489 Confidence courses in Aveley

Gain the clarity and confidence to take on inspections successfully with this actionable workshop.

The course seeks to improve the wellbeing and experience of people with dementia and of the care staff working with them. It should improve your confidence in managing situations you find challenging.

Our bespoke Xero Training sessions are designed to get your Xero working properly & showing you the correct information, and to save you time for the important things... Get Xero set up properly, working as it should, error free Fix all of your Xero issues, once & for all Learn how to deal with your transactions correctly Use reporting to understand how your business is performing Gain confidence using Xero Save oodles of time on your accounting every single day with our bespoke Xero Training!

Emergency Paediatric First Aid delivered by healthcare professionals - Educating through Experience

Private one-to-one swimming lessons for beginners who want to learn to swim.

Emergency First Aid at Work delivered by healthcare professionals - Educating through Experience

First Aid for Mental Health 1-day course stands at the forefront of addressing the crucial aspect of mental well-being. Designed to equip individuals with essential skills and knowledge, this course offers a comprehensive exploration of mental health first aid.

At Swimming Lessons London, we pride ourselves on providing high-quality one-to-one private swimming lessons to all ages and skill levels. Our experienced instructors specialize in teaching non swimmers and beginners, helping them build confidence and develop essential swimming skills. We believe that everyone should feel comfortable in and around water, which is why we focus on creating a safe and positive learning environment for all. We have single lesson and lesson packages for you to choose from. Our single lesson lengths can be 30min, 45min, 60min or 120min and our packages contain 3, 5, or 10 lessons.

Overview OBJECTIVES Develop practical skills enabling effective communication at the time of an incident Familiarize students with both techniques & technologies involved in crisis communication Provide a health check for your personal & organizational readiness Provide the confidence to know that your response strategies are appropriate and effective Build relevant knowledge through exploring relevant case studies and practical exercises Develop flexible creative and well-motivated teams Upcoming Events Online (USD 1950) Online Streaming Live (Flexible Dates) At Venue (USD 4500) Dubai 20 Feb - 24 Feb Istanbul 27 Feb - 3 March London 20 March - 24 March For more dates and Venue, Please email sales@gbacorporate.co.uk

Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan