1868 Conflict courses in Cardiff delivered On Demand

Are you looking to enhance your Legal Support Services Manager skills? If yes, then you have come to the right place. Our comprehensive course on Legal Support Services Manager will assist you in producing the best possible outcome by mastering the Legal Support Services Manager skills. The Legal Support Services Manager course is for those who want to be successful. In the Legal Support Services Manager course, you will learn the essential knowledge needed to become well versed in Legal Support Services Manager. Our Legal Support Services Manager course starts with the basics of Legal Support Services Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Legal Support Services Manager course is intuitive and easy to understand. Why would you choose the Legal Support Services Manager course from Compliance Central: Lifetime access to Legal Support Services Manager course materials Full tutor support is available from Monday to Friday with the Legal Support Services Manager course Learn Legal Support Services Manager skills at your own pace from the comfort of your home Gain a complete understanding of Legal Support Services Manager course Accessible, informative Legal Support Services Manager learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Legal Support Services Manager Study Legal Support Services Manager in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Legal Support Services Manager Course Legal Support Services Manager Curriculum Breakdown of the Legal Support Services Manager Course Course Outline: Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: Law of Contract & Law of Tort Module 04: Wills, Probate, Estate Law Module 05: Property Law & Conveyancing Practice Module 06: Criminal Law Module 07: Understanding Criminal Psychology Module 08: Contract & Business Law Module 09: Family Law and Insurance Practice Module 10: Conflict and Conflict Resolution Module 11: Professional Writings and Documents Module 12: Document Proofreading and Editing Module 13: Meeting Management & Minute Taking Module 14: Data Management and Record-Keeping Module 15: Other Essential Skills for Secretarial Role Module 16: Human Rights CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Legal Support Services Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Legal Support Services Manager. It is also great for professionals who are already working in Legal Support Services Manager and want to get promoted at work. Requirements To enrol in this Legal Support Services Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path Legal Operations Manager: £40,000 to £80,000 per year Legal Project Manager: £35,000 to £65,000 per year Compliance Manager: £45,000 to £80,000 per year Contracts Manager: £35,000 to £60,000 per year Legal Technology Manager: £40,000 to £75,000 per year Legal Support Services Supervisor: £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Legal Executive Assistant skills? If yes, then you have come to the right place. Our comprehensive course on Legal Executive Assistant will assist you in producing the best possible outcome by mastering the Legal Executive Assistant skills. The Legal Executive Assistant course is for those who want to be successful. In the Legal Executive Assistant course, you will learn the essential knowledge needed to become well versed in Legal Executive Assistant. Our Legal Executive Assistant course starts with the basics of Legal Executive Assistant and gradually progresses towards advanced topics. Therefore, each lesson of this Legal Executive Assistant course is intuitive and easy to understand. Why would you choose the Legal Executive Assistant course from Compliance Central: Lifetime access to Legal Executive Assistant course materials Full tutor support is available from Monday to Friday with the Legal Executive Assistant course Learn Legal Executive Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Legal Executive Assistant course Accessible, informative Legal Executive Assistant learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Legal Executive Assistant Study Legal Executive Assistant in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Legal Executive Assistant Course Legal Executive Assistant Curriculum Breakdown of the Legal Executive Assistant Course Course Outline: Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: Law of Contract & Law of Tort Module 04: Wills, Probate, Estate Law Module 05: Property Law & Conveyancing Practice Module 06: Criminal Law Module 07: Understanding Criminal Psychology Module 08: Contract & Business Law Module 09: Family Law and Insurance Practice Module 10: Conflict and Conflict Resolution Module 11: Professional Writings and Documents Module 12: Document Proofreading and Editing Module 13: Meeting Management & Minute Taking Module 14: Data Management and Record-Keeping Module 15: Other Essential Skills for Secretarial Role Module 16: Human Rights CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Legal Executive Assistant course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Legal Executive Assistant. It is also great for professionals who are already working in Legal Executive Assistant and want to get promoted at work. Requirements To enrol in this Legal Executive Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Legal Executive Assistant: £22,000 to £45,000 per year Legal Administrator: £20,000 to £35,000 per year Legal Secretary: £18,000 to £40,000 per year Paralegal: £20,000 to £40,000 per year Legal Compliance Officer: £25,000 to £50,000 per year Legal Office Manager: £30,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

***With this Personal Development Training for Teachers, get a Personal Hygiene Course completely FREE and prevent yourself from being infected by Coronavirus and other contagious diseases.*** Personal Development Training for Teachers is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Personal Development Training for Teachers and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 9 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Relationship Management in Classroom for Teachers Developing Healthy Relationships with Students 00:08:00 Communicating Effectively with Parents 00:05:00 Managing Management, How to Deal with the Boss 00:06:00 Psychological Tools for the Champion Teacher 00:05:00 Understanding Problems of Child Development for Teachers Factors That Influence Development 00:39:00 Problems of Infancy 00:19:00 Problems of Childhood 00:23:00 Problems of Adolescence 00:29:00 Advanced Diploma in Child Development Factors That Influence Development 00:39:00 Cognitive Development 00:25:00 Social and Emotional Development 00:44:00 Personality and Intellectual Development in Children 00:39:00 Stages of Language Development 00:29:00 Understanding Moral Development 00:20:00 Level 2 Certificate in Professional Supervision Skills Introduction Getting Started 00:01:00 Setting Expectations Setting Expectations 00:03:00 Setting Expectations Case Study 00:01:00 Setting Goals Setting Goals 00:06:00 Setting Goals Case Study 00:01:00 Assigning Work Assigning Work 00:04:00 Assigning Work Case Study 00:01:00 Degrees of Delegation Degrees of Delegation 00:03:00 Degrees of Delegation Case Study 00:01:00 Implementing Delegation Implementing Delegation 00:07:00 Implementing Delegation Case Study 00:01:00 Providing Feedback Providing Feedback 00:05:00 Providing Feedback Case Study 00:01:00 Managing Your Time Managing Your Time 00:05:00 Managing Your Time Case Study 00:01:00 Resolving Conflict Resolving Conflict 00:04:00 Resolving Conflict Case Study 00:01:00 Tips for Special Situations Tips for Special Situations 00:05:00 Tips for Special Situations Case Study 00:01:00 A Survival Guide for the New Supervisor A Survival Guide For The New Supervisor 00:03:00 A Survival Guide For The New Supervisor Case Study 00:01:00 Wrapping Up Wrapping Up 00:01:00 Classroom Management Training for Teachers Introduction to Teach Like a Champion Introduction Teach Like a Champion 00:10:00 Classroom Management How to Avoid Students Disrupting the Class 00:11:00 How to Stop Distruptions Once They Begin 00:09:00 Choosing an Appropriate Seating Arrangement 00:03:00 Choosing the Best Communication System for the Class 00:10:00 Planning The Critical Importance of Planning 00:08:00 How to Plan an Effective Lesson 00:09:00 How to Plan an Effective Units 00:06:00 How to Plan for the Whole Semester 00:05:00 Assessments and Grading Creating Effective Assessments 00:08:00 Efficient Grading Techniques 00:06:00 The Power of Formative Assessment 00:10:00 The Strengths and Weaknesses of Summative Assessment 00:04:00 Relationship Management Developing Healthy Relationships with Students 00:08:00 Communicating Effectively with Parents 00:05:00 Managing Management, How to Deal with the Boss 00:06:00 Psychological Tools for the Champion Teacher 00:05:00 Conclusion Review the Key Ideas of the Course 00:06:00

This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder. It covers all the major topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

Contribute towards your RICS CPD requirements for the year with online webinars from Property Elite. This package contains over 30 hours of online webinars (formal CPD), which you can top up with your own informal CPD via structured reading after you watch each recorded session. Perfect for qualified AssocRICS surveyors and Chartered Surveyors, as well as RICS APC and AssocRICS candidates. Our CPD webinars cover topics relevant to most pathways, including both technical and mandatory competencies and current hot topics.

Project Management Course (Project Manager) - Updated 2024 Are you ready to elevate your career and become the project manager everyone turns to when success is the only option? Whether you're a budding professional or a seasoned expert looking to sharpen your skills, our Project Management Course is your gateway to mastering the strategies, tools, and mindset needed to lead any project to triumph. According to Reed a Project Manager can earn from £45,000 to £55,000 in a year depending on qualification, experience, location and other factors. Our project management course will teach you everything from organising meetings and conferences to conflict, risk and stress management. Don't miss out on this opportunity to become the project manager who can turn vision into reality. Join our Project Management Course and gain the skills that make you stand out in any industry. Key Features: CPD Certified Project Management Course course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Project Management courseis a smart investment in your professional future. Our Project Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Project Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Project Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Project Management Course (Project Manager): Module 01: Introduction to Project Management Module 02: PMBOK and PMI Principles Module 03: Navigating Global Project Landscapes Module 04: Understanding Project Life Cycles Module 05: Strategic Time Management in Projects Module 06: Ensuring Quality Management in Projects Module 07: Mastering Effective Planning & Scheduling Module 08: Human Resource Management Strategies Module 09: Performance Management Techniques Module 10: Talent Management Practices Module 11: Organising Meetings and Conferences Module 12: Efficient Management of Resources Module 13: Strategies for Change Management Module 14: Business Resilience and Crisis Management Module 15: Effective Conflict Management Approaches Module 16: Stress Management Strategies Module 17: Enhancing Communication Skills Module 18: Procurement & Purchasing Management Strategies Module 19: Comprehensive Risk Management Strategies Learning Outcomes: After completing this Project Management Course you will be able to: Master project initiation, planning, execution, and closure processes with good project management. Apply PMBOK and PMI principles to enhance project management planning and execution. Navigate global project landscapes with insights into diverse cultural considerations. Implement time and quality management techniques for project management success. Develop human resource, talent, and performance management skills in projects through project management. Acquire proficiency in conflict resolution, stress management, and effective communication. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Project Management Course (Project Manager) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Project Management Course (Project Manager). Moreover, this course is ideal for: Aspiring project managers seeking comprehensive project management knowledge. Professionals transitioning into project management roles for career advancement. Team leaders and supervisors aiming to enhance their project management skills. Entrepreneurs managing projects within their businesses. Individuals looking to understand the complexities of project management. Anyone who wants to know more about project management. Requirements There are no requirements needed to enrol into this Project Management Course (Project Manager) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Project Management Course (Project Manager) course. Career path After finishing this Project Management Course (Project Manager)you will have multiple job opportunities waiting for you. Some of the following Job sectors of Project Management Course (Project Manager) are: Project Manager Programme Manager Project Coordinator Risk Manager Procurement Manager Change Management Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

🌟 Unlock Success in the Workplace with Mastering Workplace Communication through Active Listening! 🌟   Are you looking to propel your career to new heights? Enhance your professional relationships? Elevate your communication skills to stand out in today's competitive workplace? Welcome to our transformative online course: 'Mastering Workplace Communication through Active Listening.' In this comprehensive program, you will embark on a journey that goes beyond traditional communication methods. Active listening is the cornerstone of effective communication, and this course is designed to equip you with the essential skills to become a master communicator.   🚀 What You'll Gain: Enhanced Communication Proficiency: Learn the art of active listening, enabling you to understand others deeply, fostering trust and cooperation. Improved Interpersonal Relationships: Build stronger connections with colleagues, supervisors, and clients, leading to more productive and harmonious collaborations. Conflict Resolution Expertise: Acquire conflict resolution strategies by listening actively, diffusing tensions, and reaching mutually beneficial resolutions. Career Advancement Opportunities: Stand out in your professional sphere by showcasing superior communication skills, leading to promotions and recognition. Boosted Team Performance: Foster a positive work environment by cultivating listening skills, resulting in increased team productivity and efficiency. 🔑 Course Highlights: Engaging Modules: Dive into interactive modules filled with practical exercises, real-life scenarios, and quizzes to reinforce your learning. Expert-Led Instruction: Learn from industry experts who will guide you through proven techniques and strategies for effective communication. Accessible Anytime, Anywhere: Enjoy the convenience of learning at your own pace, fitting lessons seamlessly into your busy schedule. Peer Interaction: Engage with a community of like-minded individuals, sharing experiences and insights to enhance your learning journey.   🎓 Who Should Enroll: Professionals seeking to excel in their careers by mastering communication skills. Team leaders, managers, and supervisors aiming to create cohesive and productive work environments. Individuals aspiring to build stronger personal and professional relationships through effective communication.   🌟 Enroll Now and Empower Your Communication Skills Today! 🌟 Invest in yourself and your future success by enrolling in 'Mastering Workplace Communication through Active Listening.' Join countless professionals who have transformed their careers through effective communication. Don't miss this opportunity to unlock your full potential in the workplace! Sign up now to gain immediate access and start your journey toward becoming a master communicator! Course Curriculum INTRODUCTION Promo Video - Listening Skills The Ultimate Workplace Soft Skills 00:00 LISTENING TACTICS & STRATEGIES Quick Wins - The Cell Phone Secret to Good Listening Skills 00:00 Stacking the Listening Environment in Your Favor 00:00 The Telephone Listening Trap Will Never Catch You Again 00:00 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 00:00 Setting Just One Agenda Item Listening 00:00 It Is Incredibly Easy to See How Well You Are Listening - Test 00:00 It's Even Easier to Listen When You Do This 00:00 Technology Will Eat Your Brain Unless You Do This 00:00 Using Your Most Effective Body Language Tool 00:00 The Best Listening Body Language From the Neck Down 00:00 Reading the Speaker's Body 00:00 Connecting At the Emotional Level with Your Colleague To Hear All 00:00 Mastering the Art of NOT Interrupting 00:00 Asking for Clarification Is A Great Form of Listening 00:00 Engaging in Conversation at Just the Right Time 00:00 Strong Listening Creates Strong Reactions From You 00:00 Honing Your Sense of Timing and Judgment to Make You a Great Listener 00:00 Using The Magic of Pen and Paper Tools to Your Advantage 00:00 Summarizing the Conversation Is Great for You and Your Colleague 00:00 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time! 00:00 CONCLUSION Conclusion - Your New Reputation As a Great Listener! 00:00

Follow your dreams by enrolling on the Paralegal Training and The UK legal System course today and develop the experience, skills and knowledge you need to enhance your expert development. Paralegal Training and The UK legal System will help you arm yourself with the qualities you need to work towards your dream job. Study the Paralegal Training and The UK legal System training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Paralegal Training and The UK legal System course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Paralegal Training and The UK legal System course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Paralegal Training and The UK legal System course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Paralegal Training and The UK legal System course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Paralegal Training and The UK legal System course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Paralegal Training and The UK legal System course. The Paralegal Training and The UK legal System course is designed by industry experts and is tailored to help you learn new skills with ease.  The Paralegal Training and The UK legal System is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Paralegal Training and The UK legal System when it suits you. Access the Paralegal Training and The UK legal System course modules from any internet-enabled device, including computers, tablets, and smartphones. The Paralegal Training and The UK legal System course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Paralegal Training and The UK legal System now and start learning instantly! What You Get Out Of Studying Paralegal Training and The UK legal System With Janets: Receive a digital Certificate upon successful completion of the Paralegal Training and The UK legal System course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Paralegal Training and The UK legal System training course is delivered through Janets' online learning platform. Access the Paralegal Training and The UK legal System content from any internet-enabled device whenever or wherever you want to. The Paralegal Training and The UK legal System course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Paralegal Training and The UK legal System is ideal for those who already work in this sector or are an aspiring expert . This Paralegal Training and The UK legal System course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Paralegal Training and The UK legal System is open to all students and has no formal entry requirements. To study the Paralegal Training and The UK legal System course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Paralegal Training and The UK legal System is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Paralegal Training and The UK legal System and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 01: Understanding the Concept of Paralegal Understanding the Concept of a Paralegal 00:25:00 Module 02: Key Legal Terminology Key Legal Terminology 00:16:00 Module 03: Effective Communication Skills for Paralegals Effective Communication Skills for Paralegals 00:39:00 Module 04: The Legal Workplace & Professionals The Legal Workplace and Professionals 00:45:00 Module 05: Law & Legal Systems Law and Legal Systems 00:33:00 Module 06: Contract & Business Law Contract & Business Law 00:54:00 Module 07: Property Law Property Law 00:19:00 Module 08: Wills, Probate, Estate Law Wills, Probate, Estate Law 00:15:00 Module 09: Criminal Law Criminal Law 00:24:00 Module 10: Common Paralegal Legal Matters Common Paralegal Legal Matters 00:35:00 Module 11: Human Rights Human Rights 00:12:00 Module 12: Conflict and Conflict Resolution Conflict and Conflict Resolution 00:18:00 Module 13: Professional Conduct and Ethics of Paralegals Professional Conduct and Ethics of Paralegals 00:25:00 Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals 00:12:00 Mock Exam Mock Exam- Paralegal Training and The UK legal System 00:20:00 Final Exam Final Exam- Paralegal Training and The UK legal System 00:20:00 Assignment Assignment - Paralegal Training And The UK Legal System 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour.   You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work

Anyone who wants to have a successful workplace needs to have proper management skills, especially civility. In this course, you will learn what civility is and what its behavioural indicators are? You will understand the costs of civility and its rewards for your workplace. You will know the proper workplace etiquettes and the basic styles of conflict resolution. Acquire the skills in diagnosing causes of uncivil behaviour and understand the role of forgiveness. Gain the ability to recommend the procedure for systematising civil behaviour suited for your workplace.In this course you will learn the necessary skills, knowledge and information about Workplace Management for your business or organisation to succeed. Course Highlights Workplace Management Course: Civility Maintain is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Workplace Management Course: Civility Maintain into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Workplace Management Course: Civility Maintain Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Workplace Management Course: Civility Maintain is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Workplace Management Course: Civility Maintain is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started FREE 00:30:00 Module Two - Introduction FREE 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Final Exam