857 Conflict Resolution courses

Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Recognizing the Impact of Conflict Identify Your Personal Reaction to Conflict Develop a Healthy Attitude Toward Conflict 2. Analyzing Conflict Assess the Situation Identify the Source of the Conflict 3. Dealing with Conflict Listen Actively Communicate Effectively Respond to Negative Tactics Avoid Conflict Escalation 4. Resolving Conflict Evaluate Approaches to Conflict Resolution Determine the Best Solution Implement an Action Plan Additional course details: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Introduction: Conflicts are almost a certainty. While in some situations, conflicts are harmless, there are other cases where these types of situations can cause tension. Sometimes it is easy to work through these challenging situations, but when things are hard to deal with, it can be useful to access tools that will help defuse the issue. This is where the Thomas-Kilmann Conflict Mode Instrument (TKI) comes into play. Professors of management, Ken Thomas, PhD and Ralph Kilmann PhD, created the TKI Conflict Mode Instrument to help with conflict resolution. The TKI works with organisations and individuals to help assess how they deal with conflicts and when/where they can make changes so that effective resolutions can be made. It can be hard to imagine that every conflict will turn out okay, but with the approach that the TKI Conflict Mode instrument takes, it is possible. Not only can this assist a person in their day-to-day life, but organisations can implement it to encourage a better workflow. By assessing an individual and providing them with an in-depth analysis of how to react to certain conflict situations, this can not only empower an individual to make the right choice, but will also teach them how to handle future, unexpected conflict situations.   What You Will Learn What the Thomas-Kilmann Conflict Mode Instrument (TKI) is and why it is a useful management tool How the TKI works and when it can be applied About the five conflict-handling modes that can be implemented in almost every conflict situation The benefits of the TKI not just for individuals, but also for members of an organisation How one can obtain TKI training and certification Benefits Of Taking this Course You will learn about the TKI and why it has been such a success with individuals and organisations since being published in the 1970s. Additionally, individuals can learn how to implement the results of the assessment test in real-life situations. You will learn about the TKI and how it works to create an in-depth conflict resolution profile for an individual. This profile will essentially indicate how a person should approach each conflict. You will get an understanding of the five conflict-handling modes and will know what situations they should be applied. You will learn what the benefits of TKI training are and why the assessment can help individuals approach conflicts with more acceptance of the situation. You will know how to obtain TKI training and certification and other assessment tests, their benefits, and why using some of them in combination with the TKI can yield even better results. Course Modules: Module 01: What is the Thomas-Kilmann Conflict Mode Instrument? Module 02: How does the TKI model work and how do individuals apply it to real conflict situations? Module 03: The five conflict-handling styles and understanding how they work Module 04: What are the benefits of the TKI Conflict Mode Instrument and who can benefit from it? Module 05: How to get certified and what other test to combine the TKI with for deeper insight into a person's personality and conflict management

Explore the intricate world of International Relations and Diplomacy with our comprehensive course. Gain practical insights into diplomatic practices, strategic approaches, and global issues, equipping yourself with the knowledge and skills to navigate the complexities of contemporary international affairs. From theories and legal frameworks to regional dynamics and emerging trends, this course is your key to understanding, contributing to, and shaping the future of global relations.

Description Want to work as a skilled manager? Enrol the Diploma in Management Skills course and explore the various management skills for fostering your managerial career. If you are a new manager and want to enhance your skill, the course is the best choice for you. The course teaches you the techniques of engaging and motivating your employees in the work so that they can give maximum output. You will explore the 'lean management' strategies for problem-solving and process improvement. The techniques of solving conflict resolution and workplace bullying will also be covered in the course. Finally, you will learn to handle a team efficiently. Upon completion, you will be able to develop strategies for fostering high engagement and empowerment. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Management Skills is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Management Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to the Essential Skills Introduction 00:09:00 Self-Assessments 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:08:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:08:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:13:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Diploma in Management Skills 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam - Diploma in Management Skills 00:20:00 Final Exam Final Exam - Diploma in Management Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Elevate Your Caring Journey: Domiciliary Care Training Embark on a transformative exploration into the world of compassionate caregiving with our 'Domiciliary Care Training' course. Unveil the art and science of providing care within the familiar and comforting walls of a client's home. This course is more than a collection of modules; it's a key to unlocking a fulfilling career where every task is a gesture of kindness. From mastering health and safety protocols to delving into the nuances of medication management, this training equips you with the skills to provide holistic care. Navigate the complexities of infection prevention, learn the intricacies of basic life support, and gain insights into resolving conflicts with our comprehensive modules. This course isn't just about acquiring knowledge; it's an empowering journey that turns every learner into a beacon of comfort and support in the realm of domiciliary care. Learning Outcomes Acquire a deep understanding of domiciliary care principles. Master health and safety practices crucial for home-based caregiving. Implement infection prevention and control measures effectively. Proficiently manage and administer medications in a home setting. Develop conflict resolution skills tailored to domiciliary care. Why choose this Domiciliary Care Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Domiciliary Care Training for? Aspiring domiciliary care professionals seeking foundational knowledge. Individuals interested in a career providing personalized in-home care. Caregivers looking to enhance their skills and career prospects. Health and social care students aiming to specialize in domiciliary care. Those passionate about making a meaningful impact in people's lives. Career path Domiciliary Care Assistant: £18,000 - £25,000 Home Care Coordinator: £22,000 - £30,000 Senior Domiciliary Carer: £25,000 - £35,000 Community Support Worker: £20,000 - £28,000 Healthcare Assistant: £17,000 - £22,000 Domiciliary Care Manager: £30,000 - £40,000 Prerequisites This Domiciliary Care Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Domiciliary Care Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Domiciliary Care Introduction to Domiciliary Care 00:15:00 Module 02: Health and Safety for Domiciliary Carers Health and Safety for Domiciliary Carers 00:33:00 Module 03: CSTF Infection Prevention and Control CSTF Infection Prevention and Control 00:37:00 Module 04: CSTF Resuscitation - Basic Life Support CSTF Resuscitation - Basic Life Support 00:24:00 Module 05: Medication Management and Administration Medication Management and Administration 00:18:00 Module 06: CSTF Information Governance CSTF Information Governance 00:25:00 Module 07: CSTF Conflict Resolution CSTF Conflict Resolution 00:20:00 Module 08: Mental Health Care Mental Health Care 00:23:00 Assignment Assignment - Domiciliary Care Training 00:00:00

Office Politics for Managers is a comprehensive training program that equips managers with the knowledge and skills to navigate the complex landscape of office politics effectively. This course covers a range of topics, from understanding office dynamics and dealing with gossip to resolving conflicts and maintaining ethical conduct. Participants will learn strategies for building relationships, gaining support for their projects, and excelling in their managerial roles. Learning Outcomes: Upon completion of this course, participants will be able to: Understand the dynamics of office politics and its impact on the workplace. Develop effective communication and influencing skills. Learn to address and mitigate rumors, gossip, and misinformation. Identify and manage various office personalities to build productive relationships. Acquire strategies for gaining support and buy-in for managerial initiatives. Master conflict resolution techniques to maintain a harmonious work environment. Uphold high ethical standards in all professional interactions. Recognize the importance of teamwork and collaboration in managerial success. Why buy this Office Politics for Managers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Politics for Managers there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Politics for Managers does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Current and aspiring managers seeking to enhance their leadership skills. Professionals who want to excel in their careers by navigating office politics adeptly. Team leaders, supervisors, and project managers. Human resources professionals responsible for organizational culture. Prerequisites This Office Politics for Managers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Middle Manager - Potential earning of £40,000 - £70,000 per year. Senior Manager/Director - Median earning of £70,000 - £120,000 per year. HR Manager - Median earning of £35,000 - £70,000 per year. Organizational Development Consultant - Potential earning of £40,000 - £80,000 per year. Executive Coach - Potential earning of £50 - £150 per hour. Course Curriculum Module 01: New Hires New Hires 00:04:00 Module 02: It's About Interacting and Influencing It's About Interacting and Influencing 00:04:00 Module 03: Dealing with Rumors, Gossip, and Half - Truths Dealing with Rumors, Gossip, and Half - Truths 00:04:00 Module 04: Office Personalities (I) Office Personalities (I) 00:05:00 Module 05: Office Personalities (II) Office Personalities (II) 00:05:00 Module 06: Getting Support for Your Projects Getting Support for Your Projects 00:04:00 Module 07: Conflict Resolution Conflict Resolution 00:05:00 Module 08: Ethics Ethics 00:05:00 Module 09: You Are Not an Island You Are Not an Island 00:04:00 Module 10: Social Events Outside of Work Social Events Outside of Work 00:05:00

Unlock your leadership potential and become a master of supervision with our comprehensive course. Enhance your skills and learn to manage your team like a pro with 9 essential modules, including conflict management and cybersecurity for employees. Enrol in our comprehensive Mastering Supervision course today and gain the essential skills required to manage your team like a pro. Learning outcomes: Understand the fundamentals and role of supervision Develop essential skills for effective employee management Improve communication and conflict resolution abilities Gain knowledge on recruitment and dismissal processes Learn interactive training techniques for new supervisors Understand the importance of cybersecurity for employees Take your leadership skills to the next level with our Mastering Supervision course. This comprehensive program covers nine essential modules, providing you with the knowledge and skills to become a highly effective supervisor. You will learn the fundamentals of supervisor training, the role of supervision, and essential skills in supervision. You will also develop knowledge in recruitment and dismissal processes, employee management, communication skill development, interactive training for new supervisors, conflict management, and cyber security for employees. Our course is designed for anyone looking to enhance their leadership skills and become an effective supervisor. Whether you're a manager, team leader, or aspiring supervisor, this course will provide you with the necessary knowledge and skills to succeed. Upon completion of the Mastering Supervision course, you will have a deep understanding of the role of supervision, the essential skills required for effective employee management, and techniques for conflict resolution. You will also gain knowledge on recruitment and dismissal processes, interactive training for new supervisors, and the importance of cybersecurity for employees. This course will equip you with the necessary tools to become a highly effective supervisor and lead your team to success. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Career path Team Leader: £24k - £38k per year Operations Manager: £32k - £62k per year Production Manager: £26k - £57k per year Customer Service Manager: £24k - £44k per year Retail Manager: £18k - £43k per year Project Manager: £26k - £65k per year.

Unlock your potential as a line manager with our comprehensive Line Management & Talent Management Strategies course. Learn effective communication, talent management, conflict resolution, and more through our 11 module programme. Take the first step towards becoming a confident and successful leader today!" Learning outcomes: Develop coaching and mentoring skills to support your team's growth. Understand effective performance appraisal management to improve team performance. Gain insight into employee relations and how to handle conflicts. Build effective communication skills to boost productivity and team morale. Discover stress and time management techniques to enhance your overall performance. Learn how to apply employment law and talent management strategies to drive organisational success. Our Line Management & Talent Management Strategies course is designed for professionals looking to develop their leadership and management skills. The course covers essential topics such as coaching, supervising, motivating, counselling, and talent management, and also touches on areas such as stress management, communication, and employment law. Through our 11 module programme, you will learn valuable skills that can help you improve your performance as a line manager and drive your organisation's success. At the end of this course, you will have a deep understanding of the responsibilities of a line manager, as well as the tools and strategies needed to lead and manage a team effectively. With our practical, theory-based approach, you will be able to apply your knowledge and skills immediately in your workplace. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring and current line managers seeking to improve their leadership and management skills HR professionals looking to enhance their knowledge of talent management and employment law Team leaders and supervisors aiming to build their coaching and communication skills Business owners and entrepreneurs who want to learn how to manage their teams effectively Career path Line Manager (£25,000 - £65,000 per annum) HR Manager (£30,000 - £70,000 per annum) Talent Manager (£35,000 - £85,000 per annum) Employee Relations Specialist (£30,000 - £65,000 per annum) Conflict Resolution Specialist (£25,000 - £60,000 per annum) Organisational Development Manager (£40,000 - £100,000 per annum)

  Relationship Counselling in Kensington: Reconnect and Grow with Our 3-Session PackageEnhance your relationship with our personalized Relationship Counselling in Kensington. Our specialized package offers three intensive 1-hour sessions designed to improve communication, resolve conflicts, and build a deeper emotional connection.In these sessions, couples will learn and practice: Communication Skills: Develop the ability to express your thoughts and emotions clearly while improving your active listening skills. Conflict Resolution Strategies: Learn effective methods to address and resolve disagreements constructively, ensuring mutual respect and understanding. Emotional Intimacy: Strengthen your emotional bond by understanding each other’s needs and fostering empathy. Trust Building: Discover techniques to rebuild and maintain trust, an essential element of a healthy relationship. Stress Management: Gain tools to manage external stressors together, fostering a supportive and resilient partnership. Goal Alignment: Align your personal and relationship goals to create a harmonious and unified vision for your future. Our experienced therapists in Kensington provide a safe and supportive environment where couples can explore these critical aspects of their relationship. Each session is tailored to address your unique challenges and aspirations, ensuring personalized and effective guidance.Book your Relationship Counselling in Kensington today and take the first step towards a stronger, more fulfilling relationship. Relationship Counselling in Kensington and Chelsea | M.D.D Dating Coach, Couples Therapy, Breakup Counselling, Personal development Consultancy (relationshipsmdd.com)

  Relationship Counselling in Victoria: Strengthen Your Bond with Our Expert 3-Session Program   Revitalize your relationship with our bespoke Relationship Counselling in Victoria. Our expertly designed package includes three comprehensive 1-hour sessions aimed at improving communication, resolving conflicts, and fostering a deeper emotional connection.   Throughout these sessions, couples will explore and develop:   Effective Communication: Master the art of expressing your thoughts and feelings clearly while actively listening to your partner. Conflict Resolution Techniques: Learn to navigate disagreements constructively, ensuring mutual respect and understanding. Emotional Intimacy: Build a stronger emotional bond by understanding each other’s needs and cultivating empathy. Trust Enhancement: Implement strategies to rebuild and maintain trust, a cornerstone of any healthy relationship. Stress Management: Develop coping mechanisms to manage external stressors together, promoting a supportive partnership. Shared Goal Setting: Harmonize your personal and relationship goals to create a unified vision for your future. Our skilled therapists in Victoria provide a nurturing and confidential environment, allowing couples to address their unique challenges and grow together. Each session is tailored to your specific needs, ensuring personalized and impactful support.   Schedule your Relationship Counselling in Victoria today and embark on a journey towards a more resilient and fulfilling relationship. Marriage Counselling Victoria | M.D.D Dating Coach, Couples Therapy, Breakup Counselling, Personal development Consultancy (relationshipsmdd.com)