This is a highly interactive programme designed by the communication experts at TCM. The course helps learners to develop essential skills for everyday management. On this programme, delegates learn how to navigate the complex maze of having difficult conversations, managing performance, and giving bad news. Offering a proactive and hands on approach to teaching, the TCM trainers equip delegates with the confidence to have those crucial conversations, to prevent disputes before they escalate out of control and, to be assertive in addressing performance issues to achieve engagement and sustainable outcomes.
Overview This course can offer you a transparent understanding of the credit management method and increase your confidence when handling credit management matters. This course will equip delegates with a range of enhanced communication skills to enable them to effectively collect debt by phone. These skills can be used to make sure that they are not only more effective at collecting money from customers but also maintain positive working relationships.
Overview The course focuses on topics such as the fundamental concepts of auditing and quality management, principles of internal and external audit, auditing processes and tools, principles and practice of root cause analysis, communication and people skills, and other related topics. Students who successfully complete this course will gain the essential knowledge and skills necessary to become successful auditors and work with confidence to improve the processes in their organizations.
Overview NLP Sales Training will help shape your confidence and charisma as your communication skills grow. You will gain the tools to understand your client's needs at a deeper level so you can communicate more clearly and directly, thus increasing your personal influence and encouragement during their buying experience. This training will help you feel confident, connect more with your prospective/ existing customers and increase your ability to influence and get your message across.
Overview A Strategic thinking and feasibility study is an effective way to safeguard against the wastage of investment or scarce resources. Organisations can reduce the risk of developing unpopular and impractical projects by conducting a feasibility study. A business plan can start only after a proposed business idea has been proven feasible. If feasible, we can proceed with a high level of confidence that the business plan will result in a profitable opportunity. It will provide a âroadmapâ that shows how a business may be created and developed.
Overview An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory noncompliance. Optimize your generic auditing skills with this Internal Auditing training course not aimed at any specific ISO management systems standard or Process. Boost your internal audit capabilities by gaining confidence in planning and performing an effective audit and reporting and taking corrective action where necessary. This course develops the necessary skills to assess and report on the conformance and implementation of processes based on management systems. You'll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities
Overview For internal employees who want to understand and expand their roles related to financial reporting, as well as those who simply need a refresher on financial accounting, this course is the ideal way to get up to speed. By exploring concepts that go beyond basic accounting, this course will enable participants to approach financial auditing with renewed confidence. The programme will walk participants through an analysis of an organization's financial statements using case study exercises, where participants will calculate key ratios and analyze trends over time. Engaging in discussions on both historic and current fraud cases, participants will learn how to recognize âred flagsâ in financial statement reporting.
Work with award winning filmmaker and leading London acting coach Fay Beck.
This is a theoretical and practical introductory group tuition during which you will be taught common, essential leather crafting and basic sewing techniques.You will be taught how to correctly use hand tools, how to hand sew leather and understand the most common finishing techniques used in bag and accessory making.You will learn about different types of leather and understand how to select the correct type of material(s) for your project. You will receive an overview of the technical aspects of working with leather and constructing bags and accessories such as preparing, marking, cutting, gluing, reinforcing, debossing and more.You will produce your own samples of work to take home with you.You will receive relevant, useful and informative handouts as well as lists of leather and tool suppliers.This is a professional course delivered by a prototype maker and manufacturer, with the aim of providing an overview and hands-on experience on more common leather working practices. At the end of the tuition you will have:– Gained an understanding of leather types and tanning methods– Understood what it means to work with different leather types and thicknesses and have the ability to source and select the correct tools and materials for your projects.– Gained confidence in using specific tools for preparing, marking, finishing and cutting leather.– Understood and practiced leather craft techniques such as beveling and burnishing techniques– Learnt basic leather hand sewing techniquesWHAT WILL BE TAUGHT?Below is a list of topics covered during the classes:– Understanding leather: overviews on types of leather, tanning, finishings and best use– Vegan leathers: an overview on different types and features– Understanding the importance of choosing the right materials for your project and the right tools for your materials– Leather preparing, pattern placement and marking on leather– Cutting complex shapes using a variety of tools– Using leather punches– Understanding the use of skiving, beveling and grooving– Finishing leather edges: painting vs burnishing– Using various leather glues and tapes– Understand the use of reinforcements, fusings and stabilisers to back leather– To learn basic leather hand sewing techniques– To understand the tools and materials used in saddle stitching– Prototyping and manufacturing leather goods: mentions of different working methods, machines and tools IMPORTANT TO KNOW:We will always try to cover as much on the syllabus as possible and depending on your ability and previous experience, we might not be able to complete the program or we might instead be able to teach you additional techniques relating to the above listed topics, such as:– Understanding fittings, closure types, fastening techniques and tools: sam browns, magnets, pop buttons, eyelets, etc– Sew and finish simple zips styles, handles and straps– Understanding options and the construction of how to line bags and accessories INCLUDED IN THE COURSE:You will be provided with useful digital and paper handouts which contain:– A list of tools and materials used during the lesson(s), including a description of what they are and how they are used– A list of recommended suppliers for both leather and fittings (physically in London and online)– A glossary containing information about leather types and characteristics WHAT ARE THE ENTRY REQUIREMENTS?This course is suitable for total beginners, beginners with some experience and intermediate.You should be able to use measurements and understand verbal and written English instructions. ARE THERE ANY OTHER COSTS? IS THERE ANYTHING I NEED TO BRING?Materials are included.Feel free to bring a notepad, if you would like to take some notes, we will provide the rest. HOW LONG IS THIS TUITION?:This tuition will require up to 6.5 hours to complete.We aim to provide customised and high quality tuition services and by only allowing up to 6 students at a time, we are able to focus on each person needs and interests.As every student has a different level of ability and previous experience, this course might lead some students to complete the core aspects of the lesson in a shorter time frame than others.Students who complete the course early will be welcome to stay and use the studio facilities to exercise on the topics of the lesson.