783 Conflict Management courses

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer ! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Emotional Intelligence and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Emotional Intelligence bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Emotional Intelligence course that will enhance your skills and prepare you for the competitive job market. Also, our Emotional Intelligence experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Emotional Intelligence, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Emotional Intelligence Bundle Consists of the following Premium courses: Course 01: Emotional Intelligence and Human Behaviour Course 02: Leadership & Management Diploma Course 03: Personal and Networking Skills Course 04: Stress Management Training Course 05: Anger Management Course 06: Interpersonal Skills in Management Course 07: Setting and Achieving Goals Course 08: Biohacking Your Physical and Mental Health Course 09: Level 2 Mindfulness for Wellbeing Course 10: Conflict Management Course 11: Positive Psychology Masterclass Course 12: Self-Help Psychology: Mental Freedom Course 13:Team Management Course 14: Decision Making and Critical Thinking Benefits you'll get choosing Apex Learning for this Emotional Intelligence: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Emotional Intelligence Bundle Course 01: Emotional Intelligence and Human Behaviour Human Behaviour and Basic Psychological Process Evolutionary Perspective of Human Behaviour Human Intelligence Intelligence Test and Variations in Intelligence Learning and Conditioning Language and Communication Introduction to Emotion Emotion Influences Cognition Stress, Anger and Conflict Emotional Intelligence Self-Leadership Neuro-Linguistic Programming (NLP) Course 02: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High Performance Teams Motivating Employees Organisational Skills And more... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Emotional Intelligence bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Emotional Intelligence is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Emotional Intelligence and Human Behaviour) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Emotional Intelligence and Human Behaviour) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Unlock the keys to success in the dynamic world of sports administration with our comprehensive 'Sports Management Leadership' course. From strategic planning to financial analysis, delve into the nuances of organizational structures, leadership in sports, and the global impact of professional circuits. Equip yourself with the skills to navigate sports finance, conflict resolution, data analytics, event planning, and more. Thrive in the sports industry with our expert-led curriculum, blending theory with real-world applications. Join us on the path to becoming a sports management leader and elevate your career in this exciting field!

The TCM Group's National Certificate in Workplace Mediation course offers an in-depth analysis of mediation, with particular reference to resolving business complaints, disputes and conflict. The course uses a variety of learning and teaching methods. During the course, participants are encouraged to develop their learning through group discussions, role-plays, case study discussions as well as independent learning and reflection. Peer-based evaluation and learning feature heavily throughout the programme. This is supported by regular assessment of activities and learners’ progress by course facilitators. Delegates who successfully complete this course refer to themselves as TCM Accredited Mediators – thereby demonstrating the highest standards of mediation practice in the UK.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that the UK logistics industry employs over 1.5 million people and contributes over £90 billion to the economy? Effective supply chain management, merchandising, and operations are the engines that keep businesses running smoothly and customers satisfied. Are you interested in a career in these exciting and in-demand fields? This comprehensive bundle provides a powerful combination of courses designed to equip you with the knowledge and skills needed to excel in today's dynamic business environment. Learn the intricacies of supply chain management, from sourcing materials to delivering finished products. Discover the art and science of merchandising, ensuring the right products are available at the right time and price. Gain a deep understanding of operations management, optimizing processes for efficiency and cost-effectiveness. Key Features of the Supply Chain Management, Merchandising & Operations Management - 3 QLS Course Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Supply Chain Management, Merchandising & Operations Management - 3 QLS Course bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Supply Chain Management QLS Course 02: Merchandising QLS Course 03: Operations Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Logistic Management Course 02: Airport Management Course 03: Transport Manager Course 04: Warehouse Management Diploma Course 05: Retail Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Supply Chain Management, Merchandising & Operations Management - 3 QLS Course courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Supply Chain Management: Understand the key stages of the supply chain and their interdependencies. Apply merchandising principles to optimize product assortments and pricing strategies. Implement effective operations management techniques for improved efficiency. Analyze data to identify trends and make informed operational decisions. Develop strong communication and collaboration skills for successful teamwork. Gain the knowledge and confidence to excel in a variety of business settings. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Supply Chain Management Get a free student ID card with Supply Chain Management Training program (£10 postal charge will be applicable for international delivery) The Supply Chain Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Supply Chain Management course materials The Supply Chain Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Supply Chain Management Module 01: An Overview Of Supply Chain Management Module 02: Role Of Logistics Of Supply Chain Module 03: Customer Response Principles And Systems Module 04: Supply Chain System And Principles Module 05: Global Supply Chain Operations Module 06:Inventory Strategies For Supply Chain Module 07: Warehouse Management And Operations Module 08: Supply Chain Design And Monitoring Module 09: Supply Chain Network And Evaluating Module 10: Supply Chain Planning And New Business Concepts Module 11: Aligning Your Supply Chain Process With Your Business QLS Course 02: Merchandising Module 01: Merchandising Theory Module 02: Product Management Module 03: Merchandise Management Module 04: Inventory Management And Analysis Module 05: Merchandising Strategy Module 06: Visual Merchandising Module 07: Merchandise Pricing Module 08: Importance Of Consumer Behaviour Module 09: Consumer Rights Act Module 10: The Importance Of Communicating With Customers QLS Course 03: Operations Management Module 01: Introduction To Operations Management Module 02: Project Management Module 03: Business Development And Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk And Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Courses: Previously it was £357) CPD 480 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Professionals seeking career advancement Individuals interested in logistics Aspiring retail managers Operations enthusiasts Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Supply Chain Manager - £40,000 - £70,000 per annum Logistics Manager - £35,000 - £60,000 per annum Retail Operations Manager - £30,000 - £50,000 per annum Merchandising Manager - £25,000 - £45,000 per annum Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Merchandising at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Operations Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Supply Chain Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Mediation and Conflict Course

Are you looking to enhance your Project Management skills? If yes, then you have come to the right place. Our comprehensive course on Project Management will assist you in producing the best possible outcome by mastering the Project Management skills. The Project Management course is for those who want to be successful. In the Project Management course, you will learn the essential knowledge needed to become well versed in Project Management . Our Project Management course starts with the basics of Project Management and gradually progresses towards advanced topics. Therefore, each lesson of this Project Management course is intuitive and easy to understand. Why would you choose the Project Management course from Compliance Central: Lifetime access to Project Management course materials Full tutor support is available from Monday to Friday with the Project Management course Learn Project Management skills at your own pace from the comfort of your home Gain a complete understanding of Project Management course Accessible, informative Project Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Project Management Study Project Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Project Management Course Improve your chance of gaining in demand skills and better earning potential by completing the Project Management Project Management - Level 2 Curriculum Breakdown of the Project Management - Level 2 Course Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Project Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Project Management - Level 2. It is also great for professionals who are already working in Project Management - Level 2 and want to get promoted at work. Requirements To enrol in this Project Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Project Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Project Management - Level 2. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Business Analyst: Project Management Techniques course might help you get there! Expand your expertise with high-quality training - study the Business Analyst: Project Management Techniques course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Business Analyst: Project Management Techniques online training course. The Business Analyst: Project Management Techniques course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Business Analyst: Project Management Techniques course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Business Analyst: Project Management Techniques training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments. 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Business Analyst: Project Management Techniques course: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Assessment Process Once you have completed all the modules in the Business Analyst: Project Management Techniques course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Business Analyst: Project Management Techniques course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Business Analyst: Project Management Techniques course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

This Level 7: Business Management course is appropriate for both eager novices and seasoned professionals. Through this course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Level 7: Business Management course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. Learning Outcomes At the end of the course, the learner will be able to: Provide a brief idea about Business Management and its importance. Discuss all the terms related to Business Management. Clarify the differences between a leader and a manager. Describe the theory of leadership and management to encourage organisational direction. Determine the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan. Describe the concepts of strategic business management. Understand the UK law and regulations related to business. Develop an action plan for an organisation. Why Choose Level 7: Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Business Management. Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Business Management Course** Main Course : Level 7: Business Management Course GIFT COURSES Course 01: Level 7 Diploma in Facilities Management Course Course 02: Level 5 Retail Management Course Course 03: Level 5 Diploma in Risk Management Course Course 04: Level 4 Time Management Course Course 05: HR and Payroll Management Course 06: Level 5 Report Writing Course Course 07: Workplace First Aid Training Course 08: Fire Safety Level 2 Course 09: Property Management Course 10: Level 2 Customer Service Course 11: Childcare and Nutrition Course 12: Level 1 Diet and Nutrition Course Course 13: Level 5 Health and Safety at Work Course 14: Level 5 Diploma in Nutrition Course Course 15: Level 4 Diploma in Child Counselling Course Course 16: Level 5 Health and Safety at Work Course 17: Safeguarding Vulnerable Adults Training Course 18: Food Allergen Awareness Training Course 19: Level 2 Food Hygiene and Safety Course **Others Benefits of Business Management** Free 20 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Business Management Course] Course Curriculum *** Business Management *** Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Techniques for Business Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Assessment Method After you have finished Level 7: Business Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Management course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The Business Management Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Are you interested in a career as an HR manager with the potential to earn over 100,000 pounds per year? Our HR (Human Resources) Course can help you acquire the skills and knowledge needed to succeed in this field. Whether you are just starting out or looking to advance your career, this HR (Human Resources) course will give you the tools to achieve your professional goals. This Advanced Diploma in HR (Human Resources) at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! HR (Human Resources) plays a crucial role in any business's success and its employees' well-being. Our CPD-accredited HR (Human Resources) course is designed to help you start or advance your career in this field. As an HR administrator, you will be responsible for managing the day-to-day HR (Human Resources) activities of organisations of all sizes. This HR (Human Resources) course will give you the skills and knowledge you need to effectively design and implement custom training strategies, manage recruitment and selection, organise and conduct training, and more. Upon completion of the HR (Human Resources) program, you will have the highly developed skills necessary to excel in this demanding field. So why wait? Enrol right away! By the end of this HR (Human Resources) course, you will : Understand the role and responsibilities of HR executives. Know how to design and implement effective HR policies and procedures. Be able to use HR tools and technologies. Understand how to manage employee relations and resolve conflicts. Know how to develop and implement strategies for attracting, retaining, and developing top talent and contribute to the organisation's overall success. Why Prefer This HR (Human Resources) at QLS Level 7 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. This HR (Human Resources) course is suitable for anyone who is new to human resources, wants to learn more about the field, or is responsible for managing an HR department. It provides an overview of the expanding role of HR, including a historical perspective, key processes and responsibilities, and current trends. You will also learn how to manage the day-to-day HR (Human Resources) activities of organisations of all sizes, including developing custom training courses and efficiently addressing HR-related needs. Skilled instructors and mentors will be available to answer any questions you may have via email and chat rooms. Whether you are just starting out or looking to advance your career, this course will give you the tools you need to succeed in HR (Human Resources) . *** Course Curriculum *** Here is the curriculum breakdown of the HR (Human Resources) at QLS Level 7 course: Module 01: Introduction to Human Resources Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: The Recruitment Process Module 05: Negotiation Techniques Module 06: Key Performance Indicators for the Recruitment Industry Module 07: Employee Training and Development Process Module 08: Candidate Management Module 09: Candidate Interview Processes Module 10: Managing Meetings and Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation and Counselling Module 14: Ensuring Health and Safety at the Workplace Module 15: Employer Records and Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in HR (Human Resources) at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for individuals who are looking to pursue a career in Human Resources, as well as those who are already working in the field and want to improve their skills. If you are committed to improving your abilities and positively impacting your workplace, this course is for you. Requirements No prior background or expertise is required. Career path The field of HR has a wide range of job opportunities, and this course is designed to help students pursue careers that are in high demand in the labour market, such as- Human Resources Manager - £60K to £100K Human Resources Officer - £18K to £40K Equalities Officer - £22K to £45K Human Resources Assistant - £35K to £55K HR Specialist - £46K Administrative Officer - £25K Certificates Advanced Diploma in HR (Human Resources) at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in HR (Human Resources) at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Enhancing Performance with Productive Conflict: In-House Training Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response