Enhancing Performance with Productive Conflict Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Administration Coordinator course might help you get there! Expand your expertise with high-quality training - study the Administration Coordinator course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Administration Coordinator online training course. The Administration Coordinator course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Administration Coordinator course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Administration Coordinator training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Administration Coordinator course: >> Coordinator << Module 1: Introduction to Office Administration Module 2: Skills of an Effective Administrator Module 3: Business Etiquette Module 4: Business Telephone Skills Module 5: Mail Services and Shipping Module 6: Travel Arrangements Module 7: Organising Meeting and Conferences Module 8: Record Keeping and Filing Systems Module 9: Effective Planning and Scheduling Module 10: Invoicing/Petty Cash Module 11: Business Writing Skills Module 12: Time Management Module 13: Organisational Skills Module 14: Communication Skills Module 15: Negotiation Techniques Module 16: Conflict Management Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Administration Coordinator course. hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Administration Coordinator course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
Learn the fundamentals of business administration, with step-by-step guidance on how to start your own business from scratch! The Office Administration and Communication Training is ideal for anyone looking to gain the practical knowledge to start their own business or excel in a business environment. Ideal for managers and those in senior-level positions, you will learn the essentials of business ethics and how to thrive in any business setting. Develop a set of transferable skills that can be applied to a wide range of roles and use this qualification as a stepping stone to becoming a successful entrepreneur! Why buy this Office Administration and Communication Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Administration and Communication Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Administration and Communication Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Office Administration and Communication Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Office Administration and Communication Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Office Administration and Communication Training Module 1: Introduction to Office Administration 00:17:00 Module 2: Skills of an Effective Administrator 00:18:00 Module 3: Business Writing Skills 00:39:00 Module 4: Communication Skills 00:27:00 Module 5: Managing Meetings and Giving Feedback 01:29:00 Module 6: Organisational Skills 01:18:00 Module 7: Telephone Etiquette 01:09:00 Module 8: Negotiation Techniques 00:18:00 Module 9: Conflict Management 00:16:00 Module 10: Stress Management 00:18:00 Module 11: Time Management 00:39:00 Mock Exam Mock Exam - Office Administration and Communication Training 00:20:00 Final Exam Final Exam - Office Administration and Communication Training 00:20:00
Course Overview The comprehensive Dealing With Difficult People - Beginners to Advanced has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Dealing With Difficult People - Beginners to Advanced today, and learn from the very best the industry has to offer! This best selling Dealing With Difficult People - Beginners to Advanced has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Dealing With Difficult People - Beginners to Advanced is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Dealing With Difficult People - Beginners to Advanced is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Dealing With Difficult People - Beginners to Advanced is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Dealing With Difficult People - Beginners to Advanced, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Dealing With Difficult People - Beginners to Advanced will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Dealing With Difficult People - Beginners to Advanced to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Overview This comprehensive course on Project Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Project Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Project Management. It is available to all students, of all academic backgrounds. Requirements Our Project Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 20 sections • 20 lectures • 07:50:00 total length •Module 01: Introduction to Project Management: 00:23:00 •Module 02: PMBOK and PMI: 00:15:00 •Module 03: Global Project Management: 00:40:00 •Module 04: Project Life Cycle: 00:30:00 •Module 05: Time Management: 00:41:00 •Module 06: Quality Management: 00:22:00 •Module 07: Effective Planning & Scheduling: 00:47:00 •Module 08: Human Resource Management: 00:18:00 •Module 09: Performance Management: 00:19:00 •Module 10: Talent Management: 00:19:00 •Module 11: Organising Meeting and Conferences: 00:29:00 •Module 12: Managing Resources: 00:19:00 •Module 13: Change Management: 00:24:00 •Module 14: Business Resilience and Crisis Management: 00:18:00 •Module 15: Conflict Management: 00:16:00 •Module 16: Stress Management: 00:17:00 •Module 17: Communication Skills: 00:26:00 •Module 18: Procurement & Purchasing Management: 00:22:00 •Module 19: Risk Management: 00:25:00 •Assignment - How To Build Sales Funnels With ClickFunnels: 00:00:00
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24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Unlock the power of play with our Play Therapy and Child Counselling course bundle! This comprehensive bundle is designed to provide you with the knowledge and skills needed to make a meaningful impact in the lives of children and young people. The first course in the bundle is QLS-endorsed, and as a bonus, you'll receive a QLS hardcopy certificate for free, highlighting your commitment to professional development. In addition, the remaining 10 courses are CPD-QS accredited, ensuring their relevance and credibility in the field. Throughout the courses, you'll learn how to effectively implement play therapy techniques, understand child protection and safeguarding, explore educational psychology and child development, gain insights into child counselling and youth work, and much more. With a focus on proper application, these courses will equip you with the knowledge and skills necessary to excel in this field. As the demand for qualified professionals in play therapy and child counselling continues to grow, this bundle presents a unique opportunity to enhance your expertise and open doors to various career opportunities. Whether you're a childcare professional, teacher, counsellor, social worker, or youth worker, this bundle is tailored to meet your needs and help you achieve your career goals. This Emotional Intelligence and Human Behaviour Bundle Package includes: Course 01: Diploma in Emotional Intelligence and Human Behaviour and Human Behaviour at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Mindfulness & Emotional Intelligence Training Course 02: Mental Health Awareness Course Course 03: Career Coaching Course 04: Counselling Skills Training Course 05: Leadership and People Management Diploma Course 06: Workplace Team Networking Diploma Course 07: Personal Development Masterclass Course 08: Developing Interpersonal Skills Course Course 09: Conflict Management Training Course 10: Self-Help Psychology: Mental Freedom Why Prefer This Emotional Intelligence and Human Behaviour Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Emotional Intelligence and Human Behaviour bundle courses, you will be able to learn: Master the principles and techniques of play therapy, utilising toys, games, and creative activities to promote emotional healing and development in children. Gain a deep understanding of child protection and safeguarding, including legal and ethical responsibilities in working with children and young people. Explore educational psychology and child development theories, understanding the impact of environmental factors on children's well-being and learning. Develop skills in child playwork, including planning and facilitating play sessions, managing challenging behaviours, and promoting inclusion and diversity. Acquire knowledge in child counselling and youth work, including assessment techniques, therapeutic interventions, and effective communication skills. Learn strategies for identifying and managing challenging behaviours in children, including behaviour modification and positive discipline techniques. Gain awareness of child neglect and abuse, recognizing signs and symptoms, understanding reporting procedures, and addressing the impact on children's well-being. ***Curriculum breakdown of Emotional Intelligence and Human Behaviour*** Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Intelligence Test and Variations in Intelligence Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) How is the Emotional Intelligence and Human Behaviour Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Childcare professionals, including childminders, nursery workers, and playgroup leaders, looking to enhance their skills and knowledge in play therapy and child counselling. Teachers and teaching assistants working in primary and secondary schools, seeking to understand the psychological and developmental aspects of children and how play therapy can be incorporated in education. Counsellors and therapists who wish to specialise in working with children and young people, looking to expand their expertise in play therapy and child counselling techniques. Social workers and support workers involved in child welfare and child protection services, seeking to deepen their understanding of child development, safeguarding, and therapeutic interventions. Youth workers and community workers, looking to incorporate play therapy and child counselling approaches in their work with children and young people. Career path This bundle will give you an edge in various professions, such as: Play Therapist, £35,000 per year Child Counsellor, £30,000 per year Child Protection Officer £40,000 per year Educational Psychologist, £45,000 per year Childcare Manager, £32,000 per year Youth Worker, £26,000 per year Social Worker, £35,000 per year Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 Hard copy certificate - Included
Challenging Behaviour Course is Now The Most Demanding Course to Advance Your Career! Challenging Behaviour course is for those who want to advance in this field. Throughout this Challenging Behaviour course, you will learn the essential skills and gain the knowledge needed to become well versed in Challenging Behaviour. Our Challenging Behaviour course begins with the fundamentals before advancing gradually to more complicated subjects. As a result, this Challenging Behaviour course's lessons are all clear-cut and simple to comprehend. Challenging Behaviour Courses' Learning Outcomes: You'll be a seasoned expert after completing this esteemed Challenging Behaviour course. You will discover- Become familiar with psychological principles and human behaviour. Understanding human behaviour from an evolutionary standpoint Know how intelligent people are. Recognise the various intelligence grading scales. Respect communication and language. Research the impact of emotions on feelings. Study stress, anger, and conflict management techniques. Requisites for fostering self-leadership and emotional intelligence. So, stand out in the job market by completing the Challenging Behaviour Course. Get an accredited certificate and add it to your resume to impress your employers. Key Highlights for Challenging Behaviour Course: CPD AccreditedChallenging Behaviour Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Challenging Behaviour Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Online Challenging Behaviour Course Modules Challenging Behaviour Course Curriculum Breakdown: Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Certification CPD Accredited (CPD QS) Certificate PDF & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Challenging Behaviour course. However, This course particularly effective for- Students Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill We take pleasure in offering the most adaptable, relatively inexpensive, and enjoyable online courses possible to eager aspirants all around the world. Requirements Learners seeking to enrol for the Challenging Behaviour Course should meet the following requirements; Basic knowledge of English Language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this Challenging Behaviour course, you can explore trendy and in-demand jobs related to this course. Explore each of the roles available and how you can start your career in Challenging Behaviour course. Certificates Certificate of completion Digital certificate - Included
A Project Coordinator plays a vital role in ensuring the successful execution of projects by organising resources, coordinating tasks, and monitoring progress. In the UK, the demand for skilled Project Coordinators is on the rise. The project management industry is projected to grow by 6.1% annually, creating around 20,000 new jobs by 2027. With a median salary of approximately £30,000 per year, Project Coordinators can earn up to £45,000 or more with experience. This industry offers diverse opportunities across sectors, making it an attractive choice for individuals interested in managing projects and driving organisational success. Our Project Coordinator course starts with the basics of Project Coordinator and gradually progresses towards advanced topics. Therefore, each lesson of this Project Coordinator course is intuitive and easy to understand. Why would you choose the Project Coordinator course from Compliance Central: Lifetime access to Project Coordinator course materials Full tutor support is available from Monday to Friday with the Project Coordinator course Learn Project Coordinator skills at your own pace from the comfort of your home Gain a complete understanding of Project Coordinator course Accessible, informative Project Coordinator learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Project Coordinator Study Project Coordinator in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Project Coordinator Course Project Coordinator Curriculum Breakdown of the Project Coordinator Course Course Outline: Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Project Coordinator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Project Coordinator. It is also great for professionals who are already working in Project Coordinator and want to get promoted at work. Requirements To enrol in this Project Coordinator course, all you need is a basic understanding of the English Language and an internet connection. Career path Project Coordinator: £25,000 to £45,000 per year Project Administrator: £20,000 to £35,000 per year Event Coordinator: £22,000 to £40,000 per year Construction Project Coordinator: £30,000 to £50,000 per year IT Project Coordinator: £28,000 to £45,000 per year Marketing Project Coordinator: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each