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777 Conflict Resolution courses delivered Online

Corporate & Strategic Communication Skills for Managers

By The Teachers Training

Overview Corporate & Strategic Communication Skills for Managers Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Corporate & Strategic Communication Skills for Managers Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Basic Communication Skills Definition Of Communication 00:03:00 Elements Of Communication 00:04:00 Communication Styles 00:03:00 Steps In Communication Process 00:01:00 Step 1 Of Communication Process 00:02:00 Step 1 Explained - Goal And Preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 Of Communication Process 00:04:00 Characteristics Of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language And Signals 00:03:00 Third Step In Communication - Seeing Feedback 00:04:00 Listening Skills - Listen With Compassion 00:04:00 Listening Skills - Meaning Of Paraphrasing 00:02:00 Ways To Improve Communication And Knowledge Check 00:05:00 Increase Effectiveness Of Communication 00:08:00 8 Guidelines For Giving Praise And Feedback 00:05:00 Additional Tips For Effective Communications 00:09:00 Section 02: Communication In Organisations & Strategic Communications Communication Requirements In Business 00:08:00 Skills Required In Corporate Communication 00:06:00 Interactive Communications 00:08:00 Reason Why Communication Fails 00:03:00 Communication Channels And Their Problems 00:06:00 Indications Of Incompetent Communication 00:06:00 Other Reasons For Communication Failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication In Public Communication 00:09:00 Resources And Audience For Strategic Public Communication 00:07:00 Source Of Strategic Communication 00:05:00 Strategic Communication - Summary Of Three Models 00:12:00 Strategic Communication - Guidelines For Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation And Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication And PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management And Issue Advocacy 00:06:00 External Communication - Risk And Crisis Communication 00:10:00 Case Study On Corporate Strategic Communication 00:09:00 Section 03: How To Make Strategic Communication Plans What Is Strategy? 00:06:00 What Is Communication Strategy? 00:05:00 When Communication Strategy Is Required 00:04:00 Why Communication Strategy Is Required 00:03:00 Information We Need Before Making Strategy 00:08:00 Setting Goals And Identify Audience 00:08:00 Catagorise Your Audience To Help Draft Right Message 00:04:00 Drafting Message To Cater Your Audience 00:04:00 Channels And Timing Of Communication 00:05:00 Resources Risk And Evaluation Of Communication Strategy 00:04:00 Summary Of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference Between Strategic And Tactical Communication 00:03:00 Traditional Planning And Why Refreshed Approached 00:05:00 Change Management - What Are Concerns? 00:03:00 Refreshed Approach To Communication Planning 00:07:00 Possible Problems In Communication Plan, Success Measurement 00:06:00 Measure, Feedback And Manage Cynics 00:03:00 Social Aspects Of Communication Strategy 00:12:00 Additional Planning On Social Aspects Of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How To Succeed In Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements Of Group Communication And Types Of Group 00:08:00 Advantages And Disadvantages Of Group Discussion 00:08:00 How To Prepare For Group Discussion 00:07:00 Practice For Group Discussion And Other Aspects 00:08:00 Dos And Don't Group Discussion 00:08:00 Section 05: Communication Skills For Conflict Resolution Summary Of Previous Class 00:05:00 What Is Conflict - Class Discussion? 00:07:00 Communication In Conflict 00:08:00 Meaning Of Positive Intent In Difficult Situations 00:09:00 Positive Intent - Example 00:05:00 De-Escalating Emotions As A Method To Communicate In Conflicts 00:06:00 Detached Responsibility Method In Resolving Conflicts 00:13:00 Keys To Handle Angry Peoples 00:06:00 Keys To Deal With Denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback And Exercise 00:08:00 Assignment Assignment - Corporate & Strategic Communication For Managers 00:00:00

Corporate & Strategic Communication Skills for Managers
Delivered Online On Demand8 hours 58 minutes
£24.99

Anger Management Counselling

4.7(160)

By Janets

The Anger Management Counselling is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Anger Management Counselling consists of several modules that take around 5 HOURS to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Introduction Anger Management & Conflict Resolution Program Introduction video 00:04:00 Anger Management Anger Management 00:14:00 What Causes Depression Introduction 00:05:00 Melancholy and the History of Counselling 00:07:00 Signs of Depression 00:07:00 Depression and the Brain 00:06:00 Depression and Neurons 00:09:00 Stress and depression 00:10:00 Environmental and Health Factors 00:04:00 Depression and Sleep Disorders 00:06:00 Somatic Symptoms 00:06:00 Risk Factors 00:08:00 Module 1: Assessment Questions 00:07:00 Different Types of Depression Classifying Depression & Different Classification Methods 00:07:00 Cyclothymia 00:06:00 Depression and Creative Minds 00:07:00 Dysthymia, Pre-Menstrual Dysphoric Disorder, and Atypical Depression 00:07:00 Bipolar / Manic Depression 00:06:00 Antenatal & Postpartum Depression 00:09:00 Bereavement and Grief 00:09:00 Dysthymia in Children and Adolescents 00:04:00 Depression and the Elderly 00:07:00 Psychosocial & Health Factors in the Elderly 00:03:00 Module 2: Assessment Questions 00:04:00 Different Types of Medicine Neurogenesis 00:04:00 Monoamine Oxidase Inhibitors 00:04:00 Serotonin Syndrome 00:03:00 Selective Serotonin Reuptake Inhibitors 00:03:00 Tyramine 00:03:00 Medication Statistics and Doctors in the UK & USA 00:10:00 Module 3: Assessment Questions 00:03:00 Complementary Alternative Therapies Lifestyle management, Diet, Exercise, Meditation 00:07:00 St John's Wort (hypericum perforatum) 00:05:00 Omega 3 Fatty Acids 00:04:00 Tai chi, Qigong 00:04:00 Yoga 00:04:00 Acupuncture 00:03:00 Art Therapy & Music Therapy 00:08:00 Module 4 Assessment Questions 00:04:00 Counselling Approaches to Depression Person-Centred Therapy 00:07:00 Family or Couples Therapy 00:09:00 Stepped Care Model (approach) 00:10:00 Psychodynamic/Dynamic Interpersonal Therapy 00:06:00 Rational Emotive Behavioural Therapy 00:06:00 Clinical Hypnotherapy & Cognitive Behavioural Therapy 00:05:00 Clinical Hypnotherapy for Post Traumatic Stress Disorder 00:05:00 Gestalt Therapy 00:06:00 The Therapeutic Relationship 00:07:00 Knowledge and Qualities Necessary to a Counsellor 00:03:00 Module 5 assessment questions 00:03:00 Thank You and Good Bye! 00:03:00 Additional Study Materials Additional Study Materials: Online Depression Counselling Training 00:00:00 Assignment Assignment - Anger Management Counselling 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Anger Management Counselling
Delivered Online On Demand3 weeks
£25

An insight to Emotional Intelligence Approved Online Training

By Twig Services Ltd

An insight to Emotional Intelligence Approved Online Training

An insight to Emotional Intelligence Approved Online Training
Delivered Online On Demand50 minutes
£49

Developing Good Teamwork Approved Online Training

By Twig Services Ltd

Developing Good Teamwork Approved Online Training

Developing Good Teamwork Approved Online Training
Delivered Online On Demand30 minutes
£29

Workplace Productivity Training

By IOMH - Institute of Mental Health

Workplace Productivity Training: Thrive in the UK's Dynamic Workforce! Employee productivity is crucial for organisational success in today's fast-paced and demanding work environment. This comprehensive online Workplace Productivity Training course provides proven strategies and techniques to boost workplace productivity. Learn how to organise, communicate, manage time, resolve conflicts, and maintain health and wellbeing effectively. With these essential workplace skills, you'll be able to accomplish more each day, deliver better results, and advance your career. Join over 1,000 professionals who have completed this top-rated productivity training and seen tangible improvements in their work performance, focus, and impact. Enrol now and gain the skills to work smarter, maximise your potential, and become a highly productive employee. Invest in 'Workplace Productivity Training' today and unlock your potential to thrive in the UK's dynamic workforce. You will Learn The Following Things: Discover actionable strategies to maximise your output and minimise time wastage. Master organisational skills to conquer clutter and prioritise tasks effectively. Build compelling communication skills for confident collaboration and conflict resolution. Tame time management with practical techniques to meet deadlines and maintain work-life balance. Navigate workplace conflicts with assertiveness and emotional intelligence. Cultivate a culture of health, safety, and wellbeing within your organisation. Develop resilience against stress and anxiety, enhancing your mental wellbeing at work. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Workplace Productivity Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Workplace Productivity Training course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Ambitious professionals are seeking to streamline their workdays and climb the career ladder. Individuals are looking to build effective communication skills for a seamless collaborative environment. Anyone wanting to conquer stress and anxiety, fostering a healthy and balanced work-life harmony. Team leaders and managers aim to optimise the performance of their teams. Employees strive to adapt to new technologies and work practices while maintaining peak productivity. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Workplace Productivity Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Business Analyst: £30K to 55K/year. Project Manager: £35K to 65K/year. HR Manager: £38K to 70K/year. Marketing Manager: £32K to 58K/year. Sales Manager: £35K to 60K/year Course Curriculum Module 01: Ways to Improve Workplace Productivity Ways to Improve Workplace Productivity 00:39:00 Module 02: Organisational Skills to Improve Productivity Organisational Skills to Improve Productivity 00:21:00 Module 03: Productive Communication Skills in the Workplace Productive Communication Skills in the Workplace 00:27:00 Module 04: Time Management Time Management 00:35:00 Module 05: Conflict Management Conflict Management 00:14:00 Module 06: Health, Safety and Wellness in the Workplace Health, Safety and Wellness at Workplace 00:27:00 Module 07: Managing Stress and Coping Anxiety in the Workplace Managing Stress and Coping Anxiety in the Workplace 00:26:00 Assignment Assignment - Workplace Productivity Training 00:00:00

Workplace Productivity Training
Delivered Online On Demand3 hours 9 minutes
£15

Professional Diploma in Health and Safety

By iStudy UK

Health and Safety should be your top priority Danger can strike from anywhere and anyplace. So it is of immense importance that you are always prepared with the adequate health and safety procedures. This course is designed to teach you how to do take those important measures of health and safety precautions. You need to make sure that you are aware of anything that may cause harm, effectively controlling any risks to injury or health that could arise in the workplace. Risk assessments should be carried out that address all risks that might cause harm in your workplace. It is important to exercise safety procedures in the workplace. To do this, you need to learn the basics of health and safety. Learning about health and safety will be improved when you learn its importance. Professional Diploma in Health and Safety will ensure that your company or organization is up and running. If you are businessmen or a professional assigned in health and safety, then this course will help in your concerns about health and safety. Course Highlights Professional Diploma in Health and Safety is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Health and Safety into 77 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 1 hour hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Health and Safety Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Health and Safety is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Health and Safety is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Health and Safety (Updated Version) Health and Safety at Work and the Laws 00:23:00 Managing for Health and Safety 00:29:00 Risk Assessment and Common Risks 00:21:00 Accidents and Ill Health at Work 00:17:00 Incident Management at Work 00:25:00 Electrical, Fire and Gas Safety 00:25:00 Measures of Fire Safety 00:25:00 Fire Emergency: Evacuation Procedures 00:15:00 The Fire Plan and Safety Arrangements 00:20:00 Manual Handling Hazards and Injuries 00:23:00 Controlling and Reducing the Risks 00:28:00 Safe Lifting Techniques 00:15:00 Working at Height 00:22:00 Work at Height Equipment 00:21:00 Working in Confined Spaces and the Laws 00:16:00 Control Measures for Working in Confined Spaces 00:24:00 Workplace Hazards, Slips and Trips 01:00:00 Safety in Different Work Settings 00:19:00 Work Equipment Hazards and Risk Control 00:19:00 Other Health and Safety Hazards at Work 00:20:00 Basic First-Aid Techniques 00:20:00 Dealing with Minor Injuries at the Workplace 00:39:00 Call for an Emergency 00:10:00 Health Problems Related to Hazardous Substances 00:28:00 Identifying Hazardous Substances 00:27:00 Control Measures and Monitoring 00:30:00 Implementing Control Measures 00:21:00 Professional Diploma in Health and Safety (Old Version) Health and Safety at Workplace Introduction FREE 00:15:00 Health and Safety Related Accidents and ill-health FREE 00:30:00 Legal Responsibilities and Requirements 00:30:00 Managing health and safety in Workplace 01:00:00 Health and Safety in The workplace 01:00:00 Workplace Hazards, Slips and Trips 01:00:00 General fire safety 00:30:00 Work at height 01:00:00 Building work 01:00:00 Machinery safety 01:00:00 Plant and equipment maintenance 01:00:00 Workplace transport 01:00:00 Lifting and handling 01:00:00 Noise, Vibration 01:00:00 Electricity 01:00:00 Harmful substances 01:00:00 Flammable and explosive substances 01:00:00 Managing health, Stress and Emergency Procedures 01:00:00 Role of Employer or Managers and PPE 01:00:00 Importance of Workplace Safety Why Workplace Health & Safety are Important FREE 01:00:00 It Takes Team Effort! FREE 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 01:00:00 Minimizing Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organized 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Special Situations: The Handicapped 00:15:00 Health and Safety at Workplace (for USA) Module One - Getting Started 00:30:00 Module Two - An Overview 00:30:00 Module Three - Types of Hazards 00:30:00 Module Four - Managers Role 00:30:00 Module Five - Training 01:00:00 Module Six - Stress Management 01:00:00 Module Seven - Workplace Violence 00:30:00 Module Eight - Identifying Your Company Hazards 00:30:00 Module Nine - Drug & Alcohol Abuse 01:00:00 Module Ten - Writing the Safety Plan 00:30:00 Module Eleven - Implement the Plan 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Diploma in Health and Safety 00:30:00 Final Exam Final Exam- Professional Diploma in Health and Safety 00:30:00

Professional Diploma in Health and Safety
Delivered Online On Demand3 days
£25

Team Management, Leadership, and Time Management Skills for Admin and Document Control

5.0(3)

By School Of Health Care

Team Management, Leadership, and Time Management Skills for Admin and Document Control In today's dynamic business world, effective time management and team leadership are essential skills that set outstanding administrators apart. UK companies report that inefficiency costs up to 30% of daily working time, highlighting an urgent need for skilled managers and organised administrators. This Team Management, Leadership, and Time Management Skills Bundle equips you with the tools to enhance productivity, lead teams effectively, and manage key tasks in administrative and document control roles. This bundle delves into essential time management, leadership, and administrative skills, laying a strong foundation for success in any professional setting. You'll cover vital topics such as document control, organisation, and conflict resolution to improve both time management and leadership abilities. With specialised sessions in office administration, remote team management, and productivity enhancement, this program is tailored for individuals eager to elevate their professional skills and make a lasting impact in their organisations. Learning Outcomes for the Time Management Bundle: Master essential time management, team leadership, and document control skills. Build a strong foundation in office management, conflict resolution, and organisational skills. Develop the ability to lead remote teams and manage virtual meetings. Increase productivity with modules on time management, performance optimization, and agile methods. Improve decision-making to support leadership and administrative responsibilities effectively. For those aspiring to excel in roles that demand high-level organisation and time management, this course bundle offers a pathway to success. Gain the skills to handle multiple projects, lead confidently, and add meaningful value to your team and organisation. Courses Are Included In This Team Management, Leadership, and Time Management Skills for Admin and Document Control Bundle: Level 7 Diploma in Leadership & Management Level 4 Time Management Executive Secretary & PA Training Level 5 Office Management and Administration Document Control Level 3 Business Administration Minute Taking Performance Management HR and Payroll Management Level 7 Project Management Special Offers of this Team Management, Leadership, and Time Management Skills for Admin and Document Control Course: This Team Management, Leadership, and Time Management Skills for Admin and Document Control Course includes a FREE PDF Certificate. Lifetime access to this Team Management, Leadership, and Time Management Skills for Admin and Document Control Course Instant access to this Team Management, Leadership, and Time Management Skills for Admin and Document Control Course 24/7 Support Available to this Team Management, Leadership, and Time Management Skills for Admin and Document Control Course [ Note: Free PDF certificate as soon as completing the Team Management, Leadership, and Time Management Skills for Admin and Document Control course] Team Management, Leadership, and Time Management Skills for Admin and Document Control This Team Management, Leadership, and Time Management Skills for Admin and Document Control package comprises more than 10 courses covering vital topics like team management, leadership, conflict resolution, and office administration. This training will help you develop the time management and organisational skills needed to excel in administrative and document control roles. Who is this course for? Team Management, Leadership, and Time Management Skills for Admin and Document Control Aspiring team captains, administrators, and office managers. Professionals aiming to improve their time management, leadership, and document control skills. Individuals interested in positions requiring strong time management and organisational skills. Requirements Team Management, Leadership, and Time Management Skills for Admin and Document Control To enrol in this Team Management, Leadership, and Time Management Skills for Admin and Document Control Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Time Management Course Be energetic and self-motivated to complete our Time Management Course. Basic computer Skill is required to complete our Time Management Course. If you want to enrol in our Time Management Course, you must be at least 15 years old. Career path Team Management, Leadership, and Time Management Skills for Admin and Document Control This time management training provides opportunities for a variety of professional vocations, including: Team Manager salaries range from £30,000 to £50,000 per year Administrative Manager salaries range from £28,000 to £45,000 per year Document Control Specialist salaries range from £25,000 to £42,000 a year

Team Management, Leadership, and Time Management Skills for Admin and Document Control
Delivered Online On Demand19 hours
£12

Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA)

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ***Best Deal of the Market. Offer Ends Today*** In today's fast-paced business world, administrative roles require diverse skills to thrive and succeed. Our Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) course equips you with the essential knowledge and abilities needed to excel in the field. Whether you're an entry-level professional seeking to kickstart your career or an experienced administrator looking to upskill, this course is your pathway to success. The Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) now comes to you accompanied by a 7 Premium Courses Bundle. Enrol now in this Microsoft Office Complete bundle & get access to the following Office Skills: Admin, Secretarial & PA (Executive PA) with Microsoft Office courses: Course 01: Microsoft Office Skills (Word, Powerpoint, Microsoft Excel) - CPD Certified Course 02: Admin, Secretarial & PA at QLS Level 7 Course 03: Legal Secretary Course 04: UK Employment Law Course 05: Organisational Skills Course for Administrator Course 06: GDPR Course 07: Communication Skills Our Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 course is endorsed by The Quality Licence Scheme & accredited by CPDQS (with 250 CPD points) to make your skill development & career progression more accessible than ever! This Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Student Testimonials - What Our Students Say! ''Comprehensive course on Microsoft Office and administrative skills. Highly recommended!'' Reviewed by Walker ''Great Course and great Customer service. Very Informative'' Reviewed by Bab ''Excellent content. Very well explained. Certainly recommended.'' Reviewed by Denis Jackson Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA Why Choose Our Office Skills: Admin, Secretarial & PA (Executive PA) Course: Get instant access to this Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) course. Learn Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) essentials from anywhere in the world Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) Course is affordable and simple to understand Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) Course is entirely online, interactive lesson with voiceover audio Lifetime access to the Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) materials Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) comes with 24/7 tutor support. CPD 220 CPD hours / points Accredited by CPD Quality Standards Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 (Promo Videos) 13:54 1: Introduction Video Preview 01:10 2: Introduction Preview 02:58 3: Excel Overview Preview 05:20 4: Start Excel Spreadsheet Preview 04:26 Module 01 - Introduction to Personal Assistant 10:33 5: Introduction to Personal Assistant Preview 10:33 Module 02 - Introduction to Office Administration 07:17 6: Introduction to Office Administration 07:17 Module 03 - Skills of an Effective Administrator 09:19 7: Skills of an Effective Administrator 09:19 Module 04 - Introduction to Reception and Receptionist 14:09 8: Introduction to Reception and Receptionist 14:09 Module 05 - Business Telephone Skills 11:04 9: Business Telephone Skills 11:04 Module 06 - Representing Your Boss and Company 23:02 10: Representing Your Boss and Company 23:02 Module 07 - Business Etiquette 11:26 11: Business Etiquette 11:26 Module 08 - Mail Services and Shipping 17:15 12: Mail Services and Shipping 17:15 Module 09 - Travel Arrangements 14:20 13: Travel Arrangements 14:20 Module 10 - Organising Meeting and Conferences 17:24 14: Organising Meeting and Conferences 17:24 Module 11 - Diary Management and Note taking 14:56 15: Diary Management and Note taking 14:56 Module 12 - Time Management 23:16 16: Time Management 23:16 Module 13 - Record Keeping and Filing Systems 17:30 17: Record Keeping and Filing Systems 17:30 Module 14 - Business Writing Skills 28:36 18: Business Writing Skills 28:36 Module 15 - Organisational Skills 17:06 19: Organisational Skills 17:06 Module 16 - Communication Skills 16:21 20: Communication Skills 16:21 Module 17 - Customer Service 09:54 21: Customer Service 09:54 Module 18 - Effective Planning and Scheduling 33:19 22: Effective Planning and Scheduling 33:19 Module 19 - Invoicing/Petty Cash 18:39 23: Invoicing/Petty Cash 17:39 24: Final Words 01:00 Assessment (Optional) 02:00 25: Assignment on- Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 02:00 Order Your Certificate 02:00 26: Order Your CPD Certificate 01:00 27: Order Your QLS Endorsed Certificate 01:00 Free Course No 01: Legal Secretary 4:00:14 28: Module 01: Understanding the Concept of Paralegal 14:11 29: Module 02: Key Legal Terminology 10:47 30: Module 03: Effective Communication Skills for Paralegals 22:43 31: Module 04: The Legal Workplace & Professionals 28:06 32: Module 05: Law & Legal Systems 22:59 33: Module 06: Contract & Business Law 34:56 34: Module 07: Property Law 11:50 35: Module 08: Wills, Probate, Estate Law 07:59 36: Module 09: Criminal Law 16:32 37: Module 10: Common Paralegal Legal Matters 23:34 38: Module 11: Human Rights 09:56 39: Module 12: Conflict and Conflict Resolution 13:16 40: Module 13: Professional Conduct and Ethics of Paralegals 15:03 41: Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals 08:22 Free Course No 02: GDPR 1:04:50 42: Module 01: GDPR Basics 10:32 43: Module 02: GDPR Explained 09:51 44: Module 03: Lawful Basis for Preparation 14:13 45: Module 04: Rights and Breaches 14:04 46: Module 05: Responsibilities and Obligations 16:10 Free Course No 03: UK Employment Law 3:23:15 47: Module 01: Basic of Employment Law 16:18 48: Module 02: Legal Recruitment Process 26:45 49: Module 03: Employment Contracts 14:06 50: Module 04: Employee Handbook 13:03 51: Module 05: Disciplinary Procedure 13:56 52: Module 06: National Minimum Wage & National Living Wage 21:58 53: Module 07: Parental Right, Sick Pay & Pension Scheme 31:14 54: Module 08: Discrimination in the Workplace 27:43 55: Module 09: Health & Safety at Work 10:21 56: Module 10: Dismissal, Grievances and Employment Tribunals 20:52 57: Module 11: Workplace Monitoring & Data Protection 06:59 Free Course No 04: Organisational Skills Course for Administrator 43:28 58: Module 01: Remove the Clutter 05:41 59: Module 02: Prioritise 04:16 60: Module 03: Scheduling Your Time 04:21 61: Module 04: To Do Lists 03:35 62: Module 05: Paper and Paperless Storage 04:26 63: Module 06: Organisation in Your Work Area 04:05 64: Module 07: Tools to Fight Procrastination 04:22 65: Module 08: Organizing Your Inbox 04:21 66: Module 09: Avoid the Causes of Disorganization 04:18 67: Module 10: Discipline is the Key to Stay Organized 04:03 Who is this course for? Microsoft Office Skills (Excel, Word, Access) Anyone interested in learning more about the topic is advised to take this Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course. This Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course is open to everybody. Requirements Microsoft Office Skills (Excel, Word, Access) Anyone interested in learning more about the topic is advised to take this Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course. This Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course is open to everybody. Our Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA Course is suitable for anyone interested in: Microsoft Office Specialist (MOS) Microsoft Office Specialist (MOS) Expert Microsoft Office Specialist (MOS) Master Microsoft Specialist certification in Office 365 MS Office User Touch Typing Worker Career path Microsoft Office Skills (Excel, Word, Access) The Microsoft Office Skills (Excel, Word, Access) course teaches you essential skills to help you be more productive in your career. Our Course is suitable for the following: Office Administrator Data Analyst HR Admin Microsoft Office Specialist Receptionist Audio Typist Certificates CPD Accredited Digital Certificate Digital certificate - Included Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.

Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA)
Delivered Online On Demand14 hours 48 minutes
£12

Internal Workplace Mediation Skills Course (5 days)

By Buon Consultancy

Workplace Mediation

Internal Workplace Mediation Skills Course (5 days)
Delivered in Edinburgh or UK Wide or OnlineFlexible Dates
Price on Enquiry

Strategic Communication Skills

4.7(160)

By Janets

Register on the Strategic Communication Skills today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Strategic Communication Skills is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £109. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:08:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills required in corporate communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other reasons for Communication failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is required 00:04:00 Why Communication Strategy is required 00:03:00 Information we need before making strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to prepare for group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to handle Angry Peoples 00:06:00 Keys to deal with denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Strategic Communication Skills 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00

Strategic Communication Skills
Delivered Online On Demand3 weeks
£25