783 Conflict Management courses

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The ability to effectively manage conflict is a core competency in the 21st-century workplace.

This online aggression handling course will provide you with a comprehensive understanding of conflict management skills and how to use them effectively to resolve any conflict. By taking this course, you will also understand the warning signs of aggression to manage it at the initial level. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Be able to understand aggression and the situation that produces aggression. Learn about the process of defusing the aggravated situation. Learn the effective use of conflict management skills. Understand the methods of preventing aggression. Get to know about the warning signs of aggression and learn to understand them. Learn about the situational signs of aggression. Understand the role of adrenaline in aggression. Get to understand how to deal with the aftermath, such as grief, crisis and trauma Learn about the challenges to be faced while coping with aggression and the reward of handling it. Learn the Do's and Don't of aggression management. Aggression Handling Course Overview This online aggression handling course is to help the learns with managing aggression at the workplace. This online course will make you familiar with various aspects of handling aggression and resolving the problems of the staff. In this course, you will learn what situations produce aggression and how to tackle them. This online course will also help you understand the grief, crisis, and trauma associated with aggressive behaviour. By the end of the course, you will have a complete understanding of aggressive behaviour and you will also learn how to handle aggression and deal with trauma, crisis and grief. After taking this course, you will also be able to develop aggression management skills. Who should take this course? This aggression handling course is ideal for everyone who wishes to learn aggression management. This online course is also best suited for those who work in the social and health care sectors, such as locum doctors, Healthcare Assistants (HCAs), NHS medical and nursing staff, community services, support workers, locum Allied Health Professionals (AHPs), care assistants, and agency workers. Entry Requirement There are no academic entry requirements for this Aggression Handling course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This aggression handling course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Making Yourself Safe Introduction Lesson 1.1: What Situations Produce Aggression? Lesson 1.2: Effective Use of Conflict Management Skills Lesson 1.3: Preventing Aggression Lesson 2.1: Situational Signs Lesson 2.2: Recognizing the Warning Signs Lesson 2.3: Recognizing the Warning Signs (cont.) Lesson 3.1: Defusing the Situation I Lesson 3.2: Defusing the Situation II Lesson 3.3: Defusing the Situation III Lesson 4.1: Protecting Yourself I Lesson 4.2: Protecting Yourself II Lesson 4.3: Protecting Yourself III Lesson 5.1: The Role of Adrenaline Lesson 5.2: Dealing with the Aftermath Lesson 5.3: Grief, Crisis and Trauma Lesson 6.1: DOs Lesson 6.2: DON'Ts Lesson 6.3: Challenges and Rewards Concluding Video Supplementary Resources Supplementary Resources - Aggression Handling Assessment Assessment - Aggression Handling Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Step into the world of professional mastery where business acumen meets organisational finesse. This comprehensive course seamlessly weaves together the threads of Office Management, Business Administration, and Retail Customer Service, transforming you into a virtuoso of corporate excellence. Unlock the gateway to success as you delve into the intricacies of effective office administration, honing skills that transcend the ordinary and catapult you into the echelons of business leadership. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From mastering conflict resolution to crafting a corporate brand that resonates, each module serves as a stepping stone towards managerial prowess. Dive deep into the art of building robust organisational structures and cultivating a customer-centric ethos. Leadership essentials await, equipping you with the skills to train employees for success, manage operations seamlessly, and ensure financial prowess. Whether you're navigating the intricate dance of retail management or decoding the nuances of the sales process, this course offers a holistic journey through the corridors of business expertise. Join us, and let your career trajectory soar to new heights, armed with the knowledge to shape businesses and leave an indelible mark in the realm of corporate excellence. Course Curriculum Module 01: Introduction to Business Administration Module 02: Administrator Proficiency Skills Module 03: Conflict Management Strategies Module 04: Corporate Brand Development Module 05: Organizational Structure Design Module 06: Ethics and Customer-Centric Teams Module 07: Efficient Operations Management Module 08: Leadership Essentials and Employee Training Module 09: Financial Management and Succession Planning Module 10: Product Marketing Strategies Module 11: Building Successful Teams and Products Module 12: Effective Retail Management Module 13: Sales Process Optimization and Customer Checkout Module 14: Understanding Financial Terms in Business Learning Outcomes: Master conflict resolution techniques vital for effective office management. Design and implement organisational structures to enhance operational efficiency. Develop skills to build and nurture a compelling corporate brand identity. Cultivate ethics within your team, focusing on exceptional customer care. Acquire essential leadership skills for training employees and ensuring success. Gain proficiency in retail management, from product placement to customer checkout. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Business Administration 2:36:34 1: Module 01: Introduction to Business Administration 07:09 2: Module 02: Administrator Proficiency Skills 09:16 3: Module 03: Conflict Management Strategies 07:48 4: Module 04: Corporate Brand Development 10:51 5: Module 05: Organizational Structure Design 14:29 6: Module 06: Ethics and Customer-Centric Teams 14:43 7: Module 07: Efficient Operations Management 06:22 8: Module 08: Leadership Essentials and Employee Training 09:50 9: Module 09: Financial Management and Succession Planning 08:34 10: Module 10: Product Marketing Strategies 22:57 11: Module 11: Building Successful Teams and Products 10:52 12: Module 12: Effective Retail Management 13:46 13: Module 13: Sales Process Optimization and Customer Checkout 04:56 14: Module 14: Understanding Financial Terms in Business 13:01 15: CPD Certificate - Free 01:00 16: Leave A Review 01:00 Who is this course for? Aspiring office managers seeking comprehensive administrative and leadership skills. Business professionals aiming to enhance their strategic and ethical decision-making abilities. Individuals interested in retail management and customer service excellence. Those seeking knowledge in designing organisational structures and managing operations. Entrepreneurs desiring a holistic understanding of business administration and retail. Career path Office Manager Business Administrator Corporate Brand Manager Retail Manager Operations Specialist Customer Service Team Lead Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Facilities management in the UK alone employs over 10% of the workforce, contributing significantly to the economy through operational excellence. Moreover, it's a £120 billion industry that plays a vital role in ensuring the smooth operation of buildings and workplaces. This highlights the need for properly trained facility management professionals who can optimise building operations. That's why, this Facilities Management Bundle offers a comprehensive programme to equip you for success. Our Diploma in Facilities Management provides insight into the essential aspects of managing and maintaining corporate environments efficiently. The course covers a broad spectrum of skills, from Operations Management to Quality Assurance and Safety Protocols. You'll gain hands-on knowledge in Strategic Planning, Project Management, and the implementation of Quality Management systems, including Lean Process and Six Sigma methodologies. This Bundle Package includes: Course 01: Diploma in Facilities Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Operations Management Training Course 02: Project Management Course Course 03: Strategic Planning Process Course 04: Quality Assurance (QA) Manager Course 05: Quality Management Course 06: Quality Tools and Methods Management Course 07: Lean Process and Six Sigma Training Course Course 08: Process Improvement: How to Reduce Waste Course 09: Workplace Health and Safety Course 10: Manual Handling Training This diploma isn't just a certification; it's an opportunity to become a pivotal part of any organisation's success. By completing this training, you will not only increase your employability but also gain the skills necessary to improve your workplace's operational efficiency and safety standards. Enrol in the Diploma in Facilities Management today and step into a role where you can make a real difference, driving change and excellence in facilities management across industries! Learning Outcomes of this Bundle: Manage facilities with a focus on sustainability and operational efficiency. Implement strategic planning and project management effectively. Enhance quality assurance and manage quality control processes. Apply Lean and Six Sigma methodologies to optimise processes. Ensure workplace health and safety standards are met. Skillfully manage manual handling and other workplace risks. With a single payment, you will gain access to this Bundle course, including 10 premium courses, a QLS Endorsed Hardcopy certificate and 11 PDF certificates for Absolutely free. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Facilities Management. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Facilities Management setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Facilities Management related fields impacting their Facilities Management experiences and long-term development. Course Curriculum Course 01: Diploma in Facilities Management at QLS Level 5 Module 01: Introduction to Facilities Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facilities Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 02: Operations Management Training Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Course 03: Project Management Course Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Quality Management Module 06: Effective Planning & Scheduling Module 07: Human Resource Management Module 08: Performance Management Module 09: Organising Meeting and Conferences Module 10: Managing Resources Module 11: Change Management Module 12: Business Resilience and Crisis Management Module 13: Conflict Management =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring facilities managers. Operations managers. Quality assurance professionals. Health and safety officers. Project managers. Strategic planners. Please note: Our Diploma in Facilities Management Course is Knowledge-based not a regulated course. To get Qualified, you may choose the following options: British Institute of Facilities Management The Institute of Workplace and Facilities Management The Institute of Workplace and Facilities Management IWFM Level 3 Award in Facilities Management IWFM Level 4 Award in Facilities Management IWFM Level 5 Award in Facilities Management IWFM Level 4 Certificate in Facilities Management IWFM Level 5 Certificate in Facilities Management Level 3 Certificate in Facilities Management (RQF) Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Facilities Manager: $45,000 - $75,000 Operations Manager: $50,000 - $80,000 Quality Assurance Manager: $55,000 - $85,000 Health and Safety Officer: $40,000 - $65,000 Project Manager: $60,000 - $90,000 Process Improvement Specialist: $58,000 - $88,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Facilities Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Learn how to manage internal and/or external stakeholders’ expectations within a project environment. Course overview Duration: 1 day (6.5 hours) This course is suitable for anyone who has to manage internal and/or external stakeholders’ expectations within a project environment. The course will provide tools and techniques to manage stakeholder’s expectations and needs. It will help participants to map all stakeholders who impact the capability to deliver the desired results. Participants will work with a fictitious project to bring all the analysis and tools to life.  Objectives  By the end of the course you will be able to: Identify both primary and secondary stakeholders Use tools and processes to manage stakeholder expectations Use techniques to help win support for your projects Put together a stakeholder communication plan Determine the best communication methods Build relationships between you and key stakeholders Use influencing skills to influence stakeholders before they influence you Effectively handle conflict that occurs throughout the project lifecycle Determine the fundamental rules of negotiation and how to achieve a satisfactory outcome Content Identification and stakeholder analysis Using a mind map to determine stakeholders and stakeholder groups Analysis of stakeholder interest and power Using different tools to help determine stakeholder needs and expectations Categorising your stakeholders into primary, secondary and key Interviewing stakeholders to determine needs, expectations and politics Influencing strategies Using a planning tool to determine how different stakeholders can be influenced Interviewing stakeholders to determine what will motivate/de-motivate them Looking at communication methods and choosing the most appropriate in order to influence and manage expectations Production the communication strategy Using a case study and project Gantt to produce a detailed communication plan Using a communication plan structure Conflict Management Identifying common causes of conflict in the project lifecycle Finding the most appropriate response to resolve conflicts effectively Determining your default position and understanding why it might not always be right Negotiation The different types of negotiation used in the project environment Determining a simple negotiation process Understanding the principles of effective negotiation – the do’s and don’ts

Join our Supervisor Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Supervisor Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Supervisor Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Supervisor Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Supervisor Training course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Supervisor Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Supervisor Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Supervisor Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01 - Fundamentals of Supervisor Training Fundamentals of Supervisor Training 00:26:00 Module 02 - Understanding the Role of Supervision Understanding the Role of Supervision 00:25:00 Module 03 - Essential Skills in Supervision Essential Skills in Supervision 00:30:00 Module 04 - Recruitment and Dismissal Recruitment and Dismissal 00:38:00 Module 05 - Employee Management Employee Management 00:23:00 Module 06 - Communication Skill Development Communication Skill Development 00:23:00 Module 07 - Interactive Training for New Supervisors Interactive Training for New Supervisors 00:32:00 Module 08 - Conflict Management Conflict Management 00:27:00 Module 09 - Cybersecurity for Employees Cybersecurity for Employees 00:28:00 Assignment Assignment - Supervisor Training 00:00:00

Embark on a transformative journey to unravel the intricacies of conflict with our comprehensive Conflict Management course. In the dynamic seas of human interaction, conflicts are inevitable, but mastering the art of conflict resolution sets you apart as a skilled navigator. This course opens with a captivating 'Introduction' that paves the way for an exploration into the keys to conflict, unraveling the nuances of how misunderstandings arise, and providing effective solutions. Dive deep into the psychology of personality types in conflict, and discover the secrets to de-escalating conflicts with finesse. The closing section ties it all together, leaving you equipped with invaluable conflict management skills. Learning Outcomes Gain a profound understanding of the keys to conflict. Identify the root causes and solutions to misunderstandings. Navigate the intricacies of personality types in conflict. Master the techniques for de-escalating conflicts. Develop a holistic approach to conflict resolution. Why choose this Conflict Resolution course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Conflict Resolution course for? Professionals seeking to enhance conflict resolution skills. Team leaders aiming to create harmonious work environments. Individuals interested in understanding the psychology of conflict. Managers striving to foster effective communication within teams. Anyone navigating personal or professional conflicts. Career path Conflict Resolution Specialist: £30,000 - £45,000 Human Resources Manager: £40,000 - £60,000 Team Leader/Supervisor: £25,000 - £40,000 Mediator: £35,000 - £50,000 Organizational Psychologist: £45,000 - £70,000 Communication Strategist: £35,000 - £55,000 Prerequisites This Conflict Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Conflict Resolution was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Conflict Resolution Introduction to Conflict Resolution 00:15:00 Module 02: Issues and Origin of Conflict Issues and Origin of Conflict 00:22:00 Module 03: Emotion And Conflict Emotion And Conflict 00:16:00 Module 04: Decision Making In Conflict Decision Making In Conflict 00:21:00 Module 05: Rising Above the Conflict Rising Above the Conflict 00:16:00 Module 06: Creativity Outcome From Conflict Creativity Outcome From Conflict 00:19:00 Module 07: A Conflict Resolution Process A Conflict Resolution Process 00:17:00 Module 08: Essentials of Resolutionary Thinking Essentials of Resolutionary Thinking 00:20:00 Module 09: Techniques of Managing Conflict Techniques of Managing Conflict 00:24:00 Module 10: A Finer Way of Resolving Conflict A Finer Way of Resolving Conflict 00:15:00 Module 11: Approaches for Solving Group Conflict Approaches for Solving Group Conflict 00:18:00 Module 12: The Ethics of Resolution The Ethics of Resolution 00:25:00