In today’s fast-paced professional landscape, effective interpersonal skills are essential for building meaningful connections, fostering teamwork, and driving success. Our Interpersonal Skills for Professional Development course is designed to provide professionals with the tools to enhance communication, manage relationships, and navigate complex workplace dynamics. Through a blend of insightful content and targeted strategies, this course focuses on developing the key competencies needed for successful collaboration and personal growth within any organisation. By honing these vital interpersonal skills, you will learn to approach challenges with confidence, manage conflicts with finesse, and engage in more productive discussions. Whether you are looking to improve your ability to lead a team, enhance client relationships, or simply communicate more effectively, this course will help you advance in your career. Join a community of like-minded professionals and refine your ability to connect, influence, and succeed – all from the comfort of your own space. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Interpersonal Skills Module 02: Effective Communication Module 03: Emotional Intelligence Module 04: Collaboration and Teamwork Module 05: Networking and Relationship Building Module 06: Cultural Sensitivity and Diversity Module 07: Conflict Management Module 08: Negotiation Skills Learning Outcomes: Enhance communication proficiency. Develop emotional intelligence for better relationships. Master teamwork and collaboration. Expand your network and build lasting relationships. Foster cultural sensitivity and diversity awareness. Hone conflict resolution and negotiation skills. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Recent graduates entering the job market. Professionals seeking career advancement. Entrepreneurs and small business owners. Managers and team leaders. Sales and customer service representatives. Anyone aiming to improve their professional interactions. Career path Customer Relationship Manager Human Resources Specialist Sales and Marketing Coordinator Project Manager Team Leader Business Development Executive Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
In the heart of every community lies the foundation of social harmony and stability - Social Housing and Tenant Management. Step into a world where every dwelling holds a story, and every tenant is a vital thread in the fabric of society. Welcome to the Level 3 Certificate in Social Housing and Tenant Management course, where we unravel the secrets to effective management and nurturing of social housing communities. From the very inception of understanding the nuances of social housing to the delicate art of tenant selection and management, this Social Housing and Tenant Management course is your gateway to becoming a steward of community well-being. Explore the intricacies of rental income management, arrears mitigation, and the vital aspects of maintenance, safety, and security within social housing frameworks. Empower yourself with the knowledge to foster resident involvement, ensuring that every voice is heard and every concern addressed. Learn to navigate the complexities of dealing with anti-social behaviours with tact and diplomacy, fostering environments of respect and cooperation. Join us on a transformative journey with our Level 3 Certificate in Social Housing and Tenant Management where theory meets practice, and where every lesson learned is a step towards creating inclusive and thriving social housing communities. Learning Outcomes of Level 3 Certificate in Social Housing and Tenant Management course: Develop a comprehensive understanding of social housing principles and practices. Master the art of tenant selection, management, and conflict resolution. Acquire skills in managing rental income and mitigating arrears effectively. Ensure the maintenance, safety, and security of social housing properties. Foster resident involvement and community engagement initiatives. Effectively address and mitigate anti-social behaviours within social housing communities. Level 3 Certificate in Social Housing and Tenant Management Module 01: Introduction to Social Housing Module 02: Tenant Selection and Tenant Management Module 03: Managing Rental Income and Arrears Module 04: Maintenance, Safety, and Security of Social Housing Module 05: Resident Involvement in Social Housing Module 06: Dealing with Anti-Social Behaviours Module 07: Career Prospects of Social Housing Manager Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Social Housing and Tenant Management course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Social Housing and Tenant Management course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Social Housing and Tenant Management course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Social Housing and Tenant Management The Level 3 Certificate in Social Housing and Tenant Management is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Social Housing and Tenant Management like - Housing Officers Property Managers Community Development Workers Social Workers Local Authority Officials Requirements Level 3 Certificate in Social Housing and Tenant Management To enrol in this Level 3 Certificate in Social Housing and Tenant Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Social Housing and Tenant Management Social Housing Manager: £25,000 - £45,000 Housing Officer: £20,000 - £35,000 Property Manager: £25,000 - £40,000 Community Development Worker: £20,000 - £35,000 Tenancy Support Officer: £20,000 - £35,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Unlock the secrets to success in the beauty industry with our Salon Management 101 course. From strategic business planning to effective marketing and human resource management, gain essential skills for running a thriving beauty salon. Elevate your salon leadership, financial literacy, and customer experience to stand out in this dynamic industry. Enroll now and empower your journey in salon entrepreneurship!
HR Management Course Training Online Begin your career as an HR manager by enrolling in Course Cave's HR Management course. This course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR Management course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. HR MANAGEMENT 20 COURSES BUNDLED INFO Main Course: HR Management Course HR Management Bundle Additional Courses Course 01: Level 7 Business Management Course Course 02: Level 7 Diploma in Leadership & Management Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Retail Management Course Course 05: Level 5 Diploma in Risk Management Course Course 06: Level 5 Health and Safety at Work Course 07: Level 5 Diploma in Business Analysis Course 08: Level 5 Negotiation Skills Course Course 09: Level 5 Proofreading & Copy Editing Course 10: Level 5 Report Writing Course Course 11: Level 4 Minute Taking Course Course 12: Level 3 Business Administration Course 13: Communication Skills Course Course 14: Workplace First Aid Training Course 15: Fire Safety Level 2 Course 16: HR and Payroll Management Course Course 17: Recruitment Consultant Diploma Course 18: Anger Management Course 19: Manual Handling Course HR Management course Course Curriculum of HR Management course Module 01: Introduction Module 02: Recruitment and Selection Module 03: Employee Relationship Module 04: Performance Management Module 05: The Necessity of Training & Development in the Workplace Module 06: Motivating and Rewarding Employees Module 07: Equality and Diversity Module 08: Health and Safety of Employees Module 09: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method of HR Management course After completing each module of the HR Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of HR Management course After completing the MCQ/Assignment assessment for this HR Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? HR Management course HR Management course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements HR Management course There are no specific requirements for HR Managementcourse because it does not require any advanced knowledge or skills. Students who intend to enrol in this HR Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path HR Management course After completing this HR Management course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Paralegal at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Paralegal at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Paralegal at QLS Level 5 course. Due to Paralegal at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Paralegal at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Paralegal at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Paralegal at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Paralegal at QLS Level 5 course. This Paralegal at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Paralegal at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Paralegal at QLS Level 5 course: Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Paralegal at QLS Level 5exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Paralegal at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Paralegal at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Paralegal at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Paralegal at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
From handling sensitive issues to building high-performing teams, HR and leadership roles carry more weight than ever. This HR & Leadership Management Accredited Career Bundle Course brings together key topics in people management, conflict resolution, performance oversight and strategic planning—all packed into a fully online course you can study from anywhere. Whether you're in HR already or aiming to lead teams with confidence, this bundle gives you the knowledge to work smarter, communicate better and make decisions that matter. You’ll explore the essentials of leadership, recruitment, team development, and employee relations—all while staying current with workplace expectations and management tools. The best part? You don’t need to sit in a seminar room or book a conference ticket. With flexibility built in, this course fits around your schedule and gives you access to the knowledge you need to move forward in HR and leadership roles—without all the waffle. Job Responsibilities in HR & Leadership Management: Developing and implementing HR policies and procedures Recruiting and selecting qualified candidates Managing employee performance and conducting performance evaluations Providing guidance and support to employees on HR-related matters Developing and delivering training programs Handling employee relations and resolving conflicts Managing compensation and benefits programs Ensuring compliance with employment laws and regulations Strategic planning and contributing to organizational development Skills needed to be successful in HR & Leadership Management: Strong communication and interpersonal skills Excellent problem-solving and decision-making abilities Knowledge of employment laws and regulations Ability to manage and resolve conflicts Leadership and team management skills Strategic thinking and planning capabilities Analytical and critical thinking skills Effective organisational and time management abilities Expected Salaries in HR & Leadership Management: HR Assistant: £20,000 - £25,000 per year HR Manager: £35,000 - £50,000 per year HR Director: £60,000 - £100,000+ per year Leadership Development Manager: £40,000 - £60,000 per year Training and Development Manager: £40,000 - £60,000 per year Key Features of HR & Leadership Management Career Bundle CPD Accredited HR & Leadership Management Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases HR & Leadership Management course HR Management Uk Employment Law Leadership & Management GDPR Workplace Management (Violence, Harassment, Civility) Anti Harassment and Bullying at Work Anti-Bribery and Corruption Developing Good Employee Relations Sexual Harassment in the Workplace Conflict Resolution Critical Thinking And Problem Solving Managing Sickness and Absence Certificate in Facilitation Manager Training Communication Skills Negotiation Body Language Presentation First Aid at work Mental Health Awareness Communication: Identifying and Reducing Barriers Change Management Handling Difficult Conversation Organisational Skills Time Management Minute Taking Covid-19 Awareness Course Accreditation This HR & Leadership Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your HR & Leadership Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR and Leadership Management- Essential Skills bundle is ideal for anyone looking to start a career in the field, which includes the following related professions: Manager Line manager Team leader Supervisor Executive HR Assistant HR Manager Requirements No prior degree or experience is required to enrol in this course. Career path This HR & Leadership Management Course will help you to explore avariety of career paths in the related industry, including: HR Advisor HR Business Partner Recruitment Manager Training Manager Compensation and Benefits Specialist Organisational Development Consultant Employee Relations Manager Talent Acquisition Specialist Leadership Development Coordinator Performance Management Consultant Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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Negotiation Skills and Sales Psychology for Estate Agent Diploma Elevate your career in real estate with our Negotiation Skills and Sales Psychology for Estate Agent Diploma. This comprehensive course is meticulously designed to sharpen your negotiation acumen and deepen your understanding of sales psychology, setting you on a path to excellence in estate agency. Learning Outcomes: Gain comprehensive knowledge about the role of an estate agent. Distinguish between various types of estate agents. Master the art of negotiation in real estate transactions. Develop expertise in letting property. Create a structured negotiation framework. Acquire skills to manage and resolve difficult situations effectively. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Negotiation Skills and Sales Psychology for Estate Agent Diploma: Understanding Estate Agent: Develop a nuanced understanding of the estate agent's role, focusing on responsibilities, legal frameworks, and professional ethics. Different Types of Estate Agents: Discern the key differences between residential, commercial, and dual agents, including the specific skill sets and legal requirements for each. Estate Agent Strategies in Real Estate Negotiations: Enhance your negotiation prowess by understanding persuasive techniques, risk management strategies, and ethical considerations specific to real estate. Letting Property: An Estate Agent's Guide: Delve deep into the art and science of property letting, encompassing tenant acquisition, lease agreements, and property management best practices. Creating a Negotiation Framework: Design a holistic framework for real estate negotiations, incorporating essential components like planning, communication, and conflict resolution. How To Deal With Difficult Situations: Master the strategies to resolve challenging situations, from legal disputes to ethical dilemmas, equipping you with the skills to turn obstacles into opportunities.
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Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the The Complete Agile Scrum Fundamentals Course bundle! 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