the dynamics of difficult relationships in Module 04 to discovering practical solutions in Module 05, the course is tailored to offer actionable strategies. The 'Problem-Solving' module stands out as a pinnacle of learning, equipping you with the techniques to resolve conflicts adeptly. Concluding with final notes and a bonus video on dealing with emotions and anger, this course offers a well-rounded approach to mastering the art of dealing with difficult people in any setting, be it personal or professional. Learning Outcomes Understand the core principles behind difficult behaviours and how to approach them. Employ foundational strategies for managing challenging interactions. Develop effective relationship management skills in difficult scenarios. Master solution-focused techniques for resolving conflicts. Gain insights into emotional self-management, particularly in dealing with anger. Why choose this Dealing With Difficult People - Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Dealing With Difficult People - Diploma for? Individuals seeking to improve their conflict resolution skills. Professionals aiming to enhance their interpersonal communication. Managers and team leaders looking to foster a positive workplace environment. Customer service representatives dealing with challenging clients. Anyone interested in personal development and effective communication. Career path Human Resources Manager - £35,000 to £50,000 Customer Service Leader - £20,000 to £30,000 Team Supervisor - £24,000 to £35,000 Conflict Resolution Consultant - £30,000 to £45,000 Corporate Trainer - £25,000 to £40,000 Counsellor - £22,000 to £30,000 Prerequisites This Dealing With Difficult People - Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Dealing With Difficult People - Diploma Module 01: Difficult Promo 00:06:00 Module 02: Fundamentals 00:08:00 Module 03: Foundational Tips and Tools 00:16:00 Module 04: Difficult People - Relationships 00:13:00 Module 05: Difficult People - Solutions 00:13:00 Module 06: Problem - Solving 00:14:00 Module 07: Final Notes and Tips 00:10:00 Module 08: Bonus Video - dealing With Emotions & Anger 00:10:00 Assignment Assignment - Dealing With Difficult People - Diploma 00:00:00

The Fundamentals of Marriage Counselling Course offers a deep dive into the essential principles and techniques that every marriage counsellor needs to understand in order to effectively support couples. This course provides an insightful look into the complexities of marital relationships and offers foundational knowledge that helps in understanding the challenges couples face. Ideal for those who are passionate about making a difference in the lives of individuals seeking marital guidance, this course delivers crucial insight into communication strategies, conflict resolution, and building stronger emotional connections. Designed for flexibility, this course offers an excellent opportunity to study at your own pace, providing you with the tools to make a significant impact in the field of marriage counselling. Whether you're looking to begin a career in this rewarding field or simply wish to enhance your existing skills, the Fundamentals of Marriage Counselling Course offers valuable theoretical frameworks, enabling you to gain the knowledge required for successful intervention strategies. It is an ideal fit for individuals who are committed to helping couples foster healthier relationships, with all course content delivered online, giving you the freedom to learn anytime, anywhere. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: An Introduction to Marriage Counselling Module 02: Communication Patterns Among Couples Module 03: Conflict Resolution Module 04: Healthy Fighting Module 05: Importance of Intimacy for a Healthy Relationship Module 06: Pre-Marital Counselling Module 07: Apology Forgiveness Module 08: Adapting to Changes Learning Outcomes: Enhance couples' communication and connection. Resolve conflicts constructively in relationships. Foster a culture of healthy disagreements. Recognize the significance of intimacy in partnerships. Prepare couples for marriage through premarital counselling. Facilitate healing and growth through apologies and forgiveness. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Couples seeking to strengthen their relationships Aspiring marriage counsellors Individuals interested in relationship dynamics Psychology and counselling students Relationship educators Therapists looking to expand their expertise Counsellors aiming to diversify their skill set Anyone passionate about enhancing relationships Career path Marriage Counsellor Relationship Therapist Couples' Coach Family Counsellor Marriage Educator Counseling Services Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Give a compliment to your career and take it to the next level. This Public Administration bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Public Administration skills for your next job or elevate your skills for your next promotion, this Public Administration bundle will help you stay ahead of the pack. Throughout the Public Administration programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Public Administration course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Public Administration Bundle Consists of the following Premium courses: Course 01: People Management Skills Level 3 Course 02: Level 3- Public Relation Course Course 03: Equality and Diversity Course 04: UK Employment Law and Employee Rights Diploma Course 05: Media and Public Relations Course 06: Public Speaking and Presentation Skill Course Course 07: International Relations Course 08: Human Rights Course 09: Paralegal Course 10: Leadership & Management Diploma Course 11: Change Management Course 12: Dealing With Difficult People Training Course Course 13: Risk Assessment & Management Course 14: Crisis Management Course Course 15: Operations Management Course 16: Business Performance Management Course 17: Conflict Management Course 18: Public Health Course 19: Effective Communication Skills Diploma Course 20: Time Management Enrol now in Public Administration to advance your career, and use the premium study materials from Apex Learning. The Public Administration bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Administration expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Public Administration from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The People Management Skills Level 3 Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Public Administration bundle. Requirements This Public Administration course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course People Management Skills Level 3 absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.